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Browns Downtown

3.0 star property
Central hotel with a 24-hour business center connected to the convention center in Lisbon

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Photo gallery for Browns Downtown

Business center
Exterior
In-room safe, individually decorated, individually furnished, desk
Lobby
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

In-room safe, individually decorated, individually furnished, desk

Standard Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Ceiling fan
Blackout drapes/curtains
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

In-room safe, individually decorated, individually furnished, desk

Superior Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Ceiling fan
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Basic Room

Basic Room | In-room safe, individually decorated, individually furnished, desk

Basic Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Ceiling fan
Blackout drapes/curtains
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Rua dos Sapateiros, 69-79, Lisbon, 1100-579

What's nearby

  • Commerce Square - 3 min walk - 0.2 miles
  • Santa Justa Elevator - 3 min walk - 0.2 miles
  • Rossio Square - 4 min walk - 0.3 miles
  • Castle of São Jorge - 8 min walk - 0.4 miles
  • Avenida da Liberdade - 11 min walk - 0.6 miles

Getting around

  • Rua da Conceição Stop (28E) - 1 min walk
  • Rossio Station - 7 min walk
  • Humberto Delgado Airport (LIS) - 30 min drive

Restaurants

  • ‪Casa Portuguesa do Pastel de Bacalhau - ‬1 min walk
  • ‪Paul - ‬1 min walk
  • ‪Cafetaria São Nicolau - ‬1 min walk
  • ‪Restaurante Japonês KIKU - ‬1 min walk
  • ‪The Folks - ‬1 min walk

About this property

Browns Downtown

Hotel near Rossio Square
Close to Santa Justa Elevator and Commerce Square, Browns Downtown provides a coffee shop/cafe, a bar, and a 24-hour business center. Free in-room WiFi and a restaurant are available to all guests.
Other perks at this hotel include:
  • Limo/town car service, buffet breakfast (surcharge), and 1 meeting room
  • An elevator, a computer station, and concierge services
  • A TV in the lobby, luggage storage, and a 24-hour front desk
Room features
All guestrooms are individually furnished, and include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • HDTVs with cable channels
  • Refrigerators, coffee/tea makers, and ceiling fans

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Airport shuttle fee: EUR 60 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Property Registration Number 3220

We should mention

Children 12 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

Property is also known as

Brown's DownTown
Brown's DownTown Hotel
Brown's DownTown Hotel Lisbon
Brown's DownTown Lisbon
Brown`s Downtown Hotel Lisbon
Browns Downtown Hotel
Browns Downtown Lisbon
Browns Downtown Hotel Lisbon

Frequently asked questions

Is Browns Downtown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Browns Downtown?

This hotel doesn't offer parking.

What time is check-in at Browns Downtown?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Browns Downtown?

Check-out is at noon.

Does Browns Downtown provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 60 per vehicle applies.

Where is Browns Downtown located?

Located in Baixa, this hotel is within a 5-minute walk of Rua Augusta, Rossio Square, and Commerce Square. Santa Justa Elevator and Lisbon Cathedral are also within 10 minutes. Rua da Conceição Stop (28E) and Baixa-Chiado Station are within a 2-minute walk.

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Browns Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 499 out of 1000 reviews
Rating 8 - Good. 418 out of 1000 reviews
Rating 6 - Okay. 69 out of 1000 reviews
Rating 4 - Poor. 10 out of 1000 reviews
Rating 2 - Terrible. 4 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location Very helpful staff
Stayed 6 nights in Oct 2022

10/10 Excellent

WINDY

Liked: Staff & service, amenities, property conditions & facilities
Best location, clean, love the interior design, highly recomended !
Stayed 2 nights in Sep 2022

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff & room were lovely
Stayed 1 night in Oct 2022

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the middle of the action. Breakfast was excellent, and the staff was outstanding.
Stayed 2 nights in Aug 2022

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite hotel in Lisbon. Great location, superb service and very unique and luxury rooms
Stayed 1 night in Jul 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It this a great hotel!! It is in a great location, right in the main downtown area. The rooms are small but have everything you need.
Stayed 3 nights in Oct 2022

10/10 Excellent

Stephanie Strah

Liked: Staff & service
Excellent location and immaculate room and property. Very professional and lovely staff.
Stayed 6 nights in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice time

Great stay. Nice location nice place good breakfirst! I would come back
Stayed 3 nights in Sep 2022

10/10 Excellent

Sandra Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern room. Very helpful staff.
Stayed 3 nights in Aug 2022

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all about location. We were in the heart of the old town. Walking distance to restaurants and shops. It was clean, safe and convenient. Rooms were nicely decorated. I highly recommend this hotel.
Stayed 3 nights in Jul 2022

