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Mama Shelter Lisboa

3.0 star property
Hotel with 2 restaurants, a short walk to Avenida da Liberdade

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Photo gallery for Mama Shelter Lisboa

Reception
Restaurant
Restaurant
Front of property
1 bedroom, soundproofing, free WiFi, bed sheets
Mama Shelter Lisboa offers modern charm near Avenida da Liberdade. Guests can enjoy meals at two restaurants, relax at the bar, and use free in-room WiFi. Helpful staff, a convenient water dispenser, meeting spaces, and a front-desk safe complete the experience.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Pet friendly
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 Queen Bed, Balcony (Small Mama)

Room, 1 Queen Bed, Balcony (Small Mama) | 1 bedroom, soundproofing, free WiFi, bed sheets

Room, 1 Queen Bed, Balcony (Small Mama)

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Medium Mama Double King Balcony Avenue View

Medium Mama Double King Balcony Avenue View | 1 bedroom, soundproofing, free WiFi, bed sheets

Medium Mama Double King Balcony Avenue View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Separate bedroom
Private bathroom
Daily housekeeping
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Medium Mama Double Terrace

1 bedroom, soundproofing, free WiFi, bed sheets

Medium Mama Double Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Large Mama Double

1 bedroom, soundproofing, free WiFi, bed sheets

Large Mama Double

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Medium Mama Twin

1 bedroom, soundproofing, free WiFi, bed sheets

Medium Mama Twin

8.4 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Separate bedroom
Private bathroom
Daily housekeeping
Pet friendly
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Large Mama Double Balcony Avenue View

Large Mama Double Balcony Avenue View | 1 bedroom, soundproofing, free WiFi, bed sheets

Large Mama Double Balcony Avenue View

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Separate bedroom
Private bathroom
Daily housekeeping
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Medium Mama Double King Avenue View

Medium Mama Double King Avenue View | 1 bedroom, soundproofing, free WiFi, bed sheets

Medium Mama Double King Avenue View

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Medium Mama Double Queen

1 bedroom, soundproofing, free WiFi, bed sheets

Medium Mama Double Queen

8.8 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Separate bedroom
Private bathroom
Daily housekeeping
Pet friendly
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Small Mama Double

1 bedroom, soundproofing, free WiFi, bed sheets

Small Mama Double

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Separate bedroom
Private bathroom
Daily housekeeping
Pet friendly
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Medium Mama Double King

Medium Mama Double King | 1 bedroom, soundproofing, free WiFi, bed sheets

Medium Mama Double King

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Rua do Vale de Pereiro 19, Lisbon, 1250-270

What's nearby

  • Avenida da Liberdade - 7 min walk - 0.4 miles
  • Marquis of Pombal Square - 7 min walk - 0.4 miles
  • Rossio Square - 18 min walk - 1.0 mile
  • Santa Justa Elevator - 20 min walk - 1.1 miles
  • Castle of São Jorge - 2 min drive - 1.4 miles

Getting around

  • Rato Station - 2 min walk
  • Rossio Station - 17 min walk
  • Humberto Delgado Airport (LIS) - 19 min drive

Restaurants

  • ‪Mama Shelter - ‬1 min walk
  • ‪Simpli - ‬2 min walk
  • ‪Pastelaria 1800 - ‬2 min walk
  • ‪Mama Shelter Restaurant - ‬1 min walk
  • ‪The Vintage Restaurant - ‬3 min walk

About this property

Mama Shelter Lisboa

Hotel remodeled in 2022 and located near Avenida da Liberdade
Close to Marquis of Pombal Square and Rossio Square, Mama Shelter Lisboa provides dry cleaning/laundry services, a bar, and 2 restaurants. Stay connected with free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), a 24-hour front desk, and an elevator
  • Meeting rooms, concierge services, and a water dispenser
  • Smoke-free premises, evening entertainment, and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 126 rooms boast comforts such as air conditioning, as well as perks like free WiFi and sound-insulated walls.
More amenities include:
  • Bathrooms with tubs or showers

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 18 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Restaurant
  • Rooftop

Things to do

  • Evening entertainment

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - January 2022
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Nearby parking fee: EUR 18 per day(984 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 10236

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Mama Shelter Lisboa pet-friendly?

Yes, cats and dogs are allowed at this property.

What time is check-in at Mama Shelter Lisboa ?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mama Shelter Lisboa ?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Mama Shelter Lisboa located?

Located in Lisbon City Center, this hotel is within a 10-minute walk of Botanical Garden, Avenida da Liberdade, and Marquis of Pombal Square. Rossio Square and Santa Justa Elevator are also within 1 mi (2 km). Rato Station and Rato Stop are within a 5-minute walk.

