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Hotel Excelsior

3.0 star property
Centrally located in Lisbon, this hotel offers free WiFi and memorable stays with knowledgeable staff, close to city attractions.

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Photo gallery for Hotel Excelsior

Front of property - Hotel Excelsior (Lisbon)
Daily buffet breakfast (EUR 5 per person) - Hotel Excelsior (Lisbon)
Interior entrance - Hotel Excelsior (Lisbon)
Interior - Hotel Excelsior (Lisbon)
Double Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi - Hotel Excelsior (Lisbon)
Hotel Excelsior, near Marquis of Pombal Square, offers continental breakfast and dry cleaning services. Guests enjoy free in-room WiFi, business center access, and the nearby Medeiros e Almeida Museum. Visitors consistently praise the attentive staff.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Double Room

8.0 out of 10
Very good
(12 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Twin Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Triple Room

8.0 out of 10
Very good
(7 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Quadruple Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

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About the neighborhood

Located in Lisbon City Center, a neighborhood in Lisbon, Hotel Excelsior is near a metro station. The area's natural beauty can be seen at Eduardo VII Park and Botanical Garden, while Medeiros e Almeida Museum and Cinemateca Portuguesa Museum are cultural highlights. Marquis of Pombal Square and Mãe d’Ãgua are two other places to visit that come recommended. Visit our Lisbon travel guide
Map
Rua Rodrigues Sampaio, 172, Lisbon, 1150-282

What's nearby

  • Avenida da Liberdade which includes night scenes and a city
    Avenida da Liberdade
    1 min walk - 0.1 miles
  • Marquis of Pombal Square showing a monument, a statue or sculpture and heritage elements
    Marquis of Pombal Square
    2 min walk - 0.1 miles
  • Eduardo VII Park featuring a park, a monument and landscape views
    Eduardo VII Park
    2 min walk - 0.1 miles
  • Botanical Garden which includes a pond and a garden
    Botanical Garden
    8 min walk - 0.5 miles
  • Rossio Square which includes a square or plaza and a fountain
    Rossio Square
    18 min walk - 1.0 mile

Getting around

  • Marques de Pombal Station
    4 min walk
  • Rossio Station
    17 min walk
  • Humberto Delgado Airport (LIS)
    28 min drive

Restaurants

  • A Padaria Portuguesa
    2 min walk
  • 94°
    2 min walk
  • Local - Your Healthy Kitchen
    1 min walk
  • Terraço Chill Out Limão
    4 min walk
  • Santa Marta
    4 min walk

About this property

Hotel Excelsior

Hotel near Marquis of Pombal Square
Located close to Medeiros e Almeida Museum and Cinemateca Portuguesa Museum, Hotel Excelsior provides dry cleaning/laundry services, a bar, and a business center. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), tour/ticket assistance, and luggage storage
  • A banquet hall, smoke-free premises, and a 24-hour front desk
  • A TV in the lobby, concierge services, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 80 rooms include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • LCD TVs with satellite channels
  • Refrigerators, free infant beds, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 5 for adults and EUR 5 for children
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 13 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete vaccination at least 5 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 5 for adults and EUR 5 for children
  • Housekeeping is available for an additional fee
  • In-room safe fee: EUR 1.50 per night
  • Rollaway bed fee: EUR 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number 3125

Property is also known as

Excelsior Hotel Lisbon
Excelsior Lisbon
Hotel Excelsior Lisbon
Hotel Excelsior Hotel
Hotel Excelsior Lisbon
Hotel Excelsior Hotel Lisbon

Frequently asked questions

Is Hotel Excelsior pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Excelsior?

Check-in start time: 2:30 PM; Check-in end time: anytime.

What time is check-out at Hotel Excelsior?

Check-out is at noon.

Where is Hotel Excelsior located?

Located in Lisbon City Center, this hotel is within a 5-minute walk of Marquis of Pombal Square and Eduardo VII Park. Medeiros e Almeida Museum and Cinemateca Portuguesa Museum are also within 10 minutes. Marques de Pombal Station is only a 4-minute walk and Avenida Station is 8 minutes.

