Ratings based on 4,871 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.5 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Mar 27, 2024 on Expedia
Pool area was nice however rules about food and alcohol were not enforced! Hours for. Access to dining facilities were poor! Food in cafe not great! No entertainment in lounge on weekdays! This property has gone downhill since my previous stays!
by A verified traveler
Posted Mar 27, 2024 on Expedia
It’s was okay. Customer service was great showers sucked!
by A verified traveler from Fontana
Posted Mar 26, 2024 on Expedia
by A verified traveler
Posted Mar 26, 2024 on Expedia
Nice staff, but room was shabby. Chair was severely stained. Other chair had visible dirt that could have easily been cleaned. Heater smelled like cigarette smoke. General cleanliness was icky, but at least the bed was comfortable and clean. Room phone was broken. Iron was broken.
by A verified traveler
Posted Mar 26, 2024 on Expedia
The casino and gambling games were great. The customer service was good and very friendly and helpful. But my room’s shower door came loose and I couldn’t take a shower in the last night of sleep. I waited all day for maintenance worker to fix the problem. But they never came and I keep calling the front desk again and again. So, that the reason why I give them 3 of 5 stars.
by A verified traveler
Posted Mar 25, 2024 on Expedia
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by A verified traveler
Posted Mar 25, 2024 on Expedia
In our room our mattress was terrible, we could feel and hear the springs, the mattress was the worst we have ever slept on. When we checked out I mentioned to the receptionist at the front desk how bad the mattress was, she wrote a note, not sure if anything will be done about it, the only thing we can do is not stay at the Tropicana again.
by A verified traveler
Posted Mar 24, 2024 on Expedia
Large Clean rooms, staff was very friendly, great band in lounge. Definitely would stay at hotel again
by A verified traveler
Posted Mar 24, 2024 on Expedia
Ok
by A verified traveler
Posted Mar 24, 2024 on Expedia
The room wascquiet clean and comfortable.