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Hotel River Poliforum

2.5 star property
Travelers can enjoy panoramic views from the rooftop terrace while multilingual staff members assist with tour planning and local recommendations

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Photo gallery for Hotel River Poliforum

32-inch TV with cable channels - Hotel River Poliforum (León)
Reception - Hotel River Poliforum (León)
In-room safe, desk, free WiFi, bed sheets - Hotel River Poliforum (León)
Fitness studio - Hotel River Poliforum (León)
32-inch TV with cable channels - Hotel River Poliforum (León)
Hotel River Poliforum, near Plaza del Zapato Commercial Center, offers comfort and accessibility. Enjoy terrace views, maintain your workout at the gym, or catch up on work at the business center. Guests consistently praise the helpful multilingual staff.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Gym
  • Business services
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, free WiFi, bed sheets

Standard Double Room

8.0 out of 10
Very good
(1 review)

Highlights

TV
Ceiling fan
Private bathroom
Cable channels
In-room safe
Daily housekeeping
Desk
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

In-room safe, desk, free WiFi, bed sheets

Family Room

Highlights

TV
Ceiling fan
Private bathroom
Cable channels
In-room safe
Daily housekeeping
Desk
  • 25 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Executive Room

Executive Room | In-room safe, desk, free WiFi, bed sheets

Executive Room

7.0 out of 10
Good
(2 reviews)

Highlights

TV
Ceiling fan
Private bathroom
Cable channels
In-room safe
Daily housekeeping
Desk
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 King Bed

In-room safe, desk, free WiFi, bed sheets

Basic Room, 1 King Bed

Highlights

TV
Ceiling fan
Cable channels
In-room safe
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

Basic Room | In-room safe, desk, free WiFi, bed sheets

Basic Room

Highlights

TV
Ceiling fan
Cable channels
In-room safe
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

In-room safe, desk, free WiFi, bed sheets

Executive Room

Highlights

TV
Ceiling fan
Cable channels
In-room safe
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in León, Hotel River Poliforum is in the city center and near the airport. Bicentennial Theatre and Explora Science Center are cultural highlights, and travelers looking to shop may want to visit Plaza del Zapato Commercial Center. Check out an event or a game at León Stadium, and consider making time for Aquarium Bajio, a top attraction not to be missed. Visit our León travel guide
Map
Boulevard Adolfo Lopez Mateos, No. 1503 Oriente Col. La Estrella, León, GTO, 37266

What's nearby

  • Bicentennial Theatre showing a lake or waterhole, a square or plaza and modern architecture
    Bicentennial Theatre
    9 min walk - 0.5 miles
  • Plaza Piel
    2 min walk - 0.1 miles
  • Plaza del Zapato Commercial Center
    3 min walk - 0.2 miles
  • León Stadium
    14 min walk - 0.8 miles
  • Poliforum León Convention and Exhibition Center
    17 min walk - 0.9 miles

Getting around

  • Bajío Intl. Airport (BJX)
    34 min drive

Restaurants

  • Tacos de Guisado El Matador
    5 min walk
  • Lobby-Bar La Estampida
    3 min walk
  • El Gaucho Tradicional
    3 min walk
  • McDonald's
    4 min walk
  • Lumma Café
    2 min walk

About this property

Hotel River Poliforum

Hotel near Plaza del Zapato Commercial Center
Located close to Bicentennial Theatre and León Stadium, Hotel River Poliforum provides a terrace, laundry facilities, and a gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
Other perks include:
  • Free valet parking
  • Airport drop-off service (surcharge), a front-desk safe, and a TV in the lobby
  • Tour/ticket assistance, a banquet hall, and multilingual staff
Room features
All 107 rooms boast comforts such as free WiFi and safes.
Other amenities include:
  • Showers and free toiletries
  • 32-inch TVs with cable channels
  • Ceiling fans, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Airport drop-off shuttle (surcharge) from 7:00 AM to 1:00 PM at scheduled times and on request
  • Free valet parking on site
  • Limited onsite valet parking

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (269 square feet of space)
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 350 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Grand River Plaza Leon
Hotel Grand River Plaza
Grand River Plaza Leon
Grand River Plaza
Hotel Grand River Plaza Leon, Mexico - Guanajuato
Hotel River Poliforum Leon
River Poliforum Leon
River Poliforum
Hotel River Poliforum León
Hotel River Poliforum Hotel
Hotel River Poliforum Hotel León

Frequently asked questions

Is Hotel River Poliforum pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is free at this property.

