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The Constance by the Lenox Collection

3.5 star property
Hotel with free breakfast, near Tanglewood Music Center

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Photo gallery for The Constance by the Lenox Collection

Free WiFi, bed sheets
Interior
Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn) | Free WiFi, bed sheets
Deluxe Room, 1 King bed (Constance Inn) | Free WiFi, bed sheets
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Pet friendly
  • Housekeeping
  • Air conditioning
  • Parking included

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Deluxe Room, 1 King Bed (Whitlock Inn)

Free WiFi, bed sheets

Deluxe Room, 1 King Bed (Whitlock Inn)

Highlights

Air conditioning
TV
Separate bedroom
Designer toiletries
Private bathroom
Hair dryer
Free bottled water
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Double Beds (Whitlock Inn)

Free WiFi, bed sheets

Double Room, 2 Double Beds (Whitlock Inn)

Highlights

Air conditioning
TV
Separate bedroom
Designer toiletries
Private bathroom
Hair dryer
Free bottled water
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room,1 Queen Bed(Constance Inn)

Shower, designer toiletries, hair dryer, towels

Standard Room,1 Queen Bed(Constance Inn)

Highlights

Air conditioning
TV
Separate bedroom
Designer toiletries
Private bathroom
Hair dryer
Free bottled water
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Whitlock Inn)

Free WiFi, bed sheets

Room, 1 King Bed (Whitlock Inn)

Highlights

Air conditioning
TV
Separate bedroom
Designer toiletries
Private bathroom
Hair dryer
Free bottled water
Cable channels
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Whitlock Inn)

Free WiFi, bed sheets

Standard Room, 2 Double Beds (Whitlock Inn)

Highlights

Air conditioning
TV
Separate bedroom
Designer toiletries
Private bathroom
Hair dryer
Free bottled water
Cable channels
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Whitlock Inn)

Free WiFi, bed sheets

Standard Room, 1 King Bed (Whitlock Inn)

Highlights

Air conditioning
TV
Separate bedroom
Designer toiletries
Private bathroom
Hair dryer
Free bottled water
Cable channels
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Whitlock Inn)

Standard Room, 1 Queen Bed (Whitlock Inn) | Free WiFi, bed sheets

Standard Room, 1 Queen Bed (Whitlock Inn)

Highlights

Air conditioning
TV
Separate bedroom
Designer toiletries
Private bathroom
Hair dryer
Free bottled water
Cable channels
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King bed (Constance Inn)

Deluxe Room, 1 King bed (Constance Inn) | Free WiFi, bed sheets

Deluxe Room, 1 King bed (Constance Inn)

Highlights

Air conditioning
TV
Separate bedroom
Designer toiletries
Private bathroom
Hair dryer
Free bottled water
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Constance Inn)

Shower, designer toiletries, hair dryer, towels

Room, 1 Queen Bed (Constance Inn)

Highlights

Air conditioning
TV
Separate bedroom
Designer toiletries
Private bathroom
Hair dryer
Free bottled water
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room,1 King Bed (Constance Inn)

Free WiFi, bed sheets

Standard Room,1 King Bed (Constance Inn)

Highlights

Air conditioning
TV
Separate bedroom
Designer toiletries
Private bathroom
Hair dryer
Free bottled water
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Whitlock Cozy Queen)

Room, 1 Queen Bed (Whitlock Cozy Queen) | Free WiFi, bed sheets

Room, 1 Queen Bed (Whitlock Cozy Queen)

Highlights

Air conditioning
TV
Separate bedroom
Designer toiletries
Private bathroom
Hair dryer
Free bottled water
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed (Whitlock Inn)

Deluxe Suite, 1 King Bed with Sofa bed (Whitlock Inn) | Free WiFi, bed sheets

Deluxe Suite, 1 King Bed with Sofa bed (Whitlock Inn)

Highlights

Air conditioning
TV
Separate bedroom
Designer toiletries
Private bathroom
Hair dryer
Free bottled water
Cable channels
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed (Dewey Carriage House)

Room, 1 Queen Bed (Dewey Carriage House) | Free WiFi, bed sheets

Room, 1 Queen Bed (Dewey Carriage House)

