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My Story Hotel Rossio

3.0 star property
Hotel with a restaurant, steps from Rossio Square

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Photo gallery for My Story Hotel Rossio

View from room
32-inch LED TV with cable channels, TV
Daily buffet breakfast (EUR 15 per person)
Reception
2 bedrooms, down comforters, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

2 bedrooms, down comforters, minibar, in-room safe

Standard Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Down duvet
Blackout drapes/curtains
2 bedrooms
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

View from room

Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Rossio)

View from room

Double Room (Rossio)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Down duvet
Blackout drapes/curtains
2 bedrooms
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

2 bedrooms, down comforters, minibar, in-room safe

Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Down duvet
Blackout drapes/curtains
2 bedrooms
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

2 bedrooms, down comforters, minibar, in-room safe

Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Down duvet
2 bedrooms
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room (Rossio)

2 bedrooms, down comforters, minibar, in-room safe

Twin Room (Rossio)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Down duvet
Blackout drapes/curtains
2 bedrooms
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

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Exterior

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  • Air conditioning
  • Breakfast available
  • Laundry
9.4 out of 10, Exceptional, 1,314 reviews
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About the neighborhood

Map
Praca Dom Pedro IV (Rossio Square), 59, Lisbon, 1100-200

What's nearby

  • Rossio Square - 1 min walk - 0.0 miles
  • Santa Justa Elevator - 2 min walk - 0.1 miles
  • Avenida da Liberdade - 5 min walk - 0.3 miles
  • Castle of São Jorge - 7 min walk - 0.4 miles
  • Commerce Square - 8 min walk - 0.5 miles

Getting around

  • Rossio Station (Green) - 1 min walk
  • Rossio Station - 2 min walk
  • Humberto Delgado Airport (LIS) - 22 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Café Nicola - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Ginginha do Carmo - ‬1 min walk
  • ‪Lisboa Bar - ‬1 min walk

About this property

My Story Hotel Rossio

Hotel near Rossio Square
Santa Justa Elevator and Castle of São Jorge are located near My Story Hotel Rossio, which provides dry cleaning/laundry services, a bar, and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • Smoke-free premises, concierge services, and luggage storage
  • A 24-hour front desk, multilingual staff, and an elevator
  • Guest reviews speak highly of the helpful staff and location
Room features
All guestrooms at My Story Hotel Rossio include perks such as air conditioning, in addition to amenities like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Down comforters and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 35 per room (one-way)
  • Airport shuttle fee per child: EUR 35 (one-way), (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Property Registration Number 11295

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

My Story Hotel Rossio Lisbon
My Story Hotel Rossio
My Story Rossio Lisbon
My Story Hotel Rossio Lisbon
My Story Rossio Lisbon
My Story Rossio
Hotel My Story Hotel Rossio Lisbon
Lisbon My Story Hotel Rossio Hotel
Hotel My Story Hotel Rossio
Residencia Sul Down Town
My Story Hotel Rossio Hotel
My Story Hotel Rossio Lisbon
My Story Hotel Rossio Hotel Lisbon

Frequently asked questions

Is My Story Hotel Rossio pet-friendly?

No, pets are not allowed at this property.

How much is parking at My Story Hotel Rossio?

My Story Hotel Rossio doesn't offer parking.

What time is check-in at My Story Hotel Rossio?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at My Story Hotel Rossio?

Check-out is at 11:00 AM.

Does My Story Hotel Rossio provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 35 per room applies.

Where is My Story Hotel Rossio located?

Located in Baixa, this hotel is steps from Dom Pedro IV Statue, Rossio Square, and Santa Justa Elevator. Avenida da Liberdade and Commerce Square are also within 10 minutes. Rossio Station (Green) and Rossio Station are within a 2-minute walk.

