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Lisbon City Inn Hotel by City Hotels

Property class: 2

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Photo gallery for Lisbon City Inn Hotel by City Hotels

A neatly arranged bedroom with a large bed, a bedside table, a wardrobe, and two framed artworks on the wall. - Lisbon City Inn Hotel by City Hotels (Lisbon)
A modern kitchen with a black countertop, white cabinets, and pendant lighting. - Lisbon City Inn Hotel by City Hotels (Lisbon)
A staircase with blue steps leading to a landing. - Lisbon City Inn Hotel by City Hotels (Lisbon)
A wooden table with a glass of red drink, surrounded by chairs, against a backdrop of a green hedge and a neon sign. - Lisbon City Inn Hotel by City Hotels (Lisbon)
Unclassified image, 5 of 28, button - Lisbon City Inn Hotel by City Hotels (Lisbon)
Located close to Avenida da Liberdade and Rossio Square, Lisbon City Inn Hotel by City Hotels provides a terrace, a coffee shop/cafe, and a garden. Stay connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Twin Room

A double bed with two nightstands, a tufted headboard, and two wall-mounted light fixtures.

Twin Room

7.0 out of 10
Good
(2 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room

A compact hotel room with a bed, a desk, a kitchenette, and a TV.

Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room

A double bed with two nightstands, a tufted headboard, and two wall-mounted light fixtures.

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Single Room

A small, modern bedroom with a single bed, a desk, and a chair.

Single Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Single Room

Bathroom | Shower, towels, soap, shampoo

Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Triple Room

In-room safe, desk, blackout drapes, WiFi (free)

Triple Room

  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Double Room

A hotel room with a bed, a flat-screen TV, and two framed artworks on the wall.

Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Lisbon, Lisbon City Inn Hotel by City Hotels is in the city center. Santa Justa Elevator and Belém Tower are notable landmarks, and the area's natural beauty can be seen at Costa da Caparica Beach and Carcavelos Beach. Lisbon Oceanarium and Fado Museum are also worth visiting. Visit our Lisbon travel guide
Map
R. Álvaro Coutinho, n 26, Lisbon, Lisboa, 1150-025

What's nearby

  • A park with a bench, a tall building with a red roof, and a modern high-rise building.
    Avenida Almirante Reis
    1 min walk - 0.1 miles
  • A historic building with a dome and a Louis Vuitton store.
    Avenida da Liberdade
    16 min walk - 0.9 miles
  • A historic stone fortress overlooking a cityscape with red-roofed buildings.
    Castle of São Jorge
    17 min walk - 0.9 miles
  • A plaza with patterned pavement, a fountain, and historic buildings in the background.
    Rossio Square
    18 min walk - 1.0 mile
  • A historic bridge with ornate metalwork and a view of a cityscape with red-tiled roofs.
    Santa Justa Elevator
    20 min walk - 1.1 miles

Getting around

  • Anjos Station
    2 min walk
  • Rossio Station
    18 min walk
  • Humberto Delgado Airport (LIS)
    26 min drive

Restaurants

  • Cervejaria Ramiro
    7 min walk
  • Dois Corvos
    4 min walk
  • Pomar Fresco
    5 min walk
  • Cova Funda
    5 min walk
  • Josephine
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 7 for children
  • A coffee shop/cafe

Things to do

  • TV in common areas

Conveniences

  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Avenida Almirante Reis, nr 49, 1150-010, Lisboa]
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 7 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 73102

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Lisbon City Inn Hotel by City Hotels pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Lisbon City Inn Hotel by City Hotels ?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Lisbon City Inn Hotel by City Hotels ?

Check-out is at noon.

Where is Lisbon City Inn Hotel by City Hotels located?

Located in Lisbon City Center, this hotel is within 1 mi (2 km) of Avenida Almirante Reis, Avenida da Liberdade, and Rossio Square. Santa Justa Elevator and Marquis of Pombal Square are also within 1 mi (2 km). Anjos Station and R. Maria Andrade Stop are within a 5-minute walk.

