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Hotel River Poliforum

2.5 star property
Travelers can enjoy panoramic views from the rooftop terrace while multilingual staff members assist with tour planning and local recommendations

Choose dates to view prices

Photo gallery for Hotel River Poliforum

A person sitting on an orange chair in front of a large window with a view of a classical building facade. - Hotel River Poliforum (León)
A hotel room with a large bed, a nightstand with a vase of flowers, a framed photo collage on the wall, and a wardrobe with a hanging rack. - Hotel River Poliforum (León)
A spacious living area with a large sofa, two armchairs, and a glass coffee table. - Hotel River Poliforum (León)
A multi-level atrium with a central open area featuring a table and chairs, surrounded by balconies and windows. - Hotel River Poliforum (León)
A spacious lobby with a marble floor, a sofa, two armchairs, a glass table, and a reception desk with chairs. - Hotel River Poliforum (León)
Hotel River Poliforum, near Plaza del Zapato Commercial Center, offers comfort and accessibility. Enjoy terrace views, maintain your workout at the gym, or catch up on work at the business center. Guests consistently praise the helpful multilingual staff.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Gym
  • Business services
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Basic Room, 1 King Bed

A bedroom with a bed, a nightstand, a telephone, a framed picture on the wall, and a window with curtains.

Basic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room

A hotel room with two single beds, a ceiling fan, a nightstand with a lamp, and a framed picture on the wall.

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room

A hotel room with two beds, a bedside table with a vase of flowers, and a red chair.

Family Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

View all photos for Executive Room

A hotel room with a large bed, a desk with a chair, a wardrobe, and a wall-mounted air conditioner.

Executive Room

8.0 out of 10
Very good
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed
  • Free WiFi

View all photos for Basic Room, 1 King Bed

A hotel room with a bed, a nightstand with a phone, and a stone floor.

Basic Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Basic Room

A hotel room with a bed, a bedside table with a phone, a red headboard, a ceiling fan, and a framed picture on the wall.

Basic Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Room

A hotel room with a large bed, a nightstand with a vase of flowers, a framed photo collage on the wall, and a wardrobe with a hanging rack.

Executive Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

DOUBLE TWO BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE DELUXE QUEEN BED

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Zona Piel, a neighborhood in León, Hotel River Poliforum is in a shopping district and near the airport. Bicentennial Theatre and Explora Science Center are cultural highlights, and travelers looking to shop may want to visit Plaza del Zapato Commercial Center. Check out an event or a game at León Stadium, and consider making time for Aquarium Bajio, a top attraction not to be missed. Visit our León travel guide
Map
Boulevard Adolfo Lopez Mateos, No. 1503 Oriente Col. La Estrella, León, GTO, 37266

What's nearby

  • A modern architectural building with a large overhang and a reflective pool in front.
    Bicentennial Theatre
    9 min walk - 0.5 miles
  • Plaza Piel
    2 min walk - 0.1 miles
  • Plaza del Zapato Commercial Center
    3 min walk - 0.2 miles
  • León Stadium
    14 min walk - 0.8 miles
  • Poliforum León Convention and Exhibition Center
    17 min walk - 0.9 miles

Getting around

  • Bajío Intl. Airport (BJX)
    34 min drive

Restaurants

  • Subway Central De Autobuses
    6 min walk
  • Tacos de Guisado El Matador
    5 min walk
  • Lobby-Bar La Estampida
    3 min walk
  • El Gaucho Tradicional
    3 min walk
  • McDonald's
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Airport drop-off shuttle (surcharge) from 7:00 AM to 1:00 PM at scheduled times and on request

Food and drink

  • A restaurant

Restaurants on site

  • NORI MAIZ

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (269 square feet of space)
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 350 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel River Poliforum pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel River Poliforum?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel River Poliforum?

Check-out is at noon.

Does Hotel River Poliforum provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs 7 AM–1 PM on request. A fee of MXN 350 per person applies.

Where is Hotel River Poliforum located?

Located in Zona Piel, this hotel is within a 15-minute walk of Plaza del Zapato Commercial Center, Bicentennial Theatre, and León Stadium. Poliforum León Convention and Exhibition Center and Explora Science Center are also within 1 mi (2 km).

