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Eurostars Universal Lisboa

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Outdoor pool, sun loungers - Eurostars Universal Lisboa (Lisbon)
Outdoor pool, sun loungers - Eurostars Universal Lisboa (Lisbon)
Exterior - Eurostars Universal Lisboa (Lisbon)
Daily buffet breakfast for a fee - Eurostars Universal Lisboa (Lisbon)
View from room - Eurostars Universal Lisboa (Lisbon)
Luxury
5.0 star property
9.2

Wonderful

Riverside luxury in the heart

A rooftop pool with panoramic city views offers a serene escape from Lisbon's bustle. Guests can unwind in the 15th-floor sauna and steam room. The vibrant Parque das Nações neighborhood provides excellent dining options within walking distance.

Popular amenities

  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double Room

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room

9.0 out of 10
Wonderful
(140 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room Single Use

Hypo-allergenic bedding, minibar, desk, laptop workspace

Double Room Single Use

8.6 out of 10
Excellent
(31 reviews)
  • 23 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room, River View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room, River View

7.2 out of 10
Good
(7 reviews)
  • River view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room, City View

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, desk, laptop workspace

Junior Suite

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room Single Use, River View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room Single Use, River View

  • River view
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room Single Use, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room Single Use, City View

  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Studio Suite (Single Use)

Hypo-allergenic bedding, minibar, desk, laptop workspace

Junior Studio Suite (Single Use)

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

About the neighborhood

Located in Lisbon, Eurostars Universal Lisboa is connected to a rail/subway station. Lisbon Cathedral and Castle of São Jorge are notable landmarks and Lisbon Oceanarium is a popular area attraction. Lisbon Casino and Vasco da Gama Shopping Centre are two other places to visit that come recommended. Visit our Lisbon travel guide
Map
Avenida do D. Joao 11 (13), lote 1.12.01, Lisbon, Lisboa, 1990-221

What's nearby

  • Vasco da Gama Shopping Centre
    Vasco da Gama Shopping Centre
    5 min walk - 0.3 miles
  • Lisbon_MeoArena_553248621532485947-4
    MEO Arena
    8 min walk - 0.5 miles
  • Lisbon_ParquedasNacoesMarina_553248621532485950-6
    Parque das Nacoes Marina
    10 min walk - 0.6 miles
  • Lisbon Oceanarium
    Lisbon Oceanarium
    12 min walk - 0.6 miles
  • Lisbon Casino
    5 min walk - 0.3 miles

Getting around

  • Oriente Station
    6 min walk
  • Cabo Ruivo Station
    7 min walk
  • Humberto Delgado Airport (LIS)
    13 min drive

Restaurants

  • Portugália
    7 min walk
  • Sky Bar Tivoli
    5 min walk
  • #SeaTheFuture
    6 min walk
  • Honest Greens
    5 min walk
  • Tivoli Caffè Oriente
    5 min walk

About this property

Eurostars Universal Lisboa

Luxury hotel near Lisbon Casino
Located close to Lisbon Oceanarium and Vasco da Gama Shopping Centre, Eurostars Universal Lisboa provides a rooftop terrace, a coffee shop/cafe, and a garden. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • A seasonal outdoor pool along with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and airport pick-up service (surcharge)
  • An elevator, meeting rooms, and luggage storage
  • A living plant wall, a banquet hall, and concierge services
  • Guest reviews say great things about the helpful staff, first-rate property condition, and location
Room features
All 189 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like desk chairs and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • Wardrobes/closets, eco-friendly cleaning products, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Bioscore Sustainability, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Covered self parking on site (EUR 20 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 35 per vehicle (maximum occupancy 2)
  • Covered self parking fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Property Registration Number 9908

We should mention

The seasonal pool will be open from May 01 to October 31

Frequently asked questions

Does Eurostars Universal Lisboa have a pool?

Yes, this property has an outdoor pool.

