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ALT Urbana

Property class: 3

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Photo gallery for ALT Urbana

A poolside bar with a variety of drinks, a clear pool, and a view of the cityscape. - ALT Urbana (León)
A modern bar area with a check-in/out counter, bar stools, and a television screen. - ALT Urbana (León)
An outdoor seating area with tables and chairs, a patterned floor, and a view of the cityscape. - ALT Urbana (León)
A modern reception area with a neon sign, a check-in counter, and orange chairs. - ALT Urbana (León)
A modern hotel room with a large bed, a bathtub, and a view of the city. - ALT Urbana (León)
Consider a stay at ALT Urbana and take advantage of a coffee shop/cafe, a bar, and a restaurant. Guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room

A modern bedroom with a large bed, wooden flooring, a glass-enclosed walk-in closet, and a wall-mounted artwork.

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room

A hotel room with two beds, each with white linens and pillows, and a large wall-mounted sign above the beds.

Traditional Room

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Business Room

A hotel room with a large bed, a headboard with integrated lighting, a bedside table, and a wall-mounted artwork.

Business Room

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

A hotel room with two beds, each with white linens and pillows, and a large wall-mounted sign above the beds.

Executive Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

A hotel room with a large bed, a nightstand with a lamp, a wall-mounted artwork, and a wooden floor.

Deluxe Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Room

A modern bedroom with a large bed, a nightstand, a bedside table, a wall-mounted artwork, a window with curtains, and a bathtub.

Superior Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

DOUBLE EXECUTIVE 2 DOUBLE BEDS

  • Sleeps 4

Pop Room

  • Sleeps 2

DOUBLE BUSINESS

  • Sleeps 4

About the neighborhood

Located in León, ALT Urbana is in the city center. Manuel Doblado Theater and Distrito León MX are local attractions and those in the mood for shopping can visit Plaza de la Bolsa and Plaza del Zapato Commercial Center. Looking to enjoy an event or a game while in town? See what's happening at León Stadium or Deportiva del Estado. Visit our León travel guide
Map
Benito Juárez #317, León, GTO, 37000

What's nearby

  • A well-manicured garden with neatly trimmed topiary trees, a stone staircase, and a domed building in the background.
    Martyrs Plaza
    3 min walk - 0.2 miles
  • A historic plaza with ornate buildings, a prominent church with two towers, and people walking.
    Cathedral of León
    7 min walk - 0.4 miles
  • A Gothic-style cathedral with intricate architecture and stained glass windows.
    Expiatory Temple of the Sacred Heart of Jesus
    19 min walk - 1.0 mile
  • A street leading to a historic archway with a lion statue on top, lined with trees and featuring a clear sky.
    Heroes' Causeway Arch
    19 min walk - 1.0 mile
  • Manuel Doblado Theater
    9 min walk - 0.5 miles

Getting around

  • Bajío Intl. Airport (BJX)
    37 min drive

Restaurants

  • Rockstar Burger
    5 min walk
  • Las Tias Comida Mexicana
    6 min walk
  • McDonald's
    5 min walk
  • La Terraza
    5 min walk
  • Restaurante Hotel Condesa
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: MXN 200 to 500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (37 inches high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Smart speaker

Food and drink

  • Dining table
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Frequently asked questions

Does ALT Urbana have a pool?

Yes, this property has an outdoor pool.

Is ALT Urbana pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at ALT Urbana?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at ALT Urbana?

Check-out is at noon.

Where is ALT Urbana located?

Located in León Centro, this hotel is within a 5-minute walk of Historical City Archives and Archaeological Museum, Main square, and Leon Hall. Martyrs Plaza and Parish Church of San Sebastian are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ALT Urbana Reviews

9.0

Wonderful

9.6

Cleanliness

8.4

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 98 out of 140 reviews
Rating 8 - Good. 23 out of 140 reviews
Rating 6 - Okay. 12 out of 140 reviews
Rating 4 - Poor. 0 out of 140 reviews
Rating 2 - Terrible. 7 out of 140 reviews

Reviews

Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking distance to many restaurants, bars, shops, and main plaza.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

ARMANDINA

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The staff was very friendly and helpful.
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Ferdinand

Liked: Staff & service
Disliked: Amenities
Water pressure in the shower was very weak and very little soundproofing but the staff was nice and the free breakfast was also good.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities
I had a lovely stay at this wonderful location. The staff were incredibly friendly, and I appreciated the complimentary cooked-to-order breakfast, which was a delightful start to each day. While the rooms are basic, they were clean and comfortable. There was only a slight issue with the hot water pressure being a bit low, but it was manageable. Overall, I would definitely stay here again!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly professional staff. Nice breakfast on the patio.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in the heart of the city.
Stayed 9 nights in Aug 2025
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Giovanni was very helpful and attentive throughout my stay. Always ready to answer my questions and make sure I was comfortable and looked after during my stay. He is a great asset to ALT Urbana Hotel León.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Rami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was secure, clean and the staff were very friendly. It was walking distance from every thing down town Leon.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff, clean and comfortable room. Outside people are allowed to pay and use the pool. One day I couldn't use it because a large group was in the small pool.
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, comfortable and not expensive
Stayed 3 nights in Apr 2025
Verified review

6/10 Okay

Jose

Liked: Cleanliness, amenities, property conditions & facilities
The room was comfortable inly bad thing it did not have hot water even after plenty times telling them about it the front desks girl told you should have hot water but it never happen other than than all was good
Stayed 9 nights in Jun 2025
Verified review

6/10 Okay

Maritza

.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The TV froze every minute. Hot water took about 10min. To come through. Loud.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Leonardo

Liked: Cleanliness, property conditions & facilities
Exelente
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

ELEAZAR

Rooms Dirty floor a lot hair and dust ,no towels
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Rosario

Liked: Cleanliness, staff & service
Mostly it’s fine but it’s not convenient for everyone it’s more like for a day and enjoy it the pool the bar and that’s set !
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Martine

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

upset and won't refer

when we were checked in, we were told I'd be noise till 11 PM. We were OK with that as a noise was till three 4 AM. The showerhead was out of order very hard to take a shower. I'm a little disappointed hopefully they'll be some reimbursement.
Stayed 1 night in Jan 2025
Verified review

2/10 Terrible

Nicholas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
At check-in, the front desk wanted to charge my credit card for the room, despite my having paid in advance on Expedia. She insisted it was not paid. I showed her our receipt from Expedia and immediately she saw in her system that it was paid. We were unable to use the pool or jacuzzi for the entire time we were there. The front desk said it was closed for chemicals and cleaning. It was covered and unusable the entire time. We were relaxed in our hotel room on our second night and I received a call around 11pm on my cell phone from a León number. It was a man saying he was from the front desk of ALT Urbana. He addressed me by my full name. No one knew my full name or cell phone number in León except the hotel. He said there was a car with questionable tems outside the hotel and the police were going to come and knock on our door. The hotel has a light outside of each room It is illuminated if there are guests staying in that room. That is not a safe practice. We no longer felt safe at this hotel and checked out one day early. When we checked out, a different person at the front desk wanted to charge my credit card for "the extra night" despite we were leaving a day early and despite the fact that we paid for our hotel in advance on Expedia. She insisted, and again I showed our receipt from Expedia and immediately she found in her system that everything was paid. I can not recommend this hotel.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo Mui tranquilo
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

joan

Liked: Cleanliness, staff & service, property conditions & facilities
Todo estuvo bien menos el tema del Internet no funcionó en caso toda la estadia , y como detalle que el desayuno lo sirven hasta las 7 siendo que en otros hoteles lo sirven desde las 6 am para viajes de trabajo esto no ayuda mucho , y por último la falta de que de alimentos dentro del hotel durante el resto del día.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Buen lugar, limpio, centro y con estacionamiento.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estubo excelente
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

pauline alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar para descansar en León. La alberca le da un plus sobre otros lugares. El desayuno es sencillo, pero super rico.
Stayed 1 night in May 2026