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Hotel Luena

Property class: 3

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Photo gallery for Hotel Luena

A hotel entrance with a sign reading "Hotel Luena Welcome". - Hotel Luena (Lisbon)
A bed with rose petals and candles, two pillows, and a heart-shaped towel arrangement. - Hotel Luena (Lisbon)
A breakfast table with pastries, fruits, and beverages, set against a city view. - Hotel Luena (Lisbon)
A balcony with a wooden table, two glasses of champagne, and a bottle of champagne in a metal bucket. - Hotel Luena (Lisbon)
A modern hotel lobby with a red accent wall, multiple seating areas, and a large window offering a view of the street. - Hotel Luena (Lisbon)
Close to Marquis of Pombal Square and Avenida da Liberdade, Hotel Luena provides amenities like a snack bar/deli. Stay connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Double Room

A hotel room with a large bed, a desk with a lamp, and a TV.

Deluxe Double Room

8.4 out of 10
Very good
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Double Room

A hotel room with a large bed, a desk, a chair, and a TV.

Double Room

9.0 out of 10
Wonderful
(10 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Twin Room

A hotel room with a bed, bedside tables, a desk, a chair, a lamp, a TV, and a painting on the wall.

Twin Room

9.4 out of 10
Exceptional
(10 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Panoramic Double Room

A modern hotel room with a large bed, a desk, and a balcony with curtains.

Panoramic Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Signature Double Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Signature Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Double Room

A hotel room with two beds, a bedside table with a lamp, a small table with a vase of flowers, and a painting on the wall.

Family Double Room

8.6 out of 10
Excellent
(12 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed
  • Free WiFi

View all photos for Family Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Family Twin Room

8.6 out of 10
Excellent
(17 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed
  • Free WiFi

DOUBLE CLASSIC TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE CLASSIC

  • Sleeps 4
  • Free WiFi

View all photos for Double Classic Room

Minibar, in-room safe, desk, blackout drapes

Double Classic Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Lisbon City Center, a neighborhood in Lisbon, Hotel Luena is near the airport and near a metro station. Santa Justa Elevator and Lisbon Cathedral are notable landmarks, and the area's natural beauty can be seen at Costa da Caparica Beach and Carcavelos Beach. Looking to enjoy an event or a game while in town? See what's happening at Jose Alvalade Stadium or Estádio da Luz. Visit our Lisbon travel guide
Map
Rua Pascoal de Melo, 9, Lisbon, 1000-230

What's nearby

  • A park with a bench, a tall building with a red roof, and a modern high-rise building.
    Avenida Almirante Reis
    1 min walk - 0.1 miles
  • A statue of a figure with wings and a pedestal in an urban square with buildings and cars around.
    Saldanha Square
    12 min walk - 0.6 miles
  • A historic building with a dome and a Louis Vuitton store.
    Avenida da Liberdade
    20 min walk - 1.1 miles
  • A tall monument with statues, surrounded by flags and trees.
    Marquis of Pombal Square
    3 min drive - 1.2 miles
  • El Corte Ingles Mall
    20 min walk - 1.1 miles

Getting around

  • Roma-Areeiro Station
    2 min drive
  • Arroios Station
    4 min walk
  • Humberto Delgado Airport (LIS)
    14 min drive

Restaurants

  • Portugália
    1 min walk
  • All About Noodles
    2 min walk
  • Grande Palácio Hong-Kong
    2 min walk
  • Telepizza
    1 min walk
  • Central do Chile
    3 min walk

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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: EUR 12 for adults and EUR 6 for children
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per night, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 33 lbs per pet
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 40 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 6 for children
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Luena pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 33 lbs per pet. There's a deposit of EUR 100 per stay and a fee of EUR 15 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Luena?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Luena?

Check-out is at noon.

Where is Hotel Luena located?

