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Altis Grand Hotel

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

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Photo gallery for Altis Grand Hotel

Premier Double Room | Minibar, in-room safe, desk, blackout drapes
Reception
Front of property
2 bars/lounges
Sauna, hot tub, Turkish bath, aromatherapy, facials, 4 treatment rooms

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
Clothes dryer
Pillow menu
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Single Room

Deluxe Single Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Single Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Dining table
LCD TV
Clothes dryer
Pillow menu
Blackout drapes/curtains
  • 23 sq m
  • Sleeps 1
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Premier Single Room

Minibar, in-room safe, desk, blackout drapes

Premier Single Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Dining table
LCD TV
Clothes dryer
Pillow menu
  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, blackout drapes

Family Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
Clothes dryer
Pillow menu
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Deluxe Double or Twin Room (with Extra Bed)

Minibar, in-room safe, desk, blackout drapes

Deluxe Double or Twin Room (with Extra Bed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Dining table
LCD TV
Clothes dryer
Pillow menu
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Suite

Suite | Minibar, in-room safe, desk, blackout drapes

Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
  • 55 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Double Room

Minibar, in-room safe, desk, blackout drapes

Premier Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Dining table
LCD TV
Clothes dryer
Pillow menu
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Map
Rua Castilho, 11, Lisbon, 1269-072

What's nearby

  • Avenida da Liberdade - 3 min walk - 0.2 miles
  • Marquis of Pombal Square - 7 min walk - 0.4 miles
  • Eduardo VII Park - 7 min walk - 0.4 miles
  • Rossio Square - 17 min walk - 0.9 miles
  • Santa Justa Elevator - 18 min walk - 1.0 mile

Getting around

  • Rato Station - 6 min walk
  • Rossio Station - 14 min walk
  • Humberto Delgado Airport (LIS) - 19 min drive

Restaurants

  • ‪Koppu Ramen Izakaya - ‬2 min walk
  • ‪Vintage Restaurante & Bar em Lisboa - ‬2 min walk
  • ‪DOTE - Cervejaria Moderna - ‬2 min walk
  • ‪A Padaria Portuguesa - ‬2 min walk
  • ‪V Rooftop Bar - ‬3 min walk

About this property

Altis Grand Hotel

Luxury hotel near Eduardo VII Park
Located close to Cinemateca Portuguesa Museum and Medeiros e Almeida Museum, Altis Grand Hotel provides a rooftop terrace, an art gallery on site, and a hair salon. Treat yourself to a manicure/pedicure, aromatherapy, or a facial at GSpa, the onsite spa. At the two on-site restaurants, enjoy lunch, dinner, kids' meals, light fare, and al fresco dining. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Babysitting (surcharge), a 24-hour front desk, and wedding services
  • Massage treatment rooms, meeting rooms, and a front-desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All 300 rooms offer comforts such as pillow menus and laptop-compatible safes, as well as thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with designer toiletries and showers
  • 32-inch LCD TVs with cable channels
  • Toasters, daily housekeeping, and desks

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 17 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 24 for adults and EUR 12 for children
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Grill Dom Fernando
  • Lobby Bar
  • Panoramic Bar S. Jorge
  • Rendez Vous Bistro

Things to do

  • Art gallery
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Dining table
  • Limited room service
  • Minibar
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Dryer
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property’s rooftop Terrace is closed seasonally from October to May.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 12 for children
  • Self parking fee: EUR 17 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: Swim caps are mandatory in the pool and spa. Guests may bring their own or purchase a cap at the property.
Children under 16 years old are allowed in the spa's indoor pool from 10 AM until 4 PM and must be accompanied by an adult.
Property Registration Number 1072

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Altis Grand
Altis Grand Hotel
Altis Grand Hotel Lisbon
Altis Grand Lisbon
Altis Hotel
Grand Altis
Hotel Altis
Hotel Altis Grand
Altis Grand Hotel Hotel
Altis Grand Hotel Lisbon
Altis Grand Hotel Hotel Lisbon

Frequently asked questions

Does Altis Grand Hotel have a pool?

