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Mama Shelter Lisboa

3.0 star property
Hotel with 2 restaurants, a short walk to Avenida da Liberdade

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Photo gallery for Mama Shelter Lisboa

Reception
Front of property
Large Mama Double Balcony Avenue View | 1 bedroom, soundproofing, free WiFi, bed sheets
1 bedroom, soundproofing, free WiFi, bed sheets
Large Mama Double Balcony Avenue View | 1 bedroom, soundproofing, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Pet friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 Queen Bed, Balcony (Small Mama)

Room, 1 Queen Bed, Balcony (Small Mama) | 1 bedroom, soundproofing, free WiFi, bed sheets

Room, 1 Queen Bed, Balcony (Small Mama)

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Medium Mama Double King Balcony Avenue View

Medium Mama Double King Balcony Avenue View | 1 bedroom, soundproofing, free WiFi, bed sheets

Medium Mama Double King Balcony Avenue View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Medium Mama Double Terrace

1 bedroom, soundproofing, free WiFi, bed sheets

Medium Mama Double Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Large Mama Double

1 bedroom, soundproofing, free WiFi, bed sheets

Large Mama Double

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Medium Mama Twin

1 bedroom, soundproofing, free WiFi, bed sheets

Medium Mama Twin

8.4 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Separate bedroom
Private bathroom
Daily housekeeping
Pet friendly
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Large Mama Double Balcony Avenue View

Large Mama Double Balcony Avenue View | 1 bedroom, soundproofing, free WiFi, bed sheets

Large Mama Double Balcony Avenue View

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Medium Mama Double King Avenue View

Medium Mama Double King Avenue View | 1 bedroom, soundproofing, free WiFi, bed sheets

Medium Mama Double King Avenue View

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Medium Mama Double Queen

1 bedroom, soundproofing, free WiFi, bed sheets

Medium Mama Double Queen

8.8 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Separate bedroom
Private bathroom
Daily housekeeping
Pet friendly
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Small Mama Double

1 bedroom, soundproofing, free WiFi, bed sheets

Small Mama Double

9.0 out of 10
Wonderful
(25 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Separate bedroom
Private bathroom
Daily housekeeping
Pet friendly
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Medium Mama Double King

Medium Mama Double King | 1 bedroom, soundproofing, free WiFi, bed sheets

Medium Mama Double King

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Rua do Vale de Pereiro 19, Lisbon, 1250-270

What's nearby

  • Avenida da Liberdade - 7 min walk - 0.4 miles
  • Marquis of Pombal Square - 7 min walk - 0.4 miles
  • Rossio Square - 18 min walk - 1.0 mile
  • Santa Justa Elevator - 20 min walk - 1.1 miles
  • Castle of São Jorge - 2 min drive - 1.4 miles

Getting around

  • Rato Station - 2 min walk
  • Rossio Station - 17 min walk
  • Humberto Delgado Airport (LIS) - 19 min drive

Restaurants

  • ‪Mama Restaurant Lisboa - ‬1 min walk
  • ‪Mama Shelter Restaurant - ‬1 min walk
  • ‪Real Fábrica - ‬2 min walk
  • ‪Pastelaria Pérola do Rato - ‬1 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Mama Shelter Lisboa

Hotel remodeled in 2022 and located near Avenida da Liberdade
Close to Marquis of Pombal Square and Rossio Square, Mama Shelter Lisboa provides dry cleaning/laundry services, a bar, and 2 restaurants. Stay connected with free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), a front-desk safe, and an elevator
  • Concierge services, a 24-hour front desk, and meeting rooms
  • Evening entertainment, smoke-free premises, and a water dispenser
  • Guest reviews give top marks for the helpful staff
Room features
All 126 rooms boast comforts such as air conditioning, as well as perks like free WiFi and sound-insulated walls.
More amenities include:
  • Bathrooms with tubs or showers

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 18 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Restaurant
  • Rooftop

Things to do

  • Evening entertainment

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - January 2022
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Nearby parking fee: EUR 18 per day(984 ft away; open 24 hours)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 10236

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Mama Shelter Lisboa pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

What time is check-in at Mama Shelter Lisboa ?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mama Shelter Lisboa ?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Mama Shelter Lisboa located?

Located in Lisbon City Center, this hotel is within a 10-minute walk of Coracao de Jesus, Avenida da Liberdade, and Marquis of Pombal Square. Rossio Square and Santa Justa Elevator are also within 1 mi (2 km). Rato Station and Rato Stop are within a 5-minute walk.

