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Berkshires Untold

3.5 star property
Guests sip tea in the lobby or raise a glass at the bar, finding comfort and relaxation at this welcoming Berkshires retreat

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Photo gallery for Berkshires Untold

A spacious hotel lobby with high ceilings, large windows, and a central seating area with a chandelier. - Berkshires Untold (Lenox)
Property video
A cozy library with bookshelves, a fireplace, and comfortable seating. - Berkshires Untold (Lenox)
A spacious bar area with a long counter and multiple stools, a seating area with a sofa and chairs, and a view through large windows to the outdoors. - Berkshires Untold (Lenox)
An outdoor seating area with a sofa, chairs, and tables, and a building with large windows and a door labeled "Hotel Entrance". - Berkshires Untold (Lenox)
Life House Berkshires, in the heart of the region, offers a bar, restaurant, WiFi, lobby coffee/tea, and self-parking. Guests often praise the staff's helpfulness.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard King

A hotel room with a large bed, a desk, and a chair. There are framed pictures on the wall and a window with curtains.

Standard King

8.8 out of 10
Excellent
(60 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Two Double

A hotel room with two single beds, a nightstand with a lamp, and framed pictures on the wall.

Standard Two Double

8.4 out of 10
Very good
(22 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Two King Suite

A hotel room with a bed, two armchairs, a round coffee table, and a lamp. There are framed pictures on the wall and a window with a view of greenery.

Deluxe Two King Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Premium King

A neatly made bed with white linens, a wooden headboard, and a nightstand with a lamp. There are framed pictures on the wall above the bed.

Premium King

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

DOUBLE KING SIZE BED

  • Sleeps 4
  • Free WiFi

QUADRUPLE WITH DOUBLE BED

  • Sleeps 6
  • Free WiFi

SUITE DELUXE KING BED

  • Sleeps 8
  • Free WiFi

About the neighborhood

Lenox is home to Berkshires Untold. The Mount and Hancock Shaker Village are notable landmarks, and some of the area's popular attractions include Bousquet Ski Area and Berkshire Botanical Garden. Shakespeare and Company and Tanglewood Music Center are two other places to visit that come recommended. Relax and indulge in the area's health/beauty spa, or seek out an adventure with hiking/biking trails, mountain biking, and horse riding nearby. Visit our Lenox travel guide
View more Lodges in Lenox
Map
194 Pittsfield Rd, Lenox, MA, 01240

What's nearby

  • A forest with a small waterfall flowing over rocks.
    Pleasant Valley Wilderness Sanctuary
    2 min drive - 0.7 miles
  • A large white mansion surrounded by dense green trees and a clear blue sky with clouds.
    The Mount
    7 min drive - 4.9 miles
  • A wooden pergola structure with a pathway covered in fallen leaves, surrounded by trees and grass.
    Tanglewood Music Center
    9 min drive - 4.2 miles
  • Kennedy Park
    11 min walk - 0.6 miles
  • National Shrine of the Divine Mercy
    19 min drive - 11.9 miles

Getting around

  • Pittsfield Intermodal Transportation Center
    9 min drive
  • Albany Intl. Airport (ALB)
    60 min drive

Restaurants

  • Market 32 by Price Chopper
    3 min drive
  • Guido's Fresh Marketplace
    3 min drive
  • Starbucks
    3 min drive
  • Amazing Pho
    3 min drive
  • Burger King
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: USD 5 to 35 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • The Club Room

Things to do

  • Books

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No elevator
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Fireplace in lobby
  • Renovated entire property - February 2023
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 39-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 85 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 5 to 35 for adults, and USD 5 to 25 for children
  • Pet fee: USD 85 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Is Berkshires Untold pet-friendly?

Yes, Berkshires Untold allows cats and dogs (limit 1 total). There's a fee of USD 85 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Berkshires Untold?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Berkshires Untold?

Check-out is at 11:00 AM.

Where is Berkshires Untold located?

