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Hotel Luena

3.0 star property
Hotel with a 24-hour front desk, near Avenida da Liberdade

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Photo gallery for Hotel Luena

Family Double Room | 1 bedroom, minibar, in-room safe, desk
Bicycling
Exterior
Reception
Signature Double Room | City view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Double Room

Family Double Room | 1 bedroom, minibar, in-room safe, desk

Family Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Bidet
Private bathroom
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Twin Room

Twin Room | 1 bedroom, minibar, in-room safe, desk

Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Bidet
Private bathroom
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Signature Double Room

Signature Double Room | 1 bedroom, minibar, in-room safe, desk

Signature Double Room

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed - queen
Separate bedroom
Blackout drapes/curtains
  • City view
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Bidet
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Twin Room

Family Twin Room | 1 bedroom, minibar, in-room safe, desk

Family Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Bidet
Private bathroom
  • 21 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Panoramic Double Room

Panoramic Double Room | 1 bedroom, minibar, in-room safe, desk

Panoramic Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Bidet
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | 1 bedroom, minibar, in-room safe, desk

Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Bidet
Private bathroom
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Rua Pascoal de Melo, 9, Lisbon, 1000-230

What's nearby

  • Avenida da Liberdade - 18 min walk - 1.0 mile
  • Marquis of Pombal Square - 20 min walk - 1.1 miles
  • Castle of São Jorge - 2 min drive - 1.4 miles
  • Rossio Square - 2 min drive - 1.6 miles
  • Santa Justa Elevator - 2 min drive - 1.6 miles

Getting around

  • Roma-Areeiro Station - 2 min drive
  • Arroios Station - 4 min walk
  • Humberto Delgado Airport (LIS) - 14 min drive

Restaurants

  • ‪Portugália Cervejaria Almirante Reis - ‬1 min walk
  • ‪Restaurante Franguinho Real - ‬3 min walk
  • ‪A Padaria Portuguesa - ‬2 min walk
  • ‪Mustarda - ‬2 min walk
  • ‪New Wok - ‬2 min walk

About this property

Hotel Luena

Hotel near Marquis of Pombal Square
Close to Avenida da Liberdade, Hotel Luena provides amenities like a snack bar/deli. Stay connected with free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), bike rentals, and babysitting (surcharge)
  • Free newspapers, tour/ticket assistance, and a TV in the lobby
  • Concierge services, luggage storage, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Luena boast perks such as air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and bidets
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: EUR 10 per person
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per night, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 33 lbs per pet
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 40 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Luena Lisbon
Hotel Luena
Luena Lisbon
Hotel Luena Hotel
Hotel Luena Lisbon
Hotel Luena Hotel Lisbon

Frequently asked questions

Is Hotel Luena pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 33 lbs per pet. There's a deposit of EUR 100 per stay and a fee of EUR 15 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Hotel Luena?

This hotel doesn't offer parking.

What time is check-in at Hotel Luena?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Luena?

Check-out is at noon.

Where is Hotel Luena located?

Located in Lisbon City Center, this hotel is within 1 mi (2 km) of Avenida Almirante Reis, Avenida da Liberdade, and Marquis of Pombal Square. Rossio Square and Campo Grande are also within 2 mi (3 km). Arroios Station is only a 4-minute walk and Anjos Station is 8 minutes.

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Hotel Luena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 203 out of 464 reviews
Rating 8 - Good. 199 out of 464 reviews
Rating 6 - Okay. 45 out of 464 reviews
Rating 4 - Poor. 10 out of 464 reviews
Rating 2 - Terrible. 7 out of 464 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Great hotel. Ana at the front desk made our stay extra special.
Stayed 3 nights in May 2025

10/10

The place was easy to find, and in a very accessible location. The rooms, though small, were clean and very comfortable. The breakfast was excellent and the staff were so helpful and friendly. Would stay again.
Stayed 3 nights in May 2025

10/10

Great boutique hotel with very friendly service. We appreciate the breakfast option as well. Would definitely stay here again!
Stayed 1 night in Apr 2025

10/10

Excellent service.
Stayed 3 nights in May 2025

10/10

Lovely family room! Very clean and modern. Staff was very friendly. Only complaint really is that we could not get ice. AN ice machine for guests would be really nice! Complimentary breakfast even small would be nice as well - maybe coffee tea juice an a few pastries and or fruit.
Stayed 1 night in May 2025

10/10

Everything ready, friendly Staff clean great breakfast well quit room brilliant
Stayed 3 nights in Feb 2025

10/10

Excellent location , breakfast and best staff at hotel . Thanks to Julia and Alexandra you both gone extra mile . Love the place
Stayed 4 nights in Feb 2025

8/10

It is a good hotel, well situated and served our purpose of a night stay in Lisbon, near the airport.
Stayed 1 night in Dec 2024

10/10

Hotel staff super helpful, hotel and room clean and well looked after and great breakfast
Stayed 3 nights in Oct 2024

10/10

Good breakfast
Stayed 2 nights in Dec 2024

10/10

The clean hotel, close to metro station, the room is small but clean. The staff is very pleasant and helpful. Breakfast is excellent.
Stayed 1 night in Jan 2025

8/10

Excellent hotel with location in the city. Friendly and helpful staff, good breakfast, the room and its facilities were clean. However, the room and the bed were a tad small for two adults. Overall, the hotel is a good choice and worth the money!
Stayed 4 nights in Nov 2024

8/10

The room was small but we had a comfortable stay. It was located in the downtown area so we had everything accessible around us. .
Stayed 2 nights in Aug 2024

10/10

The only thing I didn't like were the weird random noises I heard overnight sometimes but other than that I had a lovely stay in Lisbon.
Stayed 3 nights in Feb 2025

10/10

Our family loved Hotel Luena. Very friendly, accommodating & helpful staff all throughout our stay special mention to Julia. She always have a smile on her face & easy to talk to & always willing to help. She is an asset to your hotel. Obregado
Stayed 6 nights in Jan 2025

10/10

Cannot recommend this place enough, booked our stay here for my wifes birthday, staff are amazing and is a great location, close to bus stops and metro links direct to the main centre. Looking forward to coming back!
Stayed 3 nights in Oct 2024

10/10

Nice front desk!
Stayed 3 nights in Oct 2024

10/10

Very nice boutique hotel with very friendly staff.
Stayed 1 night in May 2024

8/10

Close to a metro station, very good breakfast, very friendly and helpful staff. Slightly strong smell in the bathroom, probably from the air freshener.
Stayed 1 night in Nov 2024

10/10

Nice staff and hotel

10/10

Very clean and close to metro station
Stayed 4 nights in Aug 2024

10/10

Really great spot. Close to airport, easily accessible to downtown. Room is perfect for families.
Stayed 1 night in Jun 2024

10/10

Rooms are small but it was clean and the staff was very friendly
Stayed 2 nights in May 2024

10/10

The property is very well kept and the staff is really friendly. Room is spacious and modern. Will definitely stay here again. Some body mentioned that the Rooms were hot but that is not true, the AC works wonderfully you just have to hit the tiny ON button on the thermostat. Great place
Stayed 3 nights in Sep 2024

10/10

Very cozy. Nice breakfast. Good directions. Helpful with authentic portugese food.
Stayed 4 nights in Sep 2024