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Reviews

Hotel Excelsior Reviews

7.2

Good

7.6

Cleanliness

8.2

Location

8.0

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 149 out of 679 reviews
Rating 8 - Good. 226 out of 679 reviews
Rating 6 - Okay. 174 out of 679 reviews
Rating 4 - Poor. 81 out of 679 reviews
Rating 2 - Terrible. 49 out of 679 reviews

Reviews

10/10 Excellent

Cachibala

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and people , enjoyed meeting everyone and
Stayed 5 nights in Oct 2025

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely courteous, friendly, and helpful. I had to borrow some stationary types itemsan they helped make a nubs reservation with a private company. The public transportation companies were all on strike that day
Stayed 1 night in Dec 2025

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Very clean room. The bathroom in our room was almost too small to be comfortably used. The small sink combined with the shelf above made it nearly impossible to spit out toothpaste when brushing and toilet is too close to the wall ( and I'm not a large person). Otherwise, everything was very nice.
Stayed 3 nights in Dec 2025

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the excellent location- right near the Hop-on-hop-off buses where all their routes start. Also the staff on the reception and in the breakfast room were amazing and very friendly. Breakfast was great with everything from omelettes to yogurts. We highly recommend this hotel- great value for your money.
Stayed 7 nights in Sep 2025

10/10 Excellent

Rosser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buffet breakfast was good cleanliness good location was perfect
Stayed 3 nights in Jun 2025

10/10 Excellent

fatemeh saber moghaddam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, quick place and very close to everyone.
Stayed 2 nights in Jul 2025

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, friendly staff, breakfast included, cool room with working AC, and near city attractions and transportation.
Stayed 1 night in Jun 2025

8/10 Good

anthony

Liked: Cleanliness
Nice and clean.
Stayed 3 nights in Sep 2025

10/10 Excellent

steve

Liked: Cleanliness, staff & service, amenities
Every thing was good. Sometimes the food in breakfast was cold but there was good variety. More fruit, less breads, my only wish.
Stayed 3 nights in Sep 2025

6/10 Okay

Lisa

Disliked: Property conditions & facilities

OK

The hotel is ok. Room was very small especially the bathroom. But ok for a couple of nights. Breakfast quite good although 2 out of 3 days the eggs and bacon were cold. Quite good location especially for the metro
Stayed 3 nights in Sep 2025

8/10 Good

Fatima

Liked: Cleanliness

Lisbon in April

Hotel was decent enough and location was very good. Rooms were clean, beds were comfortable.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel stay

Friendly reception clean room and daily made cleanliness was good close to metro easy to get around and some good inexpensive restaurants in area
Stayed 4 nights in Feb 2025

6/10 Okay

Flavio

Liked: Cleanliness, staff & service, amenities
It’s ok for the price ! Good reception people
Stayed 6 nights in Jul 2025

8/10 Good

XIOMARA

Great breakfast and location
Stayed 3 nights in Sep 2023

10/10 Excellent

ASHEEDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT SERVICE - ESPECIALLY BY IG
Stayed 4 nights in Jun 2025

10/10 Excellent

Bruna Marisa Marinho Morais da

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the staff is very friendly and helpful.
Stayed 2 nights in Sep 2023

10/10 Excellent

LJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was great. A family room with enough space for all 4 of us, great cleanliness and friendly, helpful staff. Good selection for breakfast and close to the metro station so easy to get out and about. The hotel was undergoing renovations, but this did not affect our enjoyment.
Stayed 3 nights in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Price reflects the properties condition. In saying that it was fine. Breakfast decent for being included. Good place to stay
Stayed 3 nights in Mar 2025

6/10 Okay

Robert José

Disliked: Amenities, property conditions & facilities
Great location
Stayed 5 nights in Aug 2023

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Hotel Excelsior in Lisbon, and it was a very pleasant experience. The hotel is perfectly located, just a short walk from Marquês de Pombal Square and close to public transportation, which made exploring Lisbon incredibly easy. The room was clean, comfortable, and well-maintained, with everything I needed for a good stay. The staff were friendly, helpful, and always ready to give advice on places to visit and how to get around. Breakfast was fresh and satisfying, with a nice selection to start the day. The overall atmosphere felt welcoming and safe, which is especially important when staying in a new city. What I appreciated most was the combination of good value, central location, and attentive service. It’s not a luxury hotel, but it offers exactly what you need for a comfortable and convenient stay in Lisbon. I would definitely recommend Hotel Excelsior to anyone looking for a solid, well-located base to explore the city.
Stayed 7 nights in Aug 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to two metro and several bus lines. Excellent breakfast. Supportive staff
Stayed 3 nights in Feb 2025

8/10 Good

Aidan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good cheap hotel in good central location
Stayed 2 nights in Apr 2024

10/10 Excellent

Louisa M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible breakfast! Super location!

10/10 Excellent

jose antonio

Liked: Cleanliness, staff & service, amenities
Very good location, a bit outdated but clean.
Stayed 7 nights in Jul 2024

8/10 Good

Maria Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helpful. Nice neighbourhood within walking distance from everyghing, includin metro and bus stations
Stayed 8 nights in Oct 2024