Situated in Lenox, this lodge is within 6 mi (10 km) of Shakespeare and Company, Bousquet Ski Area, and Tanglewood Music Center. The Mount and Hancock Shaker Village are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Berkshires Untold Reviews

9.0

Wonderful

9.6

Cleanliness

8.4

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 673 out of 1021 reviews
Rating 8 - Good. 207 out of 1021 reviews
Rating 6 - Okay. 91 out of 1021 reviews
Rating 4 - Poor. 27 out of 1021 reviews
Rating 2 - Terrible. 23 out of 1021 reviews

Reviews

Verified

6/10 Okay

Jessica

Liked: Staff & service
Parking was easy and location was good
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Carin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lobby and dining room atmosphere!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Highly recommend the restaurant.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Sareh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely renovated former motel with great staff and a very cool bar/lounge area! Very conveniently located close to Tanglewood and other interesting places to visit. And the Le Labo toiletries were a nice surprise :)
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly good location
Stayed 2 nights in May 2026
Verified

6/10 Okay

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
I found the staff to be great and the location was convenient for exploring the area. I had a nice dinner in the restaurant and enjoyed the outdoor patio. My main concern was the value for the price was not what I'd expect. However, at a lower price point, I'd stay again.
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for a short time, this had everything I needed and was reasonably priced. Room was a clean, had a comfy bed, was quiet, and very friendly staff to greet me both when I checked in and out… with yummy coffee in the morning. It’s a basic stay, but everything you need. Would definitely recommend!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Foundry thefoundryws.com loves to house our touring artists here. They all feel welcomed and comfortable. The location is great and amenities are perfect.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cool and affordable place to stay in the Berkshires. Great lobby/bar with a good restaurant.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
such pretty interior design, cozy bed, nice shower, super clean great stay overall convenient parking
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Rexford

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a strong marketing team. It feels like this expansive lobby area with dif zones. It’s a refurnished Motel that they stuck an end lobby on. The rooms were clean enough the bed and linens were great. Not worth the money that we paid.
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Editha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Clean rooms. Quiet place. Cozy areas
Stayed 1 night in May 2026
Verified

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures on the internet made it appear to be an Inn. It was actually a motel just above route 7. Tricky taking a left onto a 4 lane highway to get to Lenox but doable. Room was clean, air conditioned, comfortable and great staff. Few minor issues: 1. Bathroom fan didn't work and one of the charge ports on the shared bedside table was dead. I would recommend if all the cute Inns in Lenox are full.
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
I usually stay here and yes staff are nice and rooms are decent but I’ve seen a decline in amenities. Maybe the expense of things - bathrobe in room, water and snacks were what I was used to seeing .in the room.
Stayed 1 night in Jun 2026
Verified

6/10 Okay

colin

Liked: Cleanliness
Disliked: Amenities
The location was good since it was close to Lenox and tangle wood. Ample parking space. Clean but you have to ask for your room to be made up. The aesthetics were poor. The hotel was one long semi sphere perched on the side of the highway. It was an impersonal hotel with nothing memorable. The staff were competent. The hotel grounds provided no protection for either rain or severe heat.
Stayed 3 nights in Jul 2026
Verified

6/10 Okay

Peter

Liked: Staff & service, property conditions & facilities
Room was clean. Air conditioner was loud. I room wasn’t cleaned after 1st night (2 night stay). We arrived back at room too late to call front desk.
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and charming property. Super clean and staff are welcoming . If you are visiting this beautiful area of the Berkshires, it’s a great place to stay!
Stayed 1 night in Apr 2026
Verified

8/10 Good

scott

Liked: Cleanliness, staff & service, amenities
Lovely spot to visit !
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quite and friendly
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Payton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay! The room and hotel itself were up to date and was overall a great location to check out the Berkshires. We ate one night at the hotel too and the dinner was really good! I recommend the mushroom ravioli, would stay again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, secure and clean
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Christena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here! The staff is friendly and helpful and the property is clean, comfortable and nicely appointed with a small bar and dining area. My room was spotless with an updated and spacious bathroom. The bed and linens were comfortable and there was a cozy reading chair as well. I loved the thoughtful decorative nods to the Berkshires and its history throughout. My only suggestion would be an adjustable desk chair as it was pretty low.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
For an old roadside motel they have turned this into the coziest little place. The library is charming, the rooms are cool and comfortable and the food was wonderful. Highly recommend
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service
Great food, nice room, nice staff.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 2 nights at Berkshires Untold. Cleanliness is my top priority where I stay, and this place was exceptional. The staff was very professional and friendly especially the staff at the restaurant there. We had dinner one night and breakfast twice. While the food was slightly overpriced for the portion sizes, it was delicious!! Get the S’Mores Flight dessert for sure! At night we sat outside by the gas fire pits and enjoyed listening to a classical string trio which was very nice. The noise level was very low with only the usual other guests going by our room and an occasional car. My only suggestion would be for better lighting in the room but that was minor. There is no pool just fyi. We would stay there again and highly recommend.
Stayed 2 nights in Jun 2026