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Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

5.0 star property
Luxury hotel with a full-service spa and a health club

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Photo gallery for Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

Breakfast buffet
Lobby
Outdoor pool
Royal Suite (Prince's Suite) | Minibar, in-room safe, desk, blackout drapes
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Family Suite (in New Wings)

Family Suite (in New Wings) | View from room

Family Suite (in New Wings)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Deep soaking bathtub
  • 47 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room, Garden View

View from room

Premium Room, Garden View

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Deep soaking bathtub
Bathrobes
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, City View

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Deep soaking bathtub
Bathrobes
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite (Suite Collection, in the New Wings)

Suite (Suite Collection, in the New Wings) | Minibar, in-room safe, desk, blackout drapes

Suite (Suite Collection, in the New Wings)

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 47 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room, Balcony

Premium Room, Balcony | Minibar, in-room safe, desk, blackout drapes

Premium Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Deep soaking bathtub
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Royal Suite (Prince's Suite)

Royal Suite (Prince's Suite) | Minibar, in-room safe, desk, blackout drapes

Royal Suite (Prince's Suite)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Deep soaking bathtub
  • 47 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Room, Garden View (Extra Bed)

View from room

Premium Room, Garden View (Extra Bed)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Deep soaking bathtub
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View | View from room

Deluxe Room, Garden View

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Deep soaking bathtub
Bathrobes
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
Rua Jau 54, Lisbon, 1300-314

What's nearby

  • Jerónimos Monastery - 3 min drive - 1.4 miles
  • Belém Tower - 4 min drive - 2.1 miles
  • Commerce Square - 5 min drive - 3.2 miles
  • Rossio Square - 6 min drive - 3.2 miles
  • Castle of São Jorge - 7 min drive - 3.7 miles

Getting around

  • Alto Sto. Amaro Stop - 4 min walk
  • Alcantara-Terra Station - 16 min walk
  • Humberto Delgado Airport (LIS) - 23 min drive

Restaurants

  • ‪Restaurante A Grelha - ‬8 min walk
  • ‪TLÁLOC - Un Rincón Mexicano - ‬5 min walk
  • ‪Be OK Café - ‬9 min walk
  • ‪Café Dias - ‬4 min walk
  • ‪Coffee Spot - ‬8 min walk

About this property

Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

Luxury boutique hotel near Jerónimos Monastery
Located close to Museum of Art, Architecture, and Technology and Belém Tower, Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World provides a poolside bar, a garden, and a hair salon. Indulge in a massage at Magic Spa, the onsite spa. The on-site restaurant, Valle Flor, offers breakfast, lunch, dinner, and garden views. Fitness classes are offered at the health club; the property also has dry cleaning/laundry services, a bar, and a business center. Free in-room WiFi and a sauna are available to all guests.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Babysitting (surcharge), a 24-hour front desk, and a banquet hall
  • Wedding services, a front-desk safe, and smoke-free premises
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 190 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and free toiletries
  • Recycling, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 25 per day)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bar Allegro
  • Valle Flor

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 110.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Self parking fee: EUR 25 per day
  • Rollaway bed fee: EUR 110.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Pestana
Hotel Pestana Palace
Palace Pestana
Pestana Hotel Palace
Pestana Palace
Pestana Palace Hotel & National Monument
Pestana Palace Hotel & National Monument Lisbon
Pestana Palace Hotel National Monument
Pestana Palace National Monument
Pestana Palace National Monument Lisbon
Pestana Palace Lisbon
Pestana Palace Lisboa Hotel National Monument Lisbon
Pestana Palace Lisboa Hotel National Monument
Pestana Palace Lisboa National Monument Lisbon
Pestana Palace Lisboa National Monument

Frequently asked questions

Does Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World have a pool?

Yes, this property has an outdoor pool.

Is Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

Self parking is available for EUR 25 per day.

What time is check-in at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

Check-out is at noon.

Does Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies.

Where is Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World located?

Situated in the historical district, this luxury hotel is 1.1 mi (1.8 km) from Museum of Art, Architecture, and Technology and within 3 mi (5 km) of Jerónimos Monastery and Belém Tower. Commerce Square and Rossio Square are also within 6 mi (10 km). Alto Sto. Amaro Stop and R. João Barros Stop are within a 5-minute walk.

