Ratings based on 1,100 Verified Reviews

3.1 out of 5
2.9 Room cleanliness
3.6 Service & staff
3.3 Room comfort
2.8 Hotel condition
AARP Travel Center Verified Reviews
2 out of 5
by A verified traveler from Grand Terrace

Posted Apr 13, 2024 on Expedia
The room said smoke free but it smell very strong..they change the room but still smell but its better than the first one..
Comment from Hotel Management
Apr 14, 2024 by Jkarim, Hotel Management
Dear Rey, I am sorry to hear you were unhappy with your room. I am glad we were able to relocate you. I hope you enjoyed Las Vegas & had a safe trip home. Best Regards, Baymont Management
2 out of 5
by A verified traveler

Posted Apr 11, 2024 on Expedia
Old and dirty. Sat on side of the bed upon arrival and the bed flipped off the frame. Super friendly staff though and 1 block from airport rental car drop off. Very convenient for early morning departure.
Comment from Hotel Management
Apr 11, 2024 by Jkarim, Hotel Management
Dear Max,Thank you for taking the time to rate us and for your feedback. I happy you enjoyed our friendly staff and great location. Stay tuned for our full renovation coming soon. We hope you will visit again. Best Regards,Baymont Management
5 out of 5
by A verified traveler

Posted Apr 9, 2024 on Expedia
Comment from Hotel Management
Apr 11, 2024 by Jkarim, Hotel Management
Dear Daniel,Thank you for you 10/10 rating! :)I am so happy you enjoyed your stay with us and hope to see you again soon. Best Regards,Baymont Management
5 out of 5
by A verified traveler

Posted Apr 5, 2024 on Expedia
Nice greeting and check in.
Comment from Hotel Management
Apr 5, 2024 by Jkarim, Hotel Management
Thank you, Keith for your 5 star review. I hope you will visit us again soon!Best Regards,Baymont Management
5 out of 5
by A verified traveler

Posted Apr 5, 2024 on Expedia
Nice place. Lots of food and shopping near by.
Comment from Hotel Management
Apr 5, 2024 by Jkarim, Hotel Management
Thank you, Ryan for your 5 star review!I hope you will visit us again. Best Regards,Baymont Management
5 out of 5
by A verified traveler

Posted Apr 3, 2024 on Expedia
Delivered what promised
Comment from Hotel Management
Apr 5, 2024 by Jkarim, Hotel Management
Hi Andre,Thank you for your 5 star rating! I am happy you enjoyed your stay with us. I hope you will visit us again. Best Regards,Baymont Management
1 out of 5
by A verified traveler

Posted Mar 30, 2024 on Expedia
When we arrived late after a 5 hour drive from Phoenix, they had given away our two queen bed room and left us with one king bed for 3 people. Room was disgusting. Bedding was dirty. Carpet was dirty. But the worst was the smell of smoke. Totally disgusting hotel.
Comment from Hotel Management
Mar 30, 2024 by Jkarim, Hotel Management
Dear Stacy,I am saddened to hear you were unhappy with your stay. I am so sorry we were out of our double queen rooms. I hope we were able to accommodate you with bedding for the pull-out sofa.Best Regards, Baymont Management
3 out of 5
by A verified traveler

Posted Mar 30, 2024 on Expedia
Front desk lady was very nice! Carpet wet In room by window.
Comment from Hotel Management
Mar 30, 2024 by Jkarim, Hotel Management
Hello Andrew, Thank you for taking the time to rate us.I am happy you received nice reception from the front desk upon check-in. :) I am so sorry to hear about the wet floor. :(I hope you had a safe trip home. Best Regards, Baymont Management
5 out of 5
by A verified traveler

Posted Mar 28, 2024 on Expedia
Comment from Hotel Management
Apr 18, 2024 by Jkarim, Hotel Management
Thank you Gabriel for your five-star review. I am so happy you enjoyed your stay with us and hope you will visit us again soon.Best Regards,Baymont Management
3 out of 5
by A verified traveler

Posted Mar 28, 2024 on Expedia
Dirty
Comment from Hotel Management
Mar 28, 2024 by Jkarim, Hotel Management
Dear Janie,Thank you for taking the time to rate us and for your feedback. I am so sorry the hotel did not meet your standards. I hope you enjoyed Las Vegas. Best Regards,Baymont Management