Hostellerie du Pas de L'Ours Relais et Chateaux

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A bedroom with a fireplace, a large window with a mountain view, and a balcony with a chair. - Hostellerie du Pas de L'Ours Relais et Chateaux (Lens)

An indoor swimming pool with a clear view of a snowy landscape through large windows. - Hostellerie du Pas de L'Ours Relais et Chateaux (Lens)

A cozy living room with a large window offering a view of snow-capped mountains and a cabin. - Hostellerie du Pas de L'Ours Relais et Chateaux (Lens)

A traditional wooden chalet with a balcony, set against a backdrop of snow-capped mountains. - Hostellerie du Pas de L'Ours Relais et Chateaux (Lens)

Overview
Rooms
Location
Policies

Luxury

Exceptional

Alpine chalet with dual pools

Mountain elegance meets culinary excellence at this Relais et Chateaux property with its Michelin-starred restaurant in a charming chalet setting. Guests can unwind with hot stone massages at l'Alpage spa, sip drinks poolside, or enjoy indoor and outdoor swimming after a day of mountain activities.

Popular amenities

Pool
Hot tub
Spa
Pet friendly
Free WiFi
Restaurant

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Room options

Check availability for these dates

Tonight

Sep 20 - Sep 21

Tomorrow

Sep 21 - Sep 22

All rooms

1 bed

2 beds

3+ beds

Showing 9 of 9 rooms

A wooden cabin-style bedroom with a bed, red pillows, and a red blanket.

Standard Double Room

Exceptional

25 sq m
1 bedroom
Sleeps 2
1 Queen Bed

A modern bedroom with a wooden bed, a desk with a laptop, a fireplace, and a view of the outdoors.

Junior Suite

Exceptional

45 sq m
1 bedroom
Sleeps 3
1 King Bed

A bedroom with a bed, a small table, a fireplace, and a staircase.

Loft Suite

65 sq m
1 bedroom
Sleeps 3
1 Queen Bed

A cozy cabin interior with a wooden interior, a fireplace, a TV mounted on the wall, and a desk with a laptop and a plant.

Open Suite

65 sq m
1 bedroom
Sleeps 3
1 Queen Bed

A modern living room with a fireplace, wooden walls, and a cozy seating area.

Family Suite

75 sq m
1 bedroom
Sleeps 4
1 Double Bed and 1 Queen Bed

A cozy log cabin interior with a fireplace, a dining area with a view, and a bed with a view.

Chalet Suite

1 bedroom
Sleeps 3
1 Double Bed

A rustic interior with wooden walls, a cowhide rug, a cowhide sofa, and a dining area with a table and chairs.

Suite des Ours

3 bedrooms
Sleeps 6
3 Double Beds

A wooden interior with a dining table, white chairs, a lamp, and a cow skull decoration.

Suite Polaire - 2 persons

Sleeps 3
1 Double Bed

A wooden-paneled bedroom with a large bed, a window with curtains, and a framed picture on the wall.

Suite Polaire - 4 persons

Sleeps 4
2 Double Beds

About the neighborhood

Located in Lens, Hostellerie du Pas de L'Ours Relais et Chateaux is in the city center and next to a golf course. Golf Club Crans-sur-Sierre and Leukerbad-Therme are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Rue du Prado. Alpentherme Thermal Baths and Grimentz Ski Resort are two other places to visit that come recommended. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snow tubing and ice skating. Visit our Lens travel guide

Rue du pas de l'Ours 41, Lens, 3963

What's nearby

Crans-Cry d'Er Gondola
6 min walk - 0.4 miles
Bisse du Ro Trailhead
6 min walk - 0.4 miles
Rue du Prado
8 min walk - 0.4 miles
Golf Club Crans-sur-Sierre
11 min walk - 0.6 miles
Montana - Cry d'Er Gondola
5 min drive - 1.5 miles

Getting around

Randogne Montana Station
4 min drive
Sion (SIR)
32 min drive

Restaurants

Café Bar 1900
8 min walk
Restaurant Molino
7 min walk
Mosaic
3 min drive
Cafe Du Centre
3 min drive
Hôtel de L'Etrier
1 min walk

Similar properties

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers

Pool
Hot tub
Breakfast included
Spa

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Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Roundtrip airport shuttle (surcharge)
Free area shuttle
Secured, covered valet parking on site (CHF 35 per day)

Food and drink

Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: CHF 39 for adults and CHF 20 for children
2 restaurants
A bar/lounge
A poolside bar
Snack bar/deli

Restaurants on site

Bistrot Des Ours
L Ours

Things to do

Bicycle rentals
Billiards/pool table
Full-service spa
Health club
Hot tub
Indoor pool
Library
Outdoor pool
Playground
Sauna
Ski equipment rentals
Ski passes
Ski storage
Snow sports gear
Steam room

Family friendly

Free area shuttle
In-room babysitting (surcharge)
Indoor pool
Laundry facilities
Outdoor pool
Playground
Snack bar/deli
Soundproofed rooms

Conveniences

Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

Business center
Conference space
Meeting room

Outdoors

Barbecue grill
Garden
In the mountains
Terrace

Full-service spa

5 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Sauna
Spa open daily
Sports massages
Steam room
Thai massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)

3 floors
Banquet hall
Fireplace in lobby
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Jetted bathtub
Separate bathtub and shower
Slippers
Towels provided

Entertainment

Flat-screen TV

Food and drink

Free bottled water
Limited room service
Minibar

Desk
Free daily newspapers
Heating
Iron/ironing board on request
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 50 per pet, per night

Restrictions apply; for more information contact the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for CHF 150.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: CHF 5.00 per person, per night for adults; CHF 2.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

Fee for continental breakfast: approximately CHF 39 for adults and CHF 20 for children
Covered valet parking fee: CHF 35 per day
Pet fee: CHF 50 per pet, per night
Rollaway bed fee: CHF 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards

Safety features at this property include a fire extinguisher

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Frequently asked questions

Does Hostellerie du Pas de L'Ours Relais et Chateaux have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Hostellerie du Pas de L'Ours Relais et Chateaux pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 50 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for CHF 35 per day.

What time is check-in at Hostellerie du Pas de L'Ours Relais et Chateaux?

Check-in start time: 3 PM; Check-in end time: 11 PM.

What time is check-out at Hostellerie du Pas de L'Ours Relais et Chateaux?

Check-out is at noon.

Does Hostellerie du Pas de L'Ours Relais et Chateaux provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hostellerie du Pas de L'Ours Relais et Chateaux located?

This family-friendly Lens hotel is located in the mountains, within a 15-minute walk of Rue du Prado and Golf Club Crans-sur-Sierre. Leukerbad-Therme and Alpentherme Thermal Baths are also within 25 mi (40 km).

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