Eurostars Universal Lisboa

5.0 star property
Luxury Lisbon hotel connected to a rail/subway station, a quick walk to Lisbon Casino

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Photo gallery for Eurostars Universal Lisboa

Outdoor pool, sun loungers
Lobby
Lobby
Bar (on property)
Lobby
Eurostars Universal Lisboa sits near Lisbon Casino, offering guests a rooftop terrace and garden for quiet moments. The seasonal outdoor pool comes with sun loungers, while the coffee shop provides a perfect spot to plan daily adventures around the city.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Room options

Available filters for rooms
Showing 8 of 8 rooms

Double Room Single Use

8.8 out of 10
Excellent
(21 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 1
  • 1 King Bed

Deluxe Double Room

9.0 out of 10
Wonderful
(114 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Junior Suite (Single Use)

Highlights

Soundproofed
Air conditioning
Heating
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • Sleeps 1
  • 1 King Bed

Deluxe Double Room Single Use, River View

Highlights

Soundproofed
Air conditioning
Heating
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

Deluxe Double Room Single Use, City View

Highlights

Soundproofed
Air conditioning
Heating
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

Deluxe Double Room, City View

8.4 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Double Room, River View

7.2 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 23 sq m
  • River view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Avenida do D. Joao 11 (13), lote 1.12.01, Lisbon, Lisboa, 1990-221

What's nearby

  • Lisbon Casino - 3 min walk - 0.2 miles
  • Vasco da Gama Shopping Centre - 5 min walk - 0.3 miles
  • Lisbon Oceanarium - 8 min walk - 0.5 miles
  • Parque das Nacoes Marina - 10 min walk - 0.6 miles
  • Castle of São Jorge - 8 min drive - 4.4 miles

Getting around

  • Oriente Station - 4 min walk
  • Cabo Ruivo Station - 8 min walk
  • Humberto Delgado Airport (LIS) - 10 min drive

Restaurants

  • ‪Honest Greens - ‬5 min walk
  • ‪Tivoli Caffè Oriente - ‬4 min walk
  • ‪Sky Bar Tivoli - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Zero Zero - ‬4 min walk

About this property

Eurostars Universal Lisboa

Luxury hotel near Lisbon Casino
Located close to Lisbon Oceanarium and Vasco da Gama Shopping Centre, Eurostars Universal Lisboa provides a rooftop terrace, a coffee shop/cafe, and a garden. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • A seasonal outdoor pool along with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and airport pick-up service (surcharge)
  • An elevator, tour/ticket assistance, and a living plant wall
  • A water dispenser, a front-desk safe, and luggage storage
  • Guest reviews say great things the helpful staff, first-rate property condition, and location
Room features
All 189 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like desk chairs and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • Wardrobes/closets, eco-friendly cleaning products, and heating

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Covered self parking on site (EUR 20 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 35 per vehicle (maximum occupancy 2)
  • Covered self parking fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Property Registration Number 9908

We should mention

The seasonal pool will be open from May 01 to October 31

Property is also known as

Eurostars Universal Lisboa Hotel
Eurostars Universal Lisboa Lisbon
Eurostars Universal Lisboa Hotel Lisbon

Frequently asked questions

Does Eurostars Universal Lisboa have a pool?

Yes, this property has an outdoor pool.

Is Eurostars Universal Lisboa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Eurostars Universal Lisboa?

Self parking is available for EUR 20 per night.

What time is check-in at Eurostars Universal Lisboa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Eurostars Universal Lisboa?

Check-out is at noon.

Does Eurostars Universal Lisboa provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of EUR 35 per vehicle applies.

Where is Eurostars Universal Lisboa located?

Situated near the airport, this luxury hotel is within a 5-minute walk of Lisbon Casino and Vasco da Gama Shopping Centre. Lisbon Oceanarium and Parque das Nacoes Marina are also within 15 minutes. Oriente Station is only a 4-minute walk and Cabo Ruivo Station is 8 minutes.

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Eurostars Universal Lisboa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 841 out of 1128 reviews
Rating 8 - Good. 159 out of 1128 reviews
Rating 6 - Okay. 65 out of 1128 reviews
Rating 4 - Poor. 31 out of 1128 reviews
Rating 2 - Terrible. 32 out of 1128 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Louis Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here
Stayed 2 nights in Aug 2025

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay here with great staff and awesome area
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un gran hotel para descansar y facil de llegar a ciudad-aeropuerto
Stayed 2 nights in Aug 2025

10/10 Excellent

Vasanti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Séjour très agréable, personnel agréable et très attentif nous avons passé un excellent séjour.
Stayed 4 nights in Aug 2025

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice and helpful we really enjoyed our stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and beautiful hotel away from the city. Just not much to do other than stay in the hotel.
Stayed 1 night in Sep 2025

8/10 Good

Shaili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Aug 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay before heading to the airport. Wonderful hotel! Clean, quiet, modern, and super helpful staff!
Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, fast check in service.
Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and gorgeous hotel!
Stayed 3 nights in Jul 2025

10/10 Excellent

Ivonne

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff
Stayed 6 nights in Sep 2025

10/10 Excellent

Denis

Liked: Staff & service, amenities, property conditions & facilities
Tres bon service du personnel, belles chambres et tres propre.
Stayed 5 nights in Aug 2025

10/10 Excellent

Brandace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and beautiful stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Sarra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly staff, wonderful area!
Stayed 3 nights in Jun 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility and kind staff. Close to train station and mall. Walking distance to the waterfront.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrés

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Sep 2025

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and nice, the property is beautiful and there is a lot of things to do in the area
Stayed 4 nights in Aug 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean with friendly and polite staff at check in and the bar. Rooms clean and comfortable. Highly recommend.
Stayed 1 night in Sep 2025

8/10 Good

Shaili

Liked: Cleanliness, staff & service, property conditions & facilities
Good location as it is near the airport and train station. Friendly and helpful staff
Stayed 1 night in Aug 2025

10/10 Excellent

Ariana Elise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED this stay. Our favorite from our whole trip. The breakfast is so amazing, you have to include it, it’s so worth it. The room was comfortable and the staff were super helpful, even helped us with an early check in at 8am. Definitely would stay again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Christopher John Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with excellent staff. Metro really close which opens up the entire city great restaurants and bars within walking distance.
Stayed 6 nights in Aug 2025

10/10 Excellent

Jinus

Liked: Amenities
Every thing about this hotel was phenomenal . From helpful and very lovely receptionists to the great breakfast and cleanliness of the room and bathroom . Must mention the cool refreshing jar of water at the entrance . I was very happy with my stay and definitely recommend this property .
A lovely moon light view from my room
Stayed 7 nights in Sep 2025

10/10 Excellent

Jonina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so nice
Stayed 7 nights in Aug 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough about this amazing hotel! The food was incredible, dinner and breakfast was served by wonderful staff . I am a genuine foodie, coming from the restaurant business and this was unlike any hotel experience I’ve ever had. The view from the infinity pool and bar was incredible. Close to airport , train station, and 10 min uber ride to Lisbon central. By the way the room was so delightful with the best shower I have experienced in a long time, perfect for a romantic 1st night in Lisbon
Stayed 1 night in Sep 2025