6/10 Okay
Anika
Mar 28, 2024
Liked: Cleanliness, property conditions & facilities
Very poor communication. I called three times to talk about getting a spot on the airport shuttle (including twice while I was at the baggage carousel) and was only told on the third call it was a once per hour service and that we would need to wait 45 minutes for the next shuttle which was too long for us at midnight after a long travel day. 5 minute Lyft ride from the airport was expensive (US$30). Messages I sent to the hotel via Expedia messaging and the hotel website's chat feature never received a response.
The hotel room was clean and comfy for a one night stay. Breakfast spread was quite typical for the US. Hotel unfortunately uses disposable cups and plates for breakfast which is wasteful.
Anika
Stayed 1 night in Mar 2024