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Hotel do Chiado

4.0 star property
A sophisticated retreat in Lisbon where rooftop dining meets artistic ambiance, with garden views and prime access to cultural landmarks

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Photo gallery for Hotel do Chiado

Rooftop terrace - Hotel do Chiado (Lisbon)
Creator video - submitted by Pack&Travel
Balcony view - Hotel do Chiado (Lisbon)
Minibar, in-room safe, individually decorated, individually furnished - Hotel do Chiado (Lisbon)
Minibar, in-room safe, individually decorated, individually furnished - Hotel do Chiado (Lisbon)
Hotel do Chiado blends Portuguese cuisine and art in an upscale setting. Guests love the Entretanto Rooftop Bar for outdoor meals, the on-site shopping mall, art gallery, and garden views. Helpful staff and proximity to Armazens do Chiado Mall and Carmo Convent make it a favorite.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Double or Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Classic Double or Twin Room

8.8 out of 10
Excellent
(12 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Double or Twin Room

9.6 out of 10
Exceptional
(21 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Double or Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Premium Double or Twin Room

9.8 out of 10
Exceptional
(22 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Located in Lisbon City Center neighborhood, Hotel do Chiado is connected to a rail/subway station. Carmo Convent and Miradouro de São Pedro de Alcântara are notable landmarks, and travelers looking to shop may want to visit Armazens do Chiado Mall and Avenida da Liberdade. Rossio Square and Santa Justa Elevator are two other places to visit that come recommended. Visit our Lisbon travel guide
Map
Rua Nova do Almada, 114, Lisbon, 1200-290

What's nearby

  • Rossio Square
    Rossio Square
    3 min walk - 0.2 miles
  • Santa Justa Elevator
    Santa Justa Elevator
    3 min walk - 0.2 miles
  • Commerce Square in Lisbon
    Commerce Square
    3 min walk - 0.2 miles
  • Rua Augusta Arch
    Rua Augusta Arch
    5 min walk - 0.3 miles
  • Avenida da Liberdade
    Avenida da Liberdade
    10 min walk - 0.6 miles

Getting around

  • Baixa-Chiado Station
    1 min walk
  • Rossio Station
    6 min walk
  • Humberto Delgado Airport (LIS)
    37 min drive

Restaurants

  • Delirium Café Lisboa
    1 min walk
  • Starbucks
    2 min walk
  • Nespresso Boutique
    1 min walk
  • Koppu Ramen Izakaya Chiado
    1 min walk
  • Portugália - Balcão
    1 min walk

About this property

Hotel do Chiado

Upscale hotel near Santa Justa Elevator
Located close to Armazens do Chiado Mall and Carmo Convent, Hotel do Chiado provides a terrace, an art gallery on site, and a shopping mall on site. The on-site Portuguese cuisine restaurant, Entretanto Rooftop Bar, offers lunch, dinner, light fare, and al fresco dining. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Babysitting (surcharge), smoke-free premises, and wedding services
  • 2 meeting rooms, luggage storage, and outdoor furniture
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All guestrooms are individually furnished, and offer comforts such as air conditioning and bathrobes, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Showers, bidets, and free toiletries
  • 90-cm LED TVs with cable channels
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (EUR 25 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Entretanto Rooftop Bar
  • Entretanto Rooftop Bar

Things to do

  • Art gallery
  • Shopping mall

Family friendly

  • Babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Handrails in stairways
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 2000
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 90-cm LED TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 150 per accommodation, per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Covered self parking fee: EUR 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chiado Hotel
do Chiado
do Chiado Lisbon
Hotel Chiado
Hotel do Chiado
Hotel do Chiado Lisbon
Hotel Chiado Lisbon
Chiado Lisbon
Regency Lisbon
Regency Hotel Lisbon
Hotel do Chiado Hotel
Hotel do Chiado Lisbon
Hotel do Chiado Hotel Lisbon

Frequently asked questions

Is Hotel do Chiado pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 25 per night. Limited spots are available.

What time is check-in at Hotel do Chiado?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel do Chiado?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel do Chiado located?

Located in Lisbon City Center, this hotel is steps from Armazens do Chiado Mall, Santa Justa Elevator, and Carmo Convent. Rossio Square and Rua Augusta Arch are also within 10 minutes. Baixa-Chiado Station is only a 2-minute walk and Rua da Conceição Stop (28E) is 3 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel do Chiado Reviews

9.4

Exceptional

9.4

Cleanliness

9.6

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 712 out of 981 reviews
Rating 8 - Good. 206 out of 981 reviews
Rating 6 - Okay. 43 out of 981 reviews
Rating 4 - Poor. 10 out of 981 reviews
Rating 2 - Terrible. 10 out of 981 reviews

Reviews

Verified

10/10 Excellent

JULIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, desk staff super helpful...will definitely stay there again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly welcoming and helpful. Lovely hotel in a fabulous location. Great rooftop bar and the breakfast was fantastic!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Friendly staff and great size rooms.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Rouzbeh

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel, amazing staff. Many stores and restaurants within a few minutes
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Bill

Liked: Cleanliness
Excellent location. The staff was very nice and professional!!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff. Balcony rooms have a beautiful view.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the heart of Lisbon for both shopping and site seeing. The hotel has an amazing rooftop bar and the staff were excellent
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at the Hotel do Chiado. The front desk staff were very kind and helpful and suggested a great location to hear Fado music. The rooms were spotless and large for European hotel rooms, and the small balconies off the room added to the atmosphere. Try the rooftop bar/restaurant which has great views of Lisbon. We highly recommend this hotel!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely people and lovely property. We really enjoyed the view!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific location, room was immaculate and air conditioned, terrace view from room was special, terrace bar and restaurant made a long day doing touristy things something very relaxing to come back to. Staff was Terrific. Highly recommend.
View from room terrace
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Flavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with many shops and restaurants. Amazing rooftop views. Staff is very nice.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

tsuneyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at room 719 for 3 nights. Magnificent castle view from private terrace.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, great location, just know that it’s on a steep hill. The roof top bar has a beautiful view of the city. The staff were amazing.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Great room, so spacious and well appointed. Very clean room and dining area. Breakfast was very good and the service was, as well
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
A great experience at this small hotel. Very clean rooms, lovely terrace and wonderfully friendly staff.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
The room was sparkling clean. The staff were beyond courteous. We love it
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities
Large, clean room. Staff mostly helpful. We had breakfast included which is very worthwhile. Had to leave early one morning and so they packed us a “breakfast box” to go which was nice.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Uzi

Liked: Cleanliness, amenities, property conditions & facilities
everything was perfect - room, staff, location
the view from our room
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Extraordinary hotel. Rooms are gorgeous, location perfect, beds comfy, wonderful breakfast with excellent selection. The roof top terrace was magnificent with perfect views of the castle. The staff were so kind and friendly. I'd recommend this hotel to anyone visiting Lisbon. 10/10
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, wonderful view from room
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

lisa

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is right in the middle of town and it ma de it easy to walk places. The staff was very friendly and as we arrived early in the morning they kept our luggage while we went sightseeing. They called when the room was ready and the luggage was already in the room when we came back. The room looked out onto castle Sao Jorge
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Jennifer

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Positives were location, comfortable beds, large room and price. Negatives were terrible windows, no charm, very patchy service, very brown dated decor. Would not book again.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Rohit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and the location was great.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed the hotel and staff that were so helpful with restaurants, taxis and area events. Rooms were spacious and the restaurant on site had wonderful breakfast.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully located hotel with great views of St George castle. Large clean and quiet rooms. Would definitely stay again in future.
Stayed 2 nights in Oct 2025