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Novotel Nancy

4.0 star property
Family-friendly hotel with a seasonal outdoor pool and a 24-hour front desk

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Photo gallery for Novotel Nancy

Exterior
Family Room, Multiple Beds | Premium bedding, in-room safe, desk, laptop workspace
Executive Room, Multiple Beds | Premium bedding, in-room safe, desk, laptop workspace
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Room service
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Twin Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Twin Bed, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Premium bedding
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, Multiple Beds

Classic Room, Multiple Beds | Premium bedding, in-room safe, desk, laptop workspace

Classic Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2014
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2014
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, Multiple Beds

Executive Room, Multiple Beds | Premium bedding, in-room safe, desk, laptop workspace

Executive Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Free minibar items
LCD TV
Renovated in 2014
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Premium bedding, in-room safe, desk, laptop workspace

Family Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2014
Premium bedding
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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Exterior

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About the neighborhood

Map
2 Rue du Vair, Laxou, Meurthe-et-Moselle, 54520

What's nearby

  • Zénith de Nancy - 3 min drive - 1.9 miles
  • Congress Center Jean Prouve - 7 min drive - 2.9 miles
  • Place Stanislas - 7 min drive - 3.0 miles
  • Nancy Hotel de Ville - 7 min drive - 3.0 miles
  • Parc de la Pepiniere - 7 min drive - 2.8 miles

Getting around

  • Fontenoy-sur-Moselle Station - 11 min drive
  • Metz (ETZ-Metz - Nancy - Lorraine) - 34 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Flunch - ‬7 min walk
  • ‪Le royal gambas - ‬10 min walk
  • ‪Domino's Pizza - ‬2 min drive
  • ‪Auberge des Quatre Vents - ‬3 min walk

About this property

Novotel Nancy

Upscale family-friendly hotel
At Novotel Nancy, you can look forward to a terrace, a garden, and an arcade/game room. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and an electric car charging station
  • An elevator, 9 meeting rooms, and a front-desk safe
  • Guest reviews speak well of the overall condition
Room features
All 119 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • 32-inch LCD TVs with satellite channels
  • Wardrobes/closets, mini fridges, and free infant beds

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:30 AM on weekends; EUR 18.90 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Cachette

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • In-room crib
  • Pool gate
  • Refrigerator on request
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,306 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 45
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 45

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.90 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 45 (subject to availability)
  • Late check-out fee: EUR 45 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to September
Pool access available from 9:00 AM to 10:00 PM
A car is not required for transportation to and from this property

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Nancy Novotel
Nancy Novotel Ouest
Nancy Ouest
Nancy Ouest Novotel
Novotel Nancy
Novotel Nancy Ouest
Novotel Ouest
Novotel Ouest Hotel
Novotel Ouest Hotel Nancy
Novotel Ouest Nancy
Laxou Novotel
Novotel Laxou
Novotel Nancy Ouest France/Laxou
Novotel Nancy Hotel
Novotel Nancy France/Laxou
Novotel Nancy Hotel
Novotel Nancy Laxou
Novotel Nancy Hotel Laxou

Frequently asked questions

Does Novotel Nancy have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–10:00 PM.

Is Novotel Nancy pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Novotel Nancy?

Self parking is free at this property.

What time is check-in at Novotel Nancy?

Check-in start time: 2:00 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 45 (subject to availability).

What time is check-out at Novotel Nancy?

Check-out is at noon. Late check-out is available for EUR 45 (subject to availability).

Where is Novotel Nancy located?

This family-friendly Laxou hotel is within 3 mi (5 km) of Zénith de Nancy, Le Manège du Parc Sainte-Marie, and House of Jean Prouvé. Musée de l'École de Nancy and Cour Administrative d'Appel are also within 3 mi (5 km).

