Ratings based on 10,819 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.8 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Apr 18, 2024 on Expedia
End up having to pay an extra $400 for resort fee
Comment from Hotel Management
Apr 18, 2024 by Dan, Hotel Management
Thank you for providing your feedback on your most recent stay. Please contact Harrah's directly to speak to a member of management regarding your experience.
by A verified traveler
Posted Apr 18, 2024 on Expedia
Casino dark ,added resort fees outrageous
Comment from Hotel Management
Apr 18, 2024 by John , Hotel Management
Hello Paul, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.
by A verified traveler
Posted Apr 17, 2024 on Expedia
REALLY ENJOYED THE UPGRADE
Comment from Hotel Management
Apr 18, 2024 by Kimberly, Hotel Management
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted Apr 17, 2024 on Expedia
Room was small a lot of outside noise in evening
Comment from Hotel Management
Apr 17, 2024 by Dan, Hotel Management
Thank you for taking the time to share your thoughts. Guest satisfaction is our number one priority.
by A verified traveler
Posted Apr 17, 2024 on Expedia
Comment from Hotel Management
Apr 18, 2024 by Ruby, Hotel Management
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted Apr 17, 2024 on Expedia
Rooms were amazing and super clean
Comment from Hotel Management
Apr 17, 2024 by Dan, Hotel Management
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted Apr 17, 2024 on Expedia
We really liked the room and the bed was very comfortable
Comment from Hotel Management
Apr 17, 2024 by John , Hotel Management
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted Apr 17, 2024 on Expedia
Great stay for the price . Central location and newer rooms really make it nice 👍
Comment from Hotel Management
Apr 17, 2024 by John , Hotel Management
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted Apr 16, 2024 on Expedia
Overall is good.
Comment from Hotel Management
Apr 16, 2024 by John , Hotel Management
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted Apr 15, 2024 on Expedia
Great experience
Comment from Hotel Management
Apr 15, 2024 by Latrice, Hotel Management
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!