Yes, this property has an indoor pool.

Is Altis Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Altis Grand Hotel?

Self parking is available for EUR 17 per day. Limited spots are available.

What time is check-in at Altis Grand Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Altis Grand Hotel?

Check-out is at noon.

Where is Altis Grand Hotel located?

Located in Lisbon City Center, this luxury hotel is steps from Cinemateca Portuguesa Museum and Medeiros e Almeida Museum. Botanical Garden and National Museum of Natural History are also within 10 minutes. Rato Station is 6 minutes by foot and R. Escola Politécnica Stop is 6 minutes.

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Altis Grand Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 661 out of 1001 reviews
Rating 8 - Good. 222 out of 1001 reviews
Rating 6 - Okay. 72 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

george

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel!!!
Stayed 3 nights in May 2025

8/10 Good

Beunka

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, clean, walkable, and nice area.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lewisowitz

Liked: Amenities
This is a very nice Hotel. The service staff was excellent.
Stayed 2 nights in Apr 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greta hotel, rooftop bar is amazing and the location is great
Stayed 3 nights in Mar 2025

10/10 Excellent

yu zhang

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Great service.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Great property with friendly staff! We experienced some unusually rainy weather during part of our stay, so the indoor pool, sauna, and hot tub were wonderful amenities to have during the storm.
Stayed 7 nights in Mar 2025

10/10 Excellent

Atiba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff were friendly.
Stayed 4 nights in Feb 2025

10/10 Excellent

Bernardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place to stay at

Amazing place to stay at. The staff is welcoming and helpful.
Stayed 4 nights in Dec 2024

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing
Stayed 4 nights in Feb 2025

8/10 Good

Sherry

Liked: Cleanliness, amenities, property conditions & facilities
Great location, rooms were ample size, very comfortable bed, great bath room and shower. Carpet needs cleaning on all floors, several burned out bulbs in our bathroom. Our friends traveling with us had problems with their room (construction going on in room next to them and AC not working) and had to be moved.
Stayed 1 night in May 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location. Just one comment about the room, it was very dark and could benefit with more lighting.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mohamadali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, friendly stuff, clean rooms
Stayed 3 nights in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An unforgettable New Year's experience in Lisbon

Amazing stay in a top property with outstanding service and friendly staff
Stayed 3 nights in Dec 2024

8/10 Good

Natascha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the property very much. The room was large, very comfortable and had all the amenities available. The breakfast at the property was ok. There was a good selection, however, for a 5 star hotel, I thought the breakfast room was more like a conference room turned into a breakfast area. The bar on the 12th floor served great cocktails and their bar menu (food) was great. The downstairs Bistro was also very good. It was centrally located and we could get to the Hop On Hop Off very easily on foot. There were some nice restaurants in walking distance.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jurgita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had great stay at the hotel. The staff were extremely helpful, friendly and nice. The facilities at hotel were very good, very clean. The room very comfortable too. The trip was to celebrate my husband’s 50 birthday. On the day of his birthday hotel surprised him with champagne and little cake, which was lovely. If we go back to Lisbon, we will stay in the hotel again for sure.
Stayed 3 nights in Feb 2025

10/10 Excellent

Giovanni

Very nice place. Comfortable beds.
Stayed 1 night in Nov 2024

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and helpful staff.
Stayed 6 nights in Jul 2024

10/10 Excellent

Ruzanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 5 nights in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was nice, lots of options.
Stayed 5 nights in Jul 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect for the city centre. The breakfast has everything anyone could wish for, but best of all are the friendly, professional and caring staff.
Stayed 4 nights in Oct 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing, real 5* hotel, customer service on point, i loved it there
Stayed 3 nights in Aug 2024

10/10 Excellent

Effie

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service; beautiful property.
Stayed 1 night in Aug 2024

10/10 Excellent

Saleiyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good place and very accommodating would recommend.
Stayed 3 nights in Aug 2024