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Smy Lisboa

4.0 star property
UQ restaurant serves delicious meals to fuel Lisbon adventures, while the rooftop terrace offers stunning city views for travelers to enjoy after exploring

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Photo gallery for Smy Lisboa

Daily buffet breakfast for a fee - Smy Lisboa (Lisbon)
Terrace/patio - Smy Lisboa (Lisbon)
Rooftop terrace - Smy Lisboa (Lisbon)
Lobby - Smy Lisboa (Lisbon)
View from room - Smy Lisboa (Lisbon)
Smy Lisboa is an upscale hotel near Eduardo VII Park with two bars and the UQ restaurant serving Portuguese cuisine daily. Enjoy high-speed WiFi, city views from the rooftop terrace, and a 24-hour gym to maintain your fitness routine.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Superior Double Room

View from room

Superior Double Room

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room, Terrace (Double Rooftop)

View from room

Double Room, Terrace (Double Rooftop)

7.0 out of 10
Good
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite

Minibar, in-room safe, desk, blackout drapes

Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (with extrabed)

View from room

Suite (with extrabed)

8.0 out of 10
Very good
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Superior Double Room Single Use

32-inch LCD TV with cable channels, TV

Superior Double Room Single Use

7.6 out of 10
Good
(4 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Double Room (with extra bed)

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room (with extra bed)

  • City view
  • 19 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room (with extra bed 2 adults and 1 kid)

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room (with extra bed 2 adults and 1 kid)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite (with 2 extrabeds)

Minibar, in-room safe, desk, blackout drapes

Suite (with 2 extrabeds)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite (with 2 extrabeds, 2 adults + 2 kids)

Minibar, in-room safe, desk, blackout drapes

Suite (with 2 extrabeds, 2 adults + 2 kids)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite (with 1 extrabed, 2 adults + 1 kid)

Minibar, in-room safe, desk, blackout drapes

Suite (with 1 extrabed, 2 adults + 1 kid)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, Balcony

Minibar, in-room safe, desk, blackout drapes

Superior Room, Balcony

8.0 out of 10
Very good
(1 review)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Single Room, Balcony

Minibar, in-room safe, desk, blackout drapes

Superior Single Room, Balcony

  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

About the neighborhood

Located in Lisbon City Center neighborhood, Smy Lisboa is connected to a shopping center. Lisbon Water Museum and Arpad Szenes - Vieira da Silva Museum are cultural highlights, and travelers looking to shop may want to visit Amoreiras Shopping Center and El Corte Ingles Mall. Don't miss out on a visit to Estufa Fria. Visit our Lisbon travel guide
Map
Rua da Artilharia 1, 112, Lisbon, Lisbon, 1070-015

What's nearby

  • Eduardo VII Park
    Eduardo VII Park
    3 min walk - 0.2 miles
  • Amoreiras Shopping Center
    Amoreiras Shopping Center
    8 min walk - 0.5 miles
  • Marquis of Pombal Square
    Marquis of Pombal Square
    12 min walk - 0.6 miles
  • Avenida da Liberdade
    Avenida da Liberdade
    13 min walk - 0.7 miles
  • El Corte Ingles Mall
    8 min walk - 0.5 miles

Getting around

  • Campolide (Av. Cons. Fernando) Stop
    3 min walk
  • Campolide Station
    15 min walk
  • Humberto Delgado Airport (LIS)
    19 min drive

Restaurants

  • A Valenciana
    3 min walk
  • Upscale Bar
    8 min walk
  • Heim Cafe Park
    2 min walk
  • VIP Lounge - Dom Pedro Palace
    7 min walk
  • Sm Specialty Coffee Shop
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 15 per day); reservations required

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 14 for adults and EUR 7 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Bwana
  • UQ
  • Vicius Bar Lounge

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 2:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 100.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 7 for children
  • Nearby parking fee: EUR 15 per day (1640 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 52389/AL

Frequently asked questions

Is Smy Lisboa pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Smy Lisboa?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 2:00 PM–midnight for a fee.

What time is check-out at Smy Lisboa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Smy Lisboa located?

Located in Lisbon City Center, this hotel is within a 10-minute walk of Eduardo VII Park, Estufa Fria, and Lisbon Water Museum. Amoreiras Shopping Center and El Corte Ingles Mall are also within 10 minutes. Campolide (Av. Cons. Fernando) Stop and Campolide Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Smy Lisboa Reviews

8.8

Excellent

9.0

Cleanliness

7.8

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 224 out of 471 reviews
Rating 8 - Good. 182 out of 471 reviews
Rating 6 - Okay. 51 out of 471 reviews
Rating 4 - Poor. 11 out of 471 reviews
Rating 2 - Terrible. 3 out of 471 reviews

Reviews

Verified

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, kind and helpful staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

JOAO H

Liked: Cleanliness, staff & service, amenities
The hotel staff are very friendly and helpful and always happy to make sure you have the best service and the hotel location and accommodation is impeccable as the staff! Always happy to stay in Smy Lisbon hotel! Thank you guys for making the best experience always!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

JOAO H

Liked: Cleanliness, staff & service, amenities
The hotel staff are very friendly and helpful and always happy to make sure you have the best service and the hotel location and accommodation is impeccable as the staff! Always happy to stay in Smy Lisbon hotel! Thank you guys for making the best experience always!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful designs and views. Wonderful property!
Stayed 4 nights in Jun 2025
Verified

8/10 Good

ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff veryhelpfull and polite
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Hussain

Liked: Cleanliness, staff & service, amenities
Very clean and tidy
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Felicidade

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy access to airport
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at checkin we friendly and upgraded us to a beautiful room. A nice hotel to stay in prior to flying home.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vad a very pleasant two day stay. Big and clean hotel rooom and good service. Even got an unexpected gift on my birthday.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and very friendly staff in a residential neighbourhood. You can't really go wrong with this choice.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent option for a good night sleep

Great modern hotel in Lisbon, with friendly staff and excellent service. Rooms are comfortable, with firm beds. We couldn't hear any noise from the street, which was great after a long day of business. The only caveat, there are not a lot of restaurant options nearby.
Stayed 6 nights in May 2025
Verified

6/10 Okay

Keenan

Liked: Staff & service, property conditions & facilities
Decent hotel but some issues. Bathroom randomly let out a sewage smell twice. And we had no hot water the last morning. Breakfast and the balcony were nice though.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great room!

