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Mercure Lisboa Hotel

4.0 star property
Art Deco hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for Mercure Lisboa Hotel

Food court
Indoor pool
Front of property - evening/night
In-room safe, desk, laptop workspace, blackout drapes
Reception
Mercure Lisboa Hotel offers an upscale base in a prime location. Guests can enjoy the library, indoor pool, or visit nearby El Corte Ingles Mall and Castle of São Jorge. The property features high-speed WiFi, dry cleaning services, and attentive staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Privilege, Superior Twin Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Privilege, Superior Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
Bidet
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Bidet
Hair dryer
Private bathroom
  • 23 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room, 2 Twin Beds

8.8 out of 10
Excellent
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Bidet
Hair dryer
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Bidet
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Superior Room, 1 Double Bed

Privilege, Superior Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout drapes

Privilege, Superior Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
Bidet
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Bidet
Hair dryer
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Av. Jose Malhoa, 23, Lisbon, 1099-051

What's nearby

  • Lisbon Zoo - 8 min walk - 0.5 miles
  • Gulbenkian Museum - 13 min walk - 0.7 miles
  • El Corte Ingles Mall - 15 min walk - 0.8 miles
  • Marquis of Pombal Square - 3 min drive - 1.6 miles
  • Castle of São Jorge - 5 min drive - 2.6 miles

Getting around

  • Sete Rios Station - 5 min walk
  • Jardim Zoologico Station - 7 min walk
  • Humberto Delgado Airport (LIS) - 18 min drive

Restaurants

  • ‪Erva - ‬6 min walk
  • ‪Pastelaria gare sete - ‬4 min walk
  • ‪Wok Mundo - ‬5 min walk
  • ‪Restaurante Sabor Mineiro Lisboa - ‬2 min walk
  • ‪Casa dos Caracóis - ‬5 min walk

About this property

Mercure Lisboa Hotel

Upscale hotel near Gulbenkian Museum
Located close to El Corte Ingles Mall and Castle of São Jorge, Mercure Lisboa Hotel provides a coffee shop/cafe, a library, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a snack bar/deli.
Other perks at this hotel include:
  • An indoor pool
  • Limo/town car service, buffet breakfast (surcharge), and bike rentals
  • Self parking (surcharge), an electric car charging station, and a front-desk safe
  • A vending machine, luggage storage, and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 104 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bathtubs
  • 32-inch LCD TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (EUR 11 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 15 to 15 for adults and EUR 15 to 15 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 20
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property’s indoor pool hours are 7 AM-10 AM and 5 PM-9 PM Monday-Friday, and 11 AM-7 PM Saturday-Sunday.
All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 to 15 for adults, and EUR 15 to 15 for children
  • Self parking fee: EUR 11 per day
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Lisboa
Hotel Mercure Lisboa
Lisboa Hotel
Lisboa Hotel Mercure
Lisboa Mercure
Mercure Hotel Lisboa
Mercure Lisboa
Mercure Lisboa Hotel
Mercure Lisboa Hotel Lisbon
Mercure Lisboa Lisbon
Mercure Hotel Lisbon
Mercure Lisboa Hotel Hotel
Mercure Lisboa Hotel Lisbon
Mercure Lisboa Hotel Hotel Lisbon

Frequently asked questions

Does Mercure Lisboa Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Mercure Lisboa Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Lisboa Hotel?

Self parking is available for EUR 11 per day.

What time is check-in at Mercure Lisboa Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Early check-in is available for a fee of EUR 20 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mercure Lisboa Hotel?

Check-out is at noon. Late check-out is available for EUR 30 (subject to availability).

Where is Mercure Lisboa Hotel located?

Located in Lisbon City Center, this hotel is within a 15-minute walk of Gulbenkian Museum and El Corte Ingles Mall. Castle of São Jorge is 2.9 mi (4.6 km) away. Sete Rios Station is only a 5-minute walk and Jardim Zoologico Station is 7 minutes.

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Reviews

Mercure Lisboa Hotel Reviews

8.4

Very Good

9.0

Cleanliness

7.4

Location

8.8

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 408 out of 1011 reviews
Rating 8 - Good. 444 out of 1011 reviews
Rating 6 - Okay. 105 out of 1011 reviews
Rating 4 - Poor. 35 out of 1011 reviews
Rating 2 - Terrible. 19 out of 1011 reviews

Reviews

10/10 Excellent

Aliash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay!
Stayed 1 night in Jul 2025

8/10 Good

Roseshel

Liked: Cleanliness, staff & service
Property could use some TLC. Staff was great.
Stayed 3 nights in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2025

6/10 Okay

Dona

Disliked: Staff & service
It was my first solo visit to Lisbon,
Stayed 5 nights in May 2025

