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Hotel Mürren Palace

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Photo gallery for Hotel Mürren Palace

A snow-covered mountain town at night with illuminated buildings, including a prominent hotel with multiple floors and balconies. - Hotel Mürren Palace (Mürren)
A spacious hotel lobby with a long reception desk, multiple seating areas, and a bar. - Hotel Mürren Palace (Mürren)
A spacious lounge area with elegant furniture, large windows, and decorative ceiling details. - Hotel Mürren Palace (Mürren)
A dining area with a round table and chairs, set against a backdrop of snow-covered mountains. - Hotel Mürren Palace (Mürren)
A room with a window overlooking a mountain landscape. - Hotel Mürren Palace (Mürren)
Luxury
4.5 star property
9.8

Exceptional

Alpine sanctuary with heated floors

Surrounded by majestic mountains, this car-free alpine retreat offers immediate access to countless hiking trails. The on-site restaurant and bar are perfect after outdoor adventures. Guests can enjoy Swedish massages at the Palace Spa or swim in one of three indoor pools.

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi

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Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Classic Double Room with Balcony

A hotel room with a large bed, a desk, a chair, a lamp, and a staircase.

Classic Double Room with Balcony

10.0 out of 10
Exceptional
(10 reviews)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed with Sofa bed

A modern living room with a grey sofa, two armchairs, a coffee machine, and a staircase leading to another level.

Superior Double Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Junior Suite with Balcony

A modern hotel room with a large bed, a seating area with a sofa and armchair, a small table, and a wardrobe.

Junior Suite with Balcony

10.0 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Senior Suite

A modern kitchen with dark cabinets, a round dining table with orange chairs, a sofa, and a TV mounted on the wall.

Senior Suite

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 59 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Bunk Beds and 1 Double Sofa Bed

View all photos for Suite

A floor plan of a hotel room with a bed, a desk, a chair, a small table, a sofa, and a bathroom.

Suite

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Senior Suite Luxe

A neatly made bed with white linens and plaid pillows, a wooden headboard, and a bedside table with a lamp.

Senior Suite Luxe

  • Mountain view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Double Room

A hotel room with a wooden floor, a bed, a desk with a chair, a vanity with a mirror, and a bathroom with a shower.

Classic Double Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

A modern living room with a grey sofa, two armchairs, a coffee machine, and a staircase leading to another level.

Junior Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Maisonette Apartment Big

A modern kitchen with a dining area, wooden flooring, and a view of the city.

Maisonette Apartment Big

  • Mountain view
  • 85 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Maisonette Apartment Corner

A modern living room with a sofa, armchair, and a coffee table. There is a staircase with a railing and a door leading to another room.

Maisonette Apartment Corner

  • Mountain view
  • 62 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

APARTMENT TWO KING BEDS

  • Sleeps 10

APARTMENT KING SIZE BED

  • Sleeps 10

View all photos for Double Room Classic

A hotel room with a large bed, a desk, a chair, a lamp, and a staircase.

Double Room Classic

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Mürren, Hotel Mürren Palace is in the mountains. The area's natural beauty can be seen at Jungfrau and Jungfraujoch. Traveling with kids? Consider Mini Golf Wengen and Jungfraujoch Sphinx Observatory. Enjoy the area's slopes with cross-country skiing and skiing lessons, and don't miss out on the ice skating and snowshoeing. Visit our Mürren travel guide
Map
1086 Höhenmatte, Mürren, BE, 3825

What's nearby

  • Alpine Sports Centre Mürren
    2 min walk - 0.1 miles
  • Allmendhubelbahn
    6 min walk - 0.4 miles
  • Schilthornbahn
    10 min walk - 0.5 miles
  • Mürrenbach Falls
    6 min drive - 0.9 miles
  • Gimmelwald Cable Car
    13 min drive - 1.8 miles

Getting around

  • Mürren Station
    2 min walk

Restaurants

  • Horner Pub
  • Alti Metzg
    7 min walk
  • Hotel Schützen
  • Base Cafe
  • Schilthorn Piz Gloria

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Free train station pick-up and drop-off shuttle from 7:00 AM to 11:00 PM
  • Train station shuttle on request

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 3 indoor pools
  • Books
  • Children's pool
  • Free children's club
  • Full-service spa
  • Games
  • Hiking/biking trails
  • Hot tub
  • Indoor pool (guest access)
  • Mountain biking
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Steam room

Family friendly

  • 3 indoor pools
  • Baby bath
  • Baby monitor
  • Changing table
  • Children's pool
  • Crib (surcharge)
  • Free children's club
  • High chair
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (55 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (39 inches high)
  • Hardwood flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Some LED lighting used
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heated floor
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are available for CHF 15 per stay

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 100 per accommodation
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 6.60 per person, per night for adults; CHF 2.90 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 15 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 10:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the spa

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Frequently asked questions

Does Hotel Mürren Palace have a pool?

Yes, this property has 3 Indoor pools, an outdoor pool, and a children's pool. Pool access is from 10:00 AM–7:00 PM.