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Novotel Nancy Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 264 out of 659 reviews
Rating 8 - Good. 307 out of 659 reviews
Rating 6 - Okay. 59 out of 659 reviews
Rating 4 - Poor. 19 out of 659 reviews
Rating 2 - Terrible. 10 out of 659 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10

Best thing about this hotel is that it has car park which is free and is clean and rooms seem new - Negative - staff can not speak English and have 0 customer service skills found the reception staff especially rude
Stayed 1 night in Jun 2025

10/10

Very nice hotel, we had a pleasant stay.
Stayed 1 night in Jul 2024

10/10

Really nice hotel. Great rooms and beds, air-conditioning in the room. Very nice staff and a good breakfast.
Stayed 1 night in Jul 2024

8/10

Perfect location to travel through France and have a comfortable room close to the highway
Stayed 1 night in Jun 2024

8/10

Decent hotel for a one night stop over on our way to Italy. Very comfortable beds and quiet rooms. Reasonable breakfast and service. Would not hesitate to stay again.
Stayed 1 night in Jul 2024

10/10

Used this hotel for a stop off driving from italy. Great little hotel, right off the motorway so easy to get to, reasonable resturant and a pool for a refreshing dip after a very long drive. Nice clean and comfortable room too.
Stayed 1 night in Aug 2024

10/10

Free safe onsite parking, free drinking water accesible. Good experience all together.
Stayed 1 night in May 2024

10/10

Very nice hotel with a heated pool and good restaurant. My husband and I stayed one night while visiting Nancy and we really enjoyed it. It was like a mini vacation!
Stayed 1 night in Jul 2022

8/10

Nice hotel but food too expensive for the quality.
Stayed 1 night in Nov 2023

6/10

If you are on a driving holiday looking for a budget hotel with secure parking for 1 night it’s good for that. Gentleman on reception was good, thereafter the waiting staff were unmotivated and lacking enthusiasm or interest. Rooms were nice, great water bottle refil on each floor. Breakfast was ok.
Stayed 1 night in Oct 2024

8/10

The hotel was great on our way to Spain.Location very close to highway, quiet and nice rooms. Some issues - were not given the right room type on arrival, so had to wait a bit until this was sorted out, were not given the pin code for departure of the car park so had to walk back to reception to be informed how to leave the parking space.
Stayed 1 night in Mar 2024

8/10

The general condition of the hotel was good, staff were helpful. The room was cramped with a small double bed. Breakfast was ok but lacked attention to stocking. The dinning area was being restricted before breakfast period had finished, guests were ushered away from tables to allow lunch setting to take place. Access for parking was good, I would stay again
Stayed 1 night in Jul 2024

8/10

We stayed one night on our road trip. We arrived in the evening and left next morning, had dinner and breakfast at the hotel. The location was good for this purpose not far from the highway, room and hotel all in all was clean, service was friendly, everyone in the family was happy with their meals - so this worked very well for us. Happy to choose this hotel again.
Stayed 1 night in Oct 2022

6/10

Only 4 charging points for electric cars. This was by far too few.
Stayed 1 night in Apr 2024

4/10

Showergel and shampoo bottles were stuck to the wall in the bathroom with double tape. Double tape did not survive due to humidity and fell on my leg while showering. There was no toilet paper in the toilet! Water in the sink in the bathroom remained standing. Food in the restaurant overpriced.
Stayed 1 night in Jul 2024

4/10

The room wasn’t as clean as I would have hoped for a Novotel. So much dust everywhere. No water in the room only to find out you need to collect a bottle and fill it near the reception. Only noticed when it was after midnight. Why having a fridge in the room and no water or drinks in it. The sink in the bathroom smelled of sewage. Pool area and general area looked ok. Ed was a double and made a lot of noise when turning. Not great.
Stayed 1 night in Sep 2023

10/10

Stayed 1 night in Feb 2025

8/10

Stayed 1 night in Mar 2025

2/10

Une catastrophe du début à la fin. 1ère fois que je laisse un commentaire. - Accueil catastrophique, 0 explication, on me demande de payer et on me remet ma carte..ok… - On me donne la chambre 121, une chambre sans cabine de douche, juste un pommeau accroché - Le robinet avait les températures inversées. À 2 doigts de me brûler en me lavant les mains… - Une télécommande Tv qui ne fonctionne pas Je déclare les soucis a mon Check out, la personne souris sans m’apporter de réponses. Bref, gros déclin, à fuir.
Stayed 1 night in Feb 2025

10/10

Stayed 1 night in Feb 2025

10/10

Stayed 1 night in Feb 2025

8/10

Stayed 1 night in Feb 2025

10/10

Stayed 2 nights in Dec 2024

8/10

Stayed 1 night in Feb 2025

10/10

Hotel rénové. Superbe rénovation. Personnel très cordial. Que du +
Stayed 1 night in Feb 2025