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Hotel Real Palacio

5.0 star property
Luxury hotel with bars/lounges connected to a shopping center in Lisbon

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your current months are May, 2024 and June, 2024.
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June 2024

Hotel Real Palacio

Photo gallery for Hotel Real Palacio

Lobby sitting area
Terrace/patio
Property entrance
Standard Twin Room | Minibar, in-room safe, desk, blackout drapes
Portuguese cuisine

Overview of Hotel Real Palacio

Reviews
8.6

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Hot TubHot TubHot Tub
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • BarBarBar

Check out the area

Map
Rua Tomas Ribeiro 115, Lisbon, 1050-228
  • Popular LocationGulbenkian Museum11 min walk
  • Popular LocationRossio Square4 min drive
  • Popular LocationCastle of São Jorge5 min drive
  • AirportLisbon (LIS-Humberto Delgado)15 min drive

Room options

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout drapes

Standard Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
Bidet
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | Minibar, in-room safe, desk, blackout drapes

Suite

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bidet
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, blackout drapes

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Superior Double or Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Pillowtop bed
Hair dryer
Bidet
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior
Corinthia Lisbon
Pool
Hot Tub
Spa
Pet friendly
9.4 out of 10, Exceptional, (1002)
Corinthia Lisbon

About the neighborhood

Lisbon

Located in Lisbon City Center neighborhood, Hotel Real Palacio is connected to a shopping center. Rossio Square and Commerce Square are notable landmarks and Lisbon Oceanarium is a popular area attraction. Gulbenkian Museum and Castle of São Jorge are two other places to visit that come recommended. Take an opportunity to explore the area for water adventures such as sailing.
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What's nearby

  • Gulbenkian Museum - 11 min walk
  • Lisbon Zoo - 3 min drive
  • Rossio Square - 4 min drive
  • Commerce Square - 4 min drive
  • Castle of São Jorge - 5 min drive

Getting around

  • Sete Rios Station - 3 min drive
  • Sao Sebastiao Station - 4 min walk
  • Humberto Delgado Airport (LIS) - 15 min drive

Restaurants

  • Nespresso Boutique - 3 min walk
  • Confeitaria Imperial - 2 min walk
  • Degust'AR Lisboa - 2 min walk
  • Tozzi Forneria Moderna - 2 min walk
  • My Mother's Daughters - 2 min walk

About this property

Hotel Real Palacio

Luxury hotel near Gulbenkian Museum
Located close to Rossio Square and Castle of São Jorge, Hotel Real Palacio provides a terrace, a garden, and 2 bars. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Real Cozinha Restaurante, features Portuguese cuisine. In addition to a health club and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Babysitting (surcharge), a 24-hour front desk, and multilingual staff
  • Concierge services, a front-desk safe, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 147 rooms boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like late night room service and free WiFi. Guests reviews say good things about the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • 32-inch LCD TVs with cable channels
  • Childcare services, daily housekeeping, and desks

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 9 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:30 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Real Cozinha Restaurante
  • Real Sports Bar

Things to do

  • Health club
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.5 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Self parking fee: EUR 9 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 16 years old are not allowed in the health club, fitness facility, or spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Palacio Real
Hotel Real Palacio
Hotel Real Palacio Lisbon
Palacio Hotel
Real Palacio
Real Palacio Hotel
Real Palacio Lisbon
Real Palacio Hotel Lisbon
Hotel Real Palacio Hotel
Hotel Real Palacio Lisbon
Hotel Real Palacio Hotel Lisbon

Frequently asked questions

Is Hotel Real Palacio pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Real Palacio?

Self parking is available for EUR 9 per day.

What time is check-in at Hotel Real Palacio?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Real Palacio?

Check-out is at noon.

Does Hotel Real Palacio provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies.

Where is Hotel Real Palacio located?

Located in Lisbon City Center, this luxury hotel is within 2 mi (3 km) of Gulbenkian Museum, Rossio Square, and Castle of São Jorge. Commerce Square and Jerónimos Monastery are also within 6 mi (10 km). Sao Sebastiao Station and Picoas Station are within a 5-minute walk.

Hotel Real Palacio Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 513 out of 1002 reviews" "
Rating 8 - Good. 327 out of 1002 reviews" "
Rating 6 - Okay. 98 out of 1002 reviews" "
Rating 4 - Poor. 37 out of 1002 reviews" "
Rating 2 - Terrible. 27 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

NOEL, Smithtown

Liked: Staff & service, property conditions & facilities
had to move after first night due to unavailability of bathtub rubber mat for my 84 yr old uncle and unpleasant smell in one of our room, Room 330 Otherwise hotel was ok and conveniently located with a very good staff including GM Jorge who handled situation like a pro
Stayed 1 night in Mar 2024

10/10 Excellent

Vanessa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time staying here! The staff made us feel right at home. Thank you SO much you guys!
Stayed 5 nights in Mar 2024

6/10 Okay

Alex

Liked: Cleanliness
Stayed 6 nights in Mar 2024

6/10 Okay

linda

Liked: Cleanliness
This hotel very much in need of some updates. Small suiting area off lobby with couches that are completely worn out. Upon sitting in them you sink neatly too the floor. Beds are uncomfortable and pillows old and no flexibility. The parking garage under hotel. To get down with your car is treacherous, to say the least. The curves are SO TIGHT!! ( I’m from NYC I know tight space) we thought we were going to get stuck! Staff at desk not super friendly. Breakfast though was ample, plenty for any type of diet. Shower hot and water pressure great. Overall ok, but needs some upgrades.
Stayed 3 nights in Mar 2024

6/10 Okay

Lena

Traveled with partner
Liked: Cleanliness
Overall the hotel was good. Though not quite up to the standard of 5 star rating. Still like a 3 star hotel to me. Plus side, room was clean and the bathroom was nice. Breakfast had some inconsistencies but overall good. The biggest downside was the room temperature control. It got too warm and a bit sweaty and had to open the window for cool air. We mentioned it but I don't think they did not actively did anything as no one got back to us. Oh also, I really cannot believe we had to pay for coffee in the room. Tea was free but no milk available unless you paid for it.
Stayed 4 nights in Mar 2024

10/10 Excellent

Marsha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Near shopping.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jean

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Petit déjeuner extra.
Stayed 4 nights in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it a lot. If I received a room upgrade, I was not informed
Stayed 3 nights in Jan 2024

2/10 Terrible

PETER

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
AVOID
I hate to write a review like this, but it is deserved. This is a FIVE star hotel in a great location. The hotel itself is nice, modern, and desrving of its 5-star status from a physical point of view. However, every single employee (with the exception of one young lady in the evening) is absolutely cold and unwelcoming. They made you feel like you were bothering them simply by checking in. This is not a cultural issue as we were in Lisbon the week prior, stayed at a 4-star hotel, and the staf was an absolute delight. This place is absolutely unbelievable, almost as if the manager was trying to sabotage the hotel with surly staff. If a nice property is in your vision, this place will work, if you want to be welcomed as a guest and be treated with respect, go elsewhere.
Stayed 1 night in Jan 2024

10/10 Excellent

Payal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
I had the most wonderful stay at the Real Hotel Palácio from the very beginning to the end of my stay. I arrived early, and the room I booked wasn’t ready. They were kind enough to upgrade me to a nicer room that was ready so I could check in sooner. The breakfast every morning was delicious. The staff was great and accommodating. The food in both restaurants was delicious. I would absolutely stay there again and recommend anyone else to stay there.
Stayed 5 nights in Dec 2023