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Neya Lisboa Hotel

4.0 star property
Eco-certified hotel with a full-service spa and a fitness center

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Photo gallery for Neya Lisboa Hotel

Lobby
Bar (on property)
Exterior
Suite | 1 bedroom, minibar, in-room safe, desk
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Bar
  • Spa

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite

Suite | 1 bedroom, minibar, in-room safe, desk

Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

1 bedroom, minibar, in-room safe, desk

Standard Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

1 bedroom, minibar, in-room safe, desk

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

1 bedroom, minibar, in-room safe, desk

Standard Single Room

Highlights

Soundproofed
Air conditioning
HDTV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Designer toiletries
  • 6 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Bedroom

1 bedroom, minibar, in-room safe, desk

Standard Double Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Map
Rua Dona Estefânia, 71-77, Lisbon, 1150-132

What's nearby

  • Avenida da Liberdade - 12 min walk - 0.6 miles
  • Marquis of Pombal Square - 13 min walk - 0.7 miles
  • Castle of São Jorge - 2 min drive - 1.4 miles
  • Rossio Square - 2 min drive - 1.4 miles
  • Santa Justa Elevator - 2 min drive - 1.4 miles

Getting around

  • Entrecampos Station - 3 min drive
  • Picoas Station - 8 min walk
  • Humberto Delgado Airport (LIS) - 17 min drive

Restaurants

  • ‪Honda Ramen - ‬4 min walk
  • ‪Confeitaria Vitória - ‬3 min walk
  • ‪Padaria do Bairro - ‬3 min walk
  • ‪Pastelaria Açoreana - ‬4 min walk
  • ‪Pastelaria Aloma - ‬4 min walk

About this property

Neya Lisboa Hotel

Upscale eco-certified hotel near Avenida da Liberdade
Located close to Marquis of Pombal Square, Neya Lisboa Hotel provides an art gallery on site, a shopping mall on site, and a coffee shop/cafe. Treat yourself to a body scrub, a facial, or a sports massage at NEYA DAY SPA, the onsite spa. The on-site restaurant, Viva Lisboa, serves breakfast. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), free bicycle rentals, and self parking (surcharge)
  • An electric car charging station, express check-in, and wedding services
  • Free newspapers, an elevator, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 76 rooms have comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like free WiFi and air conditioning.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and showers
  • 32-inch HDTVs with digital channels
  • Daily housekeeping, desks, and phones

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Lounge BAR
  • Viva Lisboa

Things to do

  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Shopping mall

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 431 square feet of conference space
  • Meeting rooms

Full-service spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Spa open select days
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Full-service spa
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 1.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.5 for children
  • Self parking fee: EUR 20 per day
  • Rollaway bed fee: EUR 1.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind, solar, and geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 585

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Neya
Hotel Neya Lisboa
Neya Hotel
Neya Hotel Lisboa
Neya Lisboa
Neya Lisboa Hotel
Neya Lisboa Hotel Lisbon
Neya Lisboa Lisbon
Neya Lisboa Hotel Hotel
Neya Lisboa Hotel Lisbon
Neya Lisboa Hotel Hotel Lisbon

Frequently asked questions

Is Neya Lisboa Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Neya Lisboa Hotel?

Self parking is available for EUR 20 per day.

What time is check-in at Neya Lisboa Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Neya Lisboa Hotel?

Check-out is at noon.

Where is Neya Lisboa Hotel located?

Located in Lisbon City Center, this spa hotel is within a 15-minute walk of Hospital Dona Estefania, Avenida da Liberdade, and Marquis of Pombal Square. Rossio Square and Campo Grande are also within 2 mi (3 km). Picoas Station is 8 minutes by foot and Anjos Station is 9 minutes.

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Neya Lisboa Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 440 out of 973 reviews
Rating 8 - Good. 423 out of 973 reviews
Rating 6 - Okay. 78 out of 973 reviews
Rating 4 - Poor. 24 out of 973 reviews
Rating 2 - Terrible. 8 out of 973 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Nice hotel, in a good location, with good transport options around. Would recommend for a short stay. Also, great amenities in room (including massage cushion and umbrella)
Stayed 2 nights in May 2025

10/10

The staff were extremely helpful and kind. Clean and comfortable rooms. Great food and nice hotel.
Stayed 2 nights in Mar 2025

10/10

Terrific included breakfast.
Stayed 4 nights in Apr 2025

10/10

I stayed here for 3 nights and it was great value for money and outside of the main tourist area which I liked as you pay less. The transport options were very close and you could easily walk into the touristic areas. The room was clean and food facilities.
Stayed 3 nights in May 2025

8/10

Decent choice in Lisbon center. The staff is great; friendly and helpful.
Stayed 1 night in May 2025

8/10

Nice hotel in a quiet surrounding. In a 30 min walk you’re in the center. Breakfast has it all.
Stayed 2 nights in May 2025

10/10

Friendly staff
Stayed 1 night in Mar 2025

10/10

Good location,near bus stop and metro stop,also easy go to El corte Ingles shopping
Stayed 1 night in Feb 2025

10/10

Everything was good Friendly atmosphere Good location Nice room Cozy
Stayed 2 nights in Oct 2024

10/10

Perfect stay !!
Stayed 6 nights in Jan 2024

10/10

Location of the hotel was perfect, the rooms were completely soundproofed (didn’t hear anything/anyone), good breakfast choices and lovely comfortable bed
Stayed 1 night in Aug 2024

6/10

Breakfast was basic and cold. Rooms were clean but too hot and noisy.
Stayed 3 nights in Apr 2025

10/10

pleasant stay with my family location was perfect nice and quiet good service good connection to city centre.
Stayed 3 nights in Aug 2024

10/10

Great little hotel with fantastic staff and free bikes. Simple but nice breakfast available
Stayed 2 nights in Nov 2024

8/10

Very convenient to the airport. Quiet too.
Stayed 1 night in Oct 2024

10/10

Friendly and helpful staff.
Stayed 2 nights in Sep 2024

10/10

Staff was excellent
Stayed 1 night in Sep 2024

8/10

Was good. Room was clean and spacious.
Stayed 1 night in Nov 2024

10/10

Our stay was a quick overnight before an early flight. Staff were helpful with dinner reservations and breakfast was good. Our room was clean and inviting. Good Hotel.
Stayed 1 night in Sep 2024

10/10

We thoroughly enjoyed our stay and would definitely stay again. A short bus ride to the centre of Lisbon but also walkable. Staff were very friendly and helpful and spoke excellent English. Room was super comfortable, spacious and clean
Stayed 2 nights in Sep 2024

10/10

There is a lot of interesting scenes to see around this hotel. The service staff was excellent. Free breakfast was excellent. We are staying here before and after our cruise out of Lisbon.
Stayed 1 night in Sep 2024

10/10

Very safe hotel, very clean.
Stayed 5 nights in Oct 2023

10/10

Front desk staff were wonderful!
Stayed 2 nights in Sep 2023

10/10

Great place with friendly employees, within walking distance of major attractions
Stayed 3 nights in Oct 2023

10/10

We loved having the excellent breakfast included with our stay. There’s a nice bar/seating area in the lobby that you can eat at for dinner. Because of that, we didn’t have to Uber/taxi to a restaurant for dinner.
Stayed 1 night in Oct 2024