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Tru By Hilton Gananoque, On

2.5 star property

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Exterior - Tru By Hilton Gananoque, On (Gananoque)
Lobby - Tru By Hilton Gananoque, On (Gananoque)
Snack bar - Tru By Hilton Gananoque, On (Gananoque)
Reception - Tru By Hilton Gananoque, On (Gananoque)
Lobby - Tru By Hilton Gananoque, On (Gananoque)
Consider a stay at Tru By Hilton Gananoque, On and take advantage of free continental breakfast, a grocery/convenience store, and a garden. In addition to a gym, guests can connect to free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

Room, 1 King Bed

9.6 out of 10
Exceptional
(27 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Guest Room With 2 Queen Beds And Walk In Shower

  • Sleeps 4
  • Free WiFi

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4
  • Free WiFi

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2
  • Free WiFi

About the neighborhood

Leeds and the Thousand Islands is home to Tru By Hilton Gananoque, On. Thousand Islands Bridge and Boldt Castle are notable landmarks, and the area's natural beauty can be seen at Lake Ontario and Thousand Islands National Park. Gananoque Boat Line and Alex Bay 500 Go-Karts are also worth visiting. Visit our Leeds and the Thousand Islands travel guide
Map
379 County Highway 2, Gananoque, ON, K7G 2V4

What's nearby

  • Shorelines Casino Thousand Islands
    5 min walk - 0.3 miles
  • BMX Track and Skateboard park
    13 min walk - 0.7 miles
  • Thousand Islands OLG Charity Casino
    2 min drive - 1.4 miles
  • Thousand Islands Playhouse
    3 min drive - 1.8 miles
  • Gananoque Boat Line
    3 min drive - 1.8 miles

Getting around

  • Gananoque Station
    5 min drive
  • Kingston, ON (YGK-Norman Rogers)
    37 min drive

Restaurants

  • Tim Hortons
    11 min walk
  • Popeyes
    2 min drive
  • McDonald's
    12 min walk
  • Subway
    2 min drive
  • Bar Petunia
    3 min drive

About this property

Tru By Hilton Gananoque, On

Hotel near Lake Ontario
Consider a stay at Tru By Hilton Gananoque, On and take advantage of free continental breakfast, a grocery/convenience store, and a garden. In addition to a gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • An electric car charging station, a water dispenser, and a 24-hour front desk
  • A computer station, luggage storage, and a vending machine
Room features
All guestrooms at Tru By Hilton Gananoque, On have thoughtful touches such as air conditioning, as well as amenities like free WiFi and sound-insulated walls.
More amenities include:
  • TVs with cable channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Business services

  • Computer station

Outdoors

  • Garden

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50.00 per pet (varies based on length of stay), plus a one-time cleaning fee of CAD 50.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Litter boxes are available

Children and extra beds

Children are welcome

Important information

Optional extras

  • Pet fee: CAD 50.00 per pet (varies based on length of stay) plus CAD 50.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher

Frequently asked questions

Does Tru By Hilton Gananoque, On have a pool?

Yes, this property has an indoor pool.

Is Tru By Hilton Gananoque, On pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of CAD 50.00 per pet, per day. A cleaning fee of CAD 50.00 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Tru By Hilton Gananoque, On?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Tru By Hilton Gananoque, On?

Check-out is at 11:00 AM.

Where is Tru By Hilton Gananoque, On located?

Situated in Leeds and the Thousand Islands, this hotel is within 1 mi (2 km) of Shorelines Casino Thousand Islands and Lake Ontario. BMX Track and Skateboard park and Thousand Islands OLG Charity Casino are also within 1 mi (2 km).

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Reviews

Tru By Hilton Gananoque, On Reviews

9.6

Exceptional

9.6

Cleanliness

9.6

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 181 out of 233 reviews
Rating 8 - Good. 41 out of 233 reviews
Rating 6 - Okay. 9 out of 233 reviews
Rating 4 - Poor. 0 out of 233 reviews
Rating 2 - Terrible. 2 out of 233 reviews

Reviews

Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new, clean and well located. Great amenities.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Narinderpal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean and staff is very friendly.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Lazaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, felt like an oasis in the middle of. Nature. Went for a weekend trip to the 1000 islands. Complementary Breakfast was decent with various selections and coffee is available all day. Rooms are on the smaller end but they were clean and modern. Love the Lobby and it’s a great hangout space for groups or families.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Kasey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were friendly, check in and parking were seamless, breakfast was warm and coffee was always available, we had no complaints.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay clean quiet and saff was great
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property and stay! Thank you to the Manager Melissa and the staff! This was our second stay and we will definitely return. The hotel was spotless and the bed very comfortable!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel and very friendly staff !,,
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. Very clean. Awesome lobby with pool table and games for kids. Nice rooms and good breakfast. Would highly recommend
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Christiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and quiet place and near Casino
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities
Room was great & clean
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to highways, casino and the downtown area. Short walking distance to pretty much everywhere you want to go. Watch out for fast moving traffic near the hotel if you should walk anywhere. I'll go back.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful and room was comfortable and very clean.
Stayed 1 night in Dec 2025
Verified

8/10 Good

david

friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Glen

Liked: Cleanliness, amenities, property conditions & facilities
Great stay! The hotel made sure to welcome us so very well for our 50th Anniversary weekend. Even made us a beautiful Anniversary card and some gifts. Very friendly staff and a spotless hotel!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities
Staff were great, & the rooms were clean. Thankyou
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean and looked new
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Amy E

Liked: Cleanliness, staff & service, amenities
Wonderful new hotel! Kind staff, great breakfast, clean rooms! Wilk stay again
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer hotel. Great staff. Great lobby area.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Love this place rooms very clean staff very friendly.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Roman

Liked: Cleanliness, amenities, property conditions & facilities
New clean hotel.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
Clean accessible room, nice people at desk,made my stay easy. She also recommended a great restaurant
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

darryl

Liked: Cleanliness, property conditions & facilities
The room was excellent - clean and with everything we needed. And all of the staff we encountered were extremely friendly.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and attentive from the moment we walked in. There was a planned hydro outage during our stay due to local work being done in the area and staff handled it very well. Notifying each client as we walked in and explaining how the generators would keep one elevator working and there would still be hot breakfast available etc. The lobby area was great, offering late night service (beverages, snacks etc) and some game tables so we could enjoy a good old pool game. Free coffee and tea bar was a nice offering as well. Would definitely recommend.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Spotless brand new quiet Pool table and board games in lobby Bright and lots of windows Good breakfast selection Clean Highly recommend
Stayed 1 night in Nov 2025