Ratings based on 19,342 Verified Reviews

3.9 out of 5
76% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
AARP Travel Center Verified Reviews
4 out of 5
by A verified traveler from Pasadena, CA

Posted Oct 14, 2019 on Expedia
Staff was friendly and helpful! The facility is perfect walking distance to the Thomas & Mac arena, where we needed to be for the weekend.
5 out of 5
by A verified traveler

Posted Oct 14, 2019 on Expedia
Quieter than other hotels on the strip. Clean big rooms good service. Transfer bus to the strip ends early though at 17.00.
3 out of 5
by A verified traveler

Posted Oct 14, 2019 on Expedia
The pool however most were closed the room we had was noisy over looking the air conditioners on the roof. We were told this was an upgraded room. I would hate to hear the noise from the low grade
Comment from Hotel Management
Oct 14, 2019 by Josh J, Hotel Management
Dear valued guest, Thank you for taking the time to provide feedback on Expedia. We are truly sorry to hear that your stay did not go as expected. We strive to create a great one of a kind experience for our guests and we apologize that we fell short of these standards. Thank you for being our guest and we hope this does not deter you from visiting us again in the future. Thank you, Josh
3 out of 5
by A verified traveler from New York

Posted Oct 13, 2019 on Expedia
Dated rooms...staff and restaurants were good...free parking good...one day i had no hot water for a shower. Other than that not bad for the price
Comment from Hotel Management
Oct 14, 2019 by Josh J, Hotel Management
Matt, Thank you for taking the time to provide feedback on Expedia. We are pleased to hear that you chose to stay at our resort. Thank you for the positive comments about our restaurants and team members. We apologize for the maintenance issues you experienced with the room. Your feedback has been shared with our engineering managers to address with their team. Thank you for being our guest and we hope to have you stay with us again in the future. Thank you, Josh
3 out of 5
by A verified traveler from Mexico

Posted Oct 13, 2019 on Expedia
Dif not line the hotel. To far from Las Vegas Blvd
Comment from Hotel Management
Oct 14, 2019 by Josh J, Hotel Management
Dear valued guest, Thank you for taking the time to provide feedback on Expedia. We are pleased to hear that you chose to stay at our resort. Thank you for being our guest and we hope to have you stay with us again in the future. Thank you, Josh
2 out of 5
by A verified traveler

Posted Oct 12, 2019 on Expedia
Comment from Hotel Management
Oct 14, 2019 by Josh J, Hotel Management
Dear valued guest, Thank you for taking the time to provide feedback on Expedia. We are truly sorry to hear that you did not have an excellent stay. Thank you for being our guest and we hope this does not deter you from visiting us again in the future. Thank you, Josh
5 out of 5
by A verified traveler from Houston, TX

Posted Oct 11, 2019 on Expedia
10 out of 10 Great experience! Friendly staff and very accommodating. And most important, everything was very clean.
Comment from Hotel Management
Oct 14, 2019 by Josh J, Hotel Management
Marc, Thank you for the excellent review on Expedia for the Hard Rock Hotel and Casino Las Vegas. We are delighted to hear that you enjoyed your stay at our resort. Thank you for the wonderful comments about our team members, we strive to provide a high level of service. Your patronage is greatly appreciated and we hope to have you as our guest again soon. Thank you, Josh
5 out of 5
by A verified traveler

Posted Oct 11, 2019 on Expedia
Comment from Hotel Management
Oct 14, 2019 by Josh J, Hotel Management
Dear valued guest, Thank you for the excellent review on Expedia for the Hard Rock Hotel and Casino Las Vegas. We are delighted to hear that you enjoyed your stay at our resort. Your patronage is greatly appreciated and we hope to have you as our guest again soon. Thank you, Josh
5 out of 5
by A verified traveler

Posted Oct 11, 2019 on Expedia
Comment from Hotel Management
Oct 14, 2019 by Josh J, Hotel Management
Dear valued guest, Thank you for the excellent review on Expedia for the Hard Rock Hotel and Casino Las Vegas. We are delighted to hear that you enjoyed your stay at our resort. Your patronage is greatly appreciated and we hope to have you as our guest again soon. Thank you, Josh
3 out of 5
by A verified traveler

Posted Oct 11, 2019 on Expedia
Comment from Hotel Management
Oct 11, 2019 by Josh J, Hotel Management
Dear valued guest, Thank you for taking the time to provide feedback on Expedia. We are pleased to hear that you chose to stay at our resort. Thank you for being our guest and we hope to have you stay with us again in the future. Thank you, Josh