8/10 Good

Juan

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel, needs improves customer service

Pretty good hotel, nothing espectacular but pretty standard for an affordable price. Facilities were all working during my stay and the bed was comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool was nice.
Stayed 3 nights in Nov 2024

6/10 Okay

Maureen

Liked: Cleanliness, staff & service
The staff at reception are very overworked and could definitely use a bell hop or concierge to assist with luggage and tourist questions. The policy of not allowing early check in results in a backlog that is frustrating all round. It seems counterproductive to have the foyer full of people, many of whom have been travelling all night, needing to check in all at the same time. My heart goes out to the staff trying to cope day in and out with this situation.
Stayed 1 night in Oct 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located near airport and great service
Stayed 4 nights in Oct 2023

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only problem was the AC — the temperature was a bit warm, which made me feel uncomfortable due to the hot weather. Apart from that, I really enjoyed my stay. Lovely ambiance, blackout curtains, and no noise in the hallway. The pool was the highlight, but the area around it was a bit messy — a quick tidy-up would make it perfect. The staff were very nice!
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, service, breakfast buffet
Stayed 9 nights in Dec 2023

10/10 Excellent

Shanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was exactly what I needed after a long day of walking and sight-seeing. The staff was super polite and friendly. The breakfast food and staff was exceptional.
Stayed 2 nights in Apr 2024

8/10 Good

Mahrukh

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Location is great as it is only 3mins walk from the Sete Rio station. Staff was very helpful.
Stayed 3 nights in Sep 2023

8/10 Good

Ryan

Liked: Cleanliness, staff & service
I have no comments..everything was good
Stayed 4 nights in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only spent a short night due to flight issues. All good for that purpose.
Stayed 1 night in Jul 2022

8/10 Good

Alona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked at the airport in Lisbon this hotel. Fast and easy with no payments ahead. Arrived at the hotel by taxi and payed at the desk. Friendly and helpful staff. Metro very close to the centre , 7 stations 15 minutes to the airports by taxi Recommended Alona
Stayed 1 night in Aug 2022

4/10 Poor

Emilie

Disliked: Property conditions & facilities, room comfort

OK

Hotel was okey, but I genuinely don’t think it deserves 4 stars. 3 stars would be more fair rating. Not very cozy or attention to details.
Stayed 2 nights in Sep 2024

8/10 Good

Samantha

Liked: Staff & service, property conditions & facilities, room comfort

My first stay.

I had a lovely stay, the pool area was really nice, the breakfast after 5 days was very repetitive, it really need so variation.. The size and cleansiness of the room was good, or so I thought until I lost an earring, I had to pull out the furniture and it was so dusty and needs a through clean. The staff were friendly, although I had to call Reception due to loud noise at night twice.
Stayed 5 nights in Feb 2023

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Not a 4 star experience

Mouldy room, poor dinner.
Stayed 5 nights in May 2023

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Inconvenient for lisbon, hotel staff felt like they were being disturbed from whatever they were doing(which in no way looked like dealing with any customers) when trying to get water or cappuccino: it was like no one could help/everything was always closed. We stayed at other hotels in portugal and this stay was BY FAR the worst
Stayed 3 nights in May 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was sadly a bit far from the main city tourist area but there was a train station/metro 3 min walk away. Overall, it was safe and the rooms were clean. The staff was very friendly and helpful. My main issue was the pool area. I chose this hotel just for that, but the water was very cold in August. Also, the pool filters showed lots of mold and the pool lounge cushions were very grossly stained from water. I could not sit on them, even with a towel under. I would suggest wipeable vinyl or similar. Apart from that, it was in a quiet area, but away from cool patio restaurants and the Lisbon atmosphere.
Stayed 5 nights in Aug 2023

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zwemmen,schoonkamers, personeel, ontbijt top om te verblijven
Stayed 3 nights in Oct 2025

6/10 Okay

Roderick

Liked: Staff & service
Disliked: Cleanliness
Good but old
Stayed 1 night in Aug 2025

6/10 Okay

mariusz

Good location but very dated building. Bathroom ceilings full of stains and tub full of pink
Stayed 2 nights in Sep 2025

8/10 Good

Nancy Martinez

Liked: Cleanliness, staff & service, amenities
Love the fact that this property is close to transportation bus and train and metro . Not a lot of food options around but the ones around it was pretty good, close to the shopping mall as well The staff is friendly and helpful and the size of the room was pretty substantial. The pool area is nice with the view of the area . The breakfast was good and fresh variety of choices would definitely come back
Stayed 7 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A block from major metro transportation. Pool was nice and rooms were nice.
Stayed 3 nights in Aug 2025

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