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Hotel da Baixa

Property class: 4

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Photo gallery for Hotel da Baixa

Restaurant - Hotel da Baixa (Lisbon)
Front of property - Hotel da Baixa (Lisbon)
Lobby - Hotel da Baixa (Lisbon)
Lobby sitting area - Hotel da Baixa (Lisbon)
Front of property - Hotel da Baixa (Lisbon)
Hotel da Baixa blends modern comfort with historic charm in downtown Lisbon. Enjoy meals at Sebastião restaurant, relax in the library, or sip drinks at the bar. Helpful staff, a convenient location near shopping, and free in-room WiFi enhance your stay.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Egyptian cotton sheets, premium bedding, pillowtop beds

Classic Double or Twin Room

9.4 out of 10
Exceptional
(49 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Room, Courtyard View

Junior Room, Courtyard View | Egyptian cotton sheets, premium bedding, pillowtop beds

Junior Room, Courtyard View

9.2 out of 10
Wonderful
(37 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double or Twin Room, City View

Classic Double or Twin Room, City View | Egyptian cotton sheets, premium bedding, pillowtop beds

Classic Double or Twin Room, City View

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View | Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Double or Twin Room, City View

9.4 out of 10
Exceptional
(20 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Double or Twin Room, City View

Premium Double or Twin Room, City View | Egyptian cotton sheets, premium bedding, pillowtop beds

Premium Double or Twin Room, City View

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms, City View

Family Room, Connecting Rooms, City View | Living area | 43-inch Smart TV with digital channels, TV

Family Room, Connecting Rooms, City View

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Trundle Bed OR 1 Queen Bed, 2 Twin Beds and 1 Twin Trundle Bed

About the neighborhood

Near a metro station, Hotel da Baixa is in Lisbon City Center, a walkable area in Lisbon with great shopping. Santa Justa Elevator and Castle of São Jorge are notable landmarks, and the area's natural beauty can be seen at Costa da Caparica Beach and Carcavelos Beach. Check out an event or a game at Estádio da Luz, and consider making time for Lisbon Oceanarium, a top attraction not to be missed. Visit our Lisbon travel guide
Map
231 Rua da Prata, Lisbon, 1100-170

What's nearby

  • Rossio Square
    Rossio Square
    2 min walk - 0.1 miles
  • Santa Justa Elevator
    Santa Justa Elevator
    2 min walk - 0.1 miles
  • Castle of São Jorge
    Castle of São Jorge
    5 min walk - 0.3 miles
  • Commerce Square in Lisbon
    Commerce Square
    5 min walk - 0.3 miles
  • Avenida da Liberdade
    Avenida da Liberdade
    8 min walk - 0.5 miles

Getting around

  • Praça da Figueira Stop
    2 min walk
  • Rossio Station
    6 min walk
  • Humberto Delgado Airport (LIS)
    29 min drive

Restaurants

  • Concha D'Ouro
    2 min walk
  • Oven
    1 min walk
  • Panda Cantina
    1 min walk
  • Canil
    1 min walk
  • Restaurante SWAAGAT | The Taste Of India
    1 min walk

About this property

Hotel da Baixa

Upscale hotel near Rossio Square
Close to Santa Justa Elevator and Castle of São Jorge, Hotel da Baixa provides a library, dry cleaning/laundry services, and a bar. Be sure to enjoy a meal at Sebastião, the on-site restaurant. In addition to a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • A TV in the lobby, multilingual staff, and tour/ticket assistance
  • A 24-hour front desk, a porter/bellhop, and a front-desk safe
  • Guest reviews speak highly of the breakfast, helpful staff, and proximity to shopping
Room features
All 66 rooms feature comforts such as premium bedding and pillow menus, in addition to perks like laptop-compatible safes and air conditioning. Guest reviews speak positively of the clean, comfortable rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with designer toiletries and showers
  • 43-inch Smart TVs with digital channels
  • Wardrobes/closets, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 40 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sebastião
  • Sebastião

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 100.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200.00 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 2)
  • Nearby parking fee: EUR 40 per day (328 ft away)
  • Rollaway bed fee: EUR 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 510901352
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Property Registration Number 8309

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel da
da Baixa
Hotel da Baixa Hotel
Hotel da Baixa Lisbon
Hotel da Baixa Hotel Lisbon

Frequently asked questions

Is Hotel da Baixa pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel da Baixa?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Hotel da Baixa?

