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Tru By Hilton Gananoque, On

2.5 star property

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Photo gallery for Tru By Hilton Gananoque, On

A modern hotel building with a prominent 'tru by Hilton' sign, multiple windows, and a well-lit entrance. - Tru By Hilton Gananoque, On (Gananoque)
A modern interior with a grey sofa, red chairs, and a hanging chair with a metal frame. - Tru By Hilton Gananoque, On (Gananoque)
A self-service beverage station with a variety of drinks and snacks, including a refrigerated display and a yogurt and cheese section. - Tru By Hilton Gananoque, On (Gananoque)
A hotel reception area with a wooden reception desk, a digital display, and a seating area with chairs. - Tru By Hilton Gananoque, On (Gananoque)
A modern lounge area with a grey sectional sofa, a red-framed table, and a teal armchair. - Tru By Hilton Gananoque, On (Gananoque)
Consider a stay at Tru By Hilton Gananoque, On and take advantage of free continental breakfast, a grocery/convenience store, and a garden. Free in-room WiFi is available to all guests, along with a gym and a business center.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

Room, 1 King Bed

9.6 out of 10
Exceptional
(32 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Guest Room With 2 Queen Beds And Walk In Shower

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Leeds and the Thousand Islands is home to Tru By Hilton Gananoque, On. Thousand Islands Bridge and Boldt Castle are notable landmarks, and the area's natural beauty can be seen at Lake Ontario and Thousand Islands National Park. Gananoque Boat Line and Alex Bay 500 Go-Karts are also worth visiting. Visit our Leeds and the Thousand Islands travel guide
Map
379 County Highway 2, Gananoque, ON, K7G 2V4

What's nearby

  • Shorelines Casino Thousand Islands
    5 min walk - 0.3 miles
  • BMX Track and Skateboard park
    13 min walk - 0.7 miles
  • Thousand Islands OLG Charity Casino
    2 min drive - 1.4 miles
  • Confederation Park
    3 min drive - 1.9 miles
  • Thousand Islands Playhouse
    3 min drive - 1.8 miles

Getting around

  • Gananoque Station
    5 min drive
  • Kingston, ON (YGK-Norman Rogers)
    37 min drive

Restaurants

  • Tim Hortons
    11 min walk
  • McDonald's
    12 min walk
  • Popeyes
    2 min drive
  • Subway
    2 min drive
  • Riva
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Business services

  • Business center
  • Computer station

Outdoors

  • Garden

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50.00 per pet (varies based on length of stay), plus a one-time cleaning fee of CAD 50.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Litter boxes are available

Children and extra beds

Children are welcome

Important information

Optional extras

  • Pet fee: CAD 50.00 per pet (varies based on length of stay) plus CAD 50.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher

Frequently asked questions

Does Tru By Hilton Gananoque, On have a pool?

Yes, this property has an indoor pool.

Is Tru By Hilton Gananoque, On pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of CAD 50.00 per pet, per day. A cleaning fee of CAD 50.00 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Tru By Hilton Gananoque, On?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Tru By Hilton Gananoque, On?

Check-out is at 11:00 AM.

Where is Tru By Hilton Gananoque, On located?

Situated in Leeds and the Thousand Islands, this hotel is within 1 mi (2 km) of Shorelines Casino Thousand Islands and Lake Ontario. BMX Track and Skateboard park and Thousand Islands OLG Charity Casino are also within 1 mi (2 km).

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Reviews

Tru By Hilton Gananoque, On Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 219 out of 283 reviews
Rating 8 - Good. 53 out of 283 reviews
Rating 6 - Okay. 9 out of 283 reviews
Rating 4 - Poor. 0 out of 283 reviews
Rating 2 - Terrible. 2 out of 283 reviews

Reviews

Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The staff were great and the location was good
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and new.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel, was excellent friendly staff and always helpful …the breakfast area clean and easy getting around .. they claim the rooms are sound proof our room certainly was didn’t here a peep! Highly recommend
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new, clean and well located. Great amenities.
Stayed 1 night in May 2026
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small ice buckets have no lids. Staff provided a menu of a local restaurant that delivers to the hotel. Food was good at a reasonable price.
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Build an outside pool :)
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Narinderpal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean and staff is very friendly.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is brand new at one year old. Hotel and room was clean and well maintained. Hot breakfast was two types of eggs, sausage, pancakes, oatmeal porridge, bread, bagels along with cereals, yogurt and beverages. Minutes from the town of Gananoque with lots of restaurants to choose from.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Kasey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were friendly, check in and parking were seamless, breakfast was warm and coffee was always available, we had no complaints.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Lazaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, felt like an oasis in the middle of. Nature. Went for a weekend trip to the 1000 islands. Complementary Breakfast was decent with various selections and coffee is available all day. Rooms are on the smaller end but they were clean and modern. Love the Lobby and it’s a great hangout space for groups or families.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay clean quiet and saff was great
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel and very friendly staff !,,
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property and stay! Thank you to the Manager Melissa and the staff! This was our second stay and we will definitely return. The hotel was spotless and the bed very comfortable!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here with my family during the Canada Day holiday, and I can confidently say it’s the best hotel in the area. It offers excellent value for money, and everything is new, modern, and exceptionally clean. The hotel also has great amenities, including a gym, a pool, and games in the lobby. I would definitely recommend staying here. The only downside is that the backup generator only powers the lobby, elevators, and hallways. During our stay, a tornado warning was issued and a severe storm caused a power outage throughout the entire town. The staff were incredibly friendly and helpful, even offering us a refund if we preferred not to stay. However, since the outage affected the whole area, we decided to remain at the hotel, and the electricity was restored about two hours later. Breakfast is great too and the lobby has water, ice, coffee and tea 24/7.
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Christiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and quiet place and near Casino
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. Very clean. Awesome lobby with pool table and games for kids. Nice rooms and good breakfast. Would highly recommend
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful and room was comfortable and very clean.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities
Room was great & clean
Stayed 1 night in Jan 2026
Verified

8/10 Good

david

friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Glen

Liked: Cleanliness, amenities, property conditions & facilities
Great stay! The hotel made sure to welcome us so very well for our 50th Anniversary weekend. Even made us a beautiful Anniversary card and some gifts. Very friendly staff and a spotless hotel!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to highways, casino and the downtown area. Short walking distance to pretty much everywhere you want to go. Watch out for fast moving traffic near the hotel if you should walk anywhere. I'll go back.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Love this place rooms very clean staff very friendly.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Amy E

Liked: Cleanliness, staff & service, amenities
Wonderful new hotel! Kind staff, great breakfast, clean rooms! Wilk stay again
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean and looked new
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Mar 2026