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Hotel River Poliforum

Property class: 2.5

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Photo gallery for Hotel River Poliforum

A person sitting on an orange chair in front of a large window with a view of a classical building facade. - Hotel River Poliforum (León)
A spacious lobby with a marble floor, a sofa, two armchairs, a glass table, and a reception desk with chairs. - Hotel River Poliforum (León)
A multi-level atrium with a central open area featuring a table and chairs, surrounded by balconies and windows. - Hotel River Poliforum (León)
A hotel room with a large bed, a nightstand with a vase of flowers, a framed photo collage on the wall, and a wardrobe with a hanging rack. - Hotel River Poliforum (León)
A spacious living area with a large sofa, two armchairs, and a glass coffee table. - Hotel River Poliforum (León)
Located close to Plaza del Zapato Commercial Center and Bicentennial Theatre, Hotel River Poliforum provides a terrace, laundry facilities, and a gym. Be sure to enjoy a meal at NORI MAIZ, the on-site restaurant. Free in-room WiFi and a business center are available to all guests.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Gym
  • Business services
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

A hotel room with two single beds, a ceiling fan, a nightstand with a lamp, and a framed picture on the wall.

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

A hotel room with two beds, a bedside table with a vase of flowers, and a red chair.

Family Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for Executive Room

A hotel room with a large bed, a desk with a chair, a wardrobe, and a wall-mounted air conditioner.

Executive Room

8.0 out of 10
Very good
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed

View all photos for Basic Room, 1 King Bed

A hotel room with a bed, a nightstand with a phone, and a stone floor.

Basic Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

A hotel room with a bed, a bedside table with a phone, a red headboard, a ceiling fan, and a framed picture on the wall.

Basic Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

A hotel room with a large bed, a nightstand with a vase of flowers, a framed photo collage on the wall, and a wardrobe with a hanging rack.

Executive Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Zona Piel, a neighborhood in León, Hotel River Poliforum is in a shopping district and near the airport. Bicentennial Theatre and Explora Science Center are cultural highlights, and travelers looking to shop may want to visit Plaza del Zapato Commercial Center. Check out an event or a game at León Stadium, and consider making time for Aquarium Bajio, a top attraction not to be missed. Visit our León travel guide
Map
Boulevard Adolfo Lopez Mateos, No. 1503 Oriente Col. La Estrella, León, GTO, 37266

What's nearby

  • A modern architectural building with a large overhang and a reflective pool in front.
    Bicentennial Theatre
    9 min walk - 0.5 miles
  • Plaza Piel
    2 min walk - 0.1 miles
  • Plaza del Zapato Commercial Center
    3 min walk - 0.2 miles
  • León Stadium
    14 min walk - 0.8 miles
  • Poliforum León Convention and Exhibition Center
    17 min walk - 0.9 miles

Getting around

  • Bajío Intl. Airport (BJX)
    34 min drive

Restaurants

  • Tacos de Guisado El Matador
    5 min walk
  • McDonald's
    4 min walk
  • El Gaucho Tradicional
    3 min walk
  • Burguer King
    6 min walk
  • The Italian Coffee Company
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Airport drop-off shuttle (surcharge) from 7:00 AM to 1:00 PM at scheduled times and on request

Food and drink

  • A restaurant

Restaurants on site

  • NORI MAIZ

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (269 square feet of space)
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from November 10 2026 to November 16 2026 (dates subject to change).
The property will be renovating from November 10 2026 to November 16 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: MXN 350 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel River Poliforum pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel River Poliforum?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel River Poliforum?

Check-out is at noon.

Does Hotel River Poliforum provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs 7 AM–1 PM on request. A fee of MXN 350 per person applies.

Where is Hotel River Poliforum located?

Located in Zona Piel, this hotel is within a 15-minute walk of Plaza del Zapato Commercial Center, Bicentennial Theatre, and León Stadium. Poliforum León Convention and Exhibition Center and Explora Science Center are also within 1 mi (2 km).

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Reviews

Hotel River Poliforum Reviews

7.6

Good

8.4

Cleanliness

8.4

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 133 out of 388 reviews
Rating 8 - Good. 131 out of 388 reviews
Rating 6 - Okay. 62 out of 388 reviews
Rating 4 - Poor. 28 out of 388 reviews
Rating 2 - Terrible. 34 out of 388 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evrithing clean & near shops
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
This Hotel has good Parking system. So when there is big event in Stadium area. it's very convinient because it is just 15 min. walk.
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
...
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The original room i booked had no A/C. So i upgraded at the time of arrival for an additional fee. There was no hot water for 2 days of my 7 day stay. The TVs need to be upgraded. Rooms were not throughly cleaned daily. I won’t be coming back to this hotel
Stayed 7 nights in Jul 2022
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Room did not have shower head, floor mat/towel for shower was not provided, wifi internet did not reach our room, does not come with fridge and safe. I did inform reception the shower head was missing from room and maintenance was sent 3 hrs later to add a shower head instead of changing us rooms. Will not stay here again
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sin inconveniente
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, excelente
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene una excelente ubicacion y es muy tranquilo, se descansa bien
Stayed 3 nights in Sep 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
la tasa del baño tenia una fuga de agua y el baño estaba encharcado
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No sabía yo que no tenían aire acondicionado y era muchísimo calor :(
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estaba limpia y tenía los servicios básicos, yo viajes por cuestiones de trabajo, aunque no cuenta con caja de seguridad
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
útil para viajes rápidos (Examen Nacional Residencia Médica)
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está en una ubicación con varias amenidades cerca
Stayed 1 night in Sep 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Amenities
Mucho ruido traían toda la noche no dejaron dormir
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo único q creo le falta a la habitación es aire acondicionado
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel muy recomendable
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
había lleno del hotel mucho ruido de los otros huéspedes corriendo en los pasillos tocando puertas solo ese detalle reporte pero siguió igual ruidos muy fuertes hasta más de la 1 de la mañana no dejaban descansar
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene una ubicación excelente en donde puedes desplazarte para cualquier punta de la ciudad muy rápido. Las habitaciones muy amplias, limpias y ordenadas. El personal muy atento
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien localizado
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El estacionamento seguro y único y excelente locación, con restaurantes cerca y seguros
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
En general todo bien la única situación fue que el tanque del wc no tenía agua. Se reportó y funcionó pero luego otra vez falló
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Liked: Cleanliness
Ya había estado antes otras 2 veces y estuvo bien. Pero ahora viaje con toda la familia y separe 4 habitaciones. 1 habitación ok. Otras 2 habitaciones tardo mucho en enfriar el aire acondicionado y estuvo tirando agua por el drene. Y otra habitacion nunca enfrió el A/C y tuvieron que cambiar de habitación a media noche. Además al entregar la habitación y solicitar usar el baño por una urgencia resulta que no tienen para el huésped una vez entregada la habitación. En cualquier hotel respetable siempre hay restrooms en el looby o planta baja. Entonces. A donde van los que rentan salas de juntas?. Creo que la próxima vez veré otras opciones al visitar Leon.
Stayed 1 night in May 2026