Is Best Western Lichfield City Centre The George Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Lichfield City Centre The George Hotel?

Self parking is available for GBP 10 per night.

What time is check-in at Best Western Lichfield City Centre The George Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Where is Best Western Lichfield City Centre The George Hotel located?

Located in the heart of Lichfield, this hotel is steps from Samuel Johnson Birthplace Museum and The Old Guildhall Prison Cells. Lichfield Cathedral and Erasmus Darwin House are also within 15 minutes. Lichfield City Station is 6 minutes by foot.

8/10 Good

Jonathan

Jul 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfy room with good amenities. Great central location with parking available.

Stayed 1 night in Jul 2025

10/10 Excellent

Dean

May 1, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

I’ve been staying here on business for many years and it’s always a great stay. It has a lovely relaxing vibe to it and the staff are fantastic.

Stayed 1 night in Apr 2024

10/10 Excellent

Rebecca

Mar 6, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay, super clean room anf the confiest bed Ive ever slept in!!

Stayed 1 night in Mar 2023

6/10 Okay

Richard

Nov 22, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Comfy beds. The bedroom was very cold. Not enough heating in the hotel. Very good breakfast.

Stayed 1 night in Nov 2024

10/10 Excellent

Janine

Jan 22, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly check in and great service at Breakfast from the Gentleman sitting me down and serving tea and toast

Stayed 1 night in Jan 2024

10/10 Excellent

Greg

Aug 11, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

George was a great location for a weekend stay in Lichfield. Easy to park and very central to all the lovely attractions. Air con worked really well as did the shower. Bar area was very comfortable with expected prices.Rooms were clean and tidy with breakfast choice being superb. Would highly recommend.

Stayed 2 nights in Aug 2024

10/10 Excellent

Antony

Mar 5, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Genuinely can’t fault this hotel. Quick check-in, great location and the room was fantastic. Got this room on a deal but would happily pay full place & would definitely stay again if I were to visit Lichfield 😊

6/10 Okay

Iphone

May 25, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Bad start but a lovely old property.

An awful welcome. The hotel forgot to notify us that there was a fair ground in full flow in their carpark ! Receptionist explained that they were unaware of the issue ahead of the day. As a result. The £10 parking onsite became a £25 fee in a public carpark. Clumsy customer experience AT BEST! awkward walk with cases and more expence than planned. Room was spacious and as advertised. Although aircom had been deactivated. Windows open to a continuous rumble of a fan. A shame the finer details let down a lovely hotel.

Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Jan 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noise concerns

All aspects of the stay was very good but we had a room overlooking a pub called the walkabout and as this was a Saturday night, it appears to be open until 3am. Sleeping was not easy or possible as there was there was loud music and people talking quite loudly outside.

Stayed 1 night in Jan 2025

6/10 Okay

Maureen

Feb 13, 2025

The George hotel, lichfield.

The hotel was very ordinary. The rooms were never serviced during our stay. We used some wine glasses on the 2nd day of our 3 day stay, these glasses stayed in the room throuhtout our stay.. We booked twinned rooms for two couples but only 1 set of towels were left in the rooms, we both had to treck to reception for extra towels. £10.00 per night for parking...which you had to pay on entering the hotel. The signpost to the hotel's car park was not properly sign posted. I would recommend this hotel only for its location, its located right in the centre of the town.

Stayed 3 nights in Feb 2025

6/10 Okay

Adrian

Oct 20, 2024

Disliked: Property conditions & facilities

Back to the 80’s

Very tired hotel, parking dreadful as had to leave the car in a public car park and returned to find it damaged. Room tired and outdated, avoid this hotel at all costs !

Stayed 1 night in Sep 2024

8/10 Good

Andy

May 30, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than I had feared

This hotel is OK - it's a bit tired, the floors are creaky, I could hear the guy above me most of the night (superior room). I'd say 3* overall HOWEVER the staff here are excellent - Reception, housekeeping, waiting staff - everyone. That made the difference for me, will definitely stay again.

