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Hotel Luena

3.0 star property
Hotel with a 24-hour front desk, near Avenida da Liberdade

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Photo gallery for Hotel Luena

Two single beds with white linens and dark headboards, a desk, chair, flat-screen TV, and a painting adorn this stylish room.
Relax in style with comfortable seating and a warm atmosphere.
Guests can enter Hotel Luena Lisbon through the main entrance, where a warm welcome awaits.
Enjoy a diverse spread of international cuisine at our buffet, featuring a variety of dishes and fresh produce.
Enjoy the urban view from this balcony, overlooking historic buildings with classic details and a charming cobblestone street below.

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Double Room

Family Double Room | 1 bedroom, minibar, in-room safe, desk

Family Double Room

8.8 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Twin Room

Twin Room | 1 bedroom, minibar, in-room safe, desk

Twin Room

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Signature Double Room

Signature Double Room | 1 bedroom, minibar, in-room safe, desk

Signature Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Separate bedroom
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Twin Room

Family Twin Room | 1 bedroom, minibar, in-room safe, desk

Family Twin Room

8.4 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
  • 21 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Panoramic Double Room

Panoramic Double Room | 1 bedroom, minibar, in-room safe, desk

Panoramic Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | 1 bedroom, minibar, in-room safe, desk

Double Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Rua Pascoal de Melo, 9, Lisbon, 1000-230

What's nearby

  • Avenida da Liberdade - 18 min walk - 1.0 mile
  • Marquis of Pombal Square - 20 min walk - 1.1 miles
  • Castle of São Jorge - 2 min drive - 1.4 miles
  • Rossio Square - 2 min drive - 1.6 miles
  • Santa Justa Elevator - 2 min drive - 1.6 miles

Getting around

  • Roma-Areeiro Station - 2 min drive
  • Arroios Station - 4 min walk
  • Humberto Delgado Airport (LIS) - 14 min drive

Restaurants

  • ‪Portugália Cervejaria Almirante Reis - ‬1 min walk
  • ‪Restaurante Franguinho Real - ‬3 min walk
  • ‪A Padaria Portuguesa - ‬2 min walk
  • ‪Mustarda - ‬2 min walk
  • ‪New Wok - ‬2 min walk

About this property

Hotel Luena

Hotel near Marquis of Pombal Square
Close to Avenida da Liberdade, Hotel Luena provides amenities like a snack bar/deli. Stay connected with free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), bike rentals, and babysitting (surcharge)
  • A 24-hour front desk, free newspapers, and a banquet hall
  • A vending machine, smoke-free premises, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Luena boast perks such as air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and bidets
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: EUR 10 per person
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per night, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 33 lbs per pet
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 40 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Luena Lisbon
Hotel Luena
Luena Lisbon
Hotel Luena Hotel
Hotel Luena Lisbon
Hotel Luena Hotel Lisbon

Frequently asked questions

Is Hotel Luena pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 33 lbs per pet. There's a deposit of EUR 100 per stay and a fee of EUR 15 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Hotel Luena?

This hotel doesn't offer parking.

What time is check-in at Hotel Luena?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Luena?

Check-out is at noon.

Where is Hotel Luena located?

Located in Lisbon City Center, this hotel is within 1 mi (2 km) of Avenida Almirante Reis, Avenida da Liberdade, and Marquis of Pombal Square. Rossio Square and Campo Grande are also within 2 mi (3 km). Arroios Station is only a 4-minute walk and Anjos Station is 8 minutes.

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Hotel Luena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 227 out of 494 reviews
Rating 8 - Good. 200 out of 494 reviews
Rating 6 - Okay. 47 out of 494 reviews
Rating 4 - Poor. 12 out of 494 reviews
Rating 2 - Terrible. 8 out of 494 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ISABEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful!
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Damian at the front desk who checked us in was superb as were any other staff we encountered. The hotel is updated, clean and an all around great place to stay. Obrigado, Hotel Luena!
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quadruple family room with kettle and large bathroom. Safe could be larger. Included breakfast buffet was great. Near metro.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ram

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Ana at the front desk made our stay extra special.
Stayed 3 nights in May 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for families. Will be back
Stayed 1 night in Jun 2025