Located in Lisbon City Center, this hotel is within 1 mi (2 km) of Avenida Almirante Reis, Avenida da Liberdade, and Marquis of Pombal Square. Rossio Square is 1.3 mi (2.1 km) away. Arroios Station is only a 4-minute walk and Anjos Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Luena Reviews

8.8

Excellent

9.0

Cleanliness

8.0

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 298 out of 602 reviews
Rating 8 - Good. 227 out of 602 reviews
Rating 6 - Okay. 51 out of 602 reviews
Rating 4 - Poor. 14 out of 602 reviews
Rating 2 - Terrible. 12 out of 602 reviews

Reviews

Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A love , boutique style hotel close to restaurants, park , shops and the airport! perfect night stay☀️
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

BOSCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff ready to help you we got early and luckily room was ready and no extra charge was great rooms are small but staff really good
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The room was clean and well maintained ,and the location was very convenient. The staff were friendly and welcoming throughout our visit The hotel was quiet also which made it very comfortable for a family stay.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Maja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, the rooms are cleaned very well. The hotel is tiny, all the rooms are very small, it’s a great option for a couple of nights
Stayed 2 nights in May 2026
Verified review

8/10 Good

Fabian

Liked: Cleanliness, amenities, property conditions & facilities
A good place to stay in Lisbone: clean, close to a subway ( only 3 stations from downtown). Nevertheless, family's room are t too small for a family of (4). With the exception of one young lady at the reception, the staff was very friendly. I'll recommend this for couples, for a family of 4 rooms are very small. After all, this is a good place
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Brenda C.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was phenomenal! Will definitely stay herr again on our next trip.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

HANNAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family stayed one night, the room was clean and the beds were comfortable. The staff helped us check in was nice.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sheetal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hotel Luena! We needed something for our group of 7, with elevator, flat neighborhood, walkable to restaurants, and close to port and airport and Hotel Luena fit our needs perfectly! The check in person and check out person were excellent (both young men) and a special shout out to the check out person who made us sandwiches at 3am and packed us breakfasts to go. That is above and beyond! The breakfast buffet was one of the best breakfasts I’ve had with a wide variety of healthy foods. The hotel was quiet and close to everywhere we needed to go and was affordable. I would absolutely recommend!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and the hotel is in a great location. The rooms are a bit small (typical in a large city) but were clean and functional. My only small complaint is that the overhead lights can’t be turned off independently from the bedside lights. Otherwise, a great value in an incredible city.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, amenities
The room was clean, beds were comfortable, staff was very helpful and friendly. Breakfast was very nice and a coffee machine was a star! Highly recommend, and will stay here again.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Aloke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staffs, delicious breakfast!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Ivy

Liked: Cleanliness, amenities, property conditions & facilities
Clean, excellent location GREAT staff!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Heycel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with exceptionally friendly staff. They made our birthday celebration truly special by leaving a thoughtful surprise in our room—a birthday card, pastéis de Belém, and a bottle of wine. There are two metro stations nearby, and it’s just three blocks from Tram 28, which is perfect if you want to visit the castle. We had a delicious breakfast in the Pasteleria Monte Rei just in the next corner.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Small elevator
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Great boutique Hotel, 10 min by uber to Lisbon center . Lots os small business in the area. Wonderful service and clean rooms , very well kept. I totally recommend.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Jeane

Liked: Cleanliness, amenities, property conditions & facilities
Very clean The stuff is polite Feel like home
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

ISABEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Cuong

Liked: Cleanliness, amenities, property conditions & facilities
Great boutique hotel with very friendly service. We appreciate the breakfast option as well. Would definitely stay here again!
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Sergiy

Liked: Cleanliness, property conditions & facilities
Nice and very clean ithe nside areas of the hotel. Not the most beautiful and picturesque area of the ciry though.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Everything was good. Room staff breakfast food. Cannot fault anything in our stay
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff super helpful, hotel and room clean and well looked after and great breakfast
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Colin

Liked: Amenities
Everything ready, friendly Staff clean great breakfast well quit room brilliant
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and hotel
Verified review

10/10 Excellent

Kevonne

Liked: Cleanliness, amenities, property conditions & facilities
The place was easy to find, and in a very accessible location. The rooms, though small, were clean and very comfortable. The breakfast was excellent and the staff were so helpful and friendly. Would stay again.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Almeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little hotel, pet friendly which was great, gave a bowl and blanket for the dog, cute touch. Only issue was elevator is small. Evening staff and morning staff were super friendly. Stayed one night
Stayed 1 night in Oct 2025