Is Hotel Mürren Palace pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 25 per pet, per night. Service animals are exempt from fees.

How much is parking?

Hotel Mürren Palace doesn't offer parking.

What time is check-in at Hotel Mürren Palace?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Hotel Mürren Palace?

Check-out is at 11:00 AM.

Where is Hotel Mürren Palace located?

Located in the mountains, this Lauterbrunnen hotel offers ski-in/ski-out access within 1 mi (2 km) of Alpine Sports Centre Mürren, Mürrenbach Falls, and Allmendhubelbahn. Schilthornbahn and Via ferrata Mürren are also within 1 mi (2 km). Mürren Station is only a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Mürren Palace Reviews

9.8

Exceptional

10

Cleanliness

9.8

Amenities

9.6

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 176 out of 198 reviews
Rating 8 - Good. 15 out of 198 reviews
Rating 6 - Okay. 6 out of 198 reviews
Rating 4 - Poor. 1 out of 198 reviews
Rating 2 - Terrible. 0 out of 198 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great breakfast
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel! Relaxing, peaceful, and luxurious with gorgeous views of the town adn mountain! Conveniently located next to the Murren Train station. Would def stay there again! Also, the hotel staff were very kind, and helpful!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, the food and room!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch property! Rooms were beautiful, spa was incredible, and food delicious! The staff was very friendly and helpful!! Excellent stay!!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Conveniently located close to the train station. Incredibly quiet with a spectacular view. Everything here is at superlative.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Stellar views from the balcony. Exceptional staff. Just a wonderful place to spend time!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spa area. Nice bar and restaurant (we only had breakfast).
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The best location in Switzerland. Looks like you are in a dream
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to stay in Murren. Conveniently located 2 minutes away from the train station, with beautiful views of the mountains. Breakfast is included and will not disappoint. Unfortunately their restaurant was closed both nights we were there, didn’t get to try their dinner. Staff were helpful and very friendly. The rooms are updated and clean. One minor detail I would change is the lighting in the vanity area. Spa is included, w/ 1 steam room and 2 dry saunas, cold plunge and relaxation room. Would love to come back!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location, outside all of the hustle & bustle. Panoramic views. Room was clean and spacious. Food & Beverage Lunch/Dinner menu is somewhat limited. Breakfast included in our stay was very good with ample offerings. Restaurant across from train station has a few more offerings.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely place. The staff was friendly and helpful. The food at breakfast was delicious. The views were unbelievably beautiful. And we particularly enjoyed the sauna and wellness spa.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only negative that you might want to be aware of is that it was fairly loud, the sound of bottles being dumped at a nearby recycling station in the morning , and kids screaming from the nearby playground. Not much the hotel could do about these things. Positives: excellent staff, great breakfast, clean property. We will be back.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mürren Palace Hotel is top-tier. The location and scenery are breathtaking, the rooms are flawless, and the sauna and steam rooms were a absolute dream after a long day out. What really sets this place apart, though, is the staff, especially the amazing bartender. She delivered perfect custom cocktails, remembered my order, and shared it with her team. More than anything, she and the others pulled off the ultimate trick of elite service: making me feel they genuinely cared about me. Fabulous property, fabulous staff.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a Junior Suite in the newer building right next to the main hotel. The recently renovated rooms were clean and modern, with several balconies facing what I think are the best views of the Eiger, Mönch, and Jungfrau in Murren. The spa in the basement was also very well kept and relaxing - a great way to end a long day of hiking. The restaurant in the main hall is grand, luxurious, and cooks fantastic food. I would definitely stay here again if I come back to the Jungfrau region.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re thinking of booking this… just do it! This was the coolest hotel I have ever stayed at. Right off the train station at Murren up a steep short hill. They have a porter service but we just had back packs so just walked up the short path. Easy! Walkable to the little down town where they have a few shops and restaurants. We ate the first night at the hotel bar which had amazing views, great food and amazing service! Shout out to Mateo who was a great server! We also ate dinner in the restaurant the following night which was also excellent! The included breakfast is the best one I have had also. The rooms were clean and very updated and nice. Room includes access to the gym and spas which was also very nice. Overall recommend 10/10. We will be back!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Murren was loveliest swiss village with the most incredible views of the Eiger, Monch and Jungfrau mountains. Lots to do nearby and easy transportation to/from everything in the region. This hotel is designed in very good taste, food is outstanding, staff friendly and the room was great. You can’t go wrong here. We stayed in a Senior Suite with our 2 children (2 bedrooms, 2 bath plus living area).
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in an ideal location from the train station. The room was exceptional. The staff was very helpful and nice.
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at a beautiful location!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were cleaned daily and the staff were extremely pleasant and polite
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, friendly staff, and all around excellent service.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing - beautiful property, staff, and especially the view
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and beautiful property.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent combination of facilities and service. The breakfast buffet is a must and the sauna facilities was great as well after a couple of days of casual hiking in the gorgeous mountain surroundings.
Stayed 3 nights in Sep 2025