See all properties

Gateways Inn & Restaurant

Property class: 3
Travelers can explore nearby art galleries or relax in the arcade/game room at this Lenox retreat that's perfect for weddings and corporate gatherings

Choose dates to view prices

Photo gallery for Gateways Inn & Restaurant

A large, two-story building with a symmetrical facade, multiple windows, and a well-maintained lawn. - Gateways Inn & Restaurant (Lenox)
A grand staircase with a wooden handrail and patterned carpet, leading to an upper floor. - Gateways Inn & Restaurant (Lenox)
A grand piano in a living room with a sofa, a chandelier, and a fireplace. - Gateways Inn & Restaurant (Lenox)
A sign for Gateways Inn advertising mat and mimosa services, with a garden area in the background. - Gateways Inn & Restaurant (Lenox)
A two-story building with a covered entrance and a large 'G' sign. - Gateways Inn & Restaurant (Lenox)
The Gateways Inn & Restaurant in Lenox provides a welcoming atmosphere with thoughtful amenities including a library and arcade/game room. Guests appreciate the helpful staff, in-room WiFi, concierge services, and self-parking that make stays comfortable and convenient.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Room options

View all photos for Room (King Room)

A bedroom with a bed, nightstands, lamps, and a window with curtains.

Room (King Room)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room (Deluxe King Room)

A bedroom with a large bed, a fireplace, a chair, and a television.

Room (Deluxe King Room)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Suite)

A neatly arranged bedroom with a large bed, bedside tables with lamps, a tray with books and flowers, and a door.

Room (Suite)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room (Queen Room)

A bedroom with a bed, bedside lamps, a desk, a chair, and a window.

Room (Queen Room)

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Lenox is home to Gateways Inn & Restaurant. Shakespeare and Company and Tanglewood Music Center are cultural highlights, and some of the area's popular attractions include Bousquet Ski Area and Berkshire Botanical Garden. The Mount and Naumkeag Museum are two other places to visit that come recommended. Relax and indulge in the area's winery tours and health/beauty spa, or seek out an adventure with hiking/biking trails nearby. Visit our Lenox travel guide
Map
51 Walker St, Lenox, MA, 01240

What's nearby

  • A grassy field with a prominent tree and a small house in the distance.
    Wyndhurst Golf & Club
    3 min drive - 1.6 miles
  • The Bookstore
    3 min walk - 0.2 miles
  • Lenox Library
    3 min walk - 0.2 miles
  • Ventfort Hall Mansion and Gilded Age Museum
    5 min walk - 0.3 miles
  • Shakespeare and Company
    13 min walk - 0.7 miles

Getting around

  • Pittsfield Intermodal Transportation Center
    13 min drive
  • Bradley Intl. Airport (BDL)
    73 min drive

Restaurants

  • Market 32 by Price Chopper
    7 min drive
  • Guido's Fresh Marketplace
  • Starbucks
  • Burger King
    7 min drive
  • Amazing Pho
    7 min drive

Similar properties

Lobby lounge
Berkshires Untold
Lenox
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 1,027 reviews
Berkshires Untold
Compare similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Conveniences

  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (on request)
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 4 steps to reach entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1912
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 20 to May 10:
  • Bar/Lounge
  • Dining venue(s)
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Housekeeping is available for an additional fee and varies based on length of stay and unit size
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0012071520
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Is Gateways Inn & Restaurant pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Gateways Inn & Restaurant?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM.

What time is check-out at Gateways Inn & Restaurant?

Check-out is at 11:00 AM.

Where is Gateways Inn & Restaurant located?