Is Eurostars Universal Lisboa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 20 per night.

What time is check-in at Eurostars Universal Lisboa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Eurostars Universal Lisboa?

Check-out is at noon.

Does Eurostars Universal Lisboa provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of EUR 35 per vehicle applies.

Where is Eurostars Universal Lisboa located?

Situated near the airport, this luxury hotel is within a 10-minute walk of Lisbon Casino, Vasco da Gama Shopping Centre, and Lisbon Oceanarium. Parque das Nacoes Marina and Lisbon Cathedral are also within 6 mi (10 km). Cabo Ruivo Station is 7 minutes by foot and Olivais Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Eurostars Universal Lisboa Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 966 out of 1270 reviews
Rating 8 - Good. 179 out of 1270 reviews
Rating 6 - Okay. 72 out of 1270 reviews
Rating 4 - Poor. 26 out of 1270 reviews
Rating 2 - Terrible. 27 out of 1270 reviews

Reviews

Verified

10/10 Excellent

AnnMarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible, rooms were nice and clean
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent property, extremely helpful and friendly staff. Great breakfast and very good system of late checkout making it easy and affordable to stay longer in waiting for a late flight. Overall a great choice away from the very busy and tourist filled downtown.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing. Staff very helpful and friendly. Would come again!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Tyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really great! Loved the sauna and the staff were super friendly
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, great location, very clean, great rooftop bar, great breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

howard

Celebrated my birthday during this stay, they really made my stay special, I was so touched! Staff are amazing and this hotel delivers special touches that set them apart. Upscale, comfortable surroundings, excellent location for train to Sintra. Would definitely stay here again, Thanks so much!!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities
The reception staff were excellent… very caring and helpfull.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Guilherme Angelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, close to various restaurants, cafes, places to visit and transport links. The hotel is well maintained, has very good facilities and the staff is very friendly and welcoming.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Goli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

MaryAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect. The staff was friendly and welcoming. There fantastic and accommodating!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not use the shuttle. Breakfast was excellent!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, courteous staff and very nice hotel. Great location, near waterfront and easy walk to beautiful Lisbon Aquarium, Vasco de Gama Tower, beautiful Vasco de Gama Mall, Lisbon Casino, Lisboa Oriente Metro stop and tons of restaurants!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Mario

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff was very helpful
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were great, staff also go the extra mile. I was shocked to see a martini bar cart come to our room. Management came to check on us twice during our stay and top notch service all around. Location is great if you don't want to be in the hustle and bustle of the downtown tourist areas.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast, fine rooms, Eunice with housekeeping is incredibly fast and good at her job! Please reward her appropriately. Driver to and from the airport was excellent. Melissa with reception was professional and did a nice job. The manager of the restuarant/bar is very professional and polite.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The poolside looks fantastic, with great view of the bridge Vasco da Gama
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed 1 night before flying out. Hotel is very nice, rooms are clean and comfortable. Staff was great
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Shana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff greeted us with kindness and professionalism upon our arrival. Allowed early check in after a full day of travel. Carried bags to our room, gave functional instructions of the hotel & checked in us when seeing us in the lobby area. Breakfast buffet had a vast fresh variety of food options & made to order espresso station. Dinner was delicious & elegantly served. Staff was attentive to us each time at the lounge. Price was very reasonable for the extended period stay.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel! View from rooftop pool is amazing! Appreciated the bottle of bubbly left for us too, a nice touch 😄
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing, breakfast was excellent, very impressed.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

james

The room was very clean and comfortable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, excellent breakfast, would recommend this hotel 100 times more!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
Superb hotel with stunning rooftop pool!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Juan Pablo

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, great staff, breakfast was amazing. Walking distance to the aquarium, the mall, 10 minute drive to the stadium. Overall great experience.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Janet

Liked: Cleanliness, property conditions & facilities
Excellent, super helpful staff
Stayed 1 night in Jan 2026