Hotel has great location but parking is not that easy. There are a few spots in front of the hotel but you have to be lucky!
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an issue with the first room we recieved and they changed it right away. The roof top is nice and cozy with views from both sides of the property. The rooms and beds a very comfortable. Rooms are a little tight and small but still comfortable. Front desk staff was extremely welcoming and friendly. Easily accessible by Uber or walking if you don’t mind the hills.
Stayed 3 nights in Sep 2024
Verified

6/10 Okay

Anthony

Liked: Property conditions & facilities
The hotel is located in an out-of-the way area of the city without convenient access to public transport, restaurants, or shopping. In general, it was a residential area. Otherwise, the hotel services were average, though acceptable. Clean rooms, decent amenities, but no free breakfast provided (an additional cost).
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't get room upgrade. Friendly stuff. Breakfast was not bad. Definitely, not a 4 star hotel.
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Niranjan

Liked: Cleanliness, staff & service, room comfort

Best receptionist and excellent customer service

I think the receptionist made perfect impression of hotel upon and during my stay here. There were very friendly and accommodating. The hotel however does need to go under lot of repairs as things weren't as they seem. Location was uphill from Metro,though bus connections are available. There are local shops and bakery within 5 munutes walking distance which is a great plus. The breakfast menu was good where as half boarding was disappointing but that maybe due to the fact I overslept during dinner.
Stayed 1 night in Jan 2025
Verified

8/10 Good

ANNA DOS SANTOS

Liked: Cleanliness, amenities, property conditions & facilities
Everything is very nice, the staff, the food. The hotel is clean and everything works well….except the reception manager they hired recently, because we stay in this hotel already 5 or 6 times. Oh ….. she is rude and not nice at all. It seams that she is boss of reception, but should not be really working with people at all. Just to identify her, she is middle age lady sitting at the back of reception, has very dark dyed hair and bright red lipstick. Now all reception staff and restaurant staff are nice and kind.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LISBOA - DECENT

Great stay (5 days 4 nights)for the family of 2 adults and 2 children for 2 double bedrooms. Approx. 10 mins walk away from Eduardo VII Park with big LISBOA sign with lots of tourist stop by and grab pictures. Just south of the park (add another 5mins walk) is the Marques De Pombal Square if you decide to take the Hop on and Hop off buses to get to the tourist spots around Lisbon or public transport. Hotel close by hypermarket/grocery Pingo Doce 6-10mins approx walk. Both rooms were clean and replenished/tidied when requested. Breakfast and restaurant staff were great, HOWEVER staying 5 days seems appalling like the hot protein meals were the same like sauage and scrambled eggs which can be a turn off for others, strongly suggest get them rotated every other day. Fruits, pastries and hot vegetable were alternated. Hot cafes were soothingly nice. Overall decent stay, thank you SMY.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Ralph Francis

Liked: Staff & service
This property is showing its age, worn floors, bathroom door bottoms warped, black mold in corners of shower unit and bathroom floors, black marks on room and hallway walls. On the positive side the area is within easy walking distance to shops, restaurants, and parks. The hotel has an excellent breakfast buffet, roof top bar and restaurant, and excellent, caring staff. The check-in process can be trying. Many tour groups use this hotel for their overnight stays making the checking in process difficult. Have to show/scan your passport to verify your room reservation which adds to the delay. With the notice given by the tour groups of the number of rooms needed it should not take 3 hours to get your room key. After flying for 6 to 8 hours or longer, one does not want to wait in the lobby for 3 or more hours. We saw many travelers sleeping in chairs in the lounge areas while waiting for their rooms.
black mold in shower unit
bathroom door bottom
Stayed 4 nights in Oct 2025
Verified

6/10 Okay

Denis

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Pros: The room was spacious, and the layout was great. Robes and slippers were provided en-suite. The hotel is located within walking distance from the metro station and bus stops. The staff at the hotel is extremely friendly, helpful, and efficient. Cons: Outside noise is extremely loud. Garbage trucks, airplanes, people. You can hear everything as if they are in your room. It's not fun to be in the same room as an airplane... The bathroom was fairly cramped, but the worst part was the musty smell and the black mould growing everywhere... Awful. There were some dusty mold spores along the ceiling too. The carpet in the rooms was very dirty and stained in all colours (brown, red, and black). I do not wish to know what those stains are.
Stayed 5 nights in Sep 2024
Verified

8/10 Good

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! It’s always nice when a hotel is in a safe, lively neighborhood where you can walk around at night and feel comfortable.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Joseph

Disliked: Property conditions & facilities
Old tired room Tour group hotel
Stayed 3 nights in Oct 2025
Verified

4/10 Poor

Mehrdad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not so friendly and cooperative customer service. They did not about our requests. Our floor smelled very bad. I would not recommend this hotel to anyone.
Stayed 2 nights in May 2026