Situated in Lenox, this hotel is within 2 mi (3 km) of Shakespeare and Company, Tanglewood Music Center, and The Mount. Bousquet Ski Area and Berkshire Botanical Garden are also within 6 mi (10 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Gateways Inn & Restaurant Reviews

8.0

Very Good

8.4

Cleanliness

9.4

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 80 out of 202 reviews
Rating 8 - Good. 63 out of 202 reviews
Rating 6 - Okay. 35 out of 202 reviews
Rating 4 - Poor. 15 out of 202 reviews
Rating 2 - Terrible. 9 out of 202 reviews

Reviews

Verified review

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities
Even it was off season, Great place to stay and very Friendly Staff.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept property, nice restaurant and is in a great area
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Gateways Inn is a fantastic place to stay! The staff was very courteous and the room was spacious and very clean. The breakfast was included and very tasty. I highly suggest a stay there if you are planning on visiting the Berkshires!!!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Our room and the shared inn living areas were just outstanding. The manager was extremely helpful and courteous and very pleasant.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable and pleasant hotel.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities
Wonderful old world feel. The suite had marble sink and was comfortably warm. Staff were very friendly and welcoming!
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Mona

Liked: Cleanliness, staff & service, room comfort
All was good except the room we got was right above the front metal door which rattled all night and shook/shocked us uncomfortably the entire stay. Food/breakfast was fantastic.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Always a good place to stay. And so convenient to walk to all the restaurants and shops in town.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a lovely stay at the Gateway in Lenox. Easy check in, room was well appointed, clean, comfortable, and quiet. Great location within Lenox - walkable to lots of stores, restaurants, etc. Looking forward to our next stay.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming, historic property situated in a very beautiful and scenic part of the Berkshires. Very unique in all it has to offer.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Melvin

Didn’t shop! But good location. Staircase a problem for me!
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but we didnt realize our room only had a tub with shower attachment not an actual shower.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Illona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, beautiful inn. We had a claw tub with hand held shower only. Breakfast was delicious and great choices. Roo. Temp easy to adjust. No USB plugs or convenient outlet near bed. TV was rather small on a dresser. Two nice chairs in room. Good space overall.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Kirby

Liked: Cleanliness, property conditions & facilities
Everything was just as we would have wished for.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

elyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Food was delicious
Stayed 3 nights in Jul 2023
Verified review

6/10 Okay

Linda

Liked: Cleanliness, staff & service
It was a lovely place but not up to B&B standards in my opinion.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Full Breakfast. Live Music. Very Hospitable Staff.
Stayed 2 nights in May 2023
Verified review

4/10 Poor

Nancy

Disliked: Staff & service
Was No room service ! Had to ask for towels and no one around for a roll of toilet paper had to get one from bathroom In lobby Accidentally left husbands pjs called to see if they could be sent they said the housekeeper threw them away thought they were garbage!!!😳 not a good answer
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great inn! Loved it so much! Wonderful room, wonderful staff and fantastic breakfast. Picturesque setting too! We will definitely be back! Thank you for a lovely stay!
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Mark

Liked: Cleanliness
Quiet and clean enough.. but seems like they're going through some transitions or we caught them off season... felt a little shabby/bare, like the rooms needed a refresher -- doesn't look or feel like the photos on the website. And there was never any staff around. It was fine for a work trip where I was hardly ever there, but I wouldn't stay there for pleasure.
Stayed 4 nights in May 2022
Verified review

10/10 Excellent

Paul C

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Great staff. Great food & cocktails. Perfectly located.
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, traditional inn with excellent service and restaurant. Facilities were clean and up to date. Walking distance to everything in town. Highly recommended.
Stayed 1 night in Oct 2021
Verified review

4/10 Poor

suzanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
New owners and not ready to open. No service for breakfast( as advertised..gave us a card for a local deli which was overwhelmed ,no room clean up ( dirty linens on floor from last guest,)or towels…told us to go in to the linen room and help,ourselves. Our registration wasn’t in their computer…fortunately we had a copy.I understand that it’s hard to find help but we were completely on our own and had paid over $300. Per night.
Stayed 2 nights in Aug 2021
Verified review

2/10 Terrible

Robert

Disliked: Staff & service
They were closed. It was prepaid and when I arrived there was no one on duty. The phone message said it might take 24 - 48 hours before my call would be returned.
Stayed 2 nights in May 2021