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Shangri-La Lhasa

4.5 star property
Luxury hotel with 2 restaurants and 2 outdoor pools

Choose dates to view prices

Photo gallery for Shangri-La Lhasa

Lobby lounge
Lobby
Interior detail
Horizon Club Twin Room | Free minibar, in-room safe, desk, soundproofing
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Breakfast available
  • Spa
  • Room service
  • Bar

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for 1 Bedroom Apartment

Free minibar, in-room safe, desk, soundproofing

1 Bedroom Apartment

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 86 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Deluxe Apartment

Free minibar, in-room safe, desk, soundproofing

1 Bedroom Deluxe Apartment

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 250 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Potala View King Room

Horizon Club Potala View King Room | Free minibar, in-room safe, desk, soundproofing

Horizon Club Potala View King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
LCD TV
Separate bedroom
Bathrobes
  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club with Potala View Twin Bedroom

Free minibar, in-room safe, desk, soundproofing

Horizon Club with Potala View Twin Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
LCD TV
Separate bedroom
Bathrobes
  • 54 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

Free minibar, in-room safe, desk, soundproofing

Deluxe Suite

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
LCD TV
  • 124 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Twin Room

Free minibar, in-room safe, desk, soundproofing

Horizon Club Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
LCD TV
2 bedrooms
Bathrobes
  • 54 sq m
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room

Free minibar, in-room safe, desk, soundproofing

Premier Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
LCD TV
Separate bedroom
Bathrobes
  • 64 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Garden view

Executive Suite

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
LCD TV
Separate bedroom
  • 86 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite Potala View King

Executive Suite Potala View King | Free minibar, in-room safe, desk, soundproofing

Executive Suite Potala View King

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
LCD TV
2 bedrooms
  • 86 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Free minibar, in-room safe, desk, soundproofing

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
LCD TV
2 bedrooms
Bathrobes
  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room

Free minibar, in-room safe, desk, soundproofing

Deluxe King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
LCD TV
Separate bedroom
Bathrobes
  • 43 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Shangri-La)

Free minibar, in-room safe, desk, soundproofing

Presidential Suite, 1 King Bed (Shangri-La)

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
LCD TV
  • 250 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club King Room

Free minibar, in-room safe, desk, soundproofing

Horizon Club King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Free minibar items
LCD TV
Separate bedroom
Bathrobes
  • 54 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

View from property

The St. Regis Lhasa Resort

  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 55 reviews
The St. Regis Lhasa Resort

About the neighborhood

Map
19 Norbulingka Road, Lhasa, Tibet, 850000

What's nearby

  • Tibet Museum - 6 min walk - 0.4 miles
  • Lasa Museum - 14 min walk - 0.8 miles
  • Potala Palace - 2 min drive - 1.4 miles
  • Drepung Monastery - 7 min drive - 4.4 miles
  • Jokhang Temple - 8 min drive - 2.5 miles

Getting around

  • Lhasa (LXA-Gonggar) - 64 min drive

Restaurants

  • ‪食草堂酒吧 - ‬12 min walk
  • ‪云顶咖啡厅 - ‬2 min walk
  • ‪今生遇见咖啡 - ‬9 min walk
  • ‪柒零年代 - ‬8 min walk
  • ‪雅拉香波 - ‬9 min walk

About this property

Shangri-La Lhasa

Luxury hotel located in Chengguan District
You can look forward to a terrace, a garden, and dry cleaning/laundry services at Shangri-La Lhasa. Indulge in a massage at CHI, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. In addition to a bar and a health club, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 2 outdoor pools and an indoor pool
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Concierge services, smoke-free premises, and a banquet hall
Room features
All 289 rooms include comforts such as 24-hour room service and air conditioning, as well as perks like free stocked minibars and bathrobes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 40-inch LCD TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 99 to 198 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Altitude
  • Shambala
  • Shang Palace

Things to do

  • 2 outdoor pools
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool

Family friendly

  • 2 outdoor pools
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 6 PM
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 99 to 198 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Shangri Hotel Lhasa
Shangri Lhasa
Shangri-La Hotel, Lhasa Tibet
Shangri-La Lhasa Hotel
Shangri-La Lhasa Lhasa
Shangri La Hotel Lhasa
Shangri-La Lhasa Hotel Lhasa

Frequently asked questions

Does Shangri-La Lhasa have a pool?

