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Pousada Palácio de Queluz – Historic Hotel

4.0 star property
Eco-certified pousada with a 24-hour front desk and a bar

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Photo gallery for Pousada Palácio de Queluz – Historic Hotel

Front of property
Bar (on property)
Front of property
Combined shower/tub, rainfall showerhead, eco-friendly toiletries
Standard Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Standard Double or Twin Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Shower/tub combination
Private bathroom
Hair dryer
Rainfall showerhead
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Superior Double or Twin Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Shower/tub combination
Private bathroom
Hair dryer
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, blackout drapes

Family Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Shower/tub combination
Private bathroom
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
Largo Palacio Nacional, Queluz, Sintra, 2745191

What's nearby

  • Queluz National Palace - 2 min walk - 0.1 miles
  • Estádio da Luz - 8 min drive - 4.6 miles
  • Campo Grande - 9 min drive - 5.2 miles
  • Belém Tower - 10 min drive - 7.1 miles
  • Avenida da Liberdade - 11 min drive - 8.2 miles

Getting around

  • Amadora Este Station - 6 min drive
  • Queluz - Belas Station - 12 min walk
  • Humberto Delgado Airport (LIS) - 22 min drive

Restaurants

  • ‪Manel dos Caracóis - ‬10 min walk
  • ‪TGV Café - ‬9 min walk
  • ‪Grão de Café & Folha de Chá - ‬3 min walk
  • ‪A Gália - ‬3 min walk
  • ‪Pastelaria Laurea - ‬8 min walk

About this property

Pousada Palácio de Queluz – Historic Hotel

Upscale eco-certified pousada located in Queluz
Pousada Palácio de Queluz – Historic Hotel provides amenities like dry cleaning/laundry services and a bar. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), luggage storage, and a 24-hour front desk
  • Multilingual staff, a front-desk safe, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Pousada Palácio de Queluz – Historic Hotel feature perks such as air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • LCD TVs with digital channels
  • Daily housekeeping and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 2 floors
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned
Property Registration Number 1506

Property is also known as

Pousada Queluz Lisboa Dona Maria I
Pousada Queluz Lisboa Dona Maria I Hotel
Pousada Queluz Lisboa Dona Maria I Hotel Sintra
Pousada Queluz Lisboa Dona Maria I Sintra
Pousada Palácio Queluz Historic Hotel Sintra
Pousada Palácio Queluz Historic Hotel
Pousada Palácio Queluz Historic Sintra
Pousada Palácio Queluz Historic Hotel Sintra
Pousada Palácio Queluz Historic Hotel
Pousada Palácio Queluz Historic Sintra
Pousada Palácio Queluz Historic
Pousada (Portugal) Pousada Palácio de Queluz – Historic Hotel
Pousada Palácio de Queluz – Historic Hotel Sintra
Pousada de Queluz / Lisboa Dona Maria I
Palacio Queluz Historic Sintra
Pousada Palácio de Queluz – Historic Hotel Sintra
Pousada Palácio de Queluz – Historic Hotel Pousada (Portugal)

Frequently asked questions

Is Pousada Palácio de Queluz – Historic Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Pousada Palácio de Queluz – Historic Hotel?

Self parking is free at this property.

What time is check-in at Pousada Palácio de Queluz – Historic Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Pousada Palácio de Queluz – Historic Hotel?

Check-out is at noon.

Where is Pousada Palácio de Queluz – Historic Hotel located?

Located in Queluz, this eco-certified pousada is steps from Queluz National Palace, and within 6 mi (10 km) of Colombo Shopping Centre and Hospital Santa Cruz. Estádio da Luz and National Stadium are also within 6 mi (10 km). Queluz - Belas Station is 12 minutes by foot and Monte Abraão Station is 14 minutes.

