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SureStay Plus Hotel by Best Western Lethbridge

2.5 star property
Travelers soak in the spa tub for rejuvenation or keep up with fitness routines at the gym, while attentive staff ensure a memorable stay experience

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Photo gallery for SureStay Plus Hotel by Best Western Lethbridge

Spa - SureStay Plus Hotel by Best Western Lethbridge (Lethbridge)
A reception area with a stone counter, a clock, a television, and a coffee machine. - SureStay Plus Hotel by Best Western Lethbridge (Lethbridge)
Desk, laptop workspace, blackout drapes, iron/ironing board - SureStay Plus Hotel by Best Western Lethbridge (Lethbridge)
Restaurant - SureStay Plus Hotel by Best Western Lethbridge (Lethbridge)
Exterior - SureStay Plus Hotel by Best Western Lethbridge (Lethbridge)
SureStay Plus Hotel by Best Western Lethbridge offers a peaceful retreat near Nikka Yuko Japanese Garden. Guests can relax in the spa tub after a day of exploring, maintain workout routines at the on-site gym, and fuel up with continental breakfast before heading out.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

A hotel room with a large bed, a framed picture on the wall, a lamp, a chair, and a patterned carpet.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

A hotel room with a bed, a desk, a microwave, a TV, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

9.6 out of 10
Exceptional
(8 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

A hotel room with two beds, a desk, a chair, a lamp, and two framed pictures on the wall.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

9.4 out of 10
Exceptional
(43 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

9.4 out of 10
Exceptional
(17 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

A hotel room with a bed, a desk with a lamp, a television, and a mirror.

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Refrigerator & Microwave)

9.2 out of 10
Wonderful
(17 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

A hotel room with two beds, a desk, a chair, a lamp, and two framed pictures on the wall.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.0 out of 10
Wonderful
(15 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

1 King Bed, Non-Smoking, Flat 32 Inch Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

1 King Bed, Non-Smoking, Flat Screen Television, Sofa, Microwave and Refrigerator, High Speed Internet Access, Coffee Maker

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Accessible-1 Queen, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in South Lethbridge, a neighborhood in Lethbridge, SureStay Plus Hotel by Best Western Lethbridge is near the airport. Siam Thai Massage & Spa and Paradise Canyon Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Nikka Yuko Japanese Garden and Henderson Lake. Looking to enjoy an event or a game while in town? See what's going on at Enmax Centre. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as hiking/biking trails. Visit our Lethbridge travel guide
Map
2225 Mayor Magrath Dr S, Lethbridge, AB, T1K7M1

What's nearby

  • A serene pond with a pagoda, surrounded by autumn-colored trees and a grassy area.
    Nikka Yuko Japanese Garden
    2 min drive - 1.5 miles
  • A group of ducks swimming in a calm body of water with tall grass on the left.
    Henderson Lake
    2 min drive - 1.5 miles
  • Enmax Centre
    12 min walk - 0.7 miles
  • The Movie Mill
    13 min walk - 0.7 miles
  • Lethbridge College
    14 min walk - 0.8 miles

Getting around

  • Lethbridge, AB (YQL-Lethbridge County)
    5 min drive

Restaurants

  • McDonald's
    2 min drive
  • Cora
    2 min drive
  • McDonald's
    6 min walk
  • Dairy Queen
    16 min walk
  • Wendy's
    11 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Hot tub
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Built in 2003
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per day, plus a deposit of CAD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: CAD 50.00 per stay
  • Pet fee: CAD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Frequently asked questions

Is SureStay Plus Hotel by Best Western Lethbridge pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a deposit of CAD 50.00 per stay and a fee of CAD 20 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Lethbridge?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at SureStay Plus Hotel by Best Western Lethbridge?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is SureStay Plus Hotel by Best Western Lethbridge located?

Located in South Lethbridge, this hotel is within a 15-minute walk of Enmax Centre and Lethbridge College. Nikka Yuko Japanese Garden and Henderson Lake are also within 2 mi (3 km).

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Reviews

SureStay Plus Hotel by Best Western Lethbridge Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 474 out of 1006 reviews
Rating 8 - Good. 398 out of 1006 reviews
Rating 6 - Okay. 85 out of 1006 reviews
Rating 4 - Poor. 31 out of 1006 reviews
Rating 2 - Terrible. 18 out of 1006 reviews

Reviews

Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good AC, friendly staff. Good breakfast. Will stay here next time visiting Lethbridge.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and spacious The breakfast was tasty and the coffee machine was a pleasant surprise. The Keurig coffee brewed an excellent expresso
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Sathya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff were friendly
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Rina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is so nice!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Yimin

Liked: Staff & service
It's an old hotel, nice staff, it seemed cleaned, king bed was comfy and good.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great, nice clean room
Stayed 1 night in May 2026
Verified review

8/10 Good

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean it did the job
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was simple but nice. The machines seemed to be slow. Toaster, coffee maker but they worked. Great location.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great staff would definitely recommend and stay here again.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and quiet, nice beds, great breakfast.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Mijail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it is a very clean property and staff was friendly.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was excellent with good healthy choices. There was no shampoo so I interrupted my shower to go back to my bag and get my own. Bed was exceptionally comfortable and spotlessly clean and crisp. Admission clerk was excellent but morning staff were struggling. In fairness they were overworked. Great value for what I received.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Gerald T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like staying here... the staff are excellent, the place is clean and comfortable!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Erin

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and were able to accommodate my needs, would definitely stay there again
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Kim Oanh

My second trip for work and I love it! Will be back, rooms were clean and breakfast was good
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Great location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was wonderful. The staff was friendly and the property was very clean. The only negative I can report is that the hot tub discoloured my swimsuit but other than that the stay was perfect.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great room staff excellent lots of road noise but we had earplugs with us. Great location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Comfortable beds. Enjoyed my stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Alida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is our hotel of choice in Lethbridge. The location is ideal. More importantly, staff is consistently pleasant and professional in all respects. Rooms are spacious and well-appointed, and very quiet! Breakfast is more than adequate. We definitely recommend this property.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

shawn

Liked: Cleanliness
Clean room comfortable bed
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kim Oanh

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and enjoyed the pet friendly suite and breakfast! I’ll definitely book again :)
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, amenities
Clean rooms, friendly staff
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean affordable hotel.
Stayed 1 night in Nov 2025