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Gateways Inn & Restaurant

3.0 star property
Hotel with free parking, near Tanglewood Music Center

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Photo gallery for Gateways Inn & Restaurant

Room (King Room) | Iron/ironing board, free WiFi, bed sheets
Staircase
Bar (on property)
Front of property
Luxury Suite | Iron/ironing board, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Air conditioning
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room (King Room)

Room (King Room) | Iron/ironing board, free WiFi, bed sheets

Room (King Room)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Hair dryer
Rainfall showerhead
Free bottled water
Digital channels
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Queen Room)

Room (Queen Room) | Iron/ironing board, free WiFi, bed sheets

Room (Queen Room)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Hair dryer
Rainfall showerhead
Free bottled water
Digital channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Deluxe King Room)

Room (Deluxe King Room) | Iron/ironing board, free WiFi, bed sheets

Room (Deluxe King Room)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Hair dryer
Rainfall showerhead
Free bottled water
Digital channels
  • Sleeps 2
  • 1 King Bed

Room (Suite)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Hair dryer
Rainfall showerhead
Free bottled water
Digital channels
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
51 Walker St, Lenox, MA, 01240

What's nearby

  • Lenox Library - 3 min walk - 0.2 miles
  • Ventfort Hall Mansion and Gilded Age Museum - 4 min walk - 0.3 miles
  • Shakespeare and Company - 7 min walk - 0.4 miles
  • Tanglewood Music Center - 2 min drive - 1.5 miles
  • The Mount - 2 min drive - 1.5 miles

Getting around

  • Pittsfield Intermodal Transportation Center - 13 min drive
  • Bradley Intl. Airport (BDL) - 73 min drive

Restaurants

  • ‪Burger King - ‬7 min drive
  • ‪Antimony Brewing - Craft Brewery & Kitchen - ‬3 min drive
  • ‪The Locker Room - ‬6 min drive
  • ‪Joe's Diner - ‬6 min drive
  • ‪Arizona Pizza Co. - ‬6 min drive

About this property

Gateways Inn & Restaurant

Hotel near Tanglewood Music Center
Take advantage of a terrace, an arcade/game room, and a library at Gateways Inn & Restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also find perks like:
  • Free self parking
  • Concierge services, wedding services, and a banquet hall
  • Tour/ticket assistance, a gift shop, and 1 meeting room
Room features
All guestrooms at Gateways Inn & Restaurant boast perks such as air conditioning and bathrobes, as well as amenities like free WiFi and free bottled water.
More amenities include:
  • Bathrooms with rainfall showers and tubs or showers
  • 30-inch flat-screen TVs with streaming services and digital channels

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Arcade/game room
  • Library

Family friendly

  • Arcade/game room

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 4 steps to reach entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1912
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 5:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 4:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Housekeeping is available for an additional fee and varies based on length of stay and unit size
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0012071520
This property accepts major credit cards and cash

We should mention

This property does not have elevators

Property is also known as

Gateways Inn
Gateways Inn Lenox
Gateways Lenox
Gateways & Restaurant Lenox
Gateways Inn & Restaurant Hotel
Gateways Inn & Restaurant Lenox
Gateways Inn & Restaurant Hotel Lenox

Frequently asked questions

Is Gateways Inn & Restaurant pet-friendly?

No, pets are not allowed at this property.

How much is parking at Gateways Inn & Restaurant?

Self parking is free at this property.

What time is check-in at Gateways Inn & Restaurant?

Check-in start time: 3:30 PM; Check-in end time: 5:00 PM. Late check-in is available during limited hours.

What time is check-out at Gateways Inn & Restaurant?

Check-out is at 11:00 AM.

Where is Gateways Inn & Restaurant located?

Situated in Lenox, this hotel is 0.2 mi (0.3 km) from Lenox Library and 1.4 mi (2.3 km) from Tanglewood Music Center. The Bookstore and Ventfort Hall Mansion and Gilded Age Museum are also within 5 minutes.

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Gateways Inn & Restaurant Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 68 out of 186 reviews
Rating 8 - Good. 61 out of 186 reviews
Rating 6 - Okay. 33 out of 186 reviews
Rating 4 - Poor. 15 out of 186 reviews
Rating 2 - Terrible. 9 out of 186 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

9.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Always a good place to stay. And so convenient to walk to all the restaurants and shops in town.
Stayed 1 night in Jan 2025

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable and pleasant hotel.
Stayed 1 night in Oct 2024

6/10 Okay

Linda

Liked: Cleanliness, staff & service
It was a lovely place but not up to B&B standards in my opinion.
Stayed 1 night in Sep 2024

10/10 Excellent

elyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Food was delicious
Stayed 3 nights in Jul 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming, historic property situated in a very beautiful and scenic part of the Berkshires. Very unique in all it has to offer.
Stayed 3 nights in Sep 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but we didnt realize our room only had a tub with shower attachment not an actual shower.
Stayed 1 night in Oct 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Full Breakfast. Live Music. Very Hospitable Staff.
Stayed 2 nights in May 2023

4/10 Poor

Nancy

Disliked: Staff & service
Was No room service ! Had to ask for towels and no one around for a roll of toilet paper had to get one from bathroom In lobby Accidentally left husbands pjs called to see if they could be sent they said the housekeeper threw them away thought they were garbage!!!😳 not a good answer
Stayed 2 nights in Apr 2024

8/10 Good

James

Stayed 1 night in Sep 2024

6/10 Okay

Clara

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Theresa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2023

10/10 Excellent

Sybil

Stayed 1 night in Jun 2023

10/10 Excellent

DONALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Mark

Liked: Cleanliness
Quiet and clean enough.. but seems like they're going through some transitions or we caught them off season... felt a little shabby/bare, like the rooms needed a refresher -- doesn't look or feel like the photos on the website. And there was never any staff around. It was fine for a work trip where I was hardly ever there, but I wouldn't stay there for pleasure.
Stayed 4 nights in May 2022

10/10 Excellent

Paul C

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Great staff. Great food & cocktails. Perfectly located.
Stayed 1 night in Dec 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, traditional inn with excellent service and restaurant. Facilities were clean and up to date. Walking distance to everything in town. Highly recommended.
Stayed 1 night in Oct 2021

4/10 Poor

suzanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
New owners and not ready to open. No service for breakfast( as advertised..gave us a card for a local deli which was overwhelmed ,no room clean up ( dirty linens on floor from last guest,)or towels…told us to go in to the linen room and help,ourselves. Our registration wasn’t in their computer…fortunately we had a copy.I understand that it’s hard to find help but we were completely on our own and had paid over $300. Per night.
Stayed 2 nights in Aug 2021

2/10 Terrible

Robert

Disliked: Staff & service
They were closed. It was prepaid and when I arrived there was no one on duty. The phone message said it might take 24 - 48 hours before my call would be returned.
Stayed 2 nights in May 2021

10/10 Excellent

Richard, Owls Head, Maine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The inn is a wonderful and charming grand home in Lenox. The interior has warm furnishings and the staff went out of their way to make us feel welcome. Dinner was outstanding and the wine list had many examples of fine wines from Israel. Breakfast the next morning featured a sumptuous challah french toast souffle.
Stayed 1 night in Dec 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Special and very convenient place

Owners were on-site , friendly and went out of their way to make our visit comfortable and special
Stayed 1 night in Jul 2019