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Best Western Portes d’Aquitaine Agen Sud

Property class: 3

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Photo gallery for Best Western Portes d’Aquitaine Agen Sud

A modern interior with a bar area, seating, and large windows offering views. - Best Western Portes d’Aquitaine Agen Sud (Le Passage)
An outdoor seating area with wooden tables and benches, a large umbrella, and potted plants. - Best Western Portes d’Aquitaine Agen Sud (Le Passage)
A conference room with long tables, chairs, water bottles, and a projector. - Best Western Portes d’Aquitaine Agen Sud (Le Passage)
A modern hotel with a reception area and a sign for Best Western. - Best Western Portes d’Aquitaine Agen Sud (Le Passage)
A hotel room with a bed, bedside tables, a desk, a chair, and a wall-mounted light fixture. - Best Western Portes d’Aquitaine Agen Sud (Le Passage)
A terrace, a garden, and a bar are just a few of the amenities provided at Best Western Portes d’Aquitaine Agen Sud. Stay connected with free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for 1 King Bed, Non-Smoking, Superior Room, Slippers, Courtesy Tray, Bathroom Amenities

A hotel room with a tufted headboard, a bed with white and orange bedding, a patterned throw, a desk with a chair, and a window.

1 King Bed, Non-Smoking, Superior Room, Slippers, Courtesy Tray, Bathroom Amenities

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a television, and a window with a view of greenery.

Standard Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(28 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with a tufted headboard, a large window with curtains, a bed with white and yellow bedding, and a patterned throw.

Standard Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Queen Room

A modern bathroom with a glass shower enclosure, a sink with a mirror, and a wooden vanity.

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King Room

A hotel room with a bed, a TV, a window with curtains, and a patterned wall.

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk, and a chair.

Superior Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking (with Sofabed)

A modern hotel room with a large bed, a seating area, a TV, and a bathroom visible through an open door.

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Le Passage is home to Best Western Portes d’Aquitaine Agen Sud. The area's natural beauty can be seen at Lac de Lamontjoie and Grottes de Fontirou, while Théâtre Ducourneau and Musée des Beaux-Arts are cultural highlights. Centre Culturel Pierre Lapoujade and Aqualand Agen are also worth visiting. Take an opportunity to explore the area for outdoor excitement like horse riding. Visit our Le Passage travel guide
Map
4 Allée de la Gélise, Le Passage, 47520

What's nearby

  • Saint Martin Church
    8 min drive - 4.7 miles
  • Aqualand Agen
    8 min drive - 2.8 miles
  • Walygator Sud-Ouest
    11 min drive - 4.1 miles
  • Place Goya
    12 min drive - 9.0 miles
  • Parc des Expositions
    13 min drive - 3.0 miles

Getting around

  • Boe Station
    5 min drive
  • Agen (AGF-La Garenne)
    8 min drive

Restaurants

  • Auberge Du Prieuré De Moirax
    6 min drive
  • la cantine du pêcheur
    4 min drive
  • La Table de Michel Dussau
    4 min drive
  • Le Vieux Village
    12 min walk
  • Master Sushi
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 9:30 AM on weekends; EUR 13 for adults and EUR 5 for children
  • A bar/lounge
  • Hosted evening meal available daily for a fee of EUR 24; reservation required
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 AM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: EUR 7

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out fee: EUR 20

Special check-in instructions

The front desk is open Monday to Thursday (6:30 AM – 9:30 PM), Friday to Friday (6:30 AM – 8:00 AM), and Saturday to Sunday (7:30 AM – 8:00 PM)

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 5 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 7 (subject to availability)
  • Late check-out fee: EUR 20
  • Hosted evening meal: EUR 24

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Best Western Portes d’Aquitaine Agen Sud pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Portes d’Aquitaine Agen Sud?

Check-in start time: 2:00 AM; Check-in end time: anytime. Early check-in is available for a fee of EUR 7 (subject to availability).

What time is check-out at Best Western Portes d’Aquitaine Agen Sud?

Check-out is at noon. Late check-out is available for EUR 20.

Where is Best Western Portes d’Aquitaine Agen Sud located?

Situated in Le Passage, this hotel is within 3 mi (5 km) of Parc des Expositions, Centre Culturel Pierre Lapoujade, and Bordeaux University of Sciences. Aqualand Agen and Walygator Sud-Ouest are also within 3 mi (5 km).

