Ratings based on 2,765 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler from Meadville
Posted Mar 28, 2024 on Expedia
This is our second time staying at Ellis Island. It is a great alternative to staying on the strip and all the hectic conditions. It’s close enough to walk to the strip, but you have far enough a way to be comfortable and quiet enough. We noticed a refurbished the casino area and the ground floor rooms. They’re clean and comfortable and more modern. They are doing some construction there which made things a little inconvenient, but I’m sure it will benefit Ron once it is finished. The lobby looks like a waiting line instead of a lobby. I understand this is to accommodate large amounts of people checking in, but it is not inviting at all , the lobby should be your first impression of an establishment and your lobby is basically awful.
Comment from Hotel Management
Mar 28, 2024 by Front Desk - Ellis Island Hotel, Hotel Management
Thank you for staying with us. We will be addressing your concerns.
by A verified traveler from Winston-Salem
Posted Mar 27, 2024 on Expedia
Convenient to the Strip, but much less expensive. Budget interiors and lumpy pillows, but didn't spend much time in the room at all.
Comment from Hotel Management
Mar 28, 2024 by Front Desk - Ellis Island Hotel, Hotel Management
Thank you for staying with us! We appreciate your feedback!
by A verified traveler
Posted Mar 27, 2024 on Expedia
The internet is horrible it shouldn’t. Be way more easier for iphone
Comment from Hotel Management
Mar 28, 2024 by Front Desk - Ellis Island Hotel, Hotel Management
Thank you for staying with us. We will be addressing your concerns.
by A verified traveler
Posted Mar 26, 2024 on Expedia
A/C unit sounds and runs like a tractor. Dingy sheets and towels. Just poor quality all around but it’s cheap so expect it.
Comment from Hotel Management
Mar 28, 2024 by Front Desk - Ellis Island Hotel, Hotel Management
Thank you for staying with us. We will be addressing your concerns.
by A verified traveler
Posted Mar 26, 2024 on Expedia
Clean rooms and friendly staff
Comment from Hotel Management
Mar 28, 2024 by Front Desk - Ellis Island Hotel, Hotel Management
Thank you for staying with us! We appreciate your feedback!
by A verified traveler
Posted Mar 25, 2024 on Expedia
Comment from Hotel Management
Mar 28, 2024 by Front Desk - Ellis Island Hotel, Hotel Management
Thank you for staying with us! We appreciate your feedback!
by A verified traveler
Posted Mar 25, 2024 on Expedia
Easy parking and convenient.
Comment from Hotel Management
Mar 28, 2024 by Front Desk - Ellis Island Hotel, Hotel Management
Thank you for staying with us! We appreciate your feedback!
by A verified traveler
Posted Mar 25, 2024 on Expedia
Great place, enjoyed our stay.. close to everything!
Comment from Hotel Management
Mar 25, 2024 by Front Desk - Ellis Island Hotel, Hotel Management
Thank you for staying with us! We appreciate your feedback!
by A verified traveler
Posted Mar 25, 2024 on Expedia
We had employees staying here for an event, and many of our people stated feeling unsafe and sketchy type of area. Said many of the men there were living at the hotel, and felt unsafe. Older property, could tell in the styling, and overall cleanliness. Appreciated free parking, and close proximity, but will not be staying there again.
Comment from Hotel Management
Mar 25, 2024 by Front Desk - Ellis Island Hotel, Hotel Management
Thank you for staying with us. We will be addressing your concerns.
by A verified traveler
Posted Mar 25, 2024 on Expedia
Easy convenient
Comment from Hotel Management
Mar 25, 2024 by Front Desk - Ellis Island Hotel, Hotel Management
Thank you for staying with us. We appreciate your feedback!