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My Story Hotel Rossio Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 569 out of 893 reviews
Rating 8 - Good. 273 out of 893 reviews
Rating 6 - Okay. 42 out of 893 reviews
Rating 4 - Poor. 6 out of 893 reviews
Rating 2 - Terrible. 3 out of 893 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent. Rooms were clean and breakfast excellent. Rooms are very small but we didn’t spend much time there anyway.
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the Hotel was super. The view fantastic. Breakfast wonderful
Stayed 3 nights in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So central! Very nicely decorated. Our room was very, very small though. But it had a direct view of the beautiful square and castle. It was stunning. It was great for the one night we stayed. Would get quite cramped if we stayed more than a few nights. It was a beautiful room though.
Stayed 1 night in May 2025

10/10 Excellent

Missy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff…fantastic location…clean hotel…only downside no washcloths…apparently that’s not uncommon in Europe. Highly recommend!
Stayed 2 nights in Apr 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a stylish property right in the heart of Rosario square. Plenty of restaurants and shopping within walking distance. The staff was very friendly, and the breakfast was fantastic as well. My only grip was the cleanliness of the bathroom. The shower had black mold around the edges and inside the shower as well, which was a bit of a turn off. Aside from that we had a great stay!
Stayed 2 nights in May 2025

8/10 Good

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular location right on Rossio Square with great access to everything! And if you couldn't walk to it, it was super easy to grab transportation right from the hotel. The staff were wonderfully helpful, and the breakfast (though not included) was exceptional. The room itself was a little small, and the outlets were not well thought out (behind a moving partition on the side of the bed that you would thread your cord through & an outlet in the bathroom that was limited), but it was very clean and had a wonderful view of the square, and a great shower. I would highly recommend this hotel for it's perfect location and hospitality!
Stayed 2 nights in May 2025

6/10 Okay

Joel

Room was spacious and clean. Cent ally located hotel - great location. We couldn’t control the room temperature - front desk did that so it was either very hot or very cold- we had to call them multiple times. The front desk clerk said room can’t be individually regulated - they did it by floor. ????????
Stayed 1 night in May 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel wth lovely staff. The surprise slice of cake for my husbands birthday was an extra special touch!
Stayed 3 nights in Feb 2025

10/10 Excellent

Seungyoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staffs, clean room, very convenient area , excellent breakfast with discount price. Only bad thing was bathroom too small. But it is Europe, what should I do! I will come back this hotel again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lumin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel at a convenient location with friendly staff and small but cute rooms.
Stayed 1 night in Aug 2024

10/10 Excellent

Rajeshkumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to transport options, restaurants, tourist sites
Stayed 4 nights in Jul 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities

Great central loation

Great central location.
Stayed 1 night in Sep 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immediately upon arrival the staff engaged us and spoke about their amenities and made suggestions for dining during our stay. Clean, green aware, and great location
Stayed 1 night in Nov 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lace to stay, central to everything
Stayed 3 nights in Jun 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the interior design of the room....simple and easy. Alfonso has a good attitude and helpful.
Stayed 1 night in Nov 2024

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very small for two people, and there are no public spaces in the hotel to relax in if you don't want to go out. Good for an overnight stay. Nothing wrong with the hotel, but probably wouldn't stay here again.
Stayed 3 nights in Dec 2024

8/10 Good

Meredith

Excellent location to everything! Good restaurant and staff!
Stayed 1 night in Apr 2024

10/10 Excellent

Ismail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Decent size rooms for Europe
Stayed 2 nights in Aug 2024

6/10 Okay

Marina

Liked: Cleanliness, staff & service
Room was pretty small and barely any place to place our luggage, but overall enjoyed our stay!
Stayed 3 nights in Jun 2024

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay and the personell was great..
Stayed 2 nights in May 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was wonderful

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very friendly staff. Room was cozy, quiet, and clean.
Stayed 5 nights in May 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location and staff! Breakfast was amazing; best we have had so far in Portugal.
Stayed 1 night in May 2023

10/10 Excellent

Arvind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally Located in the middle of the city close to dinning, events and public transportation. The hotel staff were excellent and tried their best to make the stay comfortable and pleasant. The breakfast was excellent. Will recommend the resort.
Stayed 3 nights in Jun 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for location!
Stayed 1 night in Sep 2023