Ratings based on 4,638 Verified Reviews
3.4 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.3 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Mar 27, 2024 on Expedia
Staff is awesome Ty Geoffrey !
Comment from Hotel Management
Mar 28, 2024 by Justine, Hotel Management
Thank you for your feedback. We appreciate you taking the time to complete our survey.
by A verified traveler
Posted Mar 27, 2024 on Expedia
Great parking and ease of check in- property is a little dated and my room had cigar remnants in the trash can on what should have been a non-smoking room. Overall a great value for the price!
Comment from Hotel Management
Mar 27, 2024 by Summer, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted Mar 26, 2024 on Expedia
Comment from Hotel Management
Mar 27, 2024 by Summer, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted Mar 25, 2024 on Expedia
The property was ok. No big issues, other than parking lot so far away and the valet parking not advertised as avail to all for cost of tips. Room #19934 had a great view of sunset over the mountains, but car was parked very far away. Bathroom shower was AMAZING but counter could use updating. Quiet hallways and easy access to hotel check-in and was thankful NOT to have walk thru casino to get to room with all our luggage. Carts access would have been nice. Could have used more food choices...Denny's to pricey steakhouse, left limited options. Did enjoy the pricey Pink Box donuts...but early morning is the time to go so as to avoid lines. Disappointed that true penny slots 1cent/1 credit are becoming harder and harder to find, but we did still find a few tucked away. Overall, good evening. But did not feel I needed to return. Lack of free music entertainment like at Aquarius was odd for a Sat eve. Love the riverwalk!
Comment from Hotel Management
Mar 25, 2024 by s, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted Mar 25, 2024 on Expedia
Parking wasnt convenient. Beds were uncomfortable.
Comment from Hotel Management
Mar 25, 2024 by Justine, Hotel Management
Thank you for your feedback. We appreciate you taking the time to complete our survey.
by A verified traveler
Posted Mar 25, 2024 on Expedia
Not everything is open
Comment from Hotel Management
Mar 25, 2024 by Justine, Hotel Management
Thank you for your feedback. We appreciate you taking the time to complete our survey.
by A verified traveler
Posted Mar 25, 2024 on Expedia
The casino was great.
In the room, the bed and pillows was conformable, but the showers were disgusting, the tube was yellow and in the other room it was yellow and dirty, it had hairs in the side of the top tube.
Comment from Hotel Management
Mar 25, 2024 by Justine, Hotel Management
Thank you for your feedback. We appreciate you taking the time to complete our survey.I'll be forwarding your comments over to housekeeping to make sure they clean that room.
by A verified traveler
Posted Mar 25, 2024 on Expedia
It was run down inside the elevators
And inside the room
Sorry
Comment from Hotel Management
Mar 25, 2024 by Justine, Hotel Management
Thank you for your feedback. We appreciate you taking the time to complete our survey.
by A verified traveler
Posted Mar 25, 2024 on Expedia
One of the nicer hotels on the Laughlin strip.
Comment from Hotel Management
Mar 25, 2024 by Justine, Hotel Management
Thank you for your feedback. We appreciate you taking the time to complete our survey.
by A verified traveler
Posted Mar 25, 2024 on Expedia
Comment from Hotel Management
Mar 27, 2024 by Justine, Hotel Management
Thank you for your feedback. We appreciate you taking the time to complete our survey.