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Reviews

Lisbon City Inn Hotel by City Hotels Reviews

8.2

Very Good

8.8

Cleanliness

7.4

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 100 out of 267 reviews
Rating 8 - Good. 110 out of 267 reviews
Rating 6 - Okay. 40 out of 267 reviews
Rating 4 - Poor. 15 out of 267 reviews
Rating 2 - Terrible. 2 out of 267 reviews

Reviews

Verified review

6/10 Okay

Salwa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel! Seems to be recently renovated. Modern decor style, elevator, communal lounge on main floor. Staff was helpful, air conditioner kept it cool. One thing to note is the hotel is next door to an immigration centre so there’s always a crowd of random people. I didn’t always feel safe coming in and out, people staring, always have to ask people to move, they hover around the door and chat with you. I wouldn’t feel comfortable if I was alone.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent boutique hotel. I very much enjoyed the property, room and staff.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Sladana

Liked: Cleanliness, staff & service, property conditions & facilities
Safe place and very friendly people!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Bronson

Liked: Cleanliness, staff & service, property conditions & facilities
For the price, it is a good location (two train stations within 2 minutes). The room was efficient, with good water pressure in the showers. Beds were comfortable, and the staff were friendly/helpful. This hotel was cheaper than the hostels down the street.
Stayed 4 nights in Oct 2025
Verified review

6/10 Okay

Barbara

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The best aspect of this hotel was the staff at the hotel desk. They were fantastic!! They were welcoming, friendly and readily assisted with providing guidance with navigation. The actual room was not in the hotel - it was adjacent to the hotel, which was a bit of a surprise, and left us feeling a bit less secure. The room was quite nice - it was clean, and had a private balcony, which we loved. But the shower leaked, so the floor was always wet. And there was a broken floor area just outside of the bathroom, which we kept stepping in, which was quite uncomfortable. The only amenity was a bottle of water, but we did appreciate that. One major negative was on our final night's stay, we had just returned from dinner and shopping, and while beginning to pack, were laughing together over events of the day. This was for a few minutes only. Shortly afterward, someone knocked on our door - this was at 11pm. When asked who it was, they said they were from the hotel. When asked what they needed, they said someone reported we were being loud, and this was not permitted. Really? We had only laughed briefly. And why would they come to our room this late, rather than phone us? This was quite disturbing!
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Siniša

Liked: Cleanliness, staff & service, amenities
Good location and potential — but not yet up to standard. Lisbon City Inn enjoys a convenient location near the city center, with polite staff and visible investment in upgrades. However, the renovation feels unfinished, and several quality issues hold it back from delivering the experience it aims for. Our room showed promise but suffered from a few serious flaws: – Excessive LED and fluorescent lights at night make the room almost as bright as a runway, even with blackout curtains. – The bathroom design is impractical — outward-opening shower doors flood the floor, the sink shelf is unstable, the showerhead is cracked, and the sliding toilet door doesn’t close, compromising privacy. – The elevator is still being installed, so navigating the narrow staircase with luggage is a challenge. The room itself is compact yet functional. The property sits beside local social support facilities, which slightly influence the area’s atmosphere, though we personally encountered no problems. Overall, the team is courteous and the hotel shows potential — but stronger quality control and completion of the refurbishment are still needed to match its ambition.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent my last night here in Lisbon and wish I stayed here longer! Very clean room and friendly staff who allowed me to check in earlier than anticipated.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Delilah

Liked: Cleanliness
Disliked: Property conditions & facilities
Room and hotel are very over-warn. Bed comfort is average. It was relatively clean. Walking distance to train.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Clean. Good location. Exactly what I wanted in Lisbon...
Stayed 3 nights in Aug 2018
Verified review

6/10 Okay

Leslie

Bathroom was too small.
Stayed 2 nights in Jul 2025
Verified review

4/10 Poor

Paul

Disliked: Cleanliness, amenities, property conditions & facilities
I had had the the balcony room which was advertised, but the balcony had clearly not been cleaned for weeks.
Stayed 2 nights in Nov 2024
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Black mold, stay away!

Obvious black mold in the bathroom. The floors in the room had some sort of cheap flooring put over a subfloor that was failing, walking on it was spongy. The furniture was old and kind of crumbly.
Stayed 4 nights in Nov 2024
Verified review

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Well..