Highlights

Air conditioning
TV
Designer toiletries
Private bathroom
Hair dryer
Free bottled water
Cable channels
Daily housekeeping
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn)

Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn) | Free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn)

Highlights

Air conditioning
TV
Separate bedroom
Designer toiletries
Private bathroom
Hair dryer
Free bottled water
Cable channels
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds (Constance Inn)

Suite, 2 Queen Beds (Constance Inn) | Free WiFi, bed sheets

Suite, 2 Queen Beds (Constance Inn)

Highlights

Air conditioning
TV
Separate bedroom
Designer toiletries
Private bathroom
Hair dryer
Free bottled water
Cable channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (Constance Cozy Queen)

Room, 1 Queen Bed (Constance Cozy Queen) | Free WiFi, bed sheets

Room, 1 Queen Bed (Constance Cozy Queen)

Highlights

Air conditioning
TV
Separate bedroom
Designer toiletries
Private bathroom
Hair dryer
Free bottled water
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Whitlock Inn)

Free WiFi, bed sheets

Deluxe Room, 1 King Bed (Whitlock Inn)

Highlights

Air conditioning
TV
Separate bedroom
Designer toiletries
Private bathroom
Hair dryer
Free bottled water
Cable channels
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Constance Inn)

Deluxe Room, 1 Queen Bed (Constance Inn) | Free WiFi, bed sheets

Deluxe Room, 1 Queen Bed (Constance Inn)

Highlights

Air conditioning
TV
Separate bedroom
Designer toiletries
Private bathroom
Hair dryer
Free bottled water
Cable channels
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
11 Old Stockbridge Road, P.O.Box 1717, Lenox, MA, 01240-1717

What's nearby

  • Lenox Library - 2 min walk - 0.1 miles
  • Ventfort Hall Mansion and Gilded Age Museum - 8 min walk - 0.5 miles
  • Shakespeare and Company - 11 min walk - 0.6 miles
  • Tanglewood Music Center - 3 min drive - 1.4 miles
  • The Mount - 3 min drive - 1.8 miles

Getting around

  • Pittsfield Intermodal Transportation Center - 13 min drive
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 12 min drive

Restaurants

  • ‪Burger King - ‬6 min drive
  • ‪Antimony Brewing - Craft Brewery & Kitchen - ‬3 min drive
  • ‪The Locker Room - ‬7 min drive
  • ‪Joe's Diner - ‬7 min drive
  • ‪Arizona Pizza Co. - ‬5 min drive

About this property

The Constance by the Lenox Collection

Hotel near Tanglewood Music Center
Free continental breakfast, a library, and a gym are just a few of the amenities provided at The Constance by the Lenox Collection. Active travelers can enjoy amenities like fitness classes and Pilates at this hotel. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Express check-out, smoke-free premises, and wedding services
  • A banquet hall, concierge services, and coffee/tea in the lobby
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All 66 rooms offer comforts such as air conditioning, as well as perks like free WiFi and free bottled water.
Extra amenities include:
  • Bathrooms with designer toiletries and showers
  • TVs with cable channels

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Fitness classes
  • Gym
  • Library
  • Pilates classes
  • Yoga classes

Conveniences

  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Accessibility

  • No elevator
  • Thin carpet in room

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0005001520
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Rookwood Inn
Rookwood Inn Lenox
Rookwood Lenox
Rookwood Inn
The Constance
The Lenox Collection

Frequently asked questions

Is The Constance by the Lenox Collection pet-friendly?

Yes, The Constance by the Lenox Collection allows pets (limit 2 total). There's a fee of USD 35 per pet, per night. Service animals are exempt from fees.

How much is parking at The Constance by the Lenox Collection?

Self parking is free at this property.

What time is check-in at The Constance by the Lenox Collection?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Constance by the Lenox Collection?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Constance by the Lenox Collection located?

Situated in Lenox, this hotel is within a 5-minute walk of Lenox Library and The Bookstore. Ventfort Hall Mansion and Gilded Age Museum and Shakespeare and Company are also within 15 minutes.

