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Hotel Real Palacio

5.0 star property
Luxury hotel with bars connected to a shopping center in Lisbon

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Photo gallery for Hotel Real Palacio

Enjoy a classic dining experience in our elegantly set room, featuring a polished floor and comfortable seating.
Relax in style with a plush sofa set, armchair, and chaise lounge arranged around a central coffee table.
Relax in the sports-themed lounge area with a TV showing live games, a 'THE CLUB OF ALL FANS' sign, and comfortable seating.
Enjoy dining and socializing in this inviting space with comfortable seating and lush greenery.
Classic lobby with a checkered floor, reception desk, and framed portrait.

Popular amenities

  • Hot Tub
  • Bar
  • Room service
  • Parking available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

1 bedroom, minibar, in-room safe, desk

Standard Double Room

8.8 out of 10
Excellent
(33 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | 1 bedroom, minibar, in-room safe, desk

Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Private bathroom
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Bidet
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, minibar, in-room safe, desk

Standard Twin Room

8.6 out of 10
Excellent
(21 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | 1 bedroom, minibar, in-room safe, desk

Superior Double or Twin Room

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Air conditioning
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
Rua Tomas Ribeiro 115, Lisbon, 1050-228

What's nearby

  • Gulbenkian Museum - 8 min walk - 0.5 miles
  • Marquis of Pombal Square - 10 min walk - 0.6 miles
  • Rossio Square - 3 min drive - 1.7 miles
  • Castle of São Jorge - 3 min drive - 1.7 miles
  • Commerce Square - 3 min drive - 2.1 miles

Getting around

  • Sete Rios Station - 3 min drive
  • Sao Sebastiao Station - 4 min walk
  • Humberto Delgado Airport (LIS) - 15 min drive

Restaurants

  • ‪Confeitaria Imperial - ‬2 min walk
  • ‪Miosótis - ‬2 min walk
  • ‪Restaurante Solar do Morais - ‬1 min walk
  • ‪Butchers Saldanha - ‬2 min walk
  • ‪Galeria 44 - ‬2 min walk

About this property

Hotel Real Palacio

Luxury hotel near Gulbenkian Museum
Located close to Rossio Square and Castle of São Jorge, Hotel Real Palacio provides a terrace, 2 bars, and a health club. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Real Cozinha Restaurante, features Portuguese cuisine. In addition to a 24-hour business center and a hot tub, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and a front-desk safe
  • A 24-hour front desk, a banquet hall, and smoke-free premises
  • Meeting rooms, wedding services, and concierge services
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 147 rooms boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like late night room service and free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • 32-inch LCD TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 9 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Real Cozinha Restaurante
  • Real Sports Bar

Things to do

  • Health club
  • Hot tub
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from June 23 2025 to May 31 2026 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.5 for children
  • Self parking fee: EUR 9 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 16 years old are not allowed in the health club, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Palacio Real
Hotel Real Palacio
Hotel Real Palacio Lisbon
Palacio Hotel
Real Palacio
Real Palacio Hotel
Real Palacio Lisbon
Real Palacio Hotel Lisbon
Hotel Real Palacio Hotel
Hotel Real Palacio Lisbon
Hotel Real Palacio Hotel Lisbon

Frequently asked questions

Is Hotel Real Palacio pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Real Palacio?

Self parking is available for EUR 9 per day.

What time is check-in at Hotel Real Palacio?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Real Palacio?

Check-out is at noon.

Where is Hotel Real Palacio located?

Located in Lisbon City Center, this luxury hotel is within 2 mi (3 km) of Gulbenkian Museum, Rossio Square, and Castle of São Jorge. Commerce Square and Jerónimos Monastery are also within 6 mi (10 km). Sao Sebastiao Station and Picoas Station are within a 5-minute walk.

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Hotel Real Palacio Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 549 out of 1007 reviews
Rating 8 - Good. 291 out of 1007 reviews
Rating 6 - Okay. 98 out of 1007 reviews
Rating 4 - Poor. 39 out of 1007 reviews
Rating 2 - Terrible. 30 out of 1007 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Jun 2025

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property Excellent breakfast Very nice restaurant at the property
Stayed 3 nights in Jul 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beatufiful and quiet hotell with excellent location.
Stayed 2 nights in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Excelent! Not expensive a four star!
Stayed 3 nights in Jun 2025

10/10 Excellent

Jocasta

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a quiet location
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clea, safe, near three different metro stops and a few bars, cafes, and restaurants.
Stayed 4 nights in Apr 2025

10/10 Excellent

Carlos Durval

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a great pleasure to stay at the Real Palacio hotel. My wife and I enjoyed it all and especially the breakfast.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Nadeem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly Staff
Stayed 3 nights in Mar 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, friendly and helpful. Stayed for 3 nights initially, traveled outside Lisbon for a few days and returned for a last night before departure home. Hotel sent us a bottle of wine and pastries as a thank you. Restaurant had good food. Very clean and comfortable. Would definitely recommend this hotel.
Stayed 1 night in Apr 2025

6/10 Okay

sara

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Service at bar and resturant was VERY SLOWat resturant we waited over 15 min. There was only one other couple
Stayed 4 nights in May 2025

10/10 Excellent

leo

Everything was excellent
Stayed 3 nights in Feb 2025

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lisbon is great and this is a very nice place to stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently located next to a park, museum, and El Corte Ingles. The staff is friendly and very helpful. I was greeted by Lia who was very sweet and knowledgeable. Breakfast was buffet styler, everything was fresh and delicious. I highly recommend this hotel.
Stayed 5 nights in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff is very kind and supportive. I strongly recommend the hotel as it is close to metrô, El Corte Ingles, restaurantes…
Stayed 3 nights in Jan 2025

8/10 Good

Türkay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, good hotel…

Very friendly and helpfull staff, clean, but need some renovation The breakfast and location is perfect.
Stayed 2 nights in Nov 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff in a lovely area
Stayed 2 nights in Aug 2024

10/10 Excellent

Israelita

Courteous staff, clean room and spacious room
Stayed 2 nights in Nov 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, great breakfast, and I love the fact that it's only 10 mins from the airport.
Stayed 1 night in Aug 2024

10/10 Excellent

NOEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location and excellent staff
Stayed 4 nights in Mar 2024

8/10 Good

Leila Margarida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient hotel in a good location.
Stayed 4 nights in Mar 2024

10/10 Excellent

Kimberley S

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 1 night in Sep 2024

10/10 Excellent

Nikolai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the hotel staff were very friendly.
Stayed 8 nights in Jul 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities
Great location and staff, rooms are ok but need some renovation.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nathalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Nice area, wonderful hotel and friendly staff. Will stay again
Stayed 3 nights in May 2024