Yes, this property has an indoor pool and 2 outdoor pools.

Is Shangri-La Lhasa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Lhasa?

Self parking and valet parking are free at this property.

What time is check-in at Shangri-La Lhasa?

Check-in start time: noon; Check-in end time: 6 PM.

What time is check-out at Shangri-La Lhasa?

Check-out is at noon.

Where is Shangri-La Lhasa located?

Located in Chengguan District, this luxury hotel is within a 15-minute walk of Tibet Museum, Norbulingka, and Lasa Museum. Potala Palace and Ramoche Temple are also within 3 mi (5 km).

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Shangri-La Lhasa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 33 out of 62 reviews
Rating 8 - Good. 19 out of 62 reviews
Rating 6 - Okay. 6 out of 62 reviews
Rating 4 - Poor. 3 out of 62 reviews
Rating 2 - Terrible. 2 out of 62 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wing Yun

Liked: Cleanliness, amenities, property conditions & facilities
very good service
Stayed 1 night in May 2025

10/10 Excellent

Xiao

Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and comfy stay

Stayed 1 night in Jun 2024

10/10 Excellent

huu hoang Hiep

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024

8/10 Good

Ngat Yuk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
好是好就是有點舊了，早餐是非常不錯的，但是就價格來說還是偏貴
Stayed 5 nights in Oct 2023

8/10 Good

Joseph

Stayed 3 nights in Aug 2023

8/10 Good

Jing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

总体不错，服务有待改进

普通服务员对客人的服务意识欠佳
Stayed 2 nights in May 2021

8/10 Good

ming kuen

服務水準問題

整體來說真的不是五星飯店服務水準，可能是淡季，職員非常少，，入住感覺真的不好，員工服務不專業，我曾入住過曼谷、台灣、北京、香格里拉酒店，拉薩這間是我不喜歡的
Stayed 5 nights in Dec 2019

8/10 Good

DuckDuck, DuckDMacau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
空間大，景觀好，員工有禮，整潔安靜。房間太悶，空氣不流通，要通知員工開窗，但開窗後卻很冷。房間有加濕器。
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Dinner buffet is excellent. The room size is smaller comparing St Regis and steam sauna does not work.
Stayed 1 night in Oct 2019

10/10 Excellent

JS, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. John was extreamly helpful and hospitable. He made check in a very pleasant experience and arranged amazing details for our friend who was having her birthday.
Stayed 1 night in Sep 2019

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveler

Due to lack of information from our side, about an extra visa for Tibet, I could not travel and lost a lot of money on my bookings! Thank you! I will not use your services again!
Stayed 4 nights in Aug 2019

8/10 Good

HONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
香格里拉酒店集团的酒店，其品质要求比较均衡，虽然拉萨的香格里拉酒店也属于不错，但是还有进步的空间。
Stayed 2 nights in Jun 2019

10/10 Excellent

viktor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best hotel in lhasa

bery nice, and very good staff , fluent english. so satisfy
Stayed 1 night in Jun 2019

10/10 Excellent

Kim Fung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The environment is really comfortable
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Chinese service / Hong Kong prices

A good option for stays in Lhasa. Located in new Chinese area, but adjacent to Potala Palace. Hotel is in good condition. But prices are very high (think Hong Kong levels) but with service standards far below. Very few staff in hotel, and very few can speak even basic English. Horizon Club very poor value. One staff person only. Cannot speak any English. Very basic food offering. St Regis might be a better option? Certainly closer to Tibetan quarter.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

10/10 Excellent

TSZ HO, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
真正五星級酒店的服務
Stayed 4 nights in Mar 2019

10/10 Excellent

Wai Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
大堂接待員十分友善，還替我們upgrade了房間，還幫了我們叫車。2樓的咖啡廳有小吃和沙拉，休閑很不錯，還有24小時的氧氣室，晚上有高山反應睡不著也不怕。
Stayed 6 nights in Jan 2019

6/10 Okay

C, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
各樣設備都很好，特別是設有24小時氧吧。 可惜在不吸煙的房間經常聞到煙味。在控制除煙服務方面仍有改善空間，如果設有無煙房間樓層就更好了。
Stayed 6 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Great reception Lily Yang, super friendly and helpful. The only thing is the room cleaning, not really thorough especially the bathtub... overall good hotel.
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018