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Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

5.0 star property
Travelers find luxurious relaxation near Lisbon's historic monuments, with pool lounging and spa treatments amid beautiful gardens

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Photo gallery for Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

Lobby - Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World (Lisbon)
Reception - Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World (Lisbon)
Interior - Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World (Lisbon)
Outdoor pool - Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World (Lisbon)
Exterior - Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World (Lisbon)
Pestana Palace Lisboa Hotel & National Monument in Lisbon's historic center offers a peaceful escape. Enjoy the garden, book a massage at Magic Spa, or relax by the outdoor pool. Attentive staff provide everything from babysitting to concierge assistance.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Family Suite (in New Wings)

Family Suite (in New Wings) | View from room

Family Suite (in New Wings)

  • Garden view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room, Garden View

View from room

Premium Room, Garden View

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View | View from room

Deluxe Room, Garden View

8.8 out of 10
Excellent
(17 reviews)
  • Garden view
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite (Suite Collection, in the New Wings)

Suite (Suite Collection, in the New Wings) | Minibar, in-room safe, desk, blackout drapes

Suite (Suite Collection, in the New Wings)

  • Garden view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room, Balcony

Premium Room, Balcony | Minibar, in-room safe, desk, blackout drapes

Premium Room, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Royal Suite (Prince's Suite)

Royal Suite (Prince's Suite) | Minibar, in-room safe, desk, blackout drapes

Royal Suite (Prince's Suite)

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Room, Garden View (Extra Bed)

View from room

Premium Room, Garden View (Extra Bed)

  • Garden view
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, City View

8.4 out of 10
Very good
(31 reviews)
  • City view
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Located in Lisbon, Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World is in the historical district. Jerónimos Monastery and Belém Tower are notable landmarks and Lisbon Oceanarium is a popular area attraction. Museum of Art, Architecture, and Technology and Commerce Square are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Lisbon travel guide
Map
Rua Jau 54, Lisbon, 1300-314

What's nearby

  • Lisbon District showing shopping and interior views
    LxFactory
    8 min walk - 0.5 miles
  • Lisbon_LisboaCongressCentre_6145229-5
    Lisboa Congress Centre
    8 min walk - 0.5 miles
  • Jeronimos Monastery which includes heritage architecture, a church or cathedral and a square or plaza
    Jerónimos Monastery
    3 min drive - 1.4 miles
  • Hospital Egas Moniz
    8 min walk - 0.5 miles
  • Museum of Art, Architecture, and Technology
    15 min walk - 0.8 miles

Getting around

  • Alto Sto. Amaro Stop
    4 min walk
  • Alcantara-Terra Station
    16 min walk
  • Humberto Delgado Airport (LIS)
    30 min drive

Restaurants

  • TLÁLOC - Un Rincón Mexicano
    5 min walk
  • Com Tradições
    8 min walk
  • Parioca
    7 min walk
  • O Lutador
    8 min walk
  • Restaurante bar Bonança
    10 min walk

About this property

Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

Luxury boutique hotel near Jerónimos Monastery
Located close to Museum of Art, Architecture, and Technology and Belém Tower, Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World provides a free breakfast buffet, a poolside bar, and a garden. Indulge in a massage at Magic Spa, the onsite spa. The on-site restaurant, Valle Flor, offers lunch, dinner, and garden views. Fitness classes are offered at the health club; the property also has a hair salon, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a sauna.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Babysitting (surcharge), wedding services, and smoke-free premises
  • Concierge services, a front-desk safe, and a gift shop
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 190 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and free toiletries
  • Recycling, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 25 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bar Allegro
  • Valle Flor

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 2001
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 110.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Self parking fee: EUR 25 per day
  • Rollaway bed fee: EUR 110.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Pestana
Hotel Pestana Palace
Palace Pestana
Pestana Hotel Palace
Pestana Palace
Pestana Palace Hotel & National Monument
Pestana Palace Hotel & National Monument Lisbon
Pestana Palace Hotel National Monument
Pestana Palace National Monument
Pestana Palace National Monument Lisbon
Pestana Palace Lisbon
Pestana Palace Lisboa Hotel National Monument Lisbon
Pestana Palace Lisboa Hotel National Monument
Pestana Palace Lisboa National Monument Lisbon
Pestana Palace Lisboa National Monument

Frequently asked questions

Does Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World have a pool?

Yes, this property has an outdoor pool.

Is Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 25 per day.

What time is check-in at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

Check-out is at noon.

