Ratings based on 34,029 Verified Reviews

4.5 out of 5
87% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
AARP Travel Center Verified Reviews
4 out of 5
by A verified traveler

Posted Jun 20, 2019 on Expedia
Beautiful and spacious and excellent restaurant, a lots of shop in the shopping mall and are food excellent
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 20, 2019 on Expedia
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 19, 2019 on Expedia
5 out of 5
by A verified traveler

Posted Jun 19, 2019 on Expedia
PROPERTY WAS EXCELLENT, housekeeping staff needs to really look into how they clean
5 out of 5
by A verified traveler

Posted Jun 19, 2019 on Expedia
The main pool was being renivated and had 2 walk a long distance to go to the pool.Other than that perfect,will come again and recommend.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 19, 2019 on Expedia
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 19, 2019 on Expedia
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 19, 2019 on Expedia
1 out of 5
by A verified traveler

Posted Jun 19, 2019 on Expedia
This is a beautiful property however management will charge for everything they can think of. In suite dining experience 75 mins. Always leave you on phone for 7-10 mins before answering. Housekeeping stole an unopened bottle of champagne. Did not return it and ruined my birthday. Did not return it. Rude abrupt front desk. Lost my cases with my heart medication for 24 hrs I went without medication. Spent the following day in suite due to my heart condition. I will never return. It looks luxurious but do not take care of guests needs. I will not recommend.
5 out of 5
by A verified traveler

Posted Jun 19, 2019 on Expedia
Love the whole atmosphere. Loved all the shops and restaurants. Love the gondola ride.