Ratings based on 968 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.3 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Mar 25, 2024 on Expedia
It smelled like pee everywhere. The rooms were disgusting and creepy. No AC. We "upgraded" for a less disgusting room. The same exact size but without a less prison vibe shower.
Comment from Hotel Management
Mar 25, 2024 by Golden Gate Hotel and Casino, Hotel Management
Thank you for taking the time out to write a review of our property. We're sorry you're unhappy and we appreciate your feedback. We will use this to better our services for the future.
by A verified traveler
Posted Mar 10, 2024 on Expedia
Comment from Hotel Management
Mar 11, 2024 by Golden Gate Hotel & Casino, Hotel Management
Thank you for sharing your review regarding your recent stay. We hope to have another opportunity to host you again on your next visit to Las Vegas.
by A verified traveler
Posted Mar 9, 2024 on Expedia
Comment from Hotel Management
Mar 10, 2024 by Golden Gate Hotel & Casino, Hotel Management
Thank you for sharing your review regarding your recent stay. We hope to have another opportunity to host you again on your next visit to Las Vegas.
by A verified traveler
Posted Mar 6, 2024 on Expedia
We knew going in that the hotel was a little noisy and that was proven to be true. Where our room was located, it was easy to drown out. I didn't so much have an issue with the music from Fremont street but the music from the casino below us was loud. The staff at this hotel was great and very helpful! Our room was very small and our bed wasn't great. If you are a hot sleeper and enjoy a fan or a cool room, I wouldn't recommend this hotel. They have the a/c option but they said in the "cooler" months it only blows hot air. We were sweating at night and slept on top of the covers. We booked this room because you can't beat the price but I am not sure I would stay here again. The up side to this hotel is the free parking and great staff.
Comment from Hotel Management
Mar 6, 2024 by Golden Gate Hotel & Casino, Hotel Management
First and foremost, we are sorry to hear about your experience with us. We apologize for any inconvenience caused. We are working hard to improve our guest services. We appreciate your feedback and hope to have another opportunity to welcome you back in the future.
by A verified traveler
Posted Mar 5, 2024 on Expedia
We loved our stay. It was in the thick of things. If you want quiet, then dont stay here! We welcomed the loud music that starts at about noon and ends about 3am. We come for the Vegas effect. Not for the sleep. Room was clean, floor tables cheap and parking was free. Loved it!
Comment from Hotel Management
Mar 5, 2024 by Golden Gate Hotel & Casino, Hotel Management
Thank you for your compliments. We appreciate your kind words and look forward to welcoming you back soon.
by A verified traveler
Posted Mar 4, 2024 on Expedia
Comment from Hotel Management
Mar 24, 2024 by Golden Gate Hotel & Casino, Hotel Management
Thank you for sharing your review regarding your recent stay. We hope to have another opportunity to host you again on your next visit to Las Vegas!
by A verified traveler
Posted Mar 3, 2024 on Expedia
The room smelled like cigarette smoke. It was deeply penetrated into the room and the smell never went away. It was definitely clean, but for the price I expected at least a non smoking room. Service and amenities were fine.
Comment from Hotel Management
Mar 4, 2024 by Golden Gate Hotel & Casino, Hotel Management
First and foremost, we are sorry to hear about your experience with us. We apologize for any inconvenience caused. We are working hard to improve our guest services. We appreciate your feedback and hope to have another opportunity to welcome you back in the future.
by A verified traveler
Posted Feb 27, 2024 on Expedia
Gave me the noisiest dirty gross room.
I get it was on sale but what dump.
Comment from Hotel Management
Feb 29, 2024 by Golden Gate Hotel & Casino , Hotel Management
First and foremost, we are sorry to hear about your experience with us. We apologize for any inconvenience caused. We are working hard to improve our guest services. We appreciate your feedback and hope to have another opportunity to welcome you back in the future.
by A verified traveler from las vegas
Posted Feb 26, 2024 on Expedia
Oldest hotel in Vegas, in the center of downtown. Clean, safe and all around an excellent hotel. Will stay here again. Thank you
Comment from Hotel Management
Feb 27, 2024 by Golden Gate Hotel & Casino, Hotel Management
Thank you for your compliments. We appreciate your kind words and look forward to welcoming you back soon.
by A verified traveler
Posted Feb 26, 2024 on Expedia
Comment from Hotel Management
Feb 27, 2024 by Golden Gate Hotel & Casino, Hotel Management
First and foremost, we are sorry to hear about your experience with us. We apologize for any inconvenience caused. We are working hard to improve our guest services. We appreciate your feedback and hope to have another opportunity to welcome you back in the future.