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Best Western Richmond Hotel

2.5 star property
Hotel in Richmond with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Best Western Richmond Hotel

Indoor pool
Free daily buffet breakfast
Garden
Lobby
Desk, blackout drapes, iron/ironing board, WiFi
The Best Western Richmond Hotel offers comfort and relaxation with a spa tub, indoor pool, and 24-hour gym. Enjoy free WiFi, luggage storage, and a welcoming atmosphere from attentive staff.

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry

Room options

Check availability for these dates

Tonight

Sep 13 - Sep 14
Check availability for tonight Sep 13 - Sep 14

Tomorrow

Sep 14 - Sep 15
Check availability for tomorrow Sep 14 - Sep 15
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, blackout drapes, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(29 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Desk, blackout drapes, iron/ironing board, WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor) | Desk, blackout drapes, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Richmond is home to Best Western Richmond Hotel. Hummel Planetarium and Paradise Cove Aquatic Center are local attractions and those in the mood for shopping can visit Richmond Centre Mall and Richmond Peddler's Mall. Log House Craft Gallery and Old Town Fudge Factory are also worth visiting.
Visit our Richmond travel guideOpens in a new window
Map
100 Eastern Bypass, Richmond, KY, 40475

What's nearby

  • Richmond Centre Mall - 8 min walk - 0.5 miles
  • Eastern Kentucky University - 17 min walk - 0.9 miles
  • EKU Center for the Arts - 2 min drive - 1.1 miles
  • Hummel Planetarium - 3 min drive - 1.5 miles
  • Lake Reba - 12 min drive - 4.7 miles

Getting around

  • Blue Grass Airport (LEX) - 38 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Chick-fil-A - ‬7 min walk
  • ‪Chick-fil-A - ‬4 min drive
  • ‪Cook Out - ‬3 min walk
  • ‪Rally's - ‬14 min walk

About this property

Best Western Richmond Hotel

Property highlights
At Best Western Richmond Hotel, you can look forward to a free breakfast buffet, dry cleaning/laundry services, and a 24-hour gym. For some rest and relaxation, visit the hot tub. Free WiFi in public areas and a 24-hour business center are available to all guests.
Other perks include:
  • An indoor pool
  • Free self parking
  • RV/bus/truck parking, express check-out, and free newspapers
  • A front-desk safe, a computer station, and a vending machine
  • Guest reviews give top marks for the helpful staff
Room features
All 141 rooms offer comforts such as air conditioning, in addition to amenities like WiFi. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • LCD TVs with cable channels
  • Wardrobes/closets, refrigerators, and microwaves

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2,314 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 17 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the fitness facility with adult supervision

Property is also known as

Best Western Holiday Plaza
Best Western Holiday Plaza Hotel
Best Western Holiday Plaza Hotel Richmond
Best Western Holiday Plaza Richmond
Best Western Richmond
Best Richmond Hotel Richmond
Best Western Richmond Hotel Hotel
Best Western Richmond Hotel Richmond
Best Western Richmond Hotel Hotel Richmond

Frequently asked questions

Does Best Western Richmond Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–11:00 PM.

Is Best Western Richmond Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Richmond Hotel?

Self parking is free at this property.

What time is check-in at Best Western Richmond Hotel?

Check-in start time: 3 PM; Check-in end time: 3:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Richmond Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Richmond Hotel located?

Situated in Richmond, this hotel is within a 15-minute walk of Cinemark At Richmond Centre, Richmond Centre Mall, and Richmond Peddler's Mall. Eastern Kentucky University and EKU Center for the Arts are also within 1 mi (2 km).

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Best Western Richmond Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 282 out of 1000 reviews
Rating 8 - Good. 311 out of 1000 reviews
Rating 6 - Okay. 156 out of 1000 reviews
Rating 4 - Poor. 122 out of 1000 reviews
Rating 2 - Terrible. 129 out of 1000 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are undergoing renovations which is clearly stated when you check in. The floors are beautiful and can tell it will be amazing when completed
Stayed 1 night in Jul 2025

2/10 Terrible

Matthew

Disliked: Cleanliness, amenities, property conditions & facilities
Someone running Jack hammer at 6:30 am
Stayed 1 night in Aug 2025

10/10 Excellent

James

Very friendly and respectful
Stayed 1 night in Jun 2025

2/10 Terrible

Rosetta

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only good thing about it was the room was big
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very convenient to the Interstate and several eateries.
Stayed 1 night in Mar 2025

