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Hotel da Baixa

Property class: 4

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Photo gallery for Hotel da Baixa

A restaurant with wooden tables and chairs, a bar area with bottles, and arched ceilings. - Hotel da Baixa (Lisbon)
A bar area with a counter, bar stools, hanging light fixtures, and shelves stocked with bottles and glasses. - Hotel da Baixa (Lisbon)
A street with outdoor seating, a building with balconies, and a clear sky. - Hotel da Baixa (Lisbon)
A modern interior with stone columns, seating areas, and a bar. - Hotel da Baixa (Lisbon)
A modern interior with a wooden wall, a round table with a lamp, and a seating area with a sofa and chairs. - Hotel da Baixa (Lisbon)
Rossio Square and Avenida da Liberdade are located near Hotel da Baixa, which provides a library, dry cleaning/laundry services, and a bar. Be sure to enjoy a meal at Sebastião, the on-site restaurant. Free in-room WiFi and a business center are available to all guests.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Classic Double or Twin Room

A modern hotel room with a large bed, a desk, a chair, and a nightstand.

Classic Double or Twin Room

9.4 out of 10
Exceptional
(52 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Room, Courtyard View

A hotel room with a large bed, a flat-screen TV mounted on the wall, a desk with a chair, and a balcony with a railing.

Junior Room, Courtyard View

9.2 out of 10
Wonderful
(44 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Double or Twin Room, City View

A hotel room with a large bed, bedside tables, a desk, and a wardrobe.

Classic Double or Twin Room, City View

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double or Twin Room, City View

A modern hotel room with a wooden desk, a comfortable armchair, a small round table with a lamp, and a bed with a view of the city.

Deluxe Double or Twin Room, City View

9.4 out of 10
Exceptional
(21 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium Double or Twin Room, City View

A modern living room with a sofa, a coffee table, a TV, and a dining area with a table and chairs.

Premium Double or Twin Room, City View

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room, Connecting Rooms, City View

A hotel room with a wooden floor, a large mirror, a desk, and a chair. There is a door leading to another room and a window with curtains.

Family Room, Connecting Rooms, City View

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Trundle Bed OR 1 Queen Bed, 2 Twin Beds and 1 Twin Trundle Bed
  • Free WiFi

DOUBLE CLASSIC

  • Sleeps 4
  • Free WiFi

DOUBLE CLASSIC CITY VIEW

  • Sleeps 4
  • Free WiFi

DOUBLE CLASSIC QUEEN BED

  • Sleeps 4
  • Free WiFi

About the neighborhood

Near a metro station, Hotel da Baixa is in Lisbon City Center, a walkable area in Lisbon with great shopping. Santa Justa Elevator and Lisbon Cathedral are notable landmarks, and the area's natural beauty can be seen at Costa da Caparica Beach and Carcavelos Beach. Lisbon Oceanarium and Fado Museum are also worth visiting. Visit our Lisbon travel guide
Map
231 Rua da Prata, Lisbon, 1100-170

What's nearby

  • A fountain with statues, surrounded by a tiled plaza with buildings in the background.
    Rossio Square
    2 min walk - 0.1 miles
  • A historic bridge with ornate metalwork and a view of a cityscape with red-tiled roofs.
    Santa Justa Elevator
    2 min walk - 0.1 miles
  • A historic stone fortress overlooking a cityscape with red-roofed buildings.
    Castle of São Jorge
    5 min walk - 0.3 miles
  • A plaza with a statue, a large archway, and yellow buildings.
    Commerce Square
    5 min walk - 0.3 miles
  • A historic building with a dome and a Louis Vuitton store.
    Avenida da Liberdade
    8 min walk - 0.5 miles

Getting around

  • Praça da Figueira Stop
    2 min walk
  • Rossio Station
    6 min walk
  • Humberto Delgado Airport (LIS)
    29 min drive

Restaurants

  • Casa Brasileira
    2 min walk
  • Panda Cantina
    1 min walk
  • Oven
    1 min walk
  • Uma Marisqueira
    2 min walk
  • Beher Lisboa
    1 min walk

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  • Restaurant
  • Air conditioning
  • Breakfast available
9.6 out of 10, Exceptional, 1,435 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 40 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sebastião
  • Sebastião

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 100.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200.00 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 2)
  • Nearby parking fee: EUR 40 per day (328 ft away)
  • Rollaway bed fee: EUR 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 510901352
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Property Registration Number 8309

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Hotel da Baixa pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel da Baixa?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Hotel da Baixa?