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The Constance by the Lenox Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 250 out of 469 reviews
Rating 8 - Good. 125 out of 469 reviews
Rating 6 - Okay. 57 out of 469 reviews
Rating 4 - Poor. 27 out of 469 reviews
Rating 2 - Terrible. 10 out of 469 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was incredibly nice & helpful, and the stay was very comfortable. We’d definitely stay there again.
Stayed 1 night in May 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly enjoyed my stay there and do it again whenever I’m in town
Stayed 1 night in May 2025

10/10 Excellent

Seoyoung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cute place to stay for the weekend. Quiet, clean, scenic, and great staff.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time visit but will return. Charming property, helpful staff and great location and breakfast!
Stayed 1 night in May 2025

8/10 Good

Julie

Liked: Cleanliness, property conditions & facilities
Quaint, comfortable but limited amenities.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
This was our second stay at The Constance. We absolutely love it! The staff is friendly and helpful, the property is beautiful and comfortable, the continental breakfast is just enough, with plenty of choices, and the location can't be beat! Can't wait to visit Lenox again!
Stayed 1 night in May 2025

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and pleasant hotel close to several nice bars and restaurants. Only disadvantage are the early breakfast times (till 9 am). Breakfast was excellent though.
Stayed 1 night in May 2025

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location!
Stayed 4 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
This property was an older home that was very well kept. The rooms had been renovated and all of the services were good. We arrived late but they had everything set up for us leaving doors and rooms open for us. The other property served a continental breakfast in the morning which was conveniently located near-by.
Stayed 1 night in May 2025

8/10 Good

Beatrice

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Lovely old building. Cosy and picturesque. Wish I had know that my room was on the 3rd floor because it got hard climbing those stairs after a while. A clock in the room and some lights in the hallways would have been nice. Friendly, helpful staff. Comfortable parlor to hang out. Breakfast was minimal.
Stayed 2 nights in May 2025

8/10 Good

Lynn

Liked: Staff & service
I really liked staying at the Constance. The staff was responsive and friendly. The room on the third floor was quaint and comfortable. The building is attractive and clean. It’s in a great location, close to Tanglewood and Kripalu. The continental breakfast was very nice with hard boiled eggs, toast, fruit, yogurt ect. There is a few snacks out for when when you first arrive. I hope to come back.
Stayed 1 night in May 2025

4/10 Poor

Timothy

Disliked: Cleanliness, property conditions & facilities
Needs updating … room was slightly musty with a view of stairs and a walkway … very uninspiring… if you plan on not spending anytime in your room other then to sleep then fine. Check in person was surely and unfriendly and very much resentful that I booked on Expedia
Stayed 3 nights in May 2025

4/10 Poor

Barry

Disliked: Property conditions & facilities
It’s a great location but the overall quality is not great. Staff seems very limited, it’s an old home so noise from creaky floors and neighboring and upstairs room was more than ideal. Our air conditioning was not working, stopper in sink was broken. Overall dissapointing experience.
Stayed 2 nights in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Easy walk to restaurants
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was outstanding.
Stayed 2 nights in Dec 2024

8/10 Good

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel in a beautiful town. Convenient location.
Stayed 4 nights in Oct 2024

10/10 Excellent

Christal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This inn is located in a very convenient location to the town center where there are numerous boutique shops. The inn itself is quiet, clean, and safe, with a small 24-hour open dining room with a coffee station that offers Green Mountain coffee pods, and pop-corn and cracker snacks. The stay includes a breakfast that consists of cold items -- cereals, yogurt, croissants, hard-boiled eggs, etc. But the town center is but a stone's throw away with a few excellent locations for a full breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Lorelei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing! The staff was incredible, the room was very clean and cozy, and overall was a great place to stay. Loved it here!
Stayed 2 nights in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Feb 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room and bathroom, very cozy lobby
Stayed 2 nights in Dec 2024

8/10 Good

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful little village, easy walking, shopping and safe!
Stayed 2 nights in Nov 2024

10/10 Excellent

Miguel

Liked: Amenities
The staff here is truly concerned about there customers. Everything is in place when you arrive, . Our room was very clean and comfortable. Thank you to all for making our stay a great experience.
Stayed 1 night in Feb 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
I loved that it was right in town on the main street
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Weekend Away

Wonderful stay at the Constance. Staff was universally terrific, great location and an Inn full of character.
Stayed 2 nights in Oct 2024

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, very nice staff, charming hotel.
Stayed 2 nights in Jul 2024