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The Whitlock

2.0 star property

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Photo gallery for The Whitlock

Exterior - The Whitlock (Lenox)
Lounge - The Whitlock (Lenox)
Lobby lounge - The Whitlock (Lenox)
Lounge - The Whitlock (Lenox)
Lounge - The Whitlock (Lenox)
Take advantage of a terrace, a garden, and a fireplace in the lobby at The Whitlock. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Two Double

Standard Two Double | Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Standard Two Double

8.6 out of 10
Excellent
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Cozy Queen

Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Cozy Queen

8.8 out of 10
Excellent
(12 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Nest Suite

Nest Suite | Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Nest Suite

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe King

Deluxe King | Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Deluxe King

8.6 out of 10
Excellent
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King

Standard King | Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Standard King

8.8 out of 10
Excellent
(8 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen

Standard Queen | Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Standard Queen

8.4 out of 10
Very good
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible

Standard Room, 1 King Bed, Mobility Accessible | Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Standard Room, 1 King Bed, Mobility Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Mobility Accessible

Standard Room, 2 Double Beds, Mobility Accessible | Egyptian cotton sheets, premium bedding, free WiFi, bed sheets

Standard Room, 2 Double Beds, Mobility Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Lenox, The Whitlock is in the city center. The Bookstore and Berkshire Performing Arts Center are local attractions and those in the mood for shopping can visit Guido's Marketplace and Lee Premium Outlets. Berkshire Scenic Railway Museum and Lenox Arts Center are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like skiing. Visit our Lenox travel guide
Map
16 Church St, Lenox, MA, 01240

What's nearby

  • Wyndhurst Golf & Club
    Wyndhurst Golf & Club
    2 min drive - 1.1 miles
  • Tanglewood Music Center
    Tanglewood Music Center
    2 min drive - 1.4 miles
  • Lenox Library
    5 min walk - 0.3 miles
  • Ventfort Hall Mansion and Gilded Age Museum
    6 min walk - 0.4 miles
  • Shakespeare and Company
    14 min walk - 0.8 miles

Getting around

  • Pittsfield Intermodal Transportation Center
    13 min drive
  • Pittsfield, MA (PSF-Pittsfield Municipal)
    12 min drive

Restaurants

  • Antimony Brewing - Craft Brewery & Kitchen
    4 min drive
  • Chocolate Springs Cafe
    3 min drive
  • Haven Cafe & Bakery
    5 min walk
  • Bistro Zinc
    2 min walk
  • Pizzeria Boema
    5 min walk

About this property

The Whitlock

Hotel near Tanglewood Music Center
Consider a stay at The Whitlock and take advantage of a terrace, a garden, and a fireplace in the lobby. In addition to a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Luggage storage, coffee/tea in the lobby, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at The Whitlock include thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Coffee and tea in common areas

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Towels provided

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [11 Old Stockbridge Rd, Lenox, MA 01240, United States]
Guests will receive an email within 24 hours before arrival with check-in information
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number C0356161520

We should mention

This property does not have elevators

Property is also known as

Church Street Inn
The Whitlock Hotel
The Whitlock Lenox
The Whitlock Hotel Lenox

Frequently asked questions

Is The Whitlock pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Whitlock?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Whitlock?

Check-out is at 11:00 AM. Late check-out is available for a fee.

Where is The Whitlock located?

Located in the heart of Lenox, this hotel is steps from The Bookstore and Lenox Library. Berkshire Performing Arts Center and Ventfort Hall Mansion and Gilded Age Museum are also within 10 minutes.

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Reviews

The Whitlock Reviews

8.6

Excellent

9.2

Cleanliness

7.6

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 152 out of 292 reviews
Rating 8 - Good. 82 out of 292 reviews
Rating 6 - Okay. 33 out of 292 reviews
Rating 4 - Poor. 18 out of 292 reviews
Rating 2 - Terrible. 7 out of 292 reviews

Reviews

Verified

8/10 Good

Rick

Liked: Cleanliness, property conditions & facilities
Nice rooms, great location.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gina

Liked: Cleanliness, amenities, property conditions & facilities
Super cute place and walking distance to a bunch of great shops and food!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

BORIS

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean, large, good shower, good bed
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining options are walkable nearby
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Whitlock is in a great location. The bed was very comfortable and the staff was extremely friendly and knowledgeable. I definitely recommend staying here. Just steps away from town.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Heather