2/10 Terrible

Holly

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely the worst place ever ! Should be condemned and shut down . I didn’t even and up staying there because the room looked like “Bates Motel “ and I felt very unsafe and uncomfortable being in the area with the room in the condition it was in .
Stayed 1 night in Jul 2025

10/10 Excellent

Deidre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet, great bed(s)
Stayed 1 night in Apr 2025

10/10 Excellent

Audra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The renovations are apparent. My room was newly remodeled and nicely appointed.
Stayed 1 night in Jun 2025

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities
This is a property undergoing major renovation with the shoddiest materials and workmanship imaginable. If you want a lobby that's a construction site, open electrical boxes in your room, etc., go ahead and stay here. Otherwise, keep away.
Stayed 1 night in Jul 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and nicely remodeled, staff was very friendly and helpful.
Stayed 1 night in Mar 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice overall.

Nice room and excellent staff. The breakfast was excellent 👌 There was a wedding party downstairs that was loud and went on most of the night.
Stayed 1 night in Mar 2025

2/10 Terrible

Jasvir

Disliked: Cleanliness, property conditions & facilities
Worst hotel .. plumbing issues. Toilet want flushing.. just stay away
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Average at best

The room was typical. There was construction next door tha started early in the morning. Other guests were loud and obnoxious. Oblivious to anyone else staying there.
Stayed 4 nights in Jun 2025

2/10 Terrible

Steve

Disliked: Cleanliness, property conditions & facilities
The receptionist was nice enough, but the area and room were awful. Parking lot was filthy and I'm pretty sure a drug deal was going on. The door wouldn't open properly. The smell in the hallway was terrible. Once we entered our room, there was a hole in the floor and bugs in the corner. Looked like it hadn't been swept. I've stayed in some budget motels, but I did not feel safe here.
Stayed 1 night in Jul 2025

2/10 Terrible

Jordan

Disliked: Cleanliness, amenities, property conditions & facilities
Broken keypads around the building - people were propping external doors open with rocks. The pool and hot tub were both down for renovations which was not mentioned before booking this room. broken tv in the room. Air conditioner in room worked well.
Stayed 2 nights in Jun 2025

4/10 Poor

Dori

Liked: Staff & service
Disliked: Cleanliness
The pool area was dirty and the fitness center was filthy-exercise equipment laying on floor, weight resistance machine broke and drywall dust all over. Remodeled room was good and bed was comfortable
Stayed 1 night in Apr 2025

6/10 Okay

Ali

Liked: Staff & service, room comfort
We stopped on the way heading thru to Townsend TN. When we pulled up we couldnt really tell if it is open
Stayed 1 night in Apr 2025

4/10 Poor

Megan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff friendly and helpful. The hotel is being remodled,so there are repairs going on everywhere. We were in a already remodel room and kept falling on the foot sized hole in the middle of the room,wall holes with exposed wires also. The whole place is in a horrible state of disrepair. Also there was a old dirty washcloth hanging from the shower curtain.
Stayed 1 night in Jun 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AAA+ Hotel

Was an amazing weekend get away, clean rooms, awesome staff.
Stayed 2 nights in Mar 2024

2/10 Terrible

Grace

Disliked: Cleanliness, amenities, property conditions & facilities
Left the property with bug bites all over my legs. The beds look like they are from the 80’s. Holes in the wall in bed room. Shower rod was disconnected from the wall. Couldn’t event get out door open. Went to breakfast and there were bugs everywhere. Long story short I would not recommend at all.
Stayed 1 night in May 2025

8/10 Good

Clinton

Liked: Cleanliness, staff & service, room comfort

Good stay

The check in was quick and the staff was friendly. The room was clean and parking was good. They are doing updates on the facility, but we had a good stay.
Stayed 4 nights in Nov 2024

10/10 Excellent

Colleen

No hot water was a problem
Stayed 1 night in Apr 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Quiet and the staff was very accommodating. Breakfast was great.
Stayed 1 night in Sep 2024

4/10 Poor

Aaron

Liked: Cleanliness
Disliked: Property conditions & facilities
I was unaware the property was being renovated when booked. It had a lot of construction going on which left areas looking dirty and unpleasant.
Stayed 1 night in Mar 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place under construction, but there was no problem. Breakfast was great.
Stayed 1 night in Oct 2024

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