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Sure Hotel by Best Western Lille Tourcoing Ex Hotel Garden

3.0 star property
Hotel with free parking, near Promenade de Flandre

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Photo gallery for Sure Hotel by Best Western Lille Tourcoing Ex Hotel Garden

Superior Room, 1 King Bed, Non Smoking, Garden View | Premium bedding, in-room safe, desk, blackout drapes
Lobby
Bar (on property)
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pet friendly
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 1 King Bed, Non Smoking, Garden View

Room amenity

Superior Room, 1 King Bed, Non Smoking, Garden View

Highlights

Soundproofed
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Room amenity

Family Room, Multiple Beds, Non Smoking

Highlights

Soundproofed
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Free bottled water
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Garden View

Standard Room, 1 Queen Bed, Non Smoking, Garden View | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Garden View

Highlights

Soundproofed
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
avenue Henri Becquerel, 3, Bondues, Hauts-de-France, 59910

What's nearby

  • Promenade de Flandre - 4 min drive - 3.1 miles
  • André Diligent Museum of Art and Industry - 7 min drive - 3.3 miles
  • Lille Grand Palais - 11 min drive - 8.5 miles
  • Lille Grand Square - 12 min drive - 8.5 miles
  • Pierre Mauroy Stadium - 14 min drive - 9.6 miles

Getting around

  • Colbert Station - 4 min drive
  • Roubaix Station - 7 min drive
  • Lille (LIL-Lesquin) - 22 min drive

Restaurants

  • ‪Pizzeria Del Corso - ‬3 min drive
  • ‪Burger King - ‬4 min walk
  • ‪La Capricieuse - ‬16 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Le Grenier - ‬4 min drive

About this property

Sure Hotel by Best Western Lille Tourcoing Ex Hotel Garden

Hotel near Promenade de Flandre
Located close to André Diligent Museum of Art and Industry, Sure Hotel by Best Western Lille Tourcoing Ex Hotel Garden provides a terrace, a garden, and dry cleaning/laundry services. The on-site restaurant, Le Garden, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a bar and conference space.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and express check-out
  • Express check-in, free newspapers, and concierge services
  • Guest reviews give top marks for the first-rate property condition
Room features
All 52 rooms include comforts such as premium bedding and pillow menus, in addition to perks like late night room service and free WiFi.
Extra amenities include:
  • Bathrooms with tubs or showers and hair dryers
  • Flat-screen TVs with premium channels
  • LED light bulbs, highchairs, and electric kettles

Languages

English, French, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 13.35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Garden

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • High chair
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 538 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic water bottles
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service

More

  • Desk
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available

Special check-in instructions

The front desk is open Monday - Thursday (6:30 AM - 9:30 PM) and Friday - Sunday (7:00 AM - 9:00 PM)
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of EUR 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13.35 per person
  • Pet fee: EUR 10.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and ANCV Chèques-vacances; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Comfort Garden Lille Tourcoing
Comfort Garden Lille Tourcoing Bondues
Comfort Hotel Garden Lille
Comfort Hotel Garden Lille Tourcoing
Comfort Hotel Garden Lille Tourcoing Bondues
Comfort Hotel Lille
Comfort Hotel Tourcoing
Hotel Comfort Tourcoing
Hotel Garden Lille
Hotel Lille Tourcoing
Sure By Lille Tourcoing Ex
Comfort Hotel Garden Lille Tourcoing
Sure Hotel by Best Western Lille Tourcoing
Sure Hotel by Best Western Lille Tourcoing Ex Hotel Garden Hotel

Frequently asked questions

Is Sure Hotel by Best Western Lille Tourcoing Ex Hotel Garden pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Sure Hotel by Best Western Lille Tourcoing Ex Hotel Garden?

Self parking is free at this property.

What time is check-in at Sure Hotel by Best Western Lille Tourcoing Ex Hotel Garden?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Sure Hotel by Best Western Lille Tourcoing Ex Hotel Garden?

Check-out is at noon. Late check-out is available for EUR 25 (subject to availability).

Where is Sure Hotel by Best Western Lille Tourcoing Ex Hotel Garden located?

Situated in Bondues, this hotel is 2.1 mi (3.4 km) from Promenade de Flandre and within 9 mi (15 km) of André Diligent Museum of Art and Industry and Lille Grand Square. Lille Grand Palais and Palace of Fine Arts are also within 9 mi (15 km).

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Sure Hotel by Best Western Lille Tourcoing Ex Hotel Garden Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 195 out of 421 reviews
Rating 8 - Good. 165 out of 421 reviews
Rating 6 - Okay. 43 out of 421 reviews
Rating 4 - Poor. 13 out of 421 reviews
Rating 2 - Terrible. 5 out of 421 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Good location

Basic hotel but good area
Stayed 3 nights in Oct 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location from the main roads. Secure parking on site. Great value.
Stayed 2 nights in Jul 2024

10/10 Excellent

yaacov

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kindness and service
Stayed 4 nights in Dec 2024

8/10 Good

Andrejs

Liked: Cleanliness, staff & service, property conditions & facilities
Ok place
Stayed 3 nights in Jul 2023

4/10 Poor

George

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed bugs - don’t stay here

Hotel was ok but it had bed bugs and we all got bitten
Stayed 2 nights in Aug 2024

8/10 Good

Leonard

Liked: Cleanliness, property conditions & facilities, room comfort

Clean & OK

Clean hotel, friendly service, surprised at the opening hours of the bar that closed much to early.
Stayed 2 nights in Nov 2023

8/10 Good

Leonard

Liked: Cleanliness, property conditions & facilities, room comfort
Good, comfortable and clean, but bar service closing at 21:30 was a shock
Stayed 2 nights in Nov 2023

8/10 Good

Bart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was exactly what we needed. Nothing fancy, just a quick stop to sleep and continue our journey the next day. Price was perfect for what we got in return.
Stayed 1 night in Aug 2023

4/10 Poor

Lianne

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Friendly staff and very good breakfast. Family rooms is spacious. Rooms are old, floors are dirty, a lot of mold in the bathroom. Not ok, espacially not for the price we paid.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived very late and the lady on the desk was amazing. The gates were locked when we arrived and she came out to help us. We hadn’t booked breakfast but she invited us to go in and have a coffee and croissant. Very impressed.
Stayed 1 night in Aug 2024

8/10 Good

nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ras accueil agréable
Stayed 2 nights in May 2025

6/10 Okay

Tracey

Stayed 1 night in Mar 2025

10/10 Excellent

Emmanuelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent !

Nous sommes venus en escale pour une réunion familiale, les chambres sont modernes et impeccables, le petit déjeuner est varié et copieux. De plus, j'ai oublié une huile de beauté que l'hôtel m'a réexpédié en 72h, je recommande donc aussi cet hôtel pour leur gentillesse et leur service client.
Stayed 1 night in Feb 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Cécile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons été très bien accueillis. La chambre était prête à l'heure et tres propre. Le petit parc est sympa! Le petit déjeuner est classique et copieux!
Stayed 1 night in Feb 2025

2/10 Terrible

Olivier

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Mélanie

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

VANIER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Goed hotel met uitstekende service. Kamers zijn wel klein en hotel is over het algemeen wat ouder.
Stayed 1 night in Dec 2024

10/10 Excellent

FLORIAN

Stayed 1 night in Dec 2024

10/10 Excellent

Laure

Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Stayed 1 night in Nov 2024

8/10 Good

HEI

Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024