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L'Hermitage Gantois, Autograph Collection

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

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Photo gallery for L'Hermitage Gantois, Autograph Collection

Property amenity
Room, 1 Double Bed | Premium bedding, pillowtop beds, minibar, in-room safe
View from property
Indoor pool
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Pet friendly
  • Room service

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Pillowtop bed
Premium bedding
Bathrobes
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Pillowtop bed
Premium bedding
Bathrobes
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Pillowtop bed
Premium bedding
Bathrobes
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Pillowtop bed
Premium bedding
Bathrobes
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds

Executive Room, 2 Twin Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Executive Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Pillowtop bed
Separate bedroom
Premium bedding
Bathrobes
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Pillowtop bed
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Pillowtop bed
Separate bedroom
Premium bedding
Bathrobes
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Pillowtop bed
Separate bedroom
Premium bedding
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Pillowtop bed
Separate bedroom
Premium bedding
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Pillowtop bed
Premium bedding
Bathrobes
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
224 Rue Pierre Mauroy, Lille, Nord, 59000

What's nearby

  • Zenith Arena Concert Hall - 9 min walk - 0.5 miles
  • Lille Grand Square - 9 min walk - 0.5 miles
  • Lille Grand Palais - 11 min walk - 0.6 miles
  • Euralille - 11 min walk - 0.6 miles
  • Casino Barriere Lille - 15 min walk - 0.8 miles

Getting around

  • Mairie de Lille Station - 4 min walk
  • Lille (XFA-Lille Flandres Train Station) - 9 min walk
  • Lille (LIL-Lesquin) - 15 min drive

Restaurants

  • ‪A la Porte de Paris - ‬4 min walk
  • ‪Coffee Makers - ‬3 min walk
  • ‪Wally’s Coffee - ‬6 min walk
  • ‪Le Lovibond - ‬5 min walk
  • ‪Etoile Coffee - ‬5 min walk

About this property

L'Hermitage Gantois, Autograph Collection

Luxury boutique hotel near Lille Grand Palais
A terrace, a garden, and a library are just a few of the amenities provided at L'Hermitage Gantois, Autograph Collection. Treat yourself to a body scrub, aromatherapy, or a body wrap at the onsite spa. Be sure to enjoy lunch, dinner, and French cuisine at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Additional perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and train station pick-up service
  • Babysitting (surcharge), luggage storage, and a water dispenser
  • Outdoor furniture, a banquet hall, and books
Room features
All 72 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
More amenities include:
  • Childcare services and cribs/infant beds
  • Pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with tubs or showers and free toiletries
  • 39-inch flat-screen TVs with cable channels
  • Recycling, electric kettles, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Valet parking on site (EUR 40 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 25 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Estaminet Gantois
  • Le H

Things to do

  • Books
  • Full-service spa
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Crib (surcharge)
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (47 inch wide door)
  • Grab bar in bathtub (47 inches high)
  • Grab bar near toilet (31 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Crib (surcharge)
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Cribs (infant beds) are available for EUR 18.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.63 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Valet parking fee: EUR 40 per night (in/out privileges)
  • Pet fee: EUR 30.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 18.0 per night
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

L'Hermitage Gantois Autograph
L'Hermitage Gantois Autograph Collection®
L'Hermitage Gantois Autograph Collection® Hotel Lille
L'Hermitage Gantois Autograph Collection Hotel Lille
L'Hermitage Gantois Autograph Collection Hotel
L'Hermitage Gantois Autograph Collection Lille
L'Hermitage Gantois Autograph Collection
L'Hermitage Gantois, Autograph Collection Hotel
L'Hermitage Gantois, Autograph Collection Lille
L'Hermitage Gantois, Autograph Collection Hotel Lille

Frequently asked questions

Does L'Hermitage Gantois, Autograph Collection have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–9:00 PM.

Is L'Hermitage Gantois, Autograph Collection pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 30.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at L'Hermitage Gantois, Autograph Collection?

Valet parking is available for EUR 40 per night. Limited spots are available.

What time is check-in at L'Hermitage Gantois, Autograph Collection?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at L'Hermitage Gantois, Autograph Collection?

Check-out is at noon. Late check-out is available for a fee.

Where is L'Hermitage Gantois, Autograph Collection located?

Located in Lille Centre Ville, this luxury hotel is within a 15-minute walk of Hospice Gantois and Lille Grand Palais. Beffroi and Paris's Gate of Lille are just steps away. Mairie de Lille Station is only a 4-minute walk and Lille Grand Palais Station is 9 minutes.

