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HF Fénix Urban

Property class: 4

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Photo gallery for HF Fénix Urban

A modern lobby with a geometric patterned floor, contemporary seating arrangements, and a unique ceiling design. - HF Fénix Urban (Lisbon)
A martini glass with a salted rim and a lemon slice on a reflective surface. - HF Fénix Urban (Lisbon)
A modern building with a glass facade and multiple windows. - HF Fénix Urban (Lisbon)
A modern hotel room with two beds, a sofa, a large window with curtains, and a wooden floor. - HF Fénix Urban (Lisbon)
A modern restaurant with a long counter, dark wooden paneling on one side, and a large window on the other. Tables and chairs are arranged along the counter. - HF Fénix Urban (Lisbon)
Near Marquis of Pombal Square and Avenida da Liberdade, HF Fénix Urban provides dry cleaning/laundry services, a bar, and a 24-hour business center. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Comfort Twin Room

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Comfort Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Comfort Double Room, 1 Queen Bed

A hotel room with a large bed, bedside tables, a desk, and a chair.

Comfort Double Room, 1 Queen Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Double Room, 2 Queen Beds

A modern hotel room with two beds, a sofa, a large window with curtains, and a wooden floor.

Family Double Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Family Double Room, 2 Queen Beds

A modern hotel room with two beds, a sofa, a large window with curtains, and a wooden floor.

Family Double Room, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Economy Double or Twin Room

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Economy Double or Twin Room

9.0 out of 10
Wonderful
(60 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Comfort Double Room, 1 King Bed

A hotel room with a large bed, a desk with a lamp, and a TV mounted on the wall.

Comfort Double Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a coffee maker, and a wall-mounted light fixture.

Standard Double Room, 1 Queen Bed

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Deluxe Twin Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

Bed in dormitory STANDARD

  • Sleeps 1
  • Free WiFi

HOUSE STANDARD

  • Sleeps 8
  • Free WiFi

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Lisbon City Center, a neighborhood in Lisbon, HF Fénix Urban is near a metro station. Santa Justa Elevator and Lisbon Cathedral are notable landmarks, and the area's natural beauty can be seen at Costa da Caparica Beach and Carcavelos Beach. Lisbon Oceanarium and Fado Museum are also worth visiting. Visit our Lisbon travel guide
Map
Av. António Augusto de Aguiar, 14, Lisbon, 1050-016

What's nearby

  • A cityscape with a central monument, a large open park with trimmed hedges, and a body of water in the background.
    Eduardo VII Park
    2 min walk - 0.1 miles
  • A tall monument with statues, surrounded by flags and trees.
    Marquis of Pombal Square
    5 min walk - 0.3 miles
  • A historic building with a dome and a Louis Vuitton store.
    Avenida da Liberdade
    5 min walk - 0.3 miles
  • A statue of a figure with wings and a pedestal in an urban square with buildings and cars around.
    Saldanha Square
    8 min walk - 0.5 miles
  • El Corte Ingles Mall
    7 min walk - 0.4 miles

Getting around

  • Sete Rios Station
    2 min drive
  • Parque Station
    3 min walk
  • Humberto Delgado Airport (LIS)
    23 min drive

Restaurants

  • Lídia Restaurant & Bar
    3 min walk
  • Burger King
    3 min walk
  • Sakura
    4 min walk
  • Casa Mourisca
    3 min walk
  • Bread & Friends
    2 min walk

Similar properties

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 1,005 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 19 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 17 for adults and EUR 11 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 11 for children
  • Self parking fee: EUR 19 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number 5431

Frequently asked questions

Is HF Fénix Urban pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 19 per day.

What time is check-in at HF Fénix Urban?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at HF Fénix Urban?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is HF Fénix Urban located?

Located in Lisbon City Center, this hotel is within a 10-minute walk of Coracao de Jesus, Avenida da Liberdade, and Marquis of Pombal Square. Rossio Square is 1.2 mi (2 km) away. Parque Station is only a 3-minute walk and Picoas Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

HF Fénix Urban Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 605 out of 1003 reviews
Rating 8 - Good. 311 out of 1003 reviews
Rating 6 - Okay. 45 out of 1003 reviews
Rating 4 - Poor. 25 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

Reviews

Verified review

10/10 Excellent

Jaynam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, breakfast was nice and great location
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Enis

Liked: Cleanliness, staff & service, property conditions & facilities
Was a good stay overall
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast great choices
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Jimena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was incredible. We stayed only for a few days, but the staff treated us well, the room was clean and everything was great. Truly recommended.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Yusmila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel and the location as well.
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, pretty good location, friendly staff, good value
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, clean and comfortable. Breakfast was great. Could hear noises from outside. But apart from that it was a lovely hotel.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to staff; breakfast if wanted. Small room but no problems. Firm mattress. Good area for shopping nearby, restaurants and AIMA is next door!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast and room were both exceptional. Definitely a four star hotel.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean and spacious rooms, but every day had to ask for more coffee/milk and water as it was not restocked when room was cleaned. For a 4 star hotel thats a little disappointing.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice stay for my friend and me. Was clean and had everything we needed
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality staff were perfect.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to main street, restaurants
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Highly recommended.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Soumia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and beautiful hotel. Our room was so spacious. I liked that El Corte Ingles was close by. We were also able to check in slightly early, which was much appreciated.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located near metro, restaurants and shops. The rooms are clean and comfortable. The service was good.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay. Convenient location. Staff very helpful. Bed was comfortable.
Stayed 5 nights in Jun 2024
Verified review

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, amenities
Room was clean but a little too warm. The bedding and pillows were fine, but could have been more comfortable. Location was great and staff were friendly.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Dilek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Location, clean.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for a business trip. The hotel's location is very cool, and the amenities of the hotel are top-notch. I will recommend it 100%.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Eran

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience overall. Got the breakfast which was very good.
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice stay.

The staff is excellent. The bed was very comfortable. The towels and room were a little shabby. The location is great.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HF Fenix Urban

Excellent staff and the hotel was in a great location. Also took advantage of the special rate for the breakfast which was great value. It is about 20mins walk to the old part of the city but its a very easy walk but the metro is only 2 mins way which is a great alternative. Would stay here again
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just finished a great five day stay at the HF Fenix Urban. The staff was friendly and the room was comfortable, perfectly equipped and impeccably maintained. As a former Hilton General manager, I was very impressed with the entire operation of this hotel and highly recommend it to anyone visiting Lisbon.
Stayed 5 nights in Aug 2024