Check-out is at noon.

Does Hotel da Baixa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies.

Where is Hotel da Baixa located?

Located in Lisbon City Center, this hotel is steps from Rua Augusta and Santa Justa Elevator. Rossio Square and Avenida da Liberdade are also within 10 minutes. Praça da Figueira Stop and Rossio Station (Green) are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel da Baixa Reviews

9.8

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 866 out of 1001 reviews
Rating 8 - Good. 106 out of 1001 reviews
Rating 6 - Okay. 22 out of 1001 reviews
Rating 4 - Poor. 3 out of 1001 reviews
Rating 2 - Terrible. 4 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, quiet room, excellent amenities, breakfast.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Ardaman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, staff , service, amenities and above all, location for visiting Lisbon.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Nadejda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay. The room was clean, and the staff were very helpful throughout our visit. We especially enjoyed the complimentary tour with Leonor on the day of our arrival—it was a wonderful introduction to Lisbon and really enhanced our overall experience. The location was also perfect, with easy access to all the places we wanted to visit.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Friendly staff good location
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Minerva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in Baixa. The breakfast was a amazing , the cocktails at the bar as well , Mnino treated us great Thought the hotel is historical , the rooms are updated , we had inside garden view therefore no noise , rooms soundproof
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely well located. Staff very helpful with suggestions for getting around and restaurants. Would definitely stay there again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Addelaizis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and service were amazing. We are definitely coming back. And the hotel was very central too.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were great, service excellent, location absolutely perfect!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

ZUHRE

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was so clean and has very friendly and helpful reception Location is perfect and near to the river side and very central We loved it.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were comfy, breakfast was wonderful, staff extremely helpful.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and Pedro in guest service was awesome. Highly recommend 👍
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service provided by the restaurant and bar staff was exceptional. The food was incredible, so fresh. Breakfast should not be missed and please get an omelette. We had dinner or dessert every night in the restaurant because it was so good. The room was very clean, the bed comfortable, and the shower was fantastic. Even though the hotel is in the city, it was extremely quiet.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

MEGHAN

Liked: Property conditions & facilities
Staff was great & location was perfect
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sourabh

Liked: Cleanliness, staff & service, amenities
Very clean rooms, incredible staff, right in the center of the city.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location . Exceptionally helpful staff. Parking a challenge but the hotel staff help greatly . Room small but bathroom excellent .
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the bathroom with its huge walk in shower, multiple shower heads, white marble, and double vanity sinks. They even provide you with a hair straightener! Breakfast was delicious. We took advantage of the complimentary walking tour led by Pedro, our very charming guest relations manager. Bed sheets and bed were very high quality. Overall, loved this hotel. Close to everything we wanted to see in our short 3-day visit!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Erin E.

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel in a great location! We loved all the staff and had a great experience there. Would definitely recommend!!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, amenities
Clean room, coffee and cookies at the reception, delicious breakfast, cozy bar, great location.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

karen

Liked: Cleanliness, amenities
Great location. Clean/quiet room. Friendly staff. Would recommend to others.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

HYUN CHAN

Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly overall, and the property is located in an excellent area. I especially appreciated that a delicious breakfast was included.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Everything about our stay was fantastic. The location was very central, and easy to get to with public transport. The room was brilliant and the breakfast was out of this world
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
All the above mentioned and the great location and excellent breakfast selection
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff very helpful Clean
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near Metro station and many shops and restaurants. My room was totally quiet and pleasant. Friendly, helpful staff. Attractive and comfortable room.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Banafsheh

Liked: Cleanliness, amenities, property conditions & facilities
Really friendly staff, excellent location, helpful staff
Stayed 3 nights in Dec 2025