Cold room. AC not working.
Stayed 1 night in Feb 2020
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were lovely and really helpful, but the room was a bit tired (suitcase marks all over the walls, sheets weren't particularly clean). There was also no hairdryer in the room (had to request it) and no tea or coffee facilities, with no glasses for water.
Stayed 3 nights in Nov 2019
Verified review

2/10 Terrible

Ronan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nightmare Avoid

We've booked the family room. The room was super dirty and smelly in the basement. There were no windows and the only door to get inside was facing the street, not really safe. We couldn't stay due to the strong smell of mold and sewage. They didn't give us a better room or our money back. A total scam. Avoid at any cost.
Stayed 1 night in Sep 2019
Verified review

6/10 Okay

GeeCie

Liked: Cleanliness, property conditions & facilities
The layout of the room I was assigned left me with not enough room for my luggage to unpack. The bathroom sink faucet made it difficult to brush your teeth especially without a glass or a cup for the water. Also, I asked one of the receptionist for assistance— where to eat or the like; he couldn’t suggest specifics and just told me to walk on the main street and find one.
Stayed 5 nights in Feb 2020
Verified review

2/10 Terrible

Nick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room that we booked isnt as shown in expedia at all, it is WAY smaller. We barely have enough room to walk around and place our toiletries. Room also has a bad odour from sink, dusty floor, shower leaks out from base, towels are stained. Our room is at the main floor first room, we hear EVERYTHING and it is very annoying at late night and early morning. But all the staffs are just awesome and very helpful.
Stayed 3 nights in Sep 2019
Verified review

6/10 Okay

Papis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place looks clean and organized it just a bit small, and bottle of water in a room would be nice as a complimentary .
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi tudo ótimo! É assim: esse é um hotel alternativo e do outro lado da rua do seu irmão (Lisbon City), por isso o check-in e check-out devem ser feitos no hotel da frente, pois este hotel não tem recepção. Achei ótimo, porque fica bastante privativo e com pouca circulação de pessoas. O hotel foi recém-reformado e possui tudo novinho. O quarto triplo que fiquei possui dois ambientes - duas camas em um e uma cama em outro, o que melhora a experiência também. Localização boa, a 200 metros do metrô e também próximo do centro histórico (20/30 minutos a pé). Tem bastante movimento nos arredores, pois fica próximo à agência de imigração, mas não achei problema algum. A experiência foi muito boa, tranquila e em paz. Por isso, recomendo bastante para viajantes tranquilos. Não é luxuoso, mas é limpinho, novo, com funcionários muito prestativos e profissionais. Recomendo 100%.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Jean-François

Liked: Cleanliness, staff & service, amenities
Le seul problème était de faire fonctionner le système de chauffage le soir, sinon parfait ( propre, personnel accueillant, proximité d’un métro)
Stayed 10 nights in Apr 2026
Verified review

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, e o nosso quarto apresentou um problema no banheiro e o funcionário trocou a gente de quarto na hora, muito atencioso e educado. Localização ótima
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Marilsa

Liked: Cleanliness
Disliked: Property conditions & facilities
Quarto limpo, bem equipada, boa cama. Banheiro horrível e pouco funcional. Acústica ruim dos quartos ouvindo outros quartos.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Adam

Muy cómodo y muy amables
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Marcia C M

Liked: Cleanliness, staff & service, amenities
Tivemos uma excelente experiência na hospedagem. O hotel se destaca pela limpeza impecável, ambientes muito bem cuidados e organização. Os funcionários são extremamente educados, atenciosos e sempre dispostos a ajudar, o que fez toda a diferença na nossa estadia. Foi, sem dúvida, uma experiência muito agradável, que superou as expectativas.”
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

BRUCE DE M

Liked: Cleanliness, staff & service, amenities
O recepcionista que nos atendeu foi prestativo, atencioso e solicito. O quarto era confortável, silencioso com bons travesseiros e colchão macio. Banheiro vazava um pouco de agua do box. Mas tudo estava limpinho.
Stayed 1 night in Dec 2025