Liked: Cleanliness
Disliked: Staff & service
We made the mistake of staying here when traveling, because there was a snowstorm and the driving became unsafe. It is a little mom and pop sort of place, and there was no front desk staff, no morning coffee, no one to shovel the walk ways...no food. I guess we should have stayed at the Holiday Inn. Whoops. On the other hand, the room was quaint in that old New England style, and clean and the place was quiet!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful ambience and people!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Dana

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in the heart of Lenox. The rooms and property were very nice. The staff was great. We would definitely stay here again!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great place to stay and the location is excellent!
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the inn and its location. Loved the decor in the common areas as well as our room. The best part was the services rendered us on our arrival by Amanda who was at the desk. She was an absolute gem! Great service!
Stayed 1 night in Jul 2025
Verified

8/10 Good

Clintona

Liked: Cleanliness, staff & service, property conditions & facilities
I specifically requested 'hotels only' and didnt expect a bed and breakfast, with no overnight staff planned at my location. That said, it was a lovely room with a nice fireplace. Bathroom left a bit to be desired, as did breakfast.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Amanda at the front desk is a gem! She was helpful, personable, professional and presented in a neat and put-together appearance.
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Rick

Nice but a little rundown

Location is great for visiting the Lenox shops and restaurants. The shower and bed were nice and comfortable. It’s an old hotel so I’m sure it’s hard to keep it up but wear and tear was evident in the room and common areas. Weekend continental breakfast was very good.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in town to attend an inspection on a house we made an offer on in nearby Becket. The Whitlock was perfect for me. It was conveniently located, in town, close to dining, and with easy parking. The inn was historic, charming, and had lots of character. It was exactly what I was looking for. There is now staff available on premises from 7 am to 10 pm. I was able to check in on site. The outer doors were locked at night. I would definitely come back.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cute area. Gorgeous property. Very friendly staff. Thank you!
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Jane

Shower had mildew and rust stains from the soap dispenser. The outlets were very old and in disrepair. There were no blackout shades or curtains, only regular shades. Otherwise the hotel was stylish and relatively comfortable.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Anne S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it. The restaurant is now closed but the bar was good.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, room comfort

Weekend in the heart of the Berkshires

Excellent location in the heart of Lenox. Easy walk to restaurants and shopping. Quick drive to Tanglewood. Room was comfortable and quiet. Decor slightly tired. Overall a good option for a weekend stay.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, and the staff was wonderful and friendly. You are in the heart on Lenox with walking ability to shops and restaurants. Less then two miles to Tanglewood which was why we we’re traveling. It was perfect.
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Danielle

Liked: Cleanliness, staff & service
Whitlock is great for its location. Unfortunately, on a Sunday, the bar and dining was closed. No cable TV for live airing. Room was clean. Staff ver friendly.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of TLC from pre check in call to problem solving after we arrived. Our problem. Management was superb. Efficient and kind.
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Mayssa

Liked: Cleanliness, staff & service
Overall, the place could use some sprucing up. I had read a review that mentioned a few things to improve on and ironically all these seemed to have been corrected. At least in our room. Maybe the Inn improved on these having seen that particular review. There was nowhere to hang any clothes or jackets. A couple of hooks on the wall with some hangers would have helped. We were there during the week so the place was quiet but that also meant that the fire pit, the restaurant/lounge, the bar… weren’t “on”. It was starting to get cold so we would have appreciated having the heat on at all times. We didn’t have access to the controls and the heat was being turned off at times. When I asked for shower gel, the lady at the front desk seemed perplexed as she wondered why I wasn’t simply using shampoo or hand soap. They did manage to find me some sample size products. Overall it was an ok stay but the quality does not match the rates. Lenox is cozy and central in the Berkshires. I hesitated between staying in Pittsfield, Great Barrington or Stockbridge. Lenox was the best choice.
Stayed 4 nights in Oct 2025
Verified

6/10 Okay

Brian

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Check-in at another facility: Unique! Food service: Non-existent. Ergo, not a hotel, barely a motel.
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Pushkala

Liked: Cleanliness, staff & service, property conditions & facilities
There was one young man. I think his name was Jeff who was really helpful in suggesting eating places and recommending a particular scenic route. The young lady who checked us in could have been more welcoming.
Stayed 1 night in Jul 2023
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Bedroom was comfortable. The shower was hazardous - slippery floor, nothing to hold on to, nowhere to put things. There was nothing about what to do in case of fire - I thought that was required. Our room was down a long, narrow hall and the stairs down were wooden.
Stayed 1 night in Aug 2023