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Once Upon Lisboa

3.5 star property

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Photo gallery for Once Upon Lisboa

Free daily continental breakfast - Once Upon Lisboa (Lisbon)
Double or Twin Room (Deluxe Premium) | Interior detail - Once Upon Lisboa (Lisbon)
Reception - Once Upon Lisboa (Lisbon)
Front of property - Once Upon Lisboa (Lisbon)
Superior Double or Twin Room | In-room safe, blackout drapes, soundproofing, iron/ironing board - Once Upon Lisboa (Lisbon)
Rossio Square and Avenida da Liberdade are located near Once Upon Lisboa, which provides free continental breakfast, a coffee shop/cafe, and dry cleaning/laundry services. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a bar are available to all guests.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry
  • Housekeeping

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Superior Double or Twin Room

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double or Twin Room

Premium Double or Twin Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Premium Double or Twin Room

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Double or Twin Room

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double or Twin Room (Deluxe Premium)

Double or Twin Room (Deluxe Premium) | Interior detail

Double or Twin Room (Deluxe Premium)

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | Living area | 42-inch Smart TV with cable channels

Suite

  • City view
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Lisbon, Once Upon Lisboa is in the historical district. Santa Justa Elevator and Castle of São Jorge are notable landmarks, and the area's natural beauty can be seen at Costa da Caparica Beach and Carcavelos Beach. Looking to enjoy an event or a game while in town? See what's happening at Campo Pequeno Bullring or Restelo Stadium. Visit our Lisbon travel guide
Map
5 Rua de São Julião, Lisbon, 1100-150

What's nearby

  • Lisbon Cathedral showing a church or cathedral, heritage architecture and a city
    Lisbon Cathedral
    2 min walk - 0.1 miles
  • Commerce Square in Lisbon
    Commerce Square
    2 min walk - 0.1 miles
  • Castle of Sao Jorge which includes views, a city and chateau or palace
    Castle of São Jorge
    5 min walk - 0.3 miles
  • Rossio Square which includes a square or plaza and a fountain
    Rossio Square
    7 min walk - 0.4 miles
  • Santa Justa Elevator showing views, landscape views and a city
    Santa Justa Elevator
    7 min walk - 0.4 miles

Getting around

  • Igreja Sta. Maria Madalena Stop
    1 min walk
  • Rossio Station
    12 min walk
  • Humberto Delgado Airport (LIS)
    27 min drive

Restaurants

  • Potato Project
    1 min walk
  • Dear Breakfast
    1 min walk
  • Hygge Kaffe Baixa
    1 min walk
  • Garrafeira Nacional
    2 min walk
  • Sopinhas
    1 min walk

About this property

Once Upon Lisboa

Hotel near Rossio Square
Near Commerce Square and Castle of São Jorge, Once Upon Lisboa provides free continental breakfast, a coffee shop/cafe, and dry cleaning/laundry services. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a bar.
You'll also find perks like:
  • Concierge services, smoke-free premises, and luggage storage
Room features
All guestrooms at Once Upon Lisboa include thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with hair dryers and shampoo
  • 42-inch Smart TVs with cable channels
  • Heating, daily housekeeping, and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • No elevator

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Property Registration Number 9174

We should mention

This property does not have elevators

Frequently asked questions

Is Once Upon Lisboa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Once Upon Lisboa doesn't offer parking.

What time is check-in at Once Upon Lisboa?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Once Upon Lisboa?

Check-out is at noon.

Where is Once Upon Lisboa located?

Located in Lisbon City Center, this hotel is within a 5-minute walk of Lisbon Cathedral and Commerce Square. Rossio Square and Santa Justa Elevator are also within 10 minutes. Igreja Sta. Maria Madalena Stop and Sé Stop are within a 2-minute walk.

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Reviews

Once Upon Lisboa Reviews

9.6

Exceptional

10

Cleanliness

10

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 4 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

Reviews

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Very clean hotel. Excellent staff and great location. Elevator inoperable!
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very helpful. This property is exactly where you want to be om the Alfama. Great value. Great hotel, everything brand new. They are building a breakfast/bakery on site.
Stayed 3 nights in Sep 2025

10/10 Excellent

NATHALIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nossa estadia no Once Upon Lisboa foi incrível. Deixo muitos elogios a toda staff do hotel. Chegamos um pouco antes do nosso check-in e o recepcionista Pedro já liberou o nosso quarto. A estrutura é nova e de ótima localização. Eu e minha noiva não vemos a hora de voltar a Lisboa para ficarmos no Once novamente.
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Stayed 1 night in Nov 2025