10/10 Excellent

Kevonne

Liked: Cleanliness, amenities, property conditions & facilities
The place was easy to find, and in a very accessible location. The rooms, though small, were clean and very comfortable. The breakfast was excellent and the staff were so helpful and friendly. Would stay again.
Stayed 3 nights in May 2025

10/10 Excellent

Cuong

Liked: Cleanliness, amenities, property conditions & facilities
Great boutique hotel with very friendly service. We appreciate the breakfast option as well. Would definitely stay here again!
Stayed 1 night in Apr 2025

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
Hotel Luena was an excellent choice for our stay in Lisbon. The staff went above and beyond to help us, especially when some members of our group were affected by flight delays. A special thank you to Rodolfo and Anna, who were incredibly kind, supportive, and efficient during a stressful time. The rooms were very clean, comfortable, and well maintained. One of our rooms even had a lovely and unexpected view of Castelo de São Jorge, which was such a nice surprise. We truly appreciated the warm hospitality and would gladly stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

raymir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Jun 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 3 nights in May 2025

10/10 Excellent

Colin

Liked: Amenities
Everything ready, friendly Staff clean great breakfast well quit room brilliant
Stayed 3 nights in Feb 2025

10/10 Excellent

Nabila

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing stay! The location was perfect – close to bus stops that take you straight into Central Lisbon, and just a five-minute walk to the metro. The staff, especially the receptionists, were so kind and sweet. My son really got on well with them, which meant a lot to me. It was my first time going abroad with just me and my son, and this hotel gave us such ease and comfort that I’d definitely go back again. Our room was always spotless when we returned from a day out, and that made a big difference. Overall, a solid 10 out of 10. Highly recommend!
Stayed 5 nights in May 2025

10/10 Excellent

Carey Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely family room! Very clean and modern. Staff was very friendly. Only complaint really is that we could not get ice. AN ice machine for guests would be really nice! Complimentary breakfast even small would be nice as well - maybe coffee tea juice an a few pastries and or fruit.
Stayed 1 night in May 2025

8/10 Good

Veerendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good hotel, well situated and served our purpose of a night stay in Lisbon, near the airport.
Stayed 1 night in Dec 2024

10/10 Excellent

Jigen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location , breakfast and best staff at hotel . Thanks to Julia and Alexandra you both gone extra mile . Love the place
Stayed 4 nights in Feb 2025

10/10 Excellent

anahid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Damian at the front desk was great. Polite, kind and very helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff super helpful, hotel and room clean and well looked after and great breakfast
Stayed 3 nights in Oct 2024

10/10 Excellent

anahid

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is great. Easy to get seound if you dont have a car
Stayed 1 night in Mar 2025

10/10 Excellent

Shirley-Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The clean hotel, close to metro station, the room is small but clean. The staff is very pleasant and helpful. Breakfast is excellent.
Stayed 1 night in Jan 2025

8/10 Good

Mahmood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with location in the city. Friendly and helpful staff, good breakfast, the room and its facilities were clean. However, the room and the bed were a tad small for two adults. Overall, the hotel is a good choice and worth the money!
Stayed 4 nights in Nov 2024

8/10 Good

manisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The room was small but we had a comfortable stay. It was located in the downtown area so we had everything accessible around us. .
Stayed 2 nights in Aug 2024

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn't like were the weird random noises I heard overnight sometimes but other than that I had a lovely stay in Lisbon.
Stayed 3 nights in Feb 2025

6/10 Okay

Thomas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
As the host knows, the main bathroom sink was leaking when we arrived and was not fixed until mid-day on our second day. The main bathroom shower and the shower in the adjacent bedroom both had a bad mold issue. We essentially closed the main bath door and didn’t use it for fear of breathing in the mold. There needs to be a deep cleaning to remove the mold in the two bathrooms. Also, there were several things broken throughout the apartment, including two kitchen cabinets and a ceiling lamp that was dislodged from the ceiling. This could be an awesome unit due to its excellent location but if these issues aren’t resolved I can’t recommend staying there. The host was kind in giving us some nice chocolates and two bottles of wine, which we appreciated.
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice front desk!
Stayed 3 nights in Oct 2024