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Mama Shelter Lisboa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 300 out of 440 reviews
Rating 8 - Good. 97 out of 440 reviews
Rating 6 - Okay. 33 out of 440 reviews
Rating 4 - Poor. 2 out of 440 reviews
Rating 2 - Terrible. 8 out of 440 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
The room was great and quiet, breakfast was excellent, and dinner service was just okay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jenice

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone there is so nice and the roof top bar is amazing.
Stayed 1 night in Jun 2025

10/10 Excellent

Stev

Liked: Cleanliness, amenities, property conditions & facilities
The staff is amazingly friendly, nice, & accommodating! The property is fun, Good vibe, well appointed, & nicely cared for. All in all a wonderful hotel and we plan to check out their other properties.
Stayed 2 nights in May 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here, room was large, comfortable and very clean. The rooftop can be pretty loud if you are a light sleeper, but we hardly noticed it.
Stayed 4 nights in May 2025

10/10 Excellent

Robert

👍❤️
Stayed 4 nights in Jun 2025

6/10 Okay

Rodrigo

Liked: Cleanliness, staff & service
Drinks at roof top were expensive
Stayed 5 nights in Jun 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great rooftop bar and restaurant. Area is great as well!
Stayed 1 night in Mar 2025

10/10 Excellent

Leslie

Liked: Amenities
Staff was so helpful & gracious. Small rooms but clean and fun aesthetic. Walking distance to a beautiful park. Recommend.
Stayed 1 night in May 2025

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with good access to different areas of Lisbon!
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, really cool vibe, lovely staff. My room looked over some industrial fans out back, which was very loud and a bit annoying, but that’s not a huge issue. Biggest problem was the entire hotel reeks of truffle oil (from the restaurant), but to each their own.
Stayed 7 nights in Mar 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to stay with Mama. Great location, excellent breakfast, lovely staff.
Stayed 2 nights in Feb 2025

8/10 Good

Ruth Florence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel - did the job for a 3 day tourist visit to Lisboa!
Stayed 3 nights in Mar 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous!

I had an amazing stay! Will definitely come back!
Stayed 3 nights in Mar 2025

10/10 Excellent

Lucinda

Excelente
Stayed 2 nights in Apr 2025

10/10 Excellent

Mehrnoush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must experience!

The staff were amazing with a very warm welcome for my mom who was celebrating an early 70th birthday. They were extremely helpful throughout her stay and offered her a very friendly atmosphere away from home. It was perfect stay for her. Highly recommended.
Stayed 6 nights in Mar 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fantastic. Easy walking to the metro and the city squares. Easy commute to the airport via public transport. The hotel staff were excellent. Dinner was very good and a lively atmosphere in the restaurant. Breakfast was average and overpriced. (Food often cold) Would stay here again and highly recommend ( but without breakfast!)
Stayed 4 nights in Apr 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was kind, room was clean and bed was comfortable. Restaurant food is also really good. The hotel also accommodated my early check-in request.
Stayed 2 nights in Feb 2025

8/10 Good

Selcuk

Liked: Cleanliness, amenities
Lobby is too small, there is no space to sit and wait.our room was so small for two people. Location was good, clean, restaurant food was good. There are grocery stores, cutes cafes close by.
Stayed 7 nights in Mar 2025

10/10 Excellent

Christopher Leland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 9 nights in Aug 2024

4/10 Poor

Yanning

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish I could say I enjoyed my stay but sorry that’s just not the fact. Staff wasn’t helpful, the smell in the room was disgusting that I had to leave the window open for 2 hrs to get rid of it, bed was clean but everywhere else in the room was awfully dirty with dust and suspicious stains. And the noise - I don’t know if I was unlucky but there was clearly some sort of party outside on the street and there was very loud noise til midnight (or later). I hardly got any sleep that night. Rooftop view wasn’t amazing. I’m glad I stayed only for one night.
Stayed 1 night in May 2025

8/10 Good

Iain

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This property has all the ingredients to be amazing. What let’s it down is a few members of the team. Breakfast: you have to ask for the room rate every morning otherwise the waiter at the buffet gets stroppy. Coffee: sat down in a near empty restaurant and was asked to sit at the bar as ‘they might get a booking’. As the room was almost empty at 12:30 it was unlikely to have filled up in the time it takes to drink a coffee. Instead we left and went to a local coffee shop. Roof bar does not serve the complimentary drinks, seems odd but that is the rules. The amenities and room are lovely, front desk very helpful and the cleaning staff are so cheerful, a credit to the team.
Bar
Empty restaurant
Bedroom
Stayed 2 nights in Jun 2025

10/10 Excellent

Roberto

Great food, great services 👍
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Stay with Incredible Vibes! My stay was absolutely fantastic! From the moment I walked in, the atmosphere was warm, inviting, and full of charm. The decor blends modern elegance with classic Portuguese touches, creating a stylish yet cozy environment. The staff was incredibly welcoming and went above and beyond to ensure my stay was great! The rooms were spacious, clean, and beautifully designed, with comfortable beds and stunning city views. The location was ideal. Plus, the on-site breakfast was delicious, with fresh pastries, local cheeses, and excellent coffee to start the day right. ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
This was a lovely, clean, friendly and very fun hotel. The staff was welcoming and friendly, and the rooftop bar/restaurant was awesome!!
Stayed 1 night in Oct 2024

10/10 Excellent

Abhirup

Liked: Cleanliness, staff & service, property conditions & facilities
Small but tastefully appointed rooms. Staff are excellent and go out of their way, especially the bar staff! Breakfast is excellent
Stayed 3 nights in Nov 2024