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Mama Shelter Lisboa

3.0 star property
Travelers discover Lisbon's vibrant energy by day before unwinding with authentic Portuguese flavors at one of two restaurants in this centrally located hotel

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Photo gallery for Mama Shelter Lisboa

Restaurant - Mama Shelter Lisboa (Lisbon)
Bar (on property) - Mama Shelter Lisboa (Lisbon)
Room, 1 Queen Bed, Balcony (Small Mama) | Soundproofing, free WiFi, bed sheets - Mama Shelter Lisboa (Lisbon)
Front of property - Mama Shelter Lisboa (Lisbon)
Reception - Mama Shelter Lisboa (Lisbon)
Mama Shelter Lisboa offers modern charm near Avenida da Liberdade. Guests can enjoy meals at two restaurants, relax at the bar, and use free in-room WiFi. Helpful staff, a convenient water dispenser, meeting spaces, and a front-desk safe complete the experience.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Medium Mama Double Queen

Medium Mama Double Queen | Soundproofing, free WiFi, bed sheets

Medium Mama Double Queen

8.8 out of 10
Excellent
(10 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Medium Mama Twin

Medium Mama Twin | Soundproofing, free WiFi, bed sheets

Medium Mama Twin

8.6 out of 10
Excellent
(9 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Small Mama Double

Small Mama Double | Soundproofing, free WiFi, bed sheets

Small Mama Double

9.0 out of 10
Wonderful
(32 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Large Mama Double Balcony Avenue View

Large Mama Double Balcony Avenue View | Soundproofing, free WiFi, bed sheets

Large Mama Double Balcony Avenue View

  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Balcony (Small Mama)

Room, 1 Queen Bed, Balcony (Small Mama) | Soundproofing, free WiFi, bed sheets

Room, 1 Queen Bed, Balcony (Small Mama)

8.4 out of 10
Very good
(6 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Medium Mama Double King

Medium Mama Double King | Soundproofing, free WiFi, bed sheets

Medium Mama Double King

8.6 out of 10
Excellent
(7 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Medium Mama Double King Avenue View

Medium Mama Double King Avenue View | Soundproofing, free WiFi, bed sheets

Medium Mama Double King Avenue View

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Medium Mama Double King Balcony Avenue View

Medium Mama Double King Balcony Avenue View | Soundproofing, free WiFi, bed sheets

Medium Mama Double King Balcony Avenue View

8.0 out of 10
Very good
(3 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Large Mama Double

Large Mama Double | Soundproofing, free WiFi, bed sheets

Large Mama Double

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Medium Mama Double Terrace

Medium Mama Double Terrace | Soundproofing, free WiFi, bed sheets

Medium Mama Double Terrace

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Lisbon City Center, a neighborhood in Lisbon, Mama Shelter Lisboa is near a metro station. Santa Justa Elevator and Castle of São Jorge are notable landmarks, and the area's natural beauty can be seen at Costa da Caparica Beach and Carcavelos Beach. Lisbon Oceanarium and National Museum of Natural History are also worth visiting. Visit our Lisbon travel guide
Map
Rua do Vale de Pereiro 19, Lisbon, 1250-270

What's nearby

  • Botanical Garden
    Botanical Garden
    3 min walk - 0.2 miles
  • Avenida da Liberdade
    Avenida da Liberdade
    5 min walk - 0.3 miles
  • Marquis of Pombal Square
    Marquis of Pombal Square
    7 min walk - 0.4 miles
  • Eduardo VII Park
    Eduardo VII Park
    7 min walk - 0.4 miles
  • Rossio Square
    Rossio Square
    18 min walk - 1.0 mile

Getting around

  • Rato Station
    3 min walk
  • Rossio Station
    16 min walk
  • Humberto Delgado Airport (LIS)
    30 min drive

Restaurants

  • Mama Shelter
    1 min walk
  • V Rooftop Bar
    3 min walk
  • Simpli
    2 min walk
  • Pomme Eatery
    4 min walk
  • Pastelaria 1800
    3 min walk

About this property

Mama Shelter Lisboa

Hotel remodeled in 2022 and located near Avenida da Liberdade
Close to Marquis of Pombal Square and Rossio Square, Mama Shelter Lisboa provides dry cleaning/laundry services, a bar, and 2 restaurants. Stay connected with free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), a 24-hour front desk, and a water dispenser
  • Evening entertainment, an elevator, and smoke-free premises
  • Concierge services, a banquet hall, and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 126 rooms boast comforts such as air conditioning, as well as perks like free WiFi and sound-insulated walls.
More amenities include:
  • Bathrooms with tubs or showers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 18 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Rooftop

Things to do

  • Evening entertainment

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - January 2022
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Nearby parking fee: EUR 18 per day(984 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 10236

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Mama Shelter Lisboa pet-friendly?