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L'Hermitage Gantois, Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 386 out of 617 reviews
Rating 8 - Good. 161 out of 617 reviews
Rating 6 - Okay. 49 out of 617 reviews
Rating 4 - Poor. 18 out of 617 reviews
Rating 2 - Terrible. 3 out of 617 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Said

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at this luxurious hotel. My room was not as nice as the previous one, there was no view from the window and it was a little sombre, however I really enjoyed the pool and hammam again
Stayed 3 nights in Apr 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the older parts of the hotel and very much liked the wood panelled bedroom. The staff were friendly and efficient. Overall a very nice stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, impeccable service.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was amazing, it was really cool as it was a hospice for many years before it was converted into a hotel. The room was clean, beds were comfortable and the staff was amazing. The bar was stellar. If there was a question the front staff was there to help me out.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great!
Stayed 3 nights in Jun 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a gem, a true sanctuary in this lovely city.
Stayed 1 night in Sep 2024

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always expect the best here, and they always deliver
Stayed 4 nights in Nov 2024

8/10 Good

Marijke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very comfortable and the shower was good. Nice ambiance and a very good breakfast. The pool was a little bit cold and it was a pitty that we booked a hotel with a spa but we couldn’t book a treatment in all 3 days we were in the hotel.
Stayed 2 nights in Nov 2024

8/10 Good

Sandra

Staff very friendly and helpful. Room amenities: Nescafe powder instead of good coffee in a 5-star hotel?? Handle in shower was broken. Tiles damaged. All in all much room for improvement
Stayed 1 night in Jan 2025

10/10 Excellent

Annabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team at the hotel were amazing. They lets us check in before 3pm after a very early start to the day. The room was so comfortable and spacious. It was made up every day when we came home in the afternoon - this is a rarity in hotels these days. The hotel is walkable to all parts of the city and in a great location for the metro which is two stops from Lille Europe. Pool and steam room were never that busy and I nice way to start the day or unwind in the afternoon. Would definitely stay again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great as always

Love the place, always with a great ambiance, service and attention to the small things
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very comfortable and a good size. Staff very welcoming and good customer service. We had a lovely stay. Breakfast was plentiful and delicious. We had interconnecting rooms which was perfect for our family. However one of the showers was weak and not up to standard. The pool and spa was very clean. For the size and standard of hotel, perhaps more facilities like more showers and amenities would have been even better
Stayed 2 nights in Nov 2024

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, right in the Center, friendly staff. Had a great time
Stayed 1 night in Feb 2024

8/10 Good

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good stay, old hospice that maintains the old structure/gardens, pinturesque, only issue is that the place is quite old and you can hear people from other rooms or as walls are ceding, there are cracks in the e.g. bathroom door frame that offers little privacy.
Stayed 2 nights in Sep 2024

6/10 Okay

Jon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
When I checked out I was asked if I enjoyed my stay and I can say that I answered with honesty when I said YES. All in all I enjoyed my stay at this hotel. Feedback for the hotel as follows: Staff were exceptional. Very polite and helpful. Facilities are getting tired. If this Hotel wants to retain its 5* rating and measure up to other 5* hotels then they need to invest. 1st room we had had faulty AC. Staff, being excellent as ever, immediately moved us to another room. Here we had working AC but the curtains did not fully shut properly or meet in the middle so we had daylight streaming in first thing in the am. Small issue but also very easy to fix. The decor is starting to look very dated with threadbare carpets in the halls etc. The building itself is fantastic and with some investment in decor this could be a truly amazing destination hotel. Aside of the wearing furnishings, some small details like addressing the lack of cushions on the outdoor plastic rattan seats in the courtyard should be very simple to fix. Last recommendation - the weekend piano player in the lounge just seems very dated. No offence to him, he was good but it was like being transported to business hotel in the 90s :-) Anyway, this is also just personal feedback and I go back to my initial point. We very much enjoyed the stay. The hotel is in great location, the staff are great and Lille itself is an absolute hidden gem. We will be back!
Stayed 4 nights in Mar 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay here. Staff were very friendly and helpful, room was modern and clean. Nice and walkable from city centre but far enough away to be quiet.
Stayed 2 nights in Jul 2022

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

Fantastic stay at this lovely hotel !
Stayed 1 night in Aug 2022

10/10 Excellent

W Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Rooms very luxurious and come with deep bathtub, small fridge, safe and coffee machine. Takes a while for the hot water to heat up.
Stayed 1 night in Mar 2024

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty hotel

A really unique characterful property. Good faciliites and the pool and steam room were nice. The midday checkout meant we got opportunity to use them. The breakfast was quite poor given the room rate. We weren't offered fresh coffee, until the nespresso stopped working and the cooked breakfast was very poor quality.
Stayed 1 night in Jul 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy guest

Stunning hotel, a very short walk to the old town. Our room was beautiful, and the staff were incredibly friendly and efficient. Only one criticism - the lighting in the bathroom was seriously inadequate. We will definitely return!
Stayed 6 nights in Dec 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable hotel within walking distance of the centre of Lille. The cooked element of the buffet breakfast was cold (beans, scrambled eggs etc) which was disappointing.
Stayed 1 night in Nov 2023

8/10 Good

Hilary

Liked: Amenities
Nothing not to like about property
Stayed 3 nights in Dec 2023

6/10 Okay

emma

Not a 5* hotel

Not a 5*. No one helped with bags at the door. Parking was full so we had to drive around for over an hour to find anything. Building site next to our bedroom, nowhere near 5* experience.
Stayed 1 night in Dec 2023

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top hotel ontbijt erg goed
Stayed 1 night in Feb 2025

10/10 Excellent

Émilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On y retournera

Super hôtel qui a totalement répondu à nos attentes. Accueil au top, petit dej royale, ambiance très agréable. On y retournera.
Stayed 1 night in Jan 2025