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Novotel Lisboa

4.0 star property
Travelers find a perfect balance of comfort and convenience at this upscale retreat, where seasonal poolside relaxation pairs with excellent dining options

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Photo gallery for Novotel Lisboa

2 restaurants, breakfast served - Novotel Lisboa (Lisbon)
Hypo-allergenic bedding, minibar, in-room safe, desk - Novotel Lisboa (Lisbon)
Miscellaneous - Novotel Lisboa (Lisbon)
Exterior - Novotel Lisboa (Lisbon)
Hypo-allergenic bedding, minibar, in-room safe, desk - Novotel Lisboa (Lisbon)
Near the Gulbenkian Museum, Novotel Lisboa offers a peaceful escape with a garden setting and seasonal outdoor pool with bar service. Two restaurants serve meals all day, including kids' options. Practical amenities like dry cleaning and laundry are available.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Family Room, 1 Queen Bed with Sofa bed (Family)

Family Room, 1 Queen Bed with Sofa bed (Family) | Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room, 1 Queen Bed with Sofa bed (Family)

7.4 out of 10
Good
(63 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, Multiple Beds

7.6 out of 10
Good
(11 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(22 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Triple Room, 1 Queen Bed with Sofa bed

7.4 out of 10
Good
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Twin Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Twin Bed

8.2 out of 10
Very good
(11 reviews)
  • 25 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 Double Bed, Accessible (Accesible)

Superior Room, 1 Double Bed, Accessible (Accesible) | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed, Accessible (Accesible)

  • Sleeps 2
  • 1 Double Bed

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

Located in Lisbon City Center, a neighborhood in Lisbon, Novotel Lisboa is near the airport and near a metro station. Campo Grande and Santa Justa Elevator are notable landmarks, and the area's natural beauty can be seen at Costa da Caparica Beach and Carcavelos Beach. Lisbon Oceanarium and Estufa Fria are also worth visiting. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's convenience to public transportation: Praca de Espanha Station is 7 minutes by foot and Sao Sebastiao Station is 11 minutes. Visit our Lisbon travel guide
Map
Avenida Jose Malhoa 1 1A, Lisbon, 1099-051

What's nearby

  • Gulbenkian Museum
    Gulbenkian Museum
    12 min walk - 0.6 miles
  • Lisbon Zoo
    Lisbon Zoo
    12 min walk - 0.7 miles
  • Eduardo VII Park
    Eduardo VII Park
    13 min walk - 0.7 miles
  • Marquis of Pombal Square
    Marquis of Pombal Square
    3 min drive - 1.4 miles
  • El Corte Ingles Mall
    10 min walk - 0.6 miles

Getting around

  • Praca de Espanha Station
    7 min walk
  • Sete Rios Station
    10 min walk
  • Humberto Delgado Airport (LIS)
    20 min drive

Restaurants

  • A Bicicleta
    2 min walk
  • Tasquinha do Lagarto
    7 min walk
  • Bar - Santander Totta HQ
    5 min walk
  • Restaurante Sabor Mineiro Lisboa
    4 min walk
  • Maizakura
    3 min walk

About this property

Novotel Lisboa

Upscale hotel near Marquis of Pombal Square
Consider a stay at Novotel Lisboa and take advantage of a poolside bar, a terrace, and a garden. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and kids' meals. In addition to a playground and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A seasonal outdoor pool along with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, a TV in the lobby, and a 24-hour front desk
  • Luggage storage, a front-desk safe, and a banquet hall
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 249 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bidets
  • 26-inch LCD TVs with cable channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 12 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 16 for adults and EUR 16 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • A BICICLETA
  • TEJO

Things to do

  • Bicycle rentals
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,971 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to March 31:
  • Swimming pool
The property will be renovating from January 20 2026 to April 30 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Front desk
  • Lobby

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 39 per pet, per day
Service animals are welcome, and are exempt from fees
1 total (up to 44 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 16 for children
  • Self parking fee: EUR 12 per day
  • Pet fee: EUR 39 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 543

We should mention

The seasonal pool will be open from April to September
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Novotel Lisboa have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from October 15 to March 31.

Is Novotel Lisboa pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a fee of EUR 39 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 12 per day.

What time is check-in at Novotel Lisboa?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Novotel Lisboa?

Check-out is at noon.

Where is Novotel Lisboa located?

Located in Lisbon City Center, this hotel is within 1 mi (2 km) of Gulbenkian Museum and Campo Grande. Avenida da Liberdade and Marquis of Pombal Square are also within 2 mi (3 km). Praca de Espanha Station is 7 minutes by foot and Sao Sebastiao Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Lisboa Reviews

8.2

Very Good

8.4

Cleanliness

9.4

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 430 out of 1000 reviews
Rating 8 - Good. 317 out of 1000 reviews
Rating 6 - Okay. 144 out of 1000 reviews
Rating 4 - Poor. 66 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Italian restaurant close by.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Brijal

Liked: Amenities
breakfast was good
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Ashton

Liked: Staff & service, amenities
Staff was friendly. Hotel is under construction. A construction worker accidentally opened our hotel room. They should knock and check the proper room number before using the master key to open
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Amerigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Property is undergoing renovations/ upgrade
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Olivier

Liked: Cleanliness, staff & service
Property common facilities undergoing renovation at time of our visit. We were not informed. Booked because of the gym. No gym (closed for renovation). Lobby temporarily located on different floor and breakfast room in commuting meeting rooms. Does not correspond to pictures. Rooms have been renovated and are comfortable. Staff helpful (helped with broken shower). Breakfast very good.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service
I had a really nice room and the staff was really helpful
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, Clean, and great pool area
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Aidin

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Excellent breakfast. Fantastic customer service.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Mohameden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed every minute of my staying at the place staff are friendly and helpful i will be back
Stayed 4 nights in May 2025
Verified

8/10 Good

Mary-Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous and friendly staff
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Nice staff. If site seeing, you want something closer to the city center
Stayed 1 night in Sep 2025
Verified

8/10 Good

Elizabeth Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Meals in on site restaurant were very good and reasonably priced
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

My Linh

Liked: Cleanliness
Staff and people were great and friendly. The down side was that the room was very hot. We let the staff know and they offered us a new room, but they explained that it would be the same because of the way the AC/heat system works so we didn't bother. The restaurant was also very busy. Food was ok.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, felt safe and nice breakfast
Stayed 9 nights in Nov 2024
Verified

10/10 Excellent

Ronan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and comfortable room.
Stayed 7 nights in Jan 2025
Verified

6/10 Okay

David

Liked: Cleanliness, amenities
Having the TV working in each room. First room had no TV working as it could not find the source. We were moved to another room and still no working TV. Finally in our 3rd room it was working. In the last 2 rooms there was no telephone. I would have expected better. The staff was very helpful in finding us a room that had a working connected TV.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable stay. 20 min easy drive to all attractions
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
It was very comfortable, clean and very hospitable check in
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Wellington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything there is very very good and the staff are amazing
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. Easy walk to museum and parks. Easy transportation to airport.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Aminur Rahman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff excellent, extended our checkout time at request. Zoo, lidl, shopping mall walking distance.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Aline de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable
Stayed 1 night in Mar 2025
Verified

8/10 Good

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hot breakfast buffet. Fresh ground coffee and you can choose the type of coffee from the machine. There are water refill stations in the lobby. The pool is small and was always busy. There are restaurants and shopping that are walking distance.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

The location is amazing, the bed is comfortable, it was perfectly clean, the service was fast and on time.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay in the new part of Lisbon. Nice outdoor pool! Staff are very friendly and helpful!
Stayed 1 night in Aug 2024