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Hotel River Poliforum

2.5 star property
Hotel with free valet parking, 3-minute walk to Plaza del Zapato Commercial Center

Choose dates to view prices

Photo gallery for Hotel River Poliforum

Interior detail
Reception
Meeting facility
In-room safe, desk, free WiFi, bed sheets
Courtyard
Hotel River Poliforum, near Plaza del Zapato Commercial Center, offers comfort and accessibility. Enjoy terrace views, maintain your workout at the gym, or catch up on work at the business center. Guests consistently praise the helpful multilingual staff.

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, free WiFi, bed sheets

Standard Double Room

Highlights

TV
Ceiling fan
Private bathroom
Free bottled water
Cable channels
In-room safe
Daily housekeeping
Desk
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

In-room safe, desk, free WiFi, bed sheets

Family Room

Highlights

TV
Ceiling fan
Private bathroom
Free bottled water
Cable channels
In-room safe
Daily housekeeping
Desk
  • 25 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Executive Room

Executive Room | In-room safe, desk, free WiFi, bed sheets

Executive Room

Highlights

TV
Ceiling fan
Private bathroom
Free bottled water
Cable channels
In-room safe
Daily housekeeping
Desk
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 King Bed

In-room safe, desk, free WiFi, bed sheets

Basic Room, 1 King Bed

Highlights

TV
Ceiling fan
Free bottled water
Cable channels
In-room safe
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

Basic Room | In-room safe, desk, free WiFi, bed sheets

Basic Room

Highlights

TV
Ceiling fan
Free bottled water
Cable channels
In-room safe
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

In-room safe, desk, free WiFi, bed sheets

Executive Room

Highlights

TV
Ceiling fan
Free bottled water
Cable channels
In-room safe
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Boulevard Adolfo Lopez Mateos, No. 1503 Oriente Col. La Estrella, León, GTO, 37266

What's nearby

  • Plaza del Zapato Commercial Center - 3 min walk - 0.2 miles
  • Bicentennial Theatre - 9 min walk - 0.5 miles
  • León Stadium - 14 min walk - 0.8 miles
  • Poliforum León Convention and Exhibition Center - 17 min walk - 0.9 miles
  • Cathedral of León - 5 min drive - 1.5 miles

Getting around

  • Bajío Intl. Airport (BJX) - 29 min drive

Restaurants

  • ‪Tacos de Guisado El Matador - ‬5 min walk
  • ‪Lobby-Bar La Estampida - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪El Gaucho Tradicional - ‬3 min walk
  • ‪Café Expresso Hotsson - ‬2 min walk

About this property

Hotel River Poliforum

Hotel near Plaza del Zapato Commercial Center
Located close to Bicentennial Theatre and León Stadium, Hotel River Poliforum provides a terrace, laundry facilities, and a gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
Other perks include:
  • Free valet parking
  • Airport drop-off service (surcharge), a front-desk safe, and 1 meeting room
  • An elevator, luggage storage, and a banquet hall
Room features
All 107 rooms have amenities such as free WiFi, safes, and free bottled water.
Other amenities include:
  • Showers and free toiletries
  • 32-inch TVs with cable channels
  • Ceiling fans, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Airport drop-off shuttle (surcharge) from 7:00 AM to 1:00 PM at scheduled times and on request
  • Free valet parking on site
  • Limited onsite parking

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (269 square feet of space)
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Free bottled water

More

  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 350 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Grand River Plaza Leon
Hotel Grand River Plaza
Grand River Plaza Leon
Grand River Plaza
Hotel Grand River Plaza Leon, Mexico - Guanajuato
Hotel River Poliforum Leon
River Poliforum Leon
River Poliforum
Hotel River Poliforum León
Hotel River Poliforum Hotel
Hotel River Poliforum Hotel León

Frequently asked questions

Is Hotel River Poliforum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel River Poliforum?

Valet parking is free at this property.

What time is check-in at Hotel River Poliforum?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel River Poliforum?

Check-out is at noon.

Does Hotel River Poliforum provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs 7 AM–1 PM on request. A fee of MXN 350 per person applies.

Where is Hotel River Poliforum located?

Located in the heart of León, this hotel is within a 15-minute walk of Plaza del Zapato Commercial Center and Bicentennial Theatre. Poliforum León Convention and Exhibition Center and León Stadium are also within 1 mi (2 km).

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Reviews

Hotel River Poliforum Reviews

7.6

Good

8.4

Cleanliness

8.4

Location

7.8

Staff & service

8.6

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 96 out of 328 reviews
Rating 8 - Good. 123 out of 328 reviews
Rating 6 - Okay. 55 out of 328 reviews
Rating 4 - Poor. 25 out of 328 reviews
Rating 2 - Terrible. 29 out of 328 reviews

Reviews

2/10 Terrible

Veronica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The original room i booked had no A/C. So i upgraded at the time of arrival for an additional fee. There was no hot water for 2 days of my 7 day stay. The TVs need to be upgraded. Rooms were not throughly cleaned daily. I won’t be coming back to this hotel
Stayed 7 nights in Jul 2022