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Reviews

Hotel River Poliforum Reviews

7.6

Good

8.4

Cleanliness

8.4

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 122 out of 369 reviews
Rating 8 - Good. 128 out of 369 reviews
Rating 6 - Okay. 60 out of 369 reviews
Rating 4 - Poor. 28 out of 369 reviews
Rating 2 - Terrible. 31 out of 369 reviews

Reviews

Verified review

8/10 Good

Olaf

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Takato

Liked: Cleanliness, property conditions & facilities
This Hotel has good Parking system. So when there is big event in Stadium area. it's very convinient because it is just 15 min. walk.
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Rolando Vladimir

Liked: Cleanliness, amenities, property conditions & facilities
...
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Veronica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The original room i booked had no A/C. So i upgraded at the time of arrival for an additional fee. There was no hot water for 2 days of my 7 day stay. The TVs need to be upgraded. Rooms were not throughly cleaned daily. I won’t be coming back to this hotel
Stayed 7 nights in Jul 2022
Verified review

2/10 Terrible

Joanna

Disliked: Staff & service, amenities, property conditions & facilities
Room did not have shower head, floor mat/towel for shower was not provided, wifi internet did not reach our room, does not come with fridge and safe. I did inform reception the shower head was missing from room and maintenance was sent 3 hrs later to add a shower head instead of changing us rooms. Will not stay here again
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Maria Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
había lleno del hotel mucho ruido de los otros huéspedes corriendo en los pasillos tocando puertas solo ese detalle reporte pero siguió igual ruidos muy fuertes hasta más de la 1 de la mañana no dejaban descansar
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Alba Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene una ubicación excelente en donde puedes desplazarte para cualquier punta de la ciudad muy rápido. Las habitaciones muy amplias, limpias y ordenadas. El personal muy atento
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Agustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien localizado
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Agustin Jr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El estacionamento seguro y único y excelente locación, con restaurantes cerca y seguros
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Leticia

Liked: Cleanliness, staff & service, amenities
En general todo bien la única situación fue que el tanque del wc no tenía agua. Se reportó y funcionó pero luego otra vez falló
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Gerardo

Liked: Staff & service
Disliked: Amenities
Encontré estacionamiento sin problema , y tiendas cercanas
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Olimpia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No incluía desayuno aunque decía que venía el desayuno
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Roberto

Liked: Cleanliness, staff & service
Las habitaciones son basicas y pequeñas, peronel problema es el baño, la taza se tapa muy facilmente ,en el lavamanos sale solamente un hilito de agua y la regadera de rrepente te sale muy caliente y luego muy fria y el personal de la recepción muy seco y hacen su trabajo muy afuerza
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Edgar Salathiel

Liked: Cleanliness, amenities, property conditions & facilities
La habitación estaba limpia y en orden, solamente recomiendo que los cojines también los laven más a menudo porque las fundas de los mismos si estaban limpias y lavadas, pero los cojines no y tenían un ligero olor desagradable. El personal fue atento. Y lo que no me agradó definitivamente, fue que cuando reservé, según iba a tener un desayuno continental, pero al llegar al hotel, en la recepción nos dijeron que no tenían ese servicio, y de hecho la señorita me pidió que le mostrara dónde decía eso en mi reservación y por ende, se lo tuve que mostrar.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Kitimbwa

Liked: Cleanliness, property conditions & facilities
Muy cómodo y amable el personal. Siempre volveré ahí
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

EVERARDO MARTINEZ

Liked: Cleanliness, amenities, property conditions & facilities
La habitación otorgada era contigua al comedor en la planta baja, por lo que todo movimiento del mobiliario del comedor (sillas, mesas, etc.) se escuchaba en las habitaciones de esa área, hasta las 11 de la noche y empezaban a las 6 de la mañana. no debería de existir habitaciones con sus ventanales hacia el comedor.
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Carmen

Disliked: Staff & service, amenities
Mas de una hora esperando a que hubiera agua caliente y no la hubo, el cuarto sucio con bolas de cabello, de las 2 habitaciones que reserve ninguna con agua caliente!
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

José Daniel

Disliked: Cleanliness, amenities, property conditions & facilities
Ofrecen un desayuno, situación que es falsa, el hotel ni restaurante tiene. Las habitaciones sumamente pequeñas !!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, amenities
El personal es muy amable, cuenta con estacionamiento y valet parking, y una excelente ubicación a tan solo 10 minutos de las instalaciones de la feria
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Jose Julian

Liked: Cleanliness
Disliked: Amenities
Excelente atención, cercas de muchos puntos, solo algunos aspectos que no me gustaron, no tiene toallas, y según ofrece un desayuno pero resulta que no tiene el restaurante en funcionamiento, y gotea la llave del lavabo
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Ratzel

Liked: Cleanliness, amenities, property conditions & facilities
Me gustó la habitación y lo servicios lástima que no tenían habilitado el comedor para el desayuno
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

MIRYAM

Liked: Staff & service, amenities
La limpieza de los azulejos de la regadera, las almohadas bastante duras, la app dice que incluye desayuno y no es así
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Pablo César

Liked: Property conditions & facilities
Cuentan con estacionamiento en el hotel y eso esta padre
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Maricsa

Disliked: Amenities, property conditions & facilities
Habitacion huele a humedad y no dieron el servicio de desayuno
Stayed 1 night in Jan 2026