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My Story Hotel Augusta

Property class: 3

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Photo gallery for My Story Hotel Augusta

A multi-story building with balconies, a tiled ground floor, and a visible entrance. - My Story Hotel Augusta (Lisbon)
A restaurant with a marble counter, yellow chairs, and copper pendant lights. - My Story Hotel Augusta (Lisbon)
A hotel reception desk with a computer, a menu, and a bottle of champagne. - My Story Hotel Augusta (Lisbon)
An outdoor seating area with tables and chairs, a neon sign, and a building entrance with a glass door. - My Story Hotel Augusta (Lisbon)
A hotel with a classic European architectural style, featuring a prominent balcony and a large, decorative archway. - My Story Hotel Augusta (Lisbon)
Close to Rossio Square and Avenida da Liberdade, My Story Hotel Augusta provides dry cleaning/laundry services, a bar, and a restaurant. Guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room

A hotel room with a bed, a nightstand, a small table, and a window with curtains.

Double Room

8.6 out of 10
Excellent
(49 reviews)
  • City view
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

A hotel room with a bed, a window with curtains, a mirror, and a small table with a vase of flowers.

Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, City View

A historic street with a prominent archway, buildings with traditional architecture, and a clear sky with clouds.

Double Room, City View

9.2 out of 10
Wonderful
(14 reviews)
  • City view
  • 8 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

A hotel room with a bed, a nightstand, a small table, and a window with curtains.

Family Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 2 Double Beds

View all photos for Double City View

A hotel room with a bed, a bedside table with a phone, a mirror, a sink, and a vase with flowers.

Double City View

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Minibar, in-room safe, desk, soundproofing

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

A hotel room with a bathroom, a bed, and a door leading to another room.

Double Room

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Lisbon City Center, a neighborhood in Lisbon, My Story Hotel Augusta is near a metro station. Santa Justa Elevator and Lisbon Cathedral are notable landmarks, and the area's natural beauty can be seen at Carcavelos Beach and Costa da Caparica Beach. Lisbon Oceanarium and Fado Museum are also worth visiting. Guests love the hotel's central location. Visit our Lisbon travel guide
Map
R. de São Nicolau, 78, Lisbon, 1100-549

What's nearby

  • A plaza with a statue, a large archway, and yellow buildings.
    Commerce Square
    3 min walk - 0.2 miles
  • A fountain with statues, surrounded by a tiled plaza with buildings in the background.
    Rossio Square
    3 min walk - 0.2 miles
  • A historic bridge with ornate metalwork and a view of a cityscape with red-tiled roofs.
    Santa Justa Elevator
    3 min walk - 0.2 miles
  • A grand archway with intricate carvings and columns, flanked by buildings with balconies and windows.
    Rua Augusta Arch
    3 min walk - 0.2 miles
  • A historic building with ornate architecture, a clock tower, and a tram in the foreground.
    Lisbon Cathedral
    5 min walk - 0.3 miles

Getting around

  • Rua da Conceição Stop (28E)
    1 min walk
  • Rossio Station
    7 min walk
  • Humberto Delgado Airport (LIS)
    30 min drive

Restaurants

  • Casa Portuguesa do Pastel de Bacalhau
    1 min walk
  • The Folks
    1 min walk
  • Restaurante O Portas
    1 min walk
  • Merendinha Bar
    1 min walk
  • Co-Op Layday
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property will place a credit card authorization for one night for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 9985

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is My Story Hotel Augusta pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at My Story Hotel Augusta?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at My Story Hotel Augusta?

Check-out is at 11:00 AM.

Where is My Story Hotel Augusta located?

Located in Lisbon City Center, this hotel is within a 5-minute walk of Rua Augusta, Rossio Square, and Santa Justa Elevator. Commerce Square and Lisbon Cathedral are also within 10 minutes. Rua da Conceição Stop (28E) and Baixa-Chiado Station are within a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

My Story Hotel Augusta Reviews

9.2

Wonderful

9.4

Cleanliness

9.8

Location

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 421 out of 619 reviews
Rating 8 - Good. 150 out of 619 reviews
Rating 6 - Okay. 27 out of 619 reviews
Rating 4 - Poor. 15 out of 619 reviews
Rating 2 - Terrible. 6 out of 619 reviews

Reviews

Verified review

10/10 Excellent

Ibnul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, great location, friendly staff.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is central to so many attractions and the rooms all look new and fresh. The staff was super friendly and accommodating.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the morning breakfast. Worth paying for the add on. Location was great. Not a modern hotel but never expected it to be. Room is small but had everything we needed.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

AENA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for us.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Indira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with a great staff! Steven was amazing, he helped us with check-in and made the entire experience wonderful. He was incredibly kind and welcoming. The hotel is very clean and conveniently located close to everything. Highly recommend!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

AENA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beautiful facility. Wonderful staff. Very clean
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and friendly reception!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful with our needs and comfort. We will definitly recommend this hotel.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Long international flight but hotel arranged transfer was waiting at arrivals which made it easy. Able to check in early, room was small but expected and as per website, the bed was very comfortable. Breakfast was included and quite varied with good coffee. Very enjoyable stay!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

ANA DE LOS ANGELES

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Nice staff. The breakfast can be improved. The hotel is in the center. Very well located. I can recommend it.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Cary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay if you want to be in the central tourist district. Everything is easily accessible from here and you are in the middle of the action. That said, the rooms are quiet and peaceful, roomy and pleasant. Staff was attentive and helpful, breakfast was very nice and not unreasonably priced. Will be back!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

hanne

Liked: Cleanliness, staff & service, amenities
Super nice place and staff
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Ajith

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, efficient staff, convenient location, reasonable price
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful and kind. The location is great. Most of attractions are at a walking distance. The rooms are really comfortable and quiet. Many thanks to Juliana
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Staff was kind and professional, the location was wonderful, and the breakfast was restaurant was delicious and so convenient!
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
All was good…great location!
Stayed 1 night in Nov 2025
Verified review

8/10 Good

sophie

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, small but clean rooms
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is wonderful....steps away from restaurants, bakeries, stores and qaint cafes.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Well located, great to visit Lisboa for a few days
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Karen

I loved this hotel. It is exactly like the marketing photos. Im so glad I upgraded for the city views - the arch. The bed is sooo comfortable? Slept really well. The hotel organised transfers for me to and from the airport - excllent organisation and communication.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Johnson

Liked: Cleanliness, amenities, property conditions & facilities
Clean and tidy. The location is v good and easy to access to everywhere
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff - great location !
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Comfortable room and good breakfast
Stayed 3 nights in Jun 2025
Verified review

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Located in a very convenient location to attractions and restaurants. All within walking distances.
Stayed 3 nights in Sep 2025