Does Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies.

Where is Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World located?

Situated in the historical district, this luxury hotel is 1.2 mi (1.9 km) from Museum of Art, Architecture, and Technology and within 3 mi (5 km) of Jerónimos Monastery and Belém Tower. Commerce Square and Rossio Square are also within 6 mi (10 km). Alto Sto. Amaro Stop and R. João Barros Stop are within a 5-minute walk.

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Reviews

Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World Reviews

9.4

Exceptional

9.6

Cleanliness

8.2

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 626 out of 846 reviews
Rating 8 - Good. 154 out of 846 reviews
Rating 6 - Okay. 35 out of 846 reviews
Rating 4 - Poor. 16 out of 846 reviews
Rating 2 - Terrible. 15 out of 846 reviews

Reviews

10/10 Excellent

Dana

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place, very professional staff, great food! We had an amazing experience!
Stayed 3 nights in Jan 2026

10/10 Excellent

Shamim

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, nice environment
Stayed 4 nights in Dec 2025

10/10 Excellent

Jorge

Liked: Cleanliness, property conditions & facilities
The hotel is on a palace and they treat you like royalty. Great service, beautiful building and grounds. The breakfast is an experience to enjoy. Its on the list of leading hotels of the world and it shows. I have stayed at others in this category and Pestana do not disapoint. Excelent stay.
Stayed 6 nights in Dec 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressive and historic hotel, excellent food and friendly and helpful staff.
Stayed 7 nights in Oct 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property. Staff and service was excellent. Would definitely recommend staying here.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Fantastic breakfast. Awesome staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this beautiful hotel that has so much history. Fantastic breakfast and good spa facilities. Definitely would return!
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very grand property with excellent staff. Clean, quiet and friendly. The breakfast was very goid.
Stayed 3 nights in Aug 2025

10/10 Excellent

QIONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, nice breakfast excellent service, historic view and relaxing vibes friendly staff
Stayed 11 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with best customer service.
Stayed 1 night in Jul 2025

10/10 Excellent

dominique

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely gorgeous!!! Great staff, quiet hotel, lovely meals. You won’t go wrong if you book your stay here
Stayed 5 nights in Jul 2025

8/10 Good

Marcia

Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful.
Stayed 1 night in Jun 2025

10/10 Excellent

José de Jesús

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing help !!
Stayed 3 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property!!! The best customer service we have experienced in a very long time. Would stay there again and again!!! Loved it!!
Stayed 2 nights in Jul 2025

10/10 Excellent

JULIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Palace full of history. Perfect for a special getaway.
Stayed 5 nights in May 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
This is property is amazing! Take a step back in time and enjoy your stay! The breakfast is delicious, the pool is and spa are relaxing, and the rooms are spacious.
Stayed 2 nights in May 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful location lovely garden the spa needs a fresh up
Stayed 3 nights in May 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with lots of history. We love the fact that we were staying in an old palace. The staff were all very attentive.
Stayed 4 nights in Apr 2025

10/10 Excellent

Elvira

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is absolutely gorgeous! And the restaurant had incredible food and service. Overall, this place is lacking in nothing. I plan to return again some day.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A classic old world hotel with modern rooms. Stunning main reception and dining areas with so much history.
Stayed 2 nights in Apr 2025

10/10 Excellent

Vitor

Liked: Cleanliness, staff & service, property conditions & facilities
This is probably the best hotel I've been to. Service was extremely kind and generous. Breakfast was great, the whole hotel was clean
Stayed 4 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful oasis

This place is an oasis of calm and nature on the city with two pools and amazing breakfasts, really comfortable rooms and a whole spa. The surrounding neighborhood is lovely and not touristy but it’s still really convenient. The service is top notch, Deborah who works at breakfast and the pool bar is an incredibly professional and lovely person and so is Luisa who is part of the breakfast crew. We will be back for sure!
Stayed 5 nights in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An “oasis”

Excellent service-the Bellman ( I do not recall his name) was the friendliest and most helpful that I recall. Jessica was our server for many meals at the restaurant and she was great
Stayed 2 nights in Jul 2025

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay , thanks for all lovely staffs . Hope I could have more time to enjoy exploring more of the place.
Stayed 5 nights in Feb 2025

8/10 Good

Zhanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had very nice room ! We liked the park and the pool. Breakfasts were really good! I did not like a gym. Machines are old and AC did not work properly during our stay.
Stayed 2 nights in Jul 2025