Yes, cats and dogs are allowed at this property.

What time is check-in at Mama Shelter Lisboa ?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mama Shelter Lisboa ?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Mama Shelter Lisboa located?

Located in Lisbon City Center, this hotel is within a 10-minute walk of Avenida da Liberdade and Marquis of Pombal Square. Rossio Square and Santa Justa Elevator are also within 1 mi (2 km). Rato Station and Rato Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mama Shelter Lisboa Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 416 out of 619 reviews
Rating 8 - Good. 138 out of 619 reviews
Rating 6 - Okay. 48 out of 619 reviews
Rating 4 - Poor. 8 out of 619 reviews
Rating 2 - Terrible. 9 out of 619 reviews

Reviews

Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding atmosphere and friendly staff.
Stayed 1 night in Mar 2026
Verified

8/10 Good

claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Nice rooftop
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Malaika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a solo traveler I felt very safe staying here. The hotel was close to the train station (one block) and had several local convenience stores nearby. Although the outside could get loud in the evening, once my door was closed I didn't hear anything. I would stay again!
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Overall good but slightly noisy aircon
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Good location, decent breakfast, would stay again.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, lovely rooftop bar and a decent restuarant, so overall I would definitely recommend this hotel. Staff were especially helpful when I needed to extend my stay by one day due to a flight cancellation. The "Small Double" room was indeed somewhat on the small side, but big enough for one person. Only problem I had was that the fridge in the room wasn't working - reported to reception but unfortunately wasn't fixed during my stay.
Rooftop bar
Rooftop bar
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Prinz

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Arianne

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location to walk to major landmarks. The food at the restaurant was fantastic.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Joan

Liked: Cleanliness, property conditions & facilities
Staff were fantastic and the rooms were artsy and funky. The breakfast brunch was amazing with everything you could want to eat and excellent coffee.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

benoit

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, very nice staff, amazing breakfast buffet.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

JOAQUIN

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was in s great location. Public transportation very accesible. Stores and restaurants very close to the properly
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Jonothon

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. “Cool” hotel with interesting style. Would stay here again plus close to a Metro station. Only negative is the lack of parking.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
staff, breakfast and amentities
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Anne-Marie

Liked: Cleanliness
Staff were very friendly
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, amenities, property conditions & facilities
Cool looking room, clean and quiet with a good view. Very helpful staff. Restaurant staff were amazing and the food was good too
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room. Love the messages on the mirrors. Staff were so helpful. Lovely breakfast and restaurant. Definitely will be coming back.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
This is the second Mama Shelter I've stayed at. While the common areas and restaurant weren't as large or as attractive as the Mama Shelter in Prague, the hotel had a nice vibe and the staff was very friendly.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Praveen

Liked: Cleanliness, amenities, property conditions & facilities
Amazing! One of the best hotels and service
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Summar

Liked: Cleanliness, amenities, property conditions & facilities
Great vibes and friendly staff! My only complaint is that the housekeeping come to clean the rooms quite late in the day. It would be nice if they could come before 2pm.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

sharla

Liked: Cleanliness, amenities
I love this quirky, cool hotel. We had a very small corner room on the top floor. The shower had a handheld and large rain shower. It was the best part of the room. Bed was super comfortable. We had a corner room with a princess balcony which helped the room feel bigger. Very little closet area so best for just one night. But it also had a safe and easy access to metro and uber/lift.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Farooq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful at all times. Beds were very comfortable and the decor was very quaint!
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Remika

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay, very clean, staff are very friendly and accommodating, a very fun vibe and the rooftop is great!
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
The room was great and quiet, breakfast was excellent, and dinner service was just okay.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Ebube

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No bad words to say! Loved my stay. Breakfast was great! Would highly recommend
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! Everybody from check in to check out, and everybody in between were absolutely outstanding. Everything was done with a smile on their face! The room was great for the little time we spent in it. We stayed for 4 nights so needed to unpack, no drawer storage though. Also be aware that the shower and sink are not behind a closed door. Very comfy bed and amazing quality linen and towels. Definitely finish your day with a cocktail, great bar staff and amazing space.
Stayed 4 nights in Dec 2025