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Eurostars Universal Lisboa

5.0 star property
This peaceful retreat combines beautiful gardens with modern amenities, offering a quiet pool sanctuary while keeping travelers close to Lisbon's lively center.

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Photo gallery for Eurostars Universal Lisboa

Outdoor pool, sun loungers - Eurostars Universal Lisboa (Lisbon)
Lobby - Eurostars Universal Lisboa (Lisbon)
Rooftop terrace - Eurostars Universal Lisboa (Lisbon)
Lobby - Eurostars Universal Lisboa (Lisbon)
Lobby - Eurostars Universal Lisboa (Lisbon)
Eurostars Universal Lisboa sits near Lisbon Casino, offering guests a rooftop terrace and garden for quiet moments. The seasonal outdoor pool comes with sun loungers, while the coffee shop provides a perfect spot to plan daily adventures around the city.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double Room

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room

9.0 out of 10
Wonderful
(125 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room Single Use

Hypo-allergenic bedding, minibar, desk, laptop workspace

Double Room Single Use

8.6 out of 10
Excellent
(28 reviews)
  • 23 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room, River View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room, River View

7.2 out of 10
Good
(7 reviews)
  • River view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room, City View

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, desk, laptop workspace

Junior Suite

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room Single Use, River View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room Single Use, River View

  • River view
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room Single Use, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room Single Use, City View

  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Studio Suite (Single Use)

Hypo-allergenic bedding, minibar, desk, laptop workspace

Junior Studio Suite (Single Use)

  • Sleeps 1
  • 1 King Bed

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About the neighborhood

Located in Lisbon, Eurostars Universal Lisboa is connected to a rail/subway station. Lisbon Cathedral and Castle of São Jorge are notable landmarks and Lisbon Oceanarium is a popular area attraction. Lisbon Casino and Vasco da Gama Shopping Centre are two other places to visit that come recommended. Visit our Lisbon travel guide
Map
Avenida do D. Joao 11 (13), lote 1.12.01, Lisbon, Lisboa, 1990-221

What's nearby

  • The Vasco da Gama shopping center in Lisbon, a must visit if you want to go on a shopping spree.
    Vasco da Gama Shopping Centre
    5 min walk - 0.3 miles
  • Lisbon Oceanarium featuring marine life and interior views
    Lisbon Oceanarium
    8 min walk - 0.5 miles
  • Lisbon_MeoArena_553248621532485947-4
    MEO Arena
    8 min walk - 0.5 miles
  • Lisbon_ParquedasNacoesMarina_553248621532485950-6
    Parque das Nacoes Marina
    10 min walk - 0.6 miles
  • Lisbon Casino
    5 min walk - 0.3 miles

Getting around

  • Oriente Station
    6 min walk
  • Cabo Ruivo Station
    7 min walk
  • Humberto Delgado Airport (LIS)
    13 min drive

Restaurants

  • Sky Bar Tivoli
    5 min walk
  • Honest Greens
    5 min walk
  • #SeaTheFuture
    6 min walk
  • Tivoli Caffè Oriente
    5 min walk
  • McDonald's
    3 min walk

About this property

Eurostars Universal Lisboa

Luxury hotel near Lisbon Casino
Located close to Lisbon Oceanarium and Vasco da Gama Shopping Centre, Eurostars Universal Lisboa provides a rooftop terrace, a coffee shop/cafe, and a garden. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • A seasonal outdoor pool along with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and airport pick-up service (surcharge)
  • An elevator, luggage storage, and tour/ticket assistance
  • A banquet hall, concierge services, and a living plant wall
  • Guest reviews say great things about the helpful staff, first-rate property condition, and location
Room features
All 189 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like desk chairs and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • Wardrobes/closets, eco-friendly cleaning products, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Bioscore Sustainability, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Covered self parking on site (EUR 20 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 35 per vehicle (maximum occupancy 2)
  • Covered self parking fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Property Registration Number 9908

We should mention

The seasonal pool will be open from May 01 to October 31

Property is also known as

Eurostars Universal Lisboa Hotel
Eurostars Universal Lisboa Lisbon
Eurostars Universal Lisboa Hotel Lisbon

Frequently asked questions

Does Eurostars Universal Lisboa have a pool?

Yes, this property has an outdoor pool.

Is Eurostars Universal Lisboa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 20 per night.

What time is check-in at Eurostars Universal Lisboa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Eurostars Universal Lisboa?

Check-out is at noon.

Does Eurostars Universal Lisboa provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of EUR 35 per vehicle applies.

Where is Eurostars Universal Lisboa located?

Situated near the airport, this luxury hotel is within a 10-minute walk of Lisbon Casino, Vasco da Gama Shopping Centre, and Lisbon Oceanarium. Parque das Nacoes Marina and Lisbon Cathedral are also within 6 mi (10 km). Cabo Ruivo Station is 7 minutes by foot and Olivais Station is 16 minutes.