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Reviews

Best Western Portes d’Aquitaine Agen Sud Reviews

8.6

Excellent

9.0

Cleanliness

7.6

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 222 out of 432 reviews
Rating 8 - Good. 156 out of 432 reviews
Rating 6 - Okay. 26 out of 432 reviews
Rating 4 - Poor. 16 out of 432 reviews
Rating 2 - Terrible. 12 out of 432 reviews

Reviews

Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service
Staff at reception were wondeeful and extremely helpful. Room and hotel very clean. Lovely comfy bed and plenty of pillows.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Nice hotel with good breakfast and excellent staff. Nice park with walking paths nearby.
Stayed 1 night in Sep 2023
Verified review

4/10 Poor

Pamela

Disliked: Staff & service, property conditions & facilities

Not as expected, no food and ina bad location.

Advertised as having a restaurant, not so. After having a long day on the road we booked this hotel expecting to be able to eat. In addition the evening member of staff was not helpful and quite surly. Location not good next to a lorry park in the middle of a junction , do not believe the photos. However the morning staff were helpful and friendly.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Martial

Liked: Cleanliness, staff & service, amenities
Super
Stayed 1 night in Jan 2026
Verified review

8/10 Good

JEAN-MICHEL

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

florian

Liked: Property conditions & facilities
Disliked: Cleanliness
A
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Peter

Check in closed when I arrived! No message from the staff.
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel

Damp spots a/c broken, no one to let us in
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Dona

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I booked this particular hotel because it was advertised that French, English, and Spanish were spoken. Not a word of English was spoken by any of the staff.
Stayed 3 nights in Sep 2023
Verified review

8/10 Good

Gustavo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
ok
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bin in toilet was not emptied Not enough toilet roll Half used bar of soap from last people No remote for television Room seemed to be double booked as someone used a keycard and walked into the room when we were in it. Certain member of staff was not friendly.Staff were not multilingual did not speak english
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Yannick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bon établissement manque une vrai restauration
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Matthieu

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Ce n'est pas mon premier séjour dans l'établissement mais la première fois que je suis déçu. J'avais la chambre 38 dont le lit avait été mal fait (drap trop court au niveau de la tête, à peine je bouge je suis directement sur le matelas), j'ai du le refaire moi même. En enlevant la couette je me suis aperçu que motte de poils/cheveux était dans les draps. J'ai retrouvé un cheveux long sur la paroi de la douche. Le carrelage dur mur de la douche ne soit pas être lavé systématiquement et uniquement à hauteur d'homme car les carrelages du hauts sont tachés de saleté jaunâtre qui n'a pas été nettoyée depuis plusieurs passages. Enfin, l'aspirateur n'avait pas été passé sur la moquette de la chambre, il y avait des perles, des cheveux, poils etc.. si bien que je n'étais pas à l'aise de marché pieds nus.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Françoise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnels très sympathiques Chambres très confortables et calme
Stayed 1 night in May 2026
Verified review

8/10 Good

Christophe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien placé
Stayed 1 night in May 2026
Verified review

6/10 Okay

Jorge

Liked: Staff & service, amenities
Pendens les trois nuits personne à nettoyé la chambre et changé les serviettes, même pas du papier toilette.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Ludovic Meneut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon hôtel, bon accueil et chambre confortable et calme.
Stayed 1 night in May 2026
Verified review

8/10 Good

clement

Liked: Cleanliness, staff & service, property conditions & facilities
Accès facile à l'hôtel. Parking de taille approprié et sécurisé. Grande chambre très propre. Parcontre le petit déjeuner était moyen. Pain surgelé réchauffé, peu de choix en nourriture salée. Merci de vérifier les dates limite pour les yaourts.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Muriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
accueil pro et agrèable- chambre confortable- parking gratuit
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Christophe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel et personnels trés bien au passage. Malgrès une bonne isolation, un peu de bruit tard le soir. Mais pour cela faudrait il vivre dans un monde ou les gens sont respectueux des fondamentaux, comme chuchoter dans un couloir tard ou tot le matin et ne pas se croire seul au monde.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre propre et la douche propre,bien confortable
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oui
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Marie-Laure

Liked: Cleanliness, staff & service, property conditions & facilities
Très bien
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Bernard

Bien
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Très bien
Stayed 1 night in Mar 2026