Stayed 1 night in May 2024

2/10 Terrible

Verified traveler

Jul 6, 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Regular traveler

Extremely dated property

Stayed 1 night in Jul 2022

8/10 Good

Chris

Jun 18, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recent stay

The room was rather small but was adequate for the one night. Also there was a lot of noise from the bar opposite ,which went on till 2:30 in the morning . The room was clean and the staff very helpful and friendly

Stayed 1 night in Jun 2023

8/10 Good

Steven

Dec 11, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice overnight stay

The hotel is well located and is a really nice old building. The standard is really good, the breakfast was amazing. Room nice and clean. The only negative I had is that it said Free parking at the hotel. I was going to park at the main carpark and pay, due to the hotel parking being full but I waited and someone left so I had their space. Upon checkin I still had to pay for parking. Apparently if booking through an agent you have to pay for parking, which is actually more than in the main carpark anyway!

Stayed 1 night in Dec 2023

8/10 Good

Richard

Jul 18, 2022

Liked: Cleanliness, staff & service, room comfort

Quaint, city centre hotel!

Clean, Comfortable and very convenient for the Lichfield Arts Festival 2022, which l was attending! The hotel was in the process of some re-decorating, which didn’t bother me, but would have been nice to receive some recompensation for the inconvenience! The weather was exceptionally hot and l was grateful for the cooling fan supplied in my 2nd floor room! I didn’t bother with breakfast, but looks good! Staff we’re very helpful!

Stayed 2 nights in Jul 2022

4/10 Poor

Benjamin

Aug 29, 2023

Disliked: Staff & service, property conditions & facilities

Booked a comfort double room, but was given a twin room with no air con overlooking the street so couldn’t even have the windows open due to street noise. Cramped room, at the far end of the hotel which was a maze a get to. When asked to move was told no more rooms available. Complained to front desk who was nice and said manager would contact me but still no response. Only saving grace was it was convenient for festival we were attending. Would not stay again

Stayed 1 night in Aug 2023

6/10 Okay

Verified traveler

Oct 26, 2023

Liked: Cleanliness

Average hotel

Our room was extremely warm when we arrived mid afternoon. We turned off the radiator and tried to open a window to get some fresh air, however it was only possible to open the secondary internal double glazed portion and not the original window behind. Consequently the room was still too warm to sleep comfortably when we went back to the room around 11pm. All the staff were very friendly and helpful. The public rooms are nice, but bedroom was a bit dated. Hot buffet breakfast was very good. There is an additional £8 / night parking charge on arrival. Parking is only complimentary for guest who book direct with the hotel. All 3rd party booked rooms incur an additional charge!! I was not impressed by this.

Stayed 1 night in Oct 2023

2/10 Terrible

Della

Jun 5, 2023

Liked: Staff & service, property conditions & facilities

We had booked a two day stay over with breakfast but left after one night because of the noise from the nightclub/bar across the road. It played very loud music until 3 am. I think this should be stated in the details that it is noisy through the evening and night. When we told the receptionist that we are checking out early we wasn’t asked why because I think it has been said before. Also the room was quite small not like the photo and very hot. The room was a double room but we had to fight over the hot chocolate and biscuit as there was only one. Apart from that the staff were very friendly.

Stayed 2 nights in Jun 2023

4/10 Poor

Kim

Dec 19, 2022

Disliked: Staff & service, room comfort

Damn cold night

Sadly, we were greeted by a very surly receptionist on the evening of Friday 16th Dec. Before going out for the evening, my partner spoke to the same receptionist to say the heating wasn’t working & asked for a plug in heater, only to be told there were none left, my partner then asked if maintenance could help, while we were out, to which he got a muttered reply. The room was still freezing on our return, we reported this to another surly receptionist on check out, no apology, no offer of any compensation, she only asked if we had reported the fault at the time & said ‘Oh, that’s a shame’ Appalling customer service from both receptionists, having stayed here before, we expect better. All of this was topped off by very loud noise from the street below until 3am. Very much doubt we will return. The second evening of our stay, we were at St Johns House, Lichfield… wow! A world of difference, a true 5 star experience, for just £20 more than a dreadful night at this hotel.