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Reviews

Eurostars Universal Lisboa Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 869 out of 1153 reviews
Rating 8 - Good. 161 out of 1153 reviews
Rating 6 - Okay. 69 out of 1153 reviews
Rating 4 - Poor. 25 out of 1153 reviews
Rating 2 - Terrible. 29 out of 1153 reviews

Reviews

8/10 Good

james

The room was very clean and comfortable
Stayed 1 night in Jan 2026

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
Superb hotel with stunning rooftop pool!
Stayed 1 night in Jan 2026

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing, breakfast was excellent, very impressed.
Stayed 5 nights in Dec 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, excellent breakfast, would recommend this hotel 100 times more!
Stayed 2 nights in Dec 2025

10/10 Excellent

Janet

Liked: Cleanliness, property conditions & facilities
Excellent, super helpful staff
Stayed 1 night in Jan 2026

10/10 Excellent

Madeline

Liked: Cleanliness, amenities, property conditions & facilities
This hotel exceeded my expectations. I spent one night here to be closer to the airport for an early flight, and this was after staying in other parts of Portugal and the friendliness of the staff was such a refreshing end to my trip. Very kind and helpful. The room was beautiful, and the food from the restaurant was excellent. I will recommend and will stay here again.
Stayed 1 night in Jan 2026

10/10 Excellent

Roderick

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful at the front desk!
Stayed 4 nights in Dec 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
From start to finish it was a great experience. When we arrived, the front desk person actually came outside in the rain to help direct my husband to the parking. Room was clean, comfortable and extremely quiet - couldn’t hear anyone in the hallway. Restaurant food was excellent and once again staff were amazing. Hotel location is great. Easy access to trains and the mall.
Stayed 1 night in Feb 2026

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
My wife and I had a fantastic time at the hotel. The reception staff were amazing. They were very friendly and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in excellent location, close to the airport, and very close walking distance to the restaurants, the Lisbon Aquarium, Aerial Tram, shopping, etc. Hotel is modern, rooms are super clean and comfortable with all the amenities. And the breakfast buffet is outstanding with abundant food choices. All the staff were super friendly. Highly recommend!
Stayed 5 nights in Jan 2026

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Room was beyond expectations, so clean with first class fixtures and lighting features. Wonderful rainfall shower. Lovely new decor designs. Staff was fabulous. Helped us book a restaurant we chose in downtown Lisbon for outstanding local Portuguese food.
Stayed 1 night in Jan 2026

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay! The staff is amazing (reception/bar, thank you, guys!). I didn't try the breakfast. Beautiful room with sea (river) view, clean, cosy, comfortable bed. I loved the area too. Although not central, it's very pleasant with shopping and dining options.
Stayed 3 nights in Jan 2026

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, very accommodating and good staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good location close to metro station and close to airport. 15min on metro to reach old lisbon. Would do again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Gerard Nicolson

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very nice spacious. I had my one complementary bottle of sparkling wine for the New Year’s and one other bottle on New Year’s Eve. Staff was great, breakfast was good. It was a very cool experience.
Stayed 2 nights in Dec 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Wonderful location, clean comfortable room, helpful and cheerful staff. I will look forward to another stay when I’m back in Lisbon
Stayed 1 night in Nov 2025

10/10 Excellent

Rajbinder

Liked: Cleanliness, amenities, property conditions & facilities
Eurostars Universal Lisboa exceeded all expectations. The hotel is modern, spotless, and beautifully designed, with very comfortable rooms and exceptionally attentive staff. The breakfast is excellent, and the location is perfect for exploring Lisbon. Definitely a top choice — I’ll be back!
Stayed 2 nights in Dec 2025

10/10 Excellent

Annie

Liked: Cleanliness, amenities, property conditions & facilities
The room is very clean and staffs are great
Stayed 2 nights in Oct 2025

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice and helpful we really enjoyed our stay.
Stayed 3 nights in Aug 2025

8/10 Good

Katrina

Liked: Cleanliness, property conditions & facilities
The location of the hotel was perfect and the room was pretty nice for the price. The only issue that popped up during my stay was a false fire alarm at 3am that required us to evacuate the building.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very easy check-in. Property is very nicely decorated. Room is comfortable, with a well-done bathroom that included many amenities like complimentary comb, toothbrush, etc. Thai restaurant across the street is good.
Stayed 1 night in Nov 2025

10/10 Excellent

Brandace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and beautiful stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Sarra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly staff, wonderful area!
Stayed 3 nights in Jun 2025

10/10 Excellent

robert

Great Stay

Front desk staff was wonderful. Helpful, cheerful and accommodating.
Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly service you expect from a 5 star hotel. Excellent all around
Stayed 2 nights in Oct 2025