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Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 559 out of 756 reviews
Rating 8 - Good. 138 out of 756 reviews
Rating 6 - Okay. 32 out of 756 reviews
Rating 4 - Poor. 14 out of 756 reviews
Rating 2 - Terrible. 13 out of 756 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10

Staff was wonderful.
Stayed 1 night in Jun 2025

10/10

Excellent hotel!
Stayed 4 nights in Mar 2025

10/10

This is property is amazing! Take a step back in time and enjoy your stay! The breakfast is delicious, the pool is and spa are relaxing, and the rooms are spacious.
Stayed 2 nights in May 2025

10/10

Absolutely one of the finest hotels I have ever stayed in!
Stayed 7 nights in Apr 2025

10/10

Beautiful Palace full of history. Perfect for a special getaway.
Stayed 5 nights in May 2025

10/10

The hotel is absolutely gorgeous! And the restaurant had incredible food and service. Overall, this place is lacking in nothing. I plan to return again some day.
Stayed 2 nights in Mar 2025

10/10

wonderful location lovely garden the spa needs a fresh up
Stayed 3 nights in May 2025

10/10

This is probably the best hotel I've been to. Service was extremely kind and generous. Breakfast was great, the whole hotel was clean
Stayed 4 nights in Apr 2025

10/10

Wonderful place with a great garden at the heart of Lisbonne..
Stayed 3 nights in Mar 2025

10/10

A classic old world hotel with modern rooms. Stunning main reception and dining areas with so much history.
Stayed 2 nights in Apr 2025

10/10

Wonderful experience. Fantastic staff who were extremely helpful. Old world charm with modern amenities. Great time. Will definitely be back.
Stayed 4 nights in Apr 2025

10/10

Our Pestana Palace vacation was like a fantasy dream of which I never wanted to wake from! Staff and service was remarkable. Thank you for the memories.
Stayed 4 nights in Apr 2025

10/10

A beautiful building with relaxing spaces that oozed quality. Our room was in the modern extension as were most rooms. Nice pool. Excellent breakfast. Friendly and helpful staff.
Stayed 4 nights in Apr 2025

10/10

Nice
Stayed 4 nights in Apr 2025

10/10

The property has so much character you just feel special staying as a guest around so much beauty.
Stayed 2 nights in Feb 2025

10/10

I highly recommend Pestana Palace for its amazing staff, incredible breakfast, indoor and outdoor pools, beautiful grounds, quiet location and delicious room service. This is one of my top three hotels in the world! Perfect for families and adults. If you are concerned about the location, don't be. It's perfectly relaxing and a cheap Uber ride anywhere. Thank you for an amazing nine days in Portugal!
Stayed 5 nights in Apr 2025

10/10

Great!
Stayed 3 nights in Apr 2025

10/10

The property is literally a castle, the photos do not do it justice. If the photos make out the property as 10/10 in real life it’s more like 20/10. Amazing experience with amazing staff who go above and beyond to help you out. Definitely worth visiting.
Stayed 3 nights in Apr 2025

10/10

Excellent stay , thanks for all lovely staffs . Hope I could have more time to enjoy exploring more of the place.
Stayed 5 nights in Feb 2025

6/10

While the location is easy to taxi to all major sites and the gardens, pool and setting are good the hotel is very tired. We had a garden suite and our view (seen below) was of weeds and the room itself was incredibly tired, felt dark with the windows blowing open and roof had water damage. Breakfast was a mass attack with conference attendees and wedding guests so very little service around for coffee or extras beyond the buffet. The main house was a series of spectacular rooms with aging furniture that while period were showing signs of their age, both in terms of comfort and looks. The hotel has the potential but alas is like a visit to an overused hotel in need of investment. Maybe 4 star but definitely not 5 and had it been marketed as that we may have given a better rating.
“Garden” view from suite
Water damage on ceilings
Stayed 4 nights in May 2025

10/10

Beautiful historic property walking distance to all. The staff is extraordinary. Highly recommend a stay here while in Lisbon!
Stayed 5 nights in Dec 2024

10/10

Ok
Stayed 3 nights in Apr 2025

10/10

Very nice staff and gorgeous palace from the 19th century
Stayed 1 night in Feb 2025

10/10

Beautiful historic property.
Stayed 4 nights in Nov 2024

10/10

Beautiful stay would highly recommend
Stayed 7 nights in Aug 2024