4/10 Poor

Barbara

Liked: Cleanliness, staff & service
Disliked: Amenities
This hotel is old but clean the aircondlting is not cooling hardly anything. Staff is nice.
Stayed 5 nights in Aug 2022

8/10 Good

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit noisy. And entry keys / locks were a bit sticky. Noise in evening though hearing other guests was very noticeable
Stayed 1 night in Jul 2022

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Obrigada Browns

We have stayed at 3 of the Browns Hotels, and all of them have been wonderful stays. Our fav of the 3 was Browns Boutique Hotel, followed by Browns Downtown and then Brown's central. All are great, and all have a different vibe. All are located in a great location too. My suggestion it to upgrade one level from the standard. The Breakfast is great! Good value! The staff at all 3 were very helpful. Safe, clean, great service, and a wonderful value too. Stay at the Browns - we look forward to staying at the Avenues next; it is situated on the park ave of Portugal. Obrigada Browns
Stayed 2 nights in Jul 2022

6/10 Okay

Michael, Seattle

Disliked: Property conditions & facilities
The room we had was incredibly small. Two of us traveled and even with just our two carry-on bags (one bag each) it was a challenge to move around the room. The bathroom was also incredibly small. We've traveled to more than 20 countries and nearly 100 cities and this, by far, was the smallest hotel room we've ever had which made it quite uncomfortable to relax.
Stayed 4 nights in Sep 2022

6/10 Okay

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
My room was a jammed poorly designed set up. I had to squeeze around the corner of my bed to get to my clothes by a window in the back of the room. Just really awkward
Stayed 2 nights in Jun 2022

8/10 Good

Thomas, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff were good. There is a weird thing with the air conditioning where you need to place the controls in the correct place if not it turns on and off with a loud band. We figured this out BUT at 3 o'clock in the morning our neighbor did not and it stated banging. When we complained to the the front desk and asked him to contact the other room to correct the situation, he said "no, because they are probably sleeping ". at least they were able to sleep. We told the front desk the next morning but they did not seem very concerned. Also, the water in the shower changes from hot to cold often with no place to move out of the way when it happens. Other then one sleepless night it is a good hotel.
Stayed 6 nights in Jun 2022

6/10 Okay

William

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff at the hotel desk were great. However, the staff at the Breakfast Buffet were awful. We had an experence where we asked for one cup of decaf coffee and 30 minutes later; and after flagging down to additional staff personnel we were told the machine was broken -- but, then we received a cup of coffee 5 minutes after that. On another day, I arrived to a buffet that was out of scrambled eggs (the only cooked eggs offered other than hard boiled) - I immediately informed the staff and then wait another half hour for more eggs to arrive. However, during that half hour I was told twice that the kitchen staff was making the eggs. However, there is a window into the kitchen and I could see that they did not start cooking the eggs for 20 minutes after I requested them. To further emphasize the staff's lack of concern -- this was the week of WebSummit and while I waited for eggs - over 10 other people looked into the warmer for eggs and commented on the fact that there were none. But, none of the request seemed to matter to the staff - they just talked amongst themselves while the customers sat and waited. By the time the eggs finally arrived half of the guests that asked for them had left the breakfast area.

10/10 Excellent

Hai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Idéal

Quatrième sejour dans cet hôtel et toujours aussi agréable emplacement idéal et ambiance au top
Stayed 4 nights in Dec 2022

8/10 Good

Ana Lucia D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voltaria pela localização e conforto

Boa estadia , localização muito boa, quarto confortável, roupa de cama e banho boa, design de interior interessante, caprichoso, tablet, e Apple na UH, destaco a iluminação profissional . Voltaria e recomendo . Recepção não muito afetuosa, calorosa ou sequer gentil, mas ok. Ruim: nada no frigobar!
Stayed 6 nights in Oct 2022

10/10 Excellent

izumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ロケーション最高 ホテルのこだわりを感じる 景色は悪い
Stayed 2 nights in Oct 2022

10/10 Excellent

Clara

Stayed 1 night in Sep 2022

8/10 Good

Janet

Stayed 1 night in Sep 2022

10/10 Excellent

julien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon accueil avec explications sur les endroits à visiter. Propre et confortable avec soucis du détail. Très bien situé dans la ville. Bon service de chauffeur depuis l’aéroport.
Stayed 3 nights in Sep 2022

10/10 Excellent

francoise

Liked: Cleanliness, staff & service
Hotel très agréable personnel à l écoute très bien situé on reviendra avec plaisir
Stayed 3 nights in Sep 2022