Check-out is at noon.

Does Hotel da Baixa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies.

Where is Hotel da Baixa located?

Located in Lisbon City Center, this hotel is steps from Rua Augusta and Santa Justa Elevator. Rossio Square and Avenida da Liberdade are also within 10 minutes. Praça da Figueira Stop and Rossio Station (Green) are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel da Baixa Reviews

9.8

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 859 out of 1008 reviews
Rating 8 - Good. 117 out of 1008 reviews
Rating 6 - Okay. 26 out of 1008 reviews
Rating 4 - Poor. 3 out of 1008 reviews
Rating 2 - Terrible. 3 out of 1008 reviews

Reviews

Verified review

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location Staff very helpful Breakfast had great variety of food Fresh made omelettes
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Beautiful property and great staff.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I loved this hotel!! Staff were very helpful, rooms were well appointed, breakfast was great. The location is perfect to both walking and public transportation to all of Lisbon’s sights. I highly recommend the Hotel da Baixa.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! We quite enjoyed our stay. Loved the bottle of water daily, the breakfast buffet had lots of options. Very nice hotel and would stay again!
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Karmel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is managed by wonderful and caring staff. The location is ideal and extremely convenient. The breakfast was excellent. My only concern is that the room we stayed at was very small for two people.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing. You can’t beat the location of hotel. Best breakfast buffet! Front desk deserves a special call out, they were so helpful and kind.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and near restaurants.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

CORAZON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff are very helpful. Breakfast is always good.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! The staff was incredible and the hotel was clean and very comfortable. Would stay again for sure.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property, helpful staff. Delicious breakfast options. Would book again!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and is in a great location in Lisbon. The sites, shopping, and great food are all within walking distance. The staff is great and breakfast was really good as well. I would definitely stay here again.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Caleisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The staff was extremely helpful. Breakfast was ABSOLUTELY DELICIOUS!!!
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

keesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Kelly Cook Rao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, clean rooms with large bathroom. Delicious breakfast and cold drinks and coffee available at all times. Very helpful reception staff. Great stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, quiet room, excellent amenities, breakfast.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel, very comfortable, excellent staff!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Nasim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay . staff was very helpful and kind. The location is the best walking distance to the town center and all the restaurants. Updated rooms and bathrooms . loved it.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kristiina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were welcomed so nicely, got to check in early and everything went perfectly, will stay again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ardaman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, staff , service, amenities and above all, location for visiting Lisbon.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough good things. I’ve been to Europe numerous times and this was definitely one of the better hotels. Staff - personable, attentive and prompt Room - spacious, fresh, updated, and clean (one issue was the AC fan vibrated all night but that happens the issue will be whether they fix it) Restaurant - really good much better than I expected for a hotel
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our three nights staying here. Room was great and the staff was helpful and accommodating. Great location except for the fact that non-electric cars can't drive on the street so you need instructions from the hotel how to reach the hotel by walking a short distance. Highly recommend this hotel.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were on the small side but clean, modern, comfortable and very quiet. Breakfast had many options and the bar was nice after a long day exploring the city. The reception staff was friendly and helpful. Hotel de Baixa is centrally located and close everything you need or want to see while visiting Lisbon.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price, very nice room, the mini bar was a great addition, the staff was amazing and helpful, the signature drinks were really good, and the hotel is in a great location.
Stayed 1 night in Mar 2026