2/10 Terrible

Joanna

Disliked: Staff & service, amenities, property conditions & facilities
Room did not have shower head, floor mat/towel for shower was not provided, wifi internet did not reach our room, does not come with fridge and safe. I did inform reception the shower head was missing from room and maintenance was sent 3 hrs later to add a shower head instead of changing us rooms. Will not stay here again
Stayed 1 night in Sep 2023

8/10 Good

Myrna

Liked: Cleanliness, amenities, property conditions & facilities
En general el hotel es bueno. Las instalaciones parecen nuevas. Solo que las habitaciones están reducidas
Stayed 1 night in Sep 2025

10/10 Excellent

Hector

Liked: Cleanliness, amenities, property conditions & facilities
Excelentes instalaciones. Muy buenas atenciones de todo el personal y trato muy amable. Lugar acogedor y muy bien ubicado. Muy satisfecho del servicio y atenciones recibidas.
Stayed 2 nights in Jun 2025

2/10 Terrible

Orlando

Disliked: Cleanliness, amenities, property conditions & facilities
No cumplen lo ofertado. Pague por una noche con desayuno y no tiene el servicio
Stayed 1 night in Jun 2025

8/10 Good

Leonardo uriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MUY AMABLES Y EXCELENTE SERVICIO
Stayed 1 night in Jun 2025

6/10 Okay

Juana

Liked: Cleanliness, property conditions & facilities
La atención del personal muy buena, todos muy amables,el check in y check out muy rápidos,la habitación para lo que yo la ocupe bien,peroooo el baño horrible,no hay porta toallas para secarse las manos ni para colgar las toallas de ducha,tampoco hay jabonera en el lavabo,si no quieren ponerla por lo menos poner jabón líquido,la regadera de frente a la puerta así que si o si una se tiene que empapar primero de agua fría y posteriormente sufrir quemaduras para poder regular la temperatura del agua,sería conveniente pusieran regaderas tipo lluvia y quizás nos evitaríamos estás molestias en ese espacio tan reducido,además de que la.puerta de la regadera no cerraba bien y se hacía un desastre con el agua, también la mezcladora del lavabo no es la adecuada ,espero tomen en cuenta el comentario y hagan mejoras respecto al área de baño
Stayed 4 nights in Jun 2025

10/10 Excellent

Rolando Vladimir

Liked: Cleanliness, amenities, property conditions & facilities
...
Stayed 1 night in May 2025

10/10 Excellent

Lázaro isaias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hubicacion
Stayed 1 night in Mar 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible y conveniente cerca de las instalaciones de la feria
Stayed 1 night in Jan 2025

10/10 Excellent

José Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hace falta reparar el baño, se sale el agua cuando te duchas
Stayed 1 night in Jan 2025

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una atención excelente de todo el personal. Muy recomendable. Además de centrico, la feria de león se encuentra a minutos caminando. A un lado el cine. Que más se puede pedir? Felicidades!!
Stayed 1 night in Jan 2025

8/10 Good

Olaf

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Dec 2024

6/10 Okay

Lidia Laura

Liked: Cleanliness, property conditions & facilities
La recepcionista de la tarde tiene pésima actitud, sin calidad de servicio. Lo demas bien. Seria bueno tener toallas para manos y para pies al salir de la sucha.
Stayed 2 nights in Jul 2024

2/10 Terrible

Rocio

Disliked: Staff & service, property conditions & facilities
Llegué con mi reservación y pago hecho hacía más de 2 semanas y el personal fue grosero y nos dijo que no había habitaciones y que le buscáramos y que Expedia era el responsable de todo de muy mala manera
Stayed 4 nights in Jul 2024

10/10 Excellent

Maria Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelete ubicación, instalaciones, servicio y atencion del personal. Recomendadísimo
Stayed 4 nights in Jul 2024

8/10 Good

Fernando Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Hubo buena atención en recepción, no fue tardado ni hubo mayor problema. Había agua caliente, toallas y estaba limpio todo.
Stayed 1 night in May 2024

8/10 Good

Kitimbwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicacion, muy limpias las instalaciones. Solo k hacia mucho frio, pedi cobijas y nunca las llevaron. Aun ask me vuelvo a hospedar sin duda
Stayed 1 night in Jan 2024

8/10 Good

Miriam Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Jan 2024

2/10 Terrible

daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Me robo el valet parking unos lentes TOMMY HILFIGER y el gerente me comento q no podia hacer nada, que prácticamente confiaba en su personal y yo un mentiroso. Soy de Querétaro no vuelvo y no recomendaría ese hotel jamas
Stayed 1 night in Jan 2024

8/10 Good

Carlos

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Pésimo que se me cobró en la plataforma de expedia y también se me cobró en la recepción del hotel. Porque no se les reflejó el pago hecho por medio de la plataforma. Exijo respeto y reembolso de mi dinero $853 CÓMO LE HAGO??????

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentes instalaciones, sin duda regresaría
Stayed 1 night in Dec 2023

8/10 Good

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Es un buen hotel, tranquilo y de fácil acceso… lo único que no servía era el cable y la lámpara de buró… todo lo demás Perfecto!
Stayed 1 night in Nov 2023

2/10 Terrible

PALOMA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No había agua caliente y luego otro día sin agua
Stayed 4 nights in Nov 2023

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo único malo es que sus regaderas de repente se va el agua caliente, pero en general es un buen hotel.
Stayed 4 nights in Oct 2023

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