Ratings based on 1,000 Verified Reviews
2.9 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.7 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Jan 8, 2022 on Hotels
Comment from Hotel Management
Jan 9, 2022 by Front Desk Supervisor, Hotel Management
We sincerely apologize about your experience with us. We strive to make every experience at our hotels a great one. We are currently taking steps to improve many aspects of our hotel to give it a warm and comfortable feel for all guests. We appreciate the comment and would love the opportunity to show you our amazing hospitality improvements in the near future.
by A verified traveler
Posted Jan 7, 2022 on Hotels
Comment from Hotel Management
Jan 9, 2022 by Front Desk Supervisor, Hotel Management
Thank you for taking the time to leave a response about your stay. We do hope you stay with us in the future as well.
by A verified traveler
Posted Jan 6, 2022 on Expedia
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Comment from Hotel Management
Jan 7, 2022 by Front desk supervisor, Hotel Management
Thank you for taking the time to leave a response about your stay. We do hope you stay with us in the future as well.
by A verified traveler
Posted Jan 3, 2022 on Hotels
Comment from Hotel Management
Jan 5, 2022 by Front Desk Supervisor, Hotel Management
Thank you for taking the time to leave a response about your stay. We do hope you stay with us in the future as well.
by A verified traveler
Posted Jan 3, 2022 on Expedia
by A verified traveler
Posted Dec 30, 2021 on Hotels
Hot tub not working.
Comment from Hotel Management
Jan 5, 2022 by Front Desk Supervisor, Hotel Management
We sincerely apologize about your experience with us. We strive to make every experience at our hotels a great one. We are currently taking steps to improve many aspects of our hotel to give it a warm and comfortable feel for all guests. We appreciate the comment and would love the opportunity to show you our amazing hospitality improvements in the near future.
by A verified traveler
Disappointed
Posted Dec 23, 2021 on HotelsThe room was clean for the most part. Thwre were a few stains on the bathroom door and another one on the lanp shade. My biggest complaint is the were no towels and no eash cloths. Tried to call the front desk, but no one would answer. Probably won't stay there again.
Comment from Hotel Management
Dec 29, 2021 by Front Desk Supervisor, Hotel Management
We sincerely apologize about your experience with us. We strive to make every experience at our hotels a great one. We are currently taking steps to improve many aspects of our hotel to give it a warm and comfortable feel for all guests. We appreciate the comment and would love the opportunity to show you our amazing hospitality improvements in the near future.
by A verified traveler
Do not stay!
Posted Dec 6, 2021 on HotelsCustomer service was great. The rooms are horrible! Tiles literally not attached to the floor, huge black stains on the carpets, ceiling falling in, one high bed and one low bed, dated and very very dirty. I do not recommend this place at all. The pictures are completely deceiving! Only thing that was good here was the staff.
Comment from Hotel Management
Dec 6, 2021 by Teresa Ellifritz,Executive Vice President of Sales, Hotel Management
Thank you so much for taking the time to leave us a review of your stay. Thank you so much!
by A verified traveler
Posted Dec 5, 2021 on Hotels
No soap or towels in the room. Had to ask for booth. The room needs service. Everything seems old and run down
Comment from Hotel Management
Dec 6, 2021 by Teresa Ellifritz,Executive Vice President of Sales, Hotel Management
Thank you so much for taking the time to leave us a review of your stay. Thank you so much!
by A verified traveler
Posted Dec 3, 2021 on Hotels
Comment from Hotel Management
Dec 3, 2021 by Teresa Ellifritz,Executive Vice President of Sales, Hotel Management
Thank you so much! We look forward to having you stay with us again soon!