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Pousada Palácio de Queluz – Historic Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 154 out of 269 reviews
Rating 8 - Good. 78 out of 269 reviews
Rating 6 - Okay. 26 out of 269 reviews
Rating 4 - Poor. 8 out of 269 reviews
Rating 2 - Terrible. 3 out of 269 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and property. Limited dining
Stayed 2 nights in Apr 2025

8/10 Good

Jerri

Liked: Cleanliness, amenities, property conditions & facilities
A unique historic hotel, loaded with the charm. Very friendly and helpful staff and wonderful breakfast buffet. Only downside was the air conditioning did not work well. Fortunately for us, we had beautiful weather with cool nights so sleeping with open windows was not a problem.
Stayed 2 nights in May 2025

10/10 Excellent

eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are so wonderful and make you feel like family. I hope this never changes. The breakfast buffet was absolutely amazing with such a great choice for everyone. Situated in a convenient part of the city
Stayed 3 nights in Feb 2025

10/10 Excellent

Jack Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Property directly across fro the stunning National Palace. The most incredible helpful staff and an outstanding buffet breakfast. Our room was spacious and clean and free parking was available and very convenient Close to the railway station for easy access into Lisbon and Sintra. There were some restaurants close to the hotel. The town of Queluz it self around the hotel is somewhat run down but does not distract from the wonderful hotel and staff
Stayed 7 nights in Mar 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and very helpful and the guest room, lobby and breakfast room and food were excellent!
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Very nice place for short stay, clean and quiet and perfectly located
Stayed 2 nights in Sep 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff. Beautiful area
Stayed 2 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic historical palace! Rooms are spotless and the breakfast is amazing.
Stayed 1 night in Sep 2023

10/10 Excellent

Sandro

Liked: Staff & service, amenities, property conditions & facilities
Great location..clean..nice staff
Stayed 1 night in Sep 2022

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location Walking distance to restaurants
Stayed 1 night in Jan 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and a lovely property. Very convenient for travel into Lisbon or to Sintra. We thoroughly enjoyed our stay and would highly recommend this property.
Stayed 5 nights in Mar 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was beautiful and very comfortable. João was so hospitable and friendly when we checked in and also when we left.
Stayed 1 night in Jul 2024

4/10 Poor

Natalia

Disliked: Staff & service, amenities, property conditions & facilities
Free parking and good breakfast.

10/10 Excellent

Beverly

Liked: Property conditions & facilities
Loved having parking and staff was very nice.
Stayed 1 night in Sep 2023

10/10 Excellent

Gretell

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel are wonderful. The best place around is the hotel itself
Stayed 2 nights in May 2023

10/10 Excellent

Laurence

Liked: Cleanliness, property conditions & facilities, room comfort

2nd overnight on road trip.

Lovely quiet setting. Very comfortable accommodation with pleasant lounge and good breakfast.
Stayed 1 night in Feb 2024

8/10 Good

ramin

Liked: Staff & service, property conditions & facilities
Very clean and comfortable rooms , not good location to city center but can use taxi ( not expensive) need more electricity outlet amd more lightning in rooms, better change carpets, amazing breakfast
Stayed 4 nights in Sep 2024

10/10 Excellent

ABIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service including front desk staff and kitchen/bar staff. Breakfast was fantastic with excellent customer service. Beautiful palace next door. We greatly enjoyed our stay.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great historic hotel with a very friendly staff and delicious breakfast buffet! Rooms very nice and comfortable. Would highly recommend!
Stayed 2 nights in Jul 2023

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the room decor, stuff was very friendly and helpful.
Stayed 2 nights in Sep 2022

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Single night stay February 2024

Very clean and comfortable with character and excellent service from staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Just charming - no restaurant on site but don’t fret there are lovely restaurants in the vicinity. Breakfast is onsite and they provide a great spread. The area Surrounding the hotel makes this a five star
Stayed 1 night in Oct 2023

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Beautiful old palace, interior is a bit outdated, bit clean. Friendly staff. Breakfast simple, wirh lots of sugary food.
Stayed 1 night in May 2024

10/10 Excellent

leonor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so professional and helpful. It was always a pleasure to greet them, they were very knowledgeable of the transportation & sites.
Stayed 7 nights in Dec 2023

10/10 Excellent

alex

Liked: Cleanliness, staff & service, property conditions & facilities
Very, very clean! Thabks to Tatiana, our room was superb! The front desk clerks were also very helpful. Breakfast was outstanding!
Stayed 1 night in May 2023