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My Story Hotel Rossio

Property class: 3

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Photo gallery for My Story Hotel Rossio

A restaurant with long tables, chairs, and chandeliers. - My Story Hotel Rossio (Lisbon)
A hotel entrance with a curved facade, a reception desk, and a sign for 'Story Hotel'. - My Story Hotel Rossio (Lisbon)
A corner room with a bay window overlooking a cityscape. There is a small round table with two chairs and a book on it. - My Story Hotel Rossio (Lisbon)
A narrow alleyway with a building featuring a balcony and a window with a plant hanging from the wall. - My Story Hotel Rossio (Lisbon)
A hotel room with a bed, a desk, a chair, and a window with a view of buildings. - My Story Hotel Rossio (Lisbon)
Located close to Rossio Square and Avenida da Liberdade, My Story Hotel Rossio provides dry cleaning/laundry services, a bar, and a restaurant. Guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room

A neatly arranged bedroom with a large bed, bedside tables, a small table with a vase, and a window with a view of buildings.

Standard Double Room

8.0 out of 10
Very good
(35 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

A modern hotel room with a large bed, a desk, and a large wall decoration.

Twin Room

9.4 out of 10
Exceptional
(11 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Rossio)

A view through a window of a plaza with a central open space, surrounded by buildings with red-tiled roofs and a prominent church with a dome.

Double Room (Rossio)

8.0 out of 10
Very good
(7 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

A view through a window of a plaza with a central open space, surrounded by buildings with red-tiled roofs and a prominent church with a dome.

Suite

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

A hotel room with two beds, a small table, a chair, and a wall-mounted lamp.

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room (Rossio)

A modern hotel room with a large bed, a desk, and a large wall decoration.

Twin Room (Rossio)

7.0 out of 10
Good
(2 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

A bathroom with a wooden vanity, a sink, a mirror, a hairdryer, and a towel rack.

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room With Rossio View

A hotel room with a bed, bedside tables, a mirror, and a wall with a large letter decoration.

Family Room With Rossio View

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Double Room With Rossio Square View

A hotel room with a bed, a small table with chairs, a wall clock, and curtains.

Double Room With Rossio Square View

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Lisbon City Center, a neighborhood in Lisbon, My Story Hotel Rossio is near a metro station and near a boardwalk/promenade. Santa Justa Elevator and Lisbon Cathedral are notable landmarks, and the area's natural beauty can be seen at Costa da Caparica Beach and Carcavelos Beach. Looking to enjoy an event or a game while in town? See what's happening at Jose Alvalade Stadium or Estádio da Luz. Visit our Lisbon travel guide
Map
Praca Dom Pedro IV (Rossio Square), 59, Lisbon, 1100-200

What's nearby

  • A square with a fountain, a monument, and patterned pavement.
    Rossio Square
    1 min walk - 0.1 miles
  • A historic bridge with ornate metalwork and a view of a cityscape with red-tiled roofs.
    Santa Justa Elevator
    2 min walk - 0.1 miles
  • A cobblestone plaza with a central monument, surrounded by historic buildings and a clear blue sky.
    Restauradores Square
    3 min walk - 0.2 miles
  • A city square with a fountain, trees, and a building with 'SAO JOSE' signage.
    Avenida da Liberdade
    5 min walk - 0.3 miles
  • A plaza with a statue, a large archway, and yellow buildings.
    Commerce Square
    8 min walk - 0.5 miles

Getting around

  • Rossio Station (Green)
    1 min walk
  • Rossio Station
    2 min walk
  • Humberto Delgado Airport (LIS)
    28 min drive

Restaurants

  • Starbucks
    2 min walk
  • McDonald's
    2 min walk
  • A Ginjinha
    3 min walk
  • Fabrica da Nata
    2 min walk
  • Café Portugal
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 35 per room (one-way)
  • Airport shuttle fee per child: EUR 35 (one-way), (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Property Registration Number 11295

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is My Story Hotel Rossio pet-friendly?

No, pets are not allowed at this property.

How much is parking?

My Story Hotel Rossio doesn't offer parking.

What time is check-in at My Story Hotel Rossio?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at My Story Hotel Rossio?

Check-out is at 11:00 AM.

Does My Story Hotel Rossio provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 35 per room applies.

Where is My Story Hotel Rossio located?

Located in Lisbon City Center, this hotel is steps from Dom Pedro IV Statue, Rossio Square, and Santa Justa Elevator. Avenida da Liberdade and Commerce Square are also within 10 minutes. Rossio Station (Green) and Rossio Station are within a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

My Story Hotel Rossio Reviews

9.2

Wonderful

9.6

Cleanliness

9.6

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 633 out of 1001 reviews
Rating 8 - Good. 304 out of 1001 reviews
Rating 6 - Okay. 50 out of 1001 reviews
Rating 4 - Poor. 8 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but clean. Great bed. Great location.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, a little small but enough space for 2! Staff were super friendly and welcoming, and the hotel is conveniently located. We walked everywhere! Would def stay here again 😊
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect location. It could not be any better. The staff were exceptional and we loved every minute. Have now stayed twice and would definitely go back.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location , very helpful and attentive staff ! Would definitely recommend !
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location . Spotless . Reception staff very helpful . Rooms gorgeous but bed area small and area around bed tight . Breakfast ok - but seems a little unorganized .
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location and great staff!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect, the staff were so friendly and gave us helpful directions to nearby activities. We were able to get a late checkout. The breakfast was one of the best I have had in my entire life, we will be back!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a perfectly central location. The room was very clean with lots of comfortable modern amenities. The shampoo and conditioner smelled great, too. The breakfast was great and a wonderful way to start our day in Lisbon.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and newly renovated hotel with an excellent location.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a great location. We checked out before breakfast but were provided a breakfast box which was greatly appreciated. Air conditioning kept the room somewhat cool. Not as cool as we like it however, we were there during a heat wave.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location very central
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and breakfast were good. Concierge services were very good( especially Ines who really went out of her way to help). Excellent location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff, both front desk, and the room "team."
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Hotel was clean, staff were friendly and helpful. Breakfast was very good
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was lots of option for breakfast
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small modern hotel in a fantastic location. Would stay there again.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It was a great experience. Room was great and everyone was warm and friendly.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and awesome location!
Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, great location, friendly, comfortable room.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
taff,location,reception,very clean room
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, very helpful. The room was nice and clean. One issue was that there were only 6 hangers in the very small armour. No place to put your folded clothes/had to live out of your suitcase. The other issue is that a change of breakfast options would have been great. Everything else was good!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel! Great location, friendly and helpful staff.
Stayed 4 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hotels in good location easy to access to various activities around the water front
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to transport options, restaurants, tourist sites
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and staff were very friendly, welcoming, and helpful
Stayed 3 nights in Feb 2025