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Mama Shelter Lisboa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 328 out of 479 reviews
Rating 8 - Good. 103 out of 479 reviews
Rating 6 - Okay. 36 out of 479 reviews
Rating 4 - Poor. 4 out of 479 reviews
Rating 2 - Terrible. 8 out of 479 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Putri Juliasi Lumban

Liked: Cleanliness, amenities
Very nice place and close to everwhere.
Stayed 4 nights in Aug 2025

10/10 Excellent

Farooq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful at all times. Beds were very comfortable and the decor was very quaint!
Stayed 4 nights in Jun 2025

10/10 Excellent

Nahum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, comfortable beds, and really cool decor. It’s in a nice, clean, non-touristy area so you really get to appreciate how the locals live, but it is walking distance to all of the tourist spots
Stayed 2 nights in Jul 2025

10/10 Excellent

Herlander

Liked: Cleanliness, amenities, property conditions & facilities
I like that the hotel is really close to everything and has a modern twist with old style incorporated into it and would definitely recommend this hotel.
Stayed 2 nights in Jul 2025

8/10 Good

Alexandra

Liked: Amenities, property conditions & facilities
we had a great stay but air conditioning and a fan in the bathroom is needed!
Stayed 3 nights in Aug 2025

10/10 Excellent

Remika

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay, very clean, staff are very friendly and accommodating, a very fun vibe and the rooftop is great!
Stayed 3 nights in Jul 2025

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No doubt this is a great hotel! Excellent room, very comfortable bed and pillow, 5 stars breakfast… restaurant, late night music bar, rooftop with view.. last but not least, 2 metri stations just 5 minutes walking! (Rato and Marques de Pombal)… super recommended!
Stayed 7 nights in Aug 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed and pillows were very comfortable. The rooftop bar was amazing. The vibes are great. Rooms was a little small but it was fine. Room also smelled heavily like perfume, but as we aired it out after a day, it was fine. Would stay again!
Stayed 3 nights in Jul 2025

6/10 Okay

Sandra

The hotel is conveniently located, however our stay/experience at the hotel was mid. Staff could do with being friendlier and more helpful across board.
Stayed 7 nights in Aug 2025

8/10 Good

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
The room was great and quiet, breakfast was excellent, and dinner service was just okay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Richard Paixao Moreira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, with great staff, brilliant, clean and functional rooms. The rooftop bar is good if you like that kind of thing. Breakfast was included in my package and was really good with lots of choice. They could however do with multiple latte machines, the wait is a bit long. TV channels, radio, films etc were an unexpected treat. I love this place and will be back.
Stayed 4 nights in Aug 2025

10/10 Excellent

Daphna

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is nice Location is great Rooms are clean and new but very small. Still worth it.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jenice

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone there is so nice and the roof top bar is amazing.
Stayed 1 night in Jun 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is not so far from the historical centr. Bus, metro, hop on hop off buses are in the immediate vicinity. Very friendly staff, gladly again.
Stayed 6 nights in Apr 2025

10/10 Excellent

Stev

Liked: Cleanliness, amenities, property conditions & facilities
The staff is amazingly friendly, nice, & accommodating! The property is fun, Good vibe, well appointed, & nicely cared for. All in all a wonderful hotel and we plan to check out their other properties.
Stayed 2 nights in May 2025

10/10 Excellent

Shareen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was welcoming. I love the decor. The food in the hotel wasn't that good but there's plenty to eat in the vicinity. There's no gym but I walked so much I got plenty of exercise with all the steep hills in Lisbon. I would stay again.
Stayed 5 nights in Jul 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here, room was large, comfortable and very clean. The rooftop can be pretty loud if you are a light sleeper, but we hardly noticed it.
Stayed 4 nights in May 2025

10/10 Excellent

Remi

Liked: Cleanliness, amenities, property conditions & facilities
We always love to stay in Mama Shelter hotels. This one was no exception. Friendly staff (in most part), nice decor, great location. The roof top was amazing! Just wish they would not close the entire roof top because of a large group event......Otherwise very happy with our visit.
Stayed 4 nights in Jun 2025

4/10 Poor

Eric

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff were rude and unpleasant from first interaction. Unorganized and appeared to be under-trained. They forced us to move to a different room for the final night of our stay stating they were “overbooked”. We had to pack and move on extremely short notice.
Stayed 5 nights in Jul 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great rooftop bar and restaurant. Area is great as well!
Stayed 1 night in Mar 2025

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with good access to different areas of Lisbon!
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

👍❤️
Stayed 4 nights in Jun 2025

6/10 Okay

Rodrigo

Liked: Cleanliness, staff & service
Drinks at roof top were expensive
Stayed 5 nights in Jun 2025

10/10 Excellent

Leslie

Liked: Amenities
Staff was so helpful & gracious. Small rooms but clean and fun aesthetic. Walking distance to a beautiful park. Recommend.
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, really cool vibe, lovely staff. My room looked over some industrial fans out back, which was very loud and a bit annoying, but that’s not a huge issue. Biggest problem was the entire hotel reeks of truffle oil (from the restaurant), but to each their own.
Stayed 7 nights in Mar 2025