Ratings based on 21 Verified Reviews
4.1 Room cleanliness
3.7 Service & staff
5.0 Room comfort
3.4 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Mar 25, 2024 on Expedia
by A verified traveler
Posted Mar 15, 2024 on Expedia
The outside looked a little run down and the elevator scared me but made me laugh. The room was clean and honestly, judging from the outside, I was surprised at how nice and clean the room was. Guy at the desk when checking in was friendly and answered all my questions. I didn’t stay on the 4th floor where it’s cannabis friendly but that’ll be for the next stay. 😊 Overall a nice experience.
by A verified traveler
Posted Mar 10, 2024 on Expedia
by A verified traveler
Posted Mar 5, 2024 on Expedia
I booked a classic double queen room but they dont actually have queen sized beds. Theyre full size. Beds only had sheets on them. Bathroom door wouldnt close. Showers only have half a door. Sink wouldnt drain. They had to move us to a different room but didnt accommodate us any other way. We saw like 5 other people the entire stay. Club was dead and they never hosted any pool parties. Its far from the strip and nothing to do or eat nearby. Also, the freeway is extremely loud and walls are paper thin. Dont waste your time or money.
by A verified traveler
Posted Feb 29, 2024 on Expedia
They charge you extra money for facility service that customer don’t need it.
by A verified traveler
Posted Feb 26, 2024 on Expedia
by A verified traveler
Posted Feb 12, 2024 on Expedia
Not a convenient location. Nothing available in the rooms. No bar soap holder, no cups, no coffee , it was strange
Comment from Hotel Management
Feb 14, 2024 by Edwin G., Hotel Management
Hi Ping, Thank you for providing us with your feedback. We’re disappointed to hear that your stay didn’t meet your expectations. We hope you give us another chance soon, so we can offer a more positive experience. Please feel free to contact us directly.
by A verified traveler
Posted Feb 5, 2024 on Expedia
Loved it
Comment from Hotel Management
Feb 14, 2024 by Edwin G., Hotel Management
Hi Matt, Thanks for the love! We're thrilled to hear that you had an excellent experience and look forward to seeing you again soon!
by A verified traveler
Posted Jan 23, 2024 on Expedia
The worst stayed ever in Vegas my husband went on a last minute trip to bring in the new years so lex was the closest hotel and with availability or first night no hot water it was reported and was told the the boiler been turned off and on in the middle of the night the toilet was overflowing from because of some backup and flooding that was happening two rooms from us next day the one of the lights was blinking really bad like it wanted to blow out on New Year’s Eve night time to get ready and hot water was off again got reported and was told they waiting for maintenance so we went out without showing it was so awful!! new years day time to check out and hot water was off again was told they will switch our room so we can go take a shower this was a huge inconvenience for us and fustrated!! Lex I love the painting in your rooms but we can never give you our support again get your hotel up to-date
Comment from Hotel Management
Jan 28, 2024 by Edwin G., Hotel Management
Hi Maureen, thank you for letting us know about about the boiler issue. On behalf of our team, we apologize for any inconvenience caused during your recent experience/stay at The Lexi Las Vegas. We take your feedback seriously and will address the issues you mentioned to ensure a better experience for our guests in the future. If you wish to let us know about anything else, please reach out to us directly. Thank you for bringing this to our attention.
by A verified traveler
Posted Jan 12, 2024 on Expedia
The marketing vs reality are not even close. It’s a dark, dank hotel that someone is trying to revive and not close to reviving. The room had an electrical problem, flickering ceiling lights. The replacement room had the same problems. Electrical issues…how are they licensed?
Comment from Hotel Management
Jan 16, 2024 by Edwin G., Hotel Management
Hi David, thank you for letting us know about about the lights issue. On behalf of our team, we apologize for any inconvenience caused during your recent experience/stay at The Lexi Las Vegas. We take your feedback seriously and will address the issues you mentioned to ensure a better experience for our guests in the future. If you wish to let us know about anything else, please contact us directly. Thank you for bringing this to our attention.