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Sure Hotel by Best Western Lille Tourcoing

Property class: 3

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Photo gallery for Sure Hotel by Best Western Lille Tourcoing

A breakfast buffet with pastries, bread, and condiments. - Sure Hotel by Best Western Lille Tourcoing (Bondues)
A hotel room with a bed, a desk, a chair, a TV, and a window with curtains. - Sure Hotel by Best Western Lille Tourcoing (Bondues)
A person tending to plants in a wooden planter. - Sure Hotel by Best Western Lille Tourcoing (Bondues)
A lounge area with a checkered ceiling, a sofa, a table, and chairs. - Sure Hotel by Best Western Lille Tourcoing (Bondues)
An outdoor patio area with a wooden planter, outdoor seating, and umbrellas. - Sure Hotel by Best Western Lille Tourcoing (Bondues)
Located close to Promenade de Flandre and André Diligent Museum of Art and Industry, Sure Hotel by Best Western Lille Tourcoing provides a terrace, a garden, and dry cleaning/laundry services. The on-site restaurant, Le Garden, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and conference space.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Business services

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 King Bed, Non Smoking, Garden View

A hotel room with a bed, a desk, a chair, a mirror, and a wall painting.

Superior Room, 1 King Bed, Non Smoking, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Garden View

A hotel room with a bed, a desk, a chair, a mirror, and a wall painting.

Standard Room, 1 Queen Bed, Non Smoking, Garden View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a mirror, and a wall painting.

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Garden View

A black control panel with a numeric keypad and a small screen, likely for room access or control, on a wooden surface.

Superior Room, 1 King Bed, Non Smoking, Garden View

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

A black control panel with a numeric keypad and a small screen, likely for room access or control, on a wooden surface.

Family Room, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Garden View

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 Queen Bed, Non Smoking, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a wooden headboard, two bedside tables, and a colorful abstract painting on the wall.

Standard Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Bondues is home to Sure Hotel by Best Western Lille Tourcoing. André Diligent Museum of Art and Industry and Lille Grand Square are notable landmarks, and travelers looking to shop may want to visit Promenade de Flandre. Looking to enjoy an event or a game while in town? See what's going on at Pierre Mauroy Stadium. Take an opportunity to explore the area for outdoor excitement like horse riding. Visit our Bondues travel guide
Map
avenue Henri Becquerel, 3, Bondues, Hauts-de-France, 59910

What's nearby

  • A historic building with ornate architecture, a prominent clock tower, and a bustling square with pedestrians.
    Lille Grand Palais
    17 min drive - 8.1 miles
  • A historic building with ornate architecture, a clock tower, and a plaza with outdoor seating.
    Lille Grand Square
    20 min drive - 8.5 miles
  • An archway with a plaque in the foreground.
    Menin Gate Memorial
    36 min drive - 24.8 miles
  • Parc Clemenceau
    5 min drive - 1.2 miles
  • Pierre Mauroy Stadium
    18 min drive - 10.6 miles

Getting around

  • Colbert Station
    4 min drive
  • Roubaix Station
    7 min drive
  • Lille (LIL-Lesquin)
    22 min drive

Restaurants

  • Les 3 Brasseurs
    4 min drive
  • Pizzeria Del Corso
    3 min drive
  • Sushi Auchan
    3 min drive
  • Tout Chaud
    4 min drive
  • Subway
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 13.35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Garden

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • High chair
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 538 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Comprehensive food waste policy
  • No plastic water bottles
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service

More

  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available

Special check-in instructions

The front desk is open Monday - Thursday (6:30 AM - 9:30 PM) and Friday - Sunday (7:00 AM - 9:00 PM)
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of EUR 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13.35 per person
  • Pet fee: EUR 10.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and ANCV Chèques-vacances; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Sure Hotel by Best Western Lille Tourcoing pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Sure Hotel by Best Western Lille Tourcoing?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Sure Hotel by Best Western Lille Tourcoing?

Check-out is at noon. Late check-out is available for EUR 25 (subject to availability).

Where is Sure Hotel by Best Western Lille Tourcoing located?

Located in Bondues, this family-friendly hotel is 2.1 mi (3.4 km) from Promenade de Flandre, and within 9 mi (15 km) of André Diligent Museum of Art and Industry and Lille Grand Square. Lille Grand Palais and Pierre Mauroy Stadium are also within 9 mi (15 km).

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Reviews

Sure Hotel by Best Western Lille Tourcoing Reviews

8.6

Excellent

8.8

Cleanliness

7.4

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 228 out of 491 reviews
Rating 8 - Good. 181 out of 491 reviews
Rating 6 - Okay. 57 out of 491 reviews
Rating 4 - Poor. 16 out of 491 reviews
Rating 2 - Terrible. 9 out of 491 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was old, but what made it worth it was the staff who were super helpful. Definitely great place for a budget! Free secure parking as well! Definitely recommended for the staff!
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Tiny room, no air con and unhelpful EV charging policy so you cannot charge overnight without penalty. Would not choose to stay here again. That said, location was good and breakfast was well organised.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel. The restaurant was closed during my stay which was a little dissapointing
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location from the main roads. Secure parking on site. Great value.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting family nearby. Very friendly hotel staff. Ideal for my purposes.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kindness and service
Stayed 4 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Clean & OK

Clean hotel, friendly service, surprised at the opening hours of the bar that closed much to early.
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Good, comfortable and clean, but bar service closing at 21:30 was a shock
Stayed 2 nights in Nov 2023
Verified review

4/10 Poor

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Friendly staff and very good breakfast. Family rooms is spacious. Rooms are old, floors are dirty, a lot of mold in the bathroom. Not ok, espacially not for the price we paid.
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay here
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Good location

Basic hotel but good area
Stayed 3 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Ok place
Stayed 3 nights in Jul 2023
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was not the best experience.
Stayed 1 night in May 2026
Verified review

6/10 Okay

It’s quite small
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was exactly what we needed. Nothing fancy, just a quick stop to sleep and continue our journey the next day. Price was perfect for what we got in return.
Stayed 1 night in Aug 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed bugs - don’t stay here

Hotel was ok but it had bed bugs and we all got bitten
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived very late and the lady on the desk was amazing. The gates were locked when we arrived and she came out to help us. We hadn’t booked breakfast but she invited us to go in and have a coffee and croissant. Very impressed.
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities
Personnel très agréable
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 nuits, tout était très bien. La chambre au calme et au frais malgré le manque de clim, nous étions au Rdc sur le parc. Petit dejeûner très bien pour nous, d’autres personnes auraient apprécié un peu plus de choix en charcuterie et fromage. Le week-end lorsqu'il y a du monde, la jeune hôtesse courait pour recharger les plateaux, debarasser, et gérer les règlements sorties, une seconde personne ne serait pas du luxe. Mais elle faisait tout avec le sourire. Merci mademoiselle. Le parking fermé la nuit c’est parfait. Adresse à retenir.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Vriendelijke medewerkers, schone bedden en prima ontbijt. Kamers zijn gedateerd maar daar is de prijs ook naar. 3 snelladers voor klanten. Prima doorreis hotel.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel à l’écoute
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
4 bornes de charge rapide sur le parking de l’hôtel 👏
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Y
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel simplement efficace.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien assez grande pour une famille avec une belle fresque de Lille à l’intérieur. Parking sur place gratuit. Personnel agréable. Assez pour une nuit.
Stayed 1 night in Mar 2026