Stayed 1 night in Dec 2022

4/10 Poor

Verified traveler

Oct 2, 2023

Disliked: Staff & service, property conditions & facilities, room comfort

Untruthful room location before booking

Before using this website I range the hotel because they only had one room left, and was assured this room faced the rear, away from the noisy bar which shuts at 3am. Turns out this was untrue, the room was on the front corner and the bar was 50 yards away. We could hear the noise through the night, it was vital to get some sleep hence why I rang. There were also major problems parking, the hotel carpark was full, as was the big council carpark adjacent. I got locked away from my room because we got one card and my wife had gone to bed without a phone, so the security door to upstairs couldn't be bypassed. At this point the bar was shut (11pm) and there was nobody on reception, waiting 10 minutes. Luckily another guest let me through. The reception is meant to be manned constantly. The room was a weird shape with a sloping floor and very old fittings with poor quality secondary glazing. All in all a vastly overpriced, tired hotel which was OK but had major flaws, originating with an untruthful phone call.

Stayed 1 night in Sep 2023

4/10 Poor

David

Jun 18, 2023

Disliked: Property conditions & facilities, room comfort

Get air con please or let us open window!!!!

We arrived at hotel around 1.30pm. It was too early for check in but I asked politely if room was available and I was told quite curtly that check in was 3pm. I am pretty sure they had rooms serviced but they charge a £25 early check in fee so I get the impression will never offer early check in without paying for it. I was told also that I would have to pay £5 car park fee that was never mentioned on any paperwork (I checked). We left our bag as we had to drive into Birmingham to park for the Bruce Springsteen gig. We returned at around 1am and saw the night porter who told me a parking fee didn’t apply as I’d booked before they changed this. He gave us our room key but when we arrived at our room the key didn’t work. We saw a hotel employee in the corridor who asked if we were ok. I explained about key and he tried without success so he went and got a different key. The door opened but the room was like a furnace. There was heat coming from one of the appliances and the windows couldn’t be opened. There was no possibility that a human being could have slept in that room. I would estimate it was over 30 degrees in there. The hotel employee agreed that we couldn’t stay in that room so after about 15 mins wait we were transferred to the room next door. It was cooler in that room but still very hot. We had a very poor sleep. After breakfast we went back to room and realised just how hot it was. I don’t think we would have survived the night in original room. Just awful.

Stayed 1 night in Jun 2023

10/10 Excellent

Rachel

Aug 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great overnight stay at The George Hotel which is centrally located in the city and within walking distance of all the shops and attractions. Room was spacious and had all the amenities we needed for an overnight stay. Staff welcoming and helpful and would recommend to others and return if staying in the area again

Stayed 1 night in Aug 2025

6/10 Okay

Francis

Jul 13, 2025

Liked: Cleanliness

Decent hotel, feels slightly dated

Exceptionally hot weather. Fan was provided but air conditioning unit was inoperative. We were told they were being changed. Hence rooms were stiflingly hot.

Stayed 1 night in Jul 2025

10/10 Excellent

MARTIN

Jun 28, 2025

Liked: Cleanliness, staff & service, amenities

Another good stay. Well organised, clean and good food at reasonable prices. Only downside was that, on one of the hottest nights of the year so far, the aircon wasn’t enabled and so a hot, sticky night ensued. But a nice place to stay and Lichfield itself is a good place to visit.

Stayed 1 night in Jun 2025

Best Western Lichfield City Centre The George Hotel

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Standard Room, 1 Double Bed, Non Smoking (Walk-in Shower)

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Best Western Lichfield City Centre The George Hotel

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Best Western Lichfield City Centre The George Hotel Reviews

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