Ratings based on 16,914 Verified Reviews
3.4 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.1 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Apr 19, 2024 on Expedia
I was celebrating my birthday this trip and decided to choose Rio as one of my options of places to stay. I let them know it was my birthday and my first time in Vegas. They upgraded my room, which was absolutely beautiful. Wish I could’ve stayed longer and I will definitely choose Rio Hotel Casino as my 1st choice when visiting again. Very close to the strip as well.
Comment from Hotel Management
Apr 19, 2024 by Diana Thomas, Hotel Management
Happy Belated Birthday Lynette, we’re delighted to hear about your positive experiences at our tranquil oasis off the strip! Thank you for your kind words regarding our service, and we hope to welcome you back again soon.
by A verified traveler
Posted Apr 19, 2024 on Expedia
Not too big. Wish the pool would stsy open later than 5pm
Comment from Hotel Management
Apr 19, 2024 by Diana Thomas, Hotel Management
Guest satisfaction is our number one priority. Thank you, Jessica, for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced.
by A verified traveler
Posted Apr 19, 2024 on Expedia
Our room is in failing condition. Stains on carpet. Panel on fridge is broken off. Wood shelving is breaking in several areas. Shower needs upgrading. What we liked most was the room size; very large.
Comment from Hotel Management
Apr 19, 2024 by Diana Thomas, Hotel Management
Thank you, Danielle, for your rating. We are working to improve our resort to earn your 5-star review for service in all areas. Please let us know where we fell short so we can improve your next experience. We hope we can welcome you back to Rio Las Vegas on your next trip with our renovations complete for you to enjoy the reimagined Rio.
by A verified traveler
Posted Apr 19, 2024 on Expedia
Was great!
Comment from Hotel Management
Apr 19, 2024 by Diana Thomas, Hotel Management
Thank you, Shelby, for staying at Rio Las Vegas on your recent trip to Las Vegas.
by A verified traveler
Posted Apr 19, 2024 on Expedia
Easy access!
Comment from Hotel Management
Apr 19, 2024 by Diana Thomas, Hotel Management
Thank you Robert, for staying at Rio Las Vegas on your recent trip to Las Vegas.
by A verified traveler
Posted Apr 18, 2024 on Expedia
good...
Comment from Hotel Management
Apr 19, 2024 by Diana Thomas, Hotel Management
Thank you Seung for staying at Rio Las Vegas on your recent trip to Las Vegas.
by A verified traveler
Posted Apr 18, 2024 on Expedia
Comment from Hotel Management
Apr 19, 2024 by Diana Thomas, Hotel Management
Thank you, Stacey, for staying at Rio Las Vegas on your recent trip to Las Vegas.
by A verified traveler from Woodbridge
Posted Apr 18, 2024 on Expedia
Awesome place, just a little Under construction. There is not really any action around the building so you will have to walk to the strip
Comment from Hotel Management
Apr 19, 2024 by Diana Thomas, Hotel Management
Guest satisfaction is our number one priority. Thank you, Julian, for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced.
by A verified traveler
Posted Apr 18, 2024 on Expedia
Pleasant stay, above expectationd given the hidtorical reviews!
Comment from Hotel Management
Apr 19, 2024 by Diana Thomas, Hotel Management
Thank you, Martin, for taking the time to share your experience with us, -! We can't wait to welcome you back for another great time here at Rio Las Vegas soon.
by A verified traveler
Posted Apr 18, 2024 on Expedia
So we ended up paying two hundred bucks for a room, and the utilities and cleanliness for that price not up to par. However the staff was nice.
Comment from Hotel Management
Apr 19, 2024 by Diana Thomas, Hotel Management
Thank you, Alyssa, for sharing. We sincerely apologize for the disappointing service you encountered. Our goal is to provide every guest with a great experience, and we sincerely regret to hear we've come up short.