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Eurostars Universal Lisboa

5.0 star property
Luxury hotel with a rooftop terrace connected to a rail/subway station in Lisbon

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Photo gallery for Eurostars Universal Lisboa

Outdoor pool, sun loungers
Property amenity
Exterior
1 bedroom, hypo-allergenic bedding, minibar, desk
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room Single Use

1 bedroom, hypo-allergenic bedding, minibar, desk

Double Room Single Use

Highlights

Soundproofed
Air conditioning
Heating
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • 23 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room

1 bedroom, hypo-allergenic bedding, minibar, desk

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (Single Use)

1 bedroom, hypo-allergenic bedding, minibar, desk

Junior Suite (Single Use)

Highlights

Soundproofed
Air conditioning
Heating
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room Single Use, River View

1 bedroom, hypo-allergenic bedding, minibar, desk

Deluxe Double Room Single Use, River View

Highlights

Soundproofed
Air conditioning
Heating
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room Single Use, City View

1 bedroom, hypo-allergenic bedding, minibar, desk

Deluxe Double Room Single Use, City View

Highlights

Soundproofed
Air conditioning
Heating
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, City View

1 bedroom, hypo-allergenic bedding, minibar, desk

Deluxe Double Room, City View

Highlights

Soundproofed
Air conditioning
Heating
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, River View

1 bedroom, hypo-allergenic bedding, minibar, desk

Deluxe Double Room, River View

Highlights

Soundproofed
Air conditioning
Heating
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • 23 sq m
  • River view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

1 bedroom, hypo-allergenic bedding, minibar, desk

Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Avenida do D. Joao 11 (13), lote 1.12.01, Lisbon, Lisboa, 1990-221

What's nearby

  • Lisbon Casino - 3 min walk - 0.2 miles
  • Vasco da Gama Shopping Centre - 5 min walk - 0.3 miles
  • MEO Arena - 7 min walk - 0.4 miles
  • Lisbon Oceanarium - 8 min walk - 0.5 miles
  • Parque das Nacoes Marina - 10 min walk - 0.6 miles

Getting around

  • Oriente Station - 4 min walk
  • Cabo Ruivo Station - 8 min walk
  • Humberto Delgado Airport (LIS) - 10 min drive

Restaurants

  • ‪Honest Greens - ‬5 min walk
  • ‪Sky Bar Tivoli - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Arena Lounge - ‬3 min walk
  • ‪Honorato Hamburgueres Artesanais - ‬4 min walk

About this property

Eurostars Universal Lisboa

Luxury hotel near Lisbon Casino
Located close to Lisbon Oceanarium and Vasco da Gama Shopping Centre, Eurostars Universal Lisboa provides a rooftop terrace, a coffee shop/cafe, and a garden. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • A seasonal outdoor pool with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and airport pick-up service (surcharge)
  • An elevator, meeting rooms, and luggage storage
  • A living plant wall, a banquet hall, and concierge services
  • Guest reviews say great things the helpful staff, first-rate property condition, and location
Room features
All 189 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like desk chairs and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • Wardrobes/closets, eco-friendly cleaning products, and heating

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Covered self parking on site (EUR 20 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 35 per vehicle (maximum occupancy 2)
  • Covered self parking fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Property Registration Number 9908

We should mention

The seasonal pool will be open from May 01 to October 31

Property is also known as

Eurostars Universal Lisboa Hotel
Eurostars Universal Lisboa Lisbon
Eurostars Universal Lisboa Hotel Lisbon

Frequently asked questions

Does Eurostars Universal Lisboa have a pool?

Yes, this property has an outdoor pool.

Is Eurostars Universal Lisboa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Eurostars Universal Lisboa?

Self parking is available for EUR 20 per night.

What time is check-in at Eurostars Universal Lisboa?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Eurostars Universal Lisboa?

Check-out is at noon.

Does Eurostars Universal Lisboa provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of EUR 35 per vehicle applies.

Where is Eurostars Universal Lisboa located?

Situated near the airport, this luxury hotel is within a 5-minute walk of Lisbon Casino and Vasco da Gama Shopping Centre. Lisbon Oceanarium and Parque das Nacoes Marina are also within 15 minutes. Oriente Station is only a 4-minute walk and Cabo Ruivo Station is 8 minutes.

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Eurostars Universal Lisboa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 778 out of 1083 reviews
Rating 8 - Good. 165 out of 1083 reviews
Rating 6 - Okay. 69 out of 1083 reviews
Rating 4 - Poor. 32 out of 1083 reviews
Rating 2 - Terrible. 39 out of 1083 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Trent

Liked: Cleanliness, amenities, property conditions & facilities
Great spot, and location
Stayed 3 nights in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. The rooftop pool, sauna, & steam room were just what we needed.
Stayed 1 night in May 2025

10/10 Excellent

Rosie Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. The staff were fantastic. Great location and stunning room. Rooftop terrace and pool was lovely. Would highly recommend
Stayed 3 nights in May 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an absolutely beautiful hotel with amazing customer service!
Stayed 1 night in Apr 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional and helpful. The breakfast buffet had to be one of the best we have ever had. I would want to point out the front desk staff, especially Rebecca, were incredibly helpful and patient with addressing our needs.
Stayed 1 night in May 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
comfortable and clean.
Stayed 3 nights in May 2025

10/10 Excellent

Elzafir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees of the hotel was very knowledgeable and friendly.
Stayed 5 nights in Apr 2025

4/10 Poor

Ashley

Disliked: Staff & service, amenities, property conditions & facilities
This is far from our other 5 star property experiences, not sure how this place is considered more than a 3 star property
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, beautiful hotel and very clean!
Stayed 3 nights in Jan 2025

10/10 Excellent

Peg

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with modern finishes.
Stayed 1 night in Mar 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely hotel with exceptionally friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

GLORIA

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were the kindest and most helpful people I have EVER encountered in a Hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

quang

Liked: Cleanliness, staff & service, amenities
Located near a train station, this area offers an exceptional location, ensuring safety and cleanliness. It boasts a variety of local restaurants and a shopping centre that remains open until midnight. Would stay here again
Stayed 4 nights in Mar 2025

10/10 Excellent

Inge Elli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is fantastic! A true 5 star hotel with everything one could want. The breakfast is outstanding and plentiful and all the staff is beyond helpful and friendly. A superb experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy check-in, pleasant staff, good location, nice room
Stayed 1 night in Jan 2025

10/10 Excellent

Rashida

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was friendly and we got an early check in
Stayed 2 nights in Mar 2025

10/10 Excellent

timothy t

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, would recommend to friends and family
Stayed 4 nights in Jan 2025

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Excelente
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and welcoming staff
Stayed 1 night in Mar 2025

8/10 Good

KEN

Liked: Amenities
Very nice hotel, with very nice and helpful staff (Vivania and Antonio). Would definitely stay here again. The only disappointment is that the Rooftop was closed while we were here so no swimming nor rooftop bar. This was a disappointment as we booked this hotel to take advantage of this feature.
Stayed 1 night in May 2025

10/10 Excellent

Daphnee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, nice view and many restaurants near by!
Stayed 2 nights in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived the day of the power outage and amid all the chaos, the staff were patient, pleasant and had smiles on their faces even when guests were yelling at them for an event that was completely out of their control.
Stayed 3 nights in Apr 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Feb 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying with them… great place to stay!
Stayed 2 nights in Nov 2024