What time is check-in at Hotel River Poliforum?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel River Poliforum?

Check-out is at noon.

Does Hotel River Poliforum provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs 7 AM–1 PM on request. A fee of MXN 350 per person applies.

Where is Hotel River Poliforum located?

Located in the heart of León, this hotel is within a 15-minute walk of Plaza del Zapato Commercial Center, Bicentennial Theatre, and León Stadium. Poliforum León Convention and Exhibition Center and Explora Science Center are also within 1 mi (2 km).

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Reviews

Hotel River Poliforum Reviews

7.6

Good

8.2

Cleanliness

8.4

Location

7.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 105 out of 344 reviews
Rating 8 - Good. 125 out of 344 reviews
Rating 6 - Okay. 57 out of 344 reviews
Rating 4 - Poor. 26 out of 344 reviews
Rating 2 - Terrible. 31 out of 344 reviews

Reviews

8/10 Good

Olaf

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Dec 2024

8/10 Good

Takato

Liked: Cleanliness, property conditions & facilities
This Hotel has good Parking system. So when there is big event in Stadium area. it's very convinient because it is just 15 min. walk.
Stayed 1 night in Mar 2023

2/10 Terrible

Veronica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The original room i booked had no A/C. So i upgraded at the time of arrival for an additional fee. There was no hot water for 2 days of my 7 day stay. The TVs need to be upgraded. Rooms were not throughly cleaned daily. I won’t be coming back to this hotel
Stayed 7 nights in Jul 2022

2/10 Terrible

Joanna

Disliked: Staff & service, amenities, property conditions & facilities
Room did not have shower head, floor mat/towel for shower was not provided, wifi internet did not reach our room, does not come with fridge and safe. I did inform reception the shower head was missing from room and maintenance was sent 3 hrs later to add a shower head instead of changing us rooms. Will not stay here again
Stayed 1 night in Sep 2023

4/10 Poor

José Daniel

Disliked: Cleanliness, amenities, property conditions & facilities
Ofrecen un desayuno, situación que es falsa, el hotel ni restaurante tiene. Las habitaciones sumamente pequeñas !!
Stayed 3 nights in Jan 2026

6/10 Okay

Jose Julian

Liked: Cleanliness
Disliked: Amenities
Excelente atención, cercas de muchos puntos, solo algunos aspectos que no me gustaron, no tiene toallas, y según ofrece un desayuno pero resulta que no tiene el restaurante en funcionamiento, y gotea la llave del lavabo
Stayed 1 night in Jan 2026

10/10 Excellent

Ratzel

Liked: Cleanliness, amenities, property conditions & facilities
Me gustó la habitación y lo servicios lástima que no tenían habilitado el comedor para el desayuno
Stayed 1 night in Jan 2026

10/10 Excellent

Pablo César

Liked: Property conditions & facilities
Cuentan con estacionamiento en el hotel y eso esta padre
Stayed 1 night in Jan 2026

2/10 Terrible

Maricsa

Disliked: Amenities, property conditions & facilities
Habitacion huele a humedad y no dieron el servicio de desayuno
Stayed 1 night in Jan 2026

10/10 Excellent

Maria Margarita

Liked: Cleanliness, amenities, property conditions & facilities
Muy amable todo el personal desde el valet parking asta las que hacen la limpieza. Definitivamente regreso al hotel river. Y muy limpio todo el hotel.
Stayed 4 nights in Nov 2025

8/10 Good

Raul

Liked: Cleanliness, property conditions & facilities
Habitación bien, buena ubicación
Stayed 7 nights in Jul 2025

8/10 Good

Myrna

Liked: Cleanliness, amenities, property conditions & facilities
En general el hotel es bueno. Las instalaciones parecen nuevas. Solo que las habitaciones están reducidas
Stayed 1 night in Sep 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No respetan reservacion de la habitacion

Reserve con un año de anticipacion una habitacion familiar. Y por la alta demanda se la asignaron a otro huesped y me psaron a otra habitacion inferior sin siquiera compensandome por el costo , ya quenla habitacion familiar es mas costosa que la normal que me dieron. Muy mal servicio
Stayed 3 nights in Sep 2025

10/10 Excellent

Hector

Liked: Cleanliness, amenities, property conditions & facilities
Excelentes instalaciones. Muy buenas atenciones de todo el personal y trato muy amable. Lugar acogedor y muy bien ubicado. Muy satisfecho del servicio y atenciones recibidas.
Stayed 2 nights in Jun 2025

2/10 Terrible

Orlando

Disliked: Cleanliness, amenities, property conditions & facilities
No cumplen lo ofertado. Pague por una noche con desayuno y no tiene el servicio
Stayed 1 night in Jun 2025

8/10 Good

Leonardo uriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MUY AMABLES Y EXCELENTE SERVICIO
Stayed 1 night in Jun 2025

6/10 Okay

Juana

Liked: Cleanliness, property conditions & facilities
La atención del personal muy buena, todos muy amables,el check in y check out muy rápidos,la habitación para lo que yo la ocupe bien,peroooo el baño horrible,no hay porta toallas para secarse las manos ni para colgar las toallas de ducha,tampoco hay jabonera en el lavabo,si no quieren ponerla por lo menos poner jabón líquido,la regadera de frente a la puerta así que si o si una se tiene que empapar primero de agua fría y posteriormente sufrir quemaduras para poder regular la temperatura del agua,sería conveniente pusieran regaderas tipo lluvia y quizás nos evitaríamos estás molestias en ese espacio tan reducido,además de que la.puerta de la regadera no cerraba bien y se hacía un desastre con el agua, también la mezcladora del lavabo no es la adecuada ,espero tomen en cuenta el comentario y hagan mejoras respecto al área de baño
Stayed 4 nights in Jun 2025

10/10 Excellent

Rolando Vladimir

Liked: Cleanliness, amenities, property conditions & facilities
...
Stayed 1 night in May 2025

10/10 Excellent

Lázaro isaias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hubicacion
Stayed 1 night in Mar 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible y conveniente cerca de las instalaciones de la feria
Stayed 1 night in Jan 2025

10/10 Excellent

José Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hace falta reparar el baño, se sale el agua cuando te duchas
Stayed 1 night in Jan 2025

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una atención excelente de todo el personal. Muy recomendable. Además de centrico, la feria de león se encuentra a minutos caminando. A un lado el cine. Que más se puede pedir? Felicidades!!
Stayed 1 night in Jan 2025

6/10 Okay

Lidia Laura

Liked: Cleanliness, property conditions & facilities
La recepcionista de la tarde tiene pésima actitud, sin calidad de servicio. Lo demas bien. Seria bueno tener toallas para manos y para pies al salir de la sucha.
Stayed 2 nights in Jul 2024

2/10 Terrible

Rocio

Disliked: Staff & service, property conditions & facilities
Llegué con mi reservación y pago hecho hacía más de 2 semanas y el personal fue grosero y nos dijo que no había habitaciones y que le buscáramos y que Expedia era el responsable de todo de muy mala manera
Stayed 4 nights in Jul 2024

10/10 Excellent

Maria Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelete ubicación, instalaciones, servicio y atencion del personal. Recomendadísimo
Stayed 4 nights in Jul 2024