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Hotel Bollaert

3.0 star property
Hotel with a restaurant, 5-minute walk to Bollaert-Delelis Stadium

Choose dates to view prices

Photo gallery for Hotel Bollaert

Standard Double Room | In-room safe, desk, soundproofing, free cribs/infant beds
Dinner served, Regional cuisine
Exterior
Interior
Dinner served, Regional cuisine
Located near Louvre-Lens, Hotel Bollaert welcomes travelers with a warm atmosphere and regional cuisine for dinner. Guests enjoy in-room WiFi, bike rentals to explore the area, and a sunny terrace. The convenient location consistently earns positive reviews.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Pet friendly
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, soundproofing, free cribs/infant beds

Standard Double Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Daily housekeeping
Wardrobe or closet
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

In-room safe, desk, soundproofing, free cribs/infant beds

Standard Twin Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Daily housekeeping
Wardrobe or closet
  • 12 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Triple Room

In-room safe, desk, soundproofing, free cribs/infant beds

Triple Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Daily housekeeping
Wardrobe or closet
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

About the neighborhood

Map
13 C route de Bethune, Lens, Pas-de-Calais, 62300

What's nearby

  • Bollaert-Delelis Stadium - 4 min walk - 0.3 miles
  • Louvre-Lens - 17 min walk - 0.9 miles
  • Canadian National Vimy Memorial - 13 min drive - 6.3 miles
  • Grand Place - 18 min drive - 13.5 miles
  • Notre Dame Cathedral - 18 min drive - 13.7 miles

Getting around

  • Lens Station - 16 min walk
  • Lille (LIL-Lesquin) - 24 min drive

Restaurants

  • ‪Boulangerie Jeanson - ‬11 min walk
  • ‪La Loco - ‬14 min walk
  • ‪Afri Call Food - ‬8 min walk
  • ‪Restaurant le Césarine - ‬10 min walk
  • ‪La Mie Câline - ‬12 min walk

About this property

Hotel Bollaert

Hotel near Bollaert-Delelis Stadium
Located close to Louvre-Lens, Hotel Bollaert provides a terrace, a bar, and conference space. The on-site Regional cuisine restaurant, La Pause Gourmande, serves dinner. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A roundtrip airport shuttle (surcharge), a banquet hall, and smoke-free premises
  • 1 meeting room, luggage storage, and an elevator
Room features
All 54 rooms have amenities such as free WiFi, safes, and sound-insulated walls.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • Heating, daily housekeeping, and desks

Similar properties

Exterior

Campanile Lens

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
7.6 out of 10, Good, 450 reviews
Campanile Lens

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, uncovered self parking on site (EUR 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 11.90 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Pause Gourmande

Things to do

  • Bicycle rentals

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Built in 1988
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 3:00 PM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from October 27 2025 to November 9 2025 (dates subject to change).
The property will be renovating from October 27 2025 to November 6 2025 (completion date subject to change). The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 8 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 16.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 11.90 per person
  • Uncovered self parking fee: EUR 10 per night
  • Pet fee: EUR 8 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 16.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Espace Bollaert
Espace Bollaert Lens
Hotel Espace Bollaert
Hotel Espace Bollaert Lens
Hotel Bollaert Lens
Bollaert Lens
Hotel Bollaert Lens
Hotel Bollaert Hotel
Hotel Bollaert Hotel Lens

Frequently asked questions

Is Hotel Bollaert pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a fee of EUR 8 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Bollaert?

Self parking is available for EUR 10 per night.

What time is check-in at Hotel Bollaert?

Check-in start time: 5:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Bollaert?

Check-out is at 11:00 AM.

Does Hotel Bollaert provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Bollaert located?

Situated in Lens, this hotel is within 1 mi (2 km) of Bollaert-Delelis Stadium and Louvre-Lens. Canadian National Vimy Memorial and Notre Dame de Lorette National Cemetery are also within 9 mi (15 km). Lens Station is 16 minutes by foot and Arras Loos-en-Gohelle Station is 28 minutes.

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Reviews

Hotel Bollaert Reviews

8.0

Very Good

8.2

Cleanliness

7.4

Location

8.4

Staff & service

7.2

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 42 out of 148 reviews
Rating 8 - Good. 68 out of 148 reviews
Rating 6 - Okay. 27 out of 148 reviews
Rating 4 - Poor. 8 out of 148 reviews
Rating 2 - Terrible. 3 out of 148 reviews

Reviews

2/10 Terrible

GIZEM

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Chambre sale Inconfortable
Stayed 1 night in Mar 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal for the football stadium.

Stayed here overnight as we had tickets for the RC Lens football match. The hotel couldn't be better placed for the stadium. Literally across the stadium car park - which for myself with limited mobility was perfect. Though as a side note, the stadium seating is very steep, and was very difficult for me. Back to the hotel, it's quite big, has a large bar used by the football fans - though not noisy. The staff were friendly & helpful. The room was quite small, but clean & tidy. It's only a short walk from the railway station - or 1 stop on the bus.
Stayed 1 night in May 2024

6/10 Okay

David

Liked: Cleanliness
The picture on the hotel website shows the hotel with a sign which says “Hotel Restaurant Brasserie”. This, along with the “free, private parking”, made it appear the ideal location for my single night stay in Lens. When I got there, a Wednesday, the restaurant wasn’t open. I have subsequently looked at the FAQs which state “No, this hotel does not have an on-site restaurant.” There are a number of other restaurants in the street but all were closed that night and generally appear not to be open for evening service. The choice I was left with was either Domino’s Pizza or Friterie Momo. Fortunately, I picked the latter and had one of the best burger and chips I’ve had in years. The hotel itself is functional although tired and need of a complete refresh. The room was comfortable although the bathroom left a lot to be desired. To get water from the shower you had to press in the heating control. Water then came out for no more than 20 seconds before you had to press it again. That would have been merely inconvenient it I hadn’t had to hold the shower head which would not attach to its hook. No shower gel was provided, luckily I had my own, just the smallest bar of soap I have ever seen. In fact calling it a bar is an exaggeration; sliver would be a more accurate description. Finally, the toilet was very close to a wall. In fact my knees were less than an inch from it. Anyone taller than six foot would have a problem. The breakfast was pretty good with a lot of choice. The par
Cramped toilet
Push button shower
The world's smallest "bar" of soap
Stayed 1 night in Jun 2025

6/10 Okay

Julien

Hôtel correct et calme.
Stayed 1 night in Mar 2025

4/10 Poor

Laura

Disliked: Room comfort

Décevant

J’ai réservé cet hotel pour des raisons professionnelles, c’était l’un des seuls qu’il y avait sur Lens et en voyant les avis j’ai été conforté dans ce choix. Malheureusement j’ai été déçu, surtout de la qualité de la literie ! Le matelas était plus qu’abîmé, je me sentais m’enfoncer dans le lit, à un point où je sentais le sommier du lit. Au prix de la chambre je trouve ça inadmissible. Cela devait être une nuit reposante, et ça été tout l’inverse
Stayed 1 night in Feb 2025

10/10 Excellent

monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adresse à retenir

Personnel tres agréable Petit plus le parking appreciable les jours de match
Stayed 1 night in Dec 2024

6/10 Okay

Loïs

Liked: Cleanliness, room comfort
Aucun restaurant dans cet établissement
Stayed 1 night in Dec 2024

6/10 Okay

KOSUKE

Disliked: Cleanliness, property conditions & facilities
安全。
Stayed 1 night in Jun 2024

8/10 Good

Jean Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel désuet

Hôtel assez vieillot mais tout à fait correct et très propre. Correct pour dépanner. Personnel très sympathique.
Stayed 2 nights in Apr 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Laisse un peu à desirer pour un 3*

Literie de bonne qualité. Moquette parterre moyennement propre. Baignoire sans rideau de douche. WC pas bien nettoyé. Remplissage réservoir chasse d'eau très lent. Petit déjeuner correct, sans plus, à presque 13 € / personne.
Stayed 1 night in Feb 2024

10/10 Excellent

Magali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Stayed 1 night in Jan 2024

2/10 Terrible

JEAN LUC

Disliked: Staff & service, property conditions & facilities, room comfort

Mauvais choix

Hotel surchauffé.... Pas de climatisation..... Mendier pour une bouteille d 'eau . Hors de prix +150€ pour une nuit blanche. LENS plus jamais !
Stayed 1 night in Jun 2023

8/10 Good

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Propre et confortable

Hôtel en très bon état, confortable et silencieux. Salle de bain propre. Repas du soir prix un peu élevé, petit déjeuner pourrait être un zeste plus varié. Séjour agréable au global.
Stayed 1 night in May 2023

8/10 Good

ALAIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon accueil. Au niveau de l'ecoresponsabilité, cela pourrait etre amélioré en supprimant les dosettes plastique pour les produits douche
Stayed 1 night in Jun 2022

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bon accueil Aucun probleme
Stayed 2 nights in Jun 2022

8/10 Good

Christelle

Liked: Cleanliness, staff & service, property conditions & facilities
Mettre des volets ou rideaux de nuit car les chambres en face des lampadaires il fait jour et l’insonorisation les voitures ont les été d très bien.
Stayed 1 night in Mar 2022

8/10 Good

Diane

Liked: Cleanliness, staff & service
C'est bon
Stayed 2 nights in Mar 2022

6/10 Okay

Nina

Liked: Cleanliness, staff & service
Accueil très agréa.
Stayed 3 nights in Nov 2021

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour Bien passé.. Merci
Stayed 3 nights in Nov 2021

8/10 Good

JH

Liked: Staff & service

Goed voor kort verblijf

Het hotel was open ondanks covid. Ontbijt goed verzorgd. Goede maatregelen.
Stayed 1 night in Jun 2020

10/10 Excellent

MARC-MOUREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil chaleureux, chambre impeccable et silencieuse, restaurant très agréable. Bref nous recommandons vivement cet établissement
Stayed 1 night in Mar 2020

10/10 Excellent

Jean Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A conseiller

Très bon accueil, hôtel bien situé à proximité du Louvre Lens que l'on peut rejoindre à pied tout comme le centre ville
Stayed 2 nights in May 2019

8/10 Good

grégory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
+ en face du stade Bollaert Delelis + proximité du louvre, du centre ville et de la gare + accueil + propre - chambre un peu petite - les wc proches du mur - de l'air qui passe par la fenêtre, même fermée
Stayed 1 night in Mar 2019

6/10 Okay

nathalie

Liked: Cleanliness, staff & service

Déçu vu le prix

Rapport qualité prix à revoir Un petit déjeuner à 11,90€ moins bien que celui d’un ace hôtel à 6,90. Décevant
Stayed 3 nights in Jan 2019

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel conveniente para una pausa en la autopiasta

Hotel bastante céntrico, pero a la vez fácil de encontrar y sin perder tiempo al salir por la mañana para tomar la autopista. Dispone de un parking exterior al otro lado de la calle. Desayuno correcto. Habitación correcta con buena señal Wifi. Cama cómoda, pero firme. Buena calefacción para tiempo fríao con un radiador (y no como otros hoteles, que diasponen de una bomba de calor que si quieres que funcione de noche no te deja dormir..). El baño con bañera-ducha. El agua caliente